외관

온타리오 인 & 스위트 여행 후기

2 out of 5
온타리오 인 & 스위트
5361 Holt Blvd, Montclair, CA

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 401개" "
평점 8 - 좋아요. 1000개 이용 후기 중 285개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 125개" "
평점 4 - 별로예요. 1000개 이용 후기 중 82개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 107개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Rafael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Sam

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not good
2024년 3월에 10박 숙박함
답변 제공: Rick 님, 2024년 4월 3일
Sam,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide superior guest experience and we are sorry as we did not meet your expectations. Rest assured appropriate measures will be taken to address the problem and prevent future occurrence. We appreciate you for sharing your concern and hope you will give us an opportunity to better serve you in near future.

10/10 - 훌륭해요

Ambar

단체 여행
좋아요: 직원 및 서비스
Not as clean as one would hope but was decent for it being last minute and it being the only decent price around the area
2024년 3월에 2박 숙박함
답변 제공: Rick 님, 2024년 4월 3일
Ambar,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 - 훌륭해요

Aide

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Rick 님, 2024년 4월 3일
Aide,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 - 훌륭해요

Mikhail

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Rick 님, 2024년 3월 19일
Mikhail,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 - 훌륭해요

Rose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They was nice and helpful
2024년 3월에 1박 숙박함
답변 제공: Rick 님, 2024년 3월 19일
Rose,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

6/10 - 괜찮아요

Tony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The night person was very nice and made sure I got the type of room that I was suppose to get.
2024년 3월에 1박 숙박함
답변 제공: Rick 님, 2024년 3월 19일
Tony,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide superior guest experience and we are sorry as we did not meet your expectations. Rest assured appropriate measures will be taken to address the problem and prevent future occurrence. We appreciate you for sharing your concern and hope you will give us an opportunity to better serve you in near future

2/10 - 너무 별로예요

Agustin

2024년 2월에 1박 숙박함
답변 제공: Rick 님, 2024년 4월 3일
Agustin,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide superior guest experience and we are sorry as we did not meet your expectations. Rest assured appropriate measures will be taken to address the problem and prevent future occurrence. We appreciate you for sharing your concern and hope you will give us an opportunity to better serve you in near future.

4/10 - 별로예요

Michelle

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Photos when booking were deceiving. Property was not nice for the price.
2024년 1월에 1박 숙박함
답변 제공: Rick 님, 2024년 2월 5일
Michelle,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide superior guest experience and we are sorry as we did not meet your expectations. Rest assured appropriate measures will be taken to address the problem and prevent future occurrence. We appreciate you for sharing your concern and hope you will give us an opportunity to better serve you in near future.

10/10 - 훌륭해요

andrew 님, Anaheim

2024년 1월에 2박 숙박함
답변 제공: Rick 님, 2024년 4월 3일
Andrew,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

8/10 - 좋아요

Zumiko

2024년 1월에 1박 숙박함
답변 제공: Rick 님, 2024년 4월 3일
Zumiko,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Rick 님, 2024년 1월 17일
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean the office man was very pleasant
2024년 1월에 3박 숙박함
답변 제공: Rick 님, 2024년 1월 17일
Tim,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

4/10 - 별로예요

Anthony

2024년 1월에 1박 숙박함
답변 제공: RIck 님, 2024년 1월 17일
Anthony,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide superior guest experience and we are sorry as we did not meet your expectations. Rest assured appropriate measures will be taken to address the problem and prevent future occurrence. We appreciate you for sharing your concern and hope you will give us an opportunity to better serve you in near future

2/10 - 너무 별로예요

Ana

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Disappointed
Very disappointed, stayed here and the lady in the office issued a key to us,however the room was already occupied. Needless to say the situation was uncomfortable for all.
2024년 1월에 1박 숙박함
답변 제공: Rick 님, 2024년 1월 17일
Ana,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide superior guest experience and we are sorry as we did not meet your expectations. Rest assured appropriate measures will be taken to address the problem and prevent future occurrence. We appreciate you for sharing your concern and hope you will give us an opportunity to better serve you in near future

10/10 - 훌륭해요

Claudia

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was fast and easy, employee was friendly and helpful
2024년 1월에 1박 숙박함
답변 제공: Rick 님, 2024년 1월 17일
Claudia,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 - 훌륭해요

Christeana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rick 님, 2024년 1월 17일
Christeana,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 - 훌륭해요

Joseph

2024년 1월에 1박 숙박함
답변 제공: Rick 님, 2024년 1월 17일
Joseph,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 - 훌륭해요

Cesar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rick 님, 2024년 1월 17일
Cesar,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

8/10 - 좋아요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean & quiet every time
Mostly I just go there to shower n shave; but occasionally just to get away. Always clean and quiet and the staff are really nice. Plenty of towels, the water is always hot. The only thing that would make it perfect is if they let me bring my potty trained kitties. Over-all, it's my go to spot and i look forward to my next stay. Cool place to post up with a date too.
2024년 1월에 1박 숙박함
답변 제공: Rick 님, 2024년 1월 3일
Gregory,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

8/10 - 좋아요

Quy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: RIck 님, 2024년 1월 3일
Quy,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 - 훌륭해요

Anthony 님, Victorville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place for a great time
2023년 12월에 1박 숙박함
답변 제공: Rick 님, 2024년 1월 3일
Anthony,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

2/10 - 너무 별로예요

emilio

2023년 11월에 1박 숙박함
답변 제공: RIck 님, 2024년 1월 3일
Emilio,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide superior guest experience and we are sorry as we did not meet your expectations. Rest assured appropriate measures will be taken to address the problem and prevent future occurrence. We appreciate you for sharing your concern and hope you will give us an opportunity to better serve you in near future

8/10 - 좋아요

Grant

2023년 12월에 1박 숙박함
답변 제공: Rick 님, 2024년 1월 3일
Grant,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

8/10 - 좋아요

Hazel

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The guy who checked us in was nice enough to get us a room on the 1st floor since I had just gotten out of the hospital for an emergency c-section & visiting our newborn at Pomona Valley Hospital NICU.
2023년 11월에 1박 숙박함
답변 제공: Rick 님, 2023년 12월 15일
Hazel,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

2/10 - 너무 별로예요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Heater was not working blowing cold air
2023년 11월에 1박 숙박함
답변 제공: Rick 님, 2023년 12월 15일
Anthony,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide superior guest experience and we are sorry as we did not meet your expectations. Rest assured appropriate measures will be taken to address the problem and prevent future occurrence. We appreciate you for sharing your concern and hope you will give us an opportunity to better serve you in near future.

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nuce, clean place to stay.
2023년 11월에 1박 숙박함
답변 제공: Rick 님, 2023년 12월 15일
Mary,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 - 훌륭해요

Marissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Arav C 님, 2023년 11월 23일
Marissa,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 - 훌륭해요

oscar

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Super clean
2023년 11월에 1박 숙박함
답변 제공: RIck 님, 2023년 11월 23일
Oscar,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 - 훌륭해요

Rosalio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Rick 님, 2023년 11월 23일
Rosalio,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

8/10 - 좋아요

Bruce

2023년 11월에 1박 숙박함
답변 제공: Rick 님, 2024년 1월 3일
Bruce,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

8/10 - 좋아요

Bruce

2023년 11월에 1박 숙박함
답변 제공: Rick 님, 2023년 12월 15일
Bruce,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

8/10 - 좋아요

Erika

좋아요: 직원 및 서비스, 객실의 편안함
Poor Tired Stay!
I’ve stayed at this Hotel before and never a problem. But this time around I was not happy at all. The heater wasn’t working, and as I was using the restroom a mouse tried to enter the restroom. I was very upset. It was very late so I made the best out of the night with the light on as I was not comfortable after seeing that mouse. Friendly staff, room was clean but not sure what happened this time around. It’s not cheap staying at any Hotel so no one should be having these kind of bad experience.
2023년 11월에 1박 숙박함
답변 제공: Rick 님, 2023년 11월 23일
Erika,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

6/10 - 괜찮아요

Jesus

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Overnight stay
Just an overnight stay to avoid a back and forth 2hr drive from Palmdale to Upland for a Sat morning Breast Cancer Awareness walk. Would have been nice to have had a coffee maker in the room. But overall, it was a nice place to stay for one night. One night only though.
2023년 10월에 1박 숙박함
답변 제공: Rick 님, 2023년 11월 4일
Jesus,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

6/10 - 괜찮아요

Björn

가족 여행
좋아요: 청결 상태, 객실의 편안함
Very much OK, not more and no less
2023년 10월에 1박 숙박함
답변 제공: Rick 님, 2023년 11월 4일
Bjorn,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

6/10 - 괜찮아요

Tamecca

좋아요: 청결 상태
Knock and wsit for a response before entering!
It was ok stay. The AC was extremely loud. There were people next door with vwry loud music late into the night. A service person entered our room without knocking as i was getting dressed. The stay was probably about what you'd expect for the price. It was clean, safe, and manageable for one night.
2023년 10월에 1박 숙박함
답변 제공: Rick 님, 2023년 11월 4일
Tamecca,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide superior guest experience and we are sorry as we did not meet your expectations. Rest assured appropriate measures will be taken to address the problem and prevent future occurrence. We appreciate you for sharing your concern and hope you will give us an opportunity to better serve you in near future.

10/10 - 훌륭해요

Marissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Rick 님, 2023년 11월 4일
Marissa,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

8/10 - 좋아요

RAMIRO

Nice holet, close to my uncle house, very clean
2023년 10월에 1박 숙박함
답변 제공: Rick 님, 2023년 11월 4일
Ramiro,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

8/10 - 좋아요

Dora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Rick 님, 2023년 10월 10일
Dora,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Rick 님, 2023년 10월 10일
David,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 - 훌륭해요

Adolfo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good deevice
2023년 9월에 1박 숙박함
답변 제공: Rick 님, 2023년 10월 10일
Adolfo,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

6/10 - 괜찮아요

Tatiana 님, Ontario

출장 여행, 가족 여행
별로예요: 편의 시설/서비스
Room had a very musty smell. We can hear the upstairs guests every move. The ice machine was not working and the pool was locked not to mention the stains on our blankets.
2023년 9월에 2박 숙박함
답변 제공: Rick 님, 2023년 10월 10일
Tatiana,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

6/10 - 괜찮아요

Tony

Overall is OK. Score a 7 out of 10.
The Inn is OK. The room was clean. And the bed was comfortable. Which are up most important. The location is ok. The towel are getting pretty old so lost the freshness or softness of them. The bathroom fan was making grinding noise. The bearings was worn out. So it should be address. The staff was friendly overall. I think the rate was a little bit too high at around $140 including tax. I would say $110 total would be more appropriate for the accommodation.
2023년 9월에 1박 숙박함
답변 제공: Rick 님, 2023년 10월 10일
Tony,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide superior guest experience and we are sorry as we did not meet your expectations. Rest assured appropriate measures will be taken to address the problem and prevent future occurrence. We appreciate you for sharing your concern and hope you will give us an opportunity to better serve you in near future.

6/10 - 괜찮아요

Branden

2023년 9월에 2박 숙박함
답변 제공: Rick 님, 2023년 10월 10일
Branden,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide superior guest experience and we are sorry as we did not meet your expectations. Rest assured appropriate measures will be taken to address the problem and prevent future occurrence. We appreciate you for sharing your concern and hope you will give us an opportunity to better serve you in near future.

10/10 - 훌륭해요

Carlos

2023년 9월에 1박 숙박함
답변 제공: Rick 님, 2023년 9월 15일
Carlos,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 - 훌륭해요

Andrew

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Rick 님, 2023년 9월 15일
Andrew,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great spot for date night!
Was a little worried about the location and safety, however it was lit and quiet no issues. The room with jet tub was small but clean! Would stay here again on date night :)
2023년 9월에 1박 숙박함
답변 제공: Rick 님, 2023년 9월 15일
Patricia,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 - 훌륭해요

Melba

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience
Check in was fast and friendly parking was safe and liked that there was a security on premises. Room was big nice clean and smelled clean. Towels were a bit cheap thin and not absorbent. Liked the microwave and frig on the room. Great water pressure but cheap toilet paper.
2023년 8월에 1박 숙박함
답변 제공: Rick 님, 2023년 8월 28일
Melba,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

10/10 - 훌륭해요

Sylvia

2023년 8월에 1박 숙박함
답변 제공: Rick 님, 2023년 9월 15일
Sylvia,Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.

6/10 - 괜찮아요

Lesley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay. Saved me and my family when we needed a place to sleep and all hotels we would come across were booked and we managed to find 2 rooms here. My only issues were smell related. The sheets and towels in the room I was in had a very slight smell to it. Didn't smell dirty or bad but also didn't smell like they were cleaned. The 2nd room smelled of cigarettes. Not sure if it was the room itself or someone in the room over but it smelled like cigarettes the whole night. I'm sure if we called the front desk, they might have done something to resolve the smell, but it was bearable. Other than those couple smell issues, it's a good place if you need a last minute stay for the night.
2023년 8월에 1박 숙박함
답변 제공: Rick 님, 2023년 8월 28일
Lesley,Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide superior guest experience and we are sorry as we did not meet your expectations. Rest assured appropriate measures will be taken to address the problem and prevent future occurrence. We appreciate you for sharing your concern and hope you will give us an opportunity to better serve you in near future.