Dear Myo,Thank you for choosing Banyan Tree Samui for your recent holiday and for taking the time to offer your comments. I am pleased to read that our team delivered the highest standards of service, one of the trademarks of our brand, and that you enjoyed the tranquility of our secluded, yet convenient, location.Myo, as returning to visit our properties is the highest compliment we can receive as a company, I would like to thank you once again for choosing us and I hope your next holiday is equally memorable.With kind regards,Remko KroesenGeneral Manager

Dear Valued Guest, Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui. With kind regards, Remko Kroesen General Manager

P 고객님께, 저희 리조트를 방문해주시어 감사드리며 소중한 경험을 공유해신 점 감사드립니다. 또한, 리조트 위치 및 서비스, 풀빌라, 해변가에서의 로맨틱한 저녁식사와 프라이빗 해변에서 제공되는 다양한 무료 액티비티로 인해 고객님의 여행이 기억에 남을 수 있던 점 기쁘게 생각합니다. P고객님, 다시 한번 반얀트리 사무이를 찾아주시어 감사드리며 다음 고객님의 코사무이 여행에도 저희 리조트를 찾아주시길 기대하겠습니다. 감사합니다 Remko Kroesen 총 지배인

Dear Byungseok, Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui. With kind regards, Remko Kroesen General Manager

Dear Valued Guest, Thank you for choosing Banyan Tree Samui. It is great that you enjoyed your holiday and that the warm, attentive service from our team met your each and every need. We take pride in delivering service excellence at every opportunity and it is great that we exceeded your expectations. Thank you once again for your stay. It would be our sincere pleasure to welcome you back in the future. With kind regards, Remko Kroesen General Manager

Dear hyungkeun, Greetings from Banyan Tree Samui! Thank you for making our resort your honeymoon destination and for sharing your experience with us. I am pleased to read that we exceeded your expectations across various areas and that our destination provided the perfect romantic haven for you. From the discrete, yet attentive, service of your Korean Villa Host, Julie, and our entire team to the cleanliness and quality of our facilities to the variety of cuisine at our breakfast buffet at The Edge, I am thrilled that all combined to create a memorable honeymoon. hyungkeun, thank you once again for staying with us and all the best to you both as you journey through life together. It would be our pleasure to welcome you once again to Banyan Tree Samui or one of our sister properties for your future anniversary or holiday. With kind regards, Remko Kroesen General Manager

Dear Jungsoo, Greetings from Banyan Tree Samui! Thank you for choosing our resort for your honeymoon and for taking the time to share your comments. From the variety of cuisine on offer at our breakfast buffet at The Edge to relaxing in the privacy and comfort of the infinity pool of your villa to the tranquil surroundings of our resort, I am delighted to read that your overall stay was relaxing, romantic and memorable. I am glad that you enjoyed the time spent in our resort and the service from your Villa Host as well as our entire team. Jungsoo, thank you once again for staying with us. Congratulations to the both of you on your marriage and I wish you nothing but happiness as you journey through life together. It would be my pleasure to welcome you back to Banyan Tree Samui for a future anniversary or any occasion. With kind regards, Remko Kroesen General Manager

Dear Soyoung 고객님께, 안녕하십니까, 반얀트리 사무이에서 인사드립니다. 먼저, 반얀트리 사무이를 찾아주시고 소중한 의견을 남겨주신 점 진심으로 감사드립니다. 또한, 저희 풀빌라의 편안하고 아늑한 분위기로 인해 고객님의 여행이 더욱 기억에 남는 여행이 될 수 있었던 점 기쁘게 생각합니다. 하지만 객실에서의 전망이 고객님의 기대에 미치지 못하셨던 점 유감스럽게 생각하며 이 점이 고객님의 즐거운 여행에 방해가 되지 않았길 바랍니다. Soyoung고객님, 다시 한번 반얀트리 사무이를 찾아주시어 감사드리며 다음 고객님의 코사무이 여행에도 저희 리조트를 찾아주시길 기대하겠습니다. 감사합니다 Remko Kroesen 총 지배인

Ok 고객님께, 안녕하십니까, 반얀트리 사무이에서 인사드립니다. 먼저,반얀트리 사무이를 선택해주시어 진심으로 감사드리며 소중한 경험을 공유해주신 점 깊이 감사드립니다. 또 한, 저희 리조트의 위치 및 시설 그리고 직원들의 친절한 서비스로 인해 고객님의 여행이 더욱 기억에 남는 여행이 될 수 있었던 점 기쁘게 생각합니다. Ok고객님, 다시 한번 반얀트리 사무이를 찾아주시어 감사드리며 다음 고객님의 코사무이 여행에도 반얀트리 사무이를 찾아주시길 기대하고 있겠습니다. 감사합니다. Remko Kroesen 총 지배인

Baekgue 고객님께, 먼저, 고객님의 여행을 위해 저희 반얀트리 사무이를 찾아주신 점 진심으로 감사드립니다. 고객님의 소중한 경험을 공유해주신 점 깊이 감사드리는 반면, 반얀트리 사무이에서의 전반적인 경험이 만족스럽지 못하셨던 점 매우 유감스럽게 생각합니다. 고객님께서 남겨주신 의견은 추후 반얀트리 사무이를 찾아주실 고객님들의 편안한 숙박을 위하여 엔지니어링 팀 등 중요 부서와 공유하였으며 저희 듀티매니저가 이러한 문제들에 대하여 귀 기울이고 적절히 대응해드린 점 기쁘게 생각합니다. Baekgue 고객님, 다시 한번 반얀트리 사무이를 찾아주시어 감사드리며 저희는 고객님의 소중한 경험을 발판삼아 편안한 숙박을 위해 더욱 더 노력할것을 약속드립니다. 또한, 다시 한번 저희 반얀트리 사무이를 찾아주시어 더욱 더 발전된 서비스로 고객님을 만나뵐수 있길 소망합니다. 감사합니다. Remko Kroesen 총 지배인

Dear Valued Guest, Thank you for your stay and for sharing your feedback. I am delighted to read that every aspect of your stay with us combined to create a relaxing holiday retreat for you. It would be our sincere pleasure to welcome you back in the future and to deliver another memorable stay. With kind regards, Remko Kroesen General Manager

고객님, 반얀트리 사무이를 찾아 주시고 고객님의 소중한 경험을 올려주셔서 대단히 감사드립니다 빌라 내 시설과 룸서비스, 어메니티등 모든것에 만족하셨다는 고객님의 소중한 경험을 읽게 되어 기쁩니다. 대부분의 고객님이 아름다운 프라이빗 베이의 풍경과 함께하는 다양한 아침식사 메뉴에 좋다는 의견을 많이 주시지만 머무시는 동안 고객님의 기대에 미치지 못했다니 안타깝습니다. 전반적으로 좋은 점수를 주신것을 보면 작은 결점이 고객님의 머무시는시간을 망치지 않았다고 믿습니다. 저는 고객님의 의견을 수렴하고 매니지먼트팀과 함께 공유하며 개선해 나가도록 하겠습니다. 다시 한번 찾아 주셔서 개선된 모습을 보여드릴 수 있게되길 바라겠습니다. 반얀트리 사무이를 찾아 주신것에감사드리며 가까운 미래에 다시 뵙기를 기대하고 있겠습니다.

안지은 고객님, 고객님의 여행을 위해 반얀트리 사무이 리조트를 찾아주셔서 진심으로 감사드리며 저희 리조트에서의 소중한 경험을 공유해 주신 점 대단히 감사드립니다. 또 한, 저희 리조트의 전망 및 객실의 청결함 그리고 평화로운 분위기로 인해 고객님의 여행이 더욱 기억에 남는 여행이 될 수 있었던 점 기쁘게 생각합니다. 안지은 고객님, 다시 한번 저희 반얀트리 사무이 리조트를 찾아주신 점 감사드리며 고객님의 다음 휴가때에는 조금 더 긴 시간 동안 고객님을 만나뵙기를 기대하고 있겠습니다. 감사합니다. Remko Kroesen 총 지배인

희영 고객님, 반얀트리 사무이를 선택하고 찾아 주신것을 깊이 감사드립니다. 또한 반얀트리 사무이에서 제공한 서비스로 기억에 남는 좋은 시간을 보내셨다는 고객님의 소중한 경험을 올려주셔서 대단히 감사드립니다. 반얀트리 사무이는 모든 고객님께 질 높은 서비스를 제공하고 반얀트리의 명성에 맞는 서비스를 위해 항상 노력하고 있습니다. 고객님이 올려 주신 글은 직원들과 함꼐 공유하며 반얀트리 사무이는 지친 영혼의 안식처로서 고객님들께 더 나은 서비스로 보답하겠습니다. 희영 고객님, 다시 한번 반얀트리 사무이를 찾아 주신것을 진심으로 감사드리며 또다시 찾아 주시기를 기대하고 있겠습니다. 다른 지역 자매호텔을 방문 하시더라도 반얀트리만의 서비스로 좋은 추억을 만드시길 바랍니다.

고객님, 반얀트리 사무이를 찾아 주시고 고객님의 소중한 경험을 올려주셔서 대단히 감사드립니다. 안타깝게도 머무시는 동안 날씨가 좋지 않았지만 다행히도 풀빌라내 개인 수영장에서 수영도 하시고 서비스도 만족하셨다니 매우 기쁩니다. 우기를 피해 좋은 날씨에 다시 한번 방문해 주시기를 기대하고 있겠습니다.

Dear Ozerk,Greetings from Banyan Tree Samui, your Sanctuary for the Senses!Thank you for making our resort your holiday destination. It is fantastic to read that your experience at our resort exceeded your expectations. It is feedback such as yours that reaffirms our commitment toward delivering service excellence each day and creating memorable stays for our future guests.It is fantastic that you felt the personal touch and attentive nature of our entire team as this is the level of service we strive for. I have already shared your comments with all to serve as added motivation to continue delighting our guests.Ozerk, thank you once again for staying with us and we look forward to welcome you back and to deliver another memorable tropical escape.With kind regards,Remko KroesenGeneral Manager

Dear Eng Kiong,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. I am delighted to read that your Villa Host, Chan, catered to your each and every need during your holiday. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager

jorge,Greetings from sunny Samui!Thank you for staying with us recently and for sharing your comments. I am delighted to read that you enjoyed the tranquility of our Sanctuary for the Senses and that you were impressed with the overall experience from the comfort of your villa to the serenity of the natural surroundings to the activities on offer and more.Our team takes pride in attentiveness to detail and it is great that you felt the added touches throughout your stay as well as the warm, efficient service provided.jorge, thank you once again for choosing Banyan Tree Samui for your holiday. It would be our sincere pleasure to welcome you back in the future to deliver another equally memorable holiday.With kind regards,Remko KroesenGeneral Manager

Dear Bochen,Greetings from Banyan Tree Samui!Thank you for staying with us during your recent travels. I am delighted to read that you had a most memorable stay and that our team delivered service beyond your expectations to provide you with a retreat of pure relaxation and rejuvenation.It is great that our private beach provided the prefect place to relax and unwind while soaking in the scenic surroundings.Banyan Tree Spa Samui continually receives praise from our guests for their out-of-this-world treatments and it is great that you were impressed with the treatments provided. Each of our therapists are specially trained at our accredited Banyan Spa & Wellbeing Academy in Phuket, Thailand. Bochen, thank you once again for staying with us. It would be our pleasure to welcome you back in the future.With kind regards,Remko KroesenGeneral Manager

Dear Akiyama,Greetings from sunny Samui!Thank you for choosing Banyan Tree Samui for your recent holiday and for extending your comments regarding your stay. It is fantastic that you found our facilities to be excellent and that our entire team catered to your each and every need. I am pleased that each combined for a wonderful escape from the outside world into your own private paradise. Akiyama, thank you once again for staying with us. It would be our pleasure to welcome you once again to Banyan Tree Samui or one of our sister properties for your future holiday.With kind regards,Remko KroesenGeneral Manager

Dear Valued Guest,Thank you for your recent stay at Banyan Tree Samui and I am pleased to read that you had a wonderful stay with us. It is great that you found your villa to be exceptionally clean and that it delivered a perfect place to relax. I am also glad that you enjoyed dining at our restaurants and found the cuisine to be superb.As a Banyan Tree property, we strive to deliver service excellence at every opportunity and it is fantastic that your Villa Host, Chan, provided you with friendly and attentive service to cater to your each and every need.Thank you once again for staying with us and it would be our sincere pleasure to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager

Dear Christopher,Thank you for making Banyan Tree Samui your holiday destination and for sharing your comments. It is wonderful to read that you had a memorable stay with us and that you enjoyed relaxing amid our serene surroundings.From the comfort and design of your pool villa including the four-head rain shower in the bathroom to the tender touch of our therapists at our award-winning Banyan Tree Spa Samui, I am delighted that all combined for a fantastic holiday.While our beach does have rocks in the seabed, common terrain in most bays on Samui; however, as you have noted, we do provide protective shoes for our guests should they care to take this precautionary measure while they swim and we have a few channels that make it easy to access the deeper areas just off the shore. In recent years, these rocks were covered with sand, but the conditions changed after a recent tropical storm. We hope that with the monsoon season arriving at this time that the conditions may return to their usual state and provide an enhanced experience for our guests.Christopher, thank you once again for your stay and it would be our sincere pleasure to welcome you back to our Sanctuary for the Senses!With kind regards,Remko KroesenGeneral Manager

Dear Rachana,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager

Dear Abdulaziz,Thank you for staying with us recently. It is great that our location, service and facilities combined to create a memorable stay for you. We would be honoured to welcome you back in the future for your next visit to Samui.With kind regards,Remko KroesenGeneral Manager

Lieber Mathias,Vielen Dank , ass Sie uns fuer Ihr Urlaubsziel gewaehlt haben und fuer Ihre kostbare Zeit uns Ihren kommentar mitzuteilen. Esist ist grossartig das unsere lage, Unser Service und unsere Einrichtungen kombiniert einen unvergesslichen Aufenthalt fuer Sie schaffen. Wir wueden uns freuen Sie in der nahen Zukunft bei einem naechsten Besuch wieder hier in Banyan Tree begruessen zu duerfen.Mit freundlichen Gruessen,Remko KroessenGeneral Direckor