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SM 호텔 산트 안토니 여행 후기

3 out of 5
SM 호텔 산트 안토니
Carrer del Consell de Cent, 476, Barcelona

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 692개 이용 후기 중 242개" "
평점 8 - 좋아요. 692개 이용 후기 중 312개" "
평점 6 - 괜찮아요. 692개 이용 후기 중 114개" "
평점 4 - 별로예요. 692개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 692개 이용 후기 중 2개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천함
근처에 큰 마트가 있어서 편하고 조식이 알차고 맛있어요
2022년 11월에 7박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2022년 12월 21일
Dear Sir,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

10/10 - 훌륭해요

Leeshin 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
중심가에서 떨어져있지만 대신 가격대비 훌륭하고 냉장고있고 청소서비스에 깨끗한방 대만족입니다 가우디 사그라다 파밀리아랑 걸어서 10분거리,횡단보도만 건너면 마트도있어서 너무좋았어요 바르셀로나에 오래있는분들은 까탈루냐광장쪽말고 이쪽으로오세요
2020년 1월에 7박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2020년 1월 31일
Dear Sirs, Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day! Sincerely,

6/10 - 괜찮아요

SANGSU 님, 벨기에

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
지하철 근접성
좁은거 빼고는 나름 괜찮았어요.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
공간이 좁은편이 지만 완전 실속있어요!
사진보고 안이쁘다고 생각하실수 있는데 이쁜호텔들은 그만큼 서비스의 질이 딸어지는 측면이 있더라고요. 이 호텔은 반면 가격대비 굉장히 실속있었습니다. 안전한 곳에 있고 핵심관광지와 매우 가까운 편은 아니지만 거의모든 관광지를 전철로 20분내로 갈수있어서 편했어요. 특히 사그라다 파밀리아 성당이랑은 굉장히 가까워요.

8/10 - 좋아요

TAE HAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Ranzel Joy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay at Hotel Sant Antoni. Staff were really helpful. My mom and I arrived early and Ana at the front desk let us in at least to drop off luggage and keep it at a safe room while waiting for check in time which was helpful because we don’t want to walk around Barcelona with heavy bags. They have great breakfast. Lots of options! Luisa who works at the breakfast area made sure that there's food for everybody. All of the staff were kind and gives good vibes which makes a lot of difference! Will definitely stay here again in case I visit Barcelona again :)
답변 제공: SM Hotel Sant Antoni 님, 2024년 4월 18일
Dear Ranzel,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 - 훌륭해요

Terence

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Modern, clean and good value for money.
2024년 2월에 3박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2024년 2월 29일
Dear Terence,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

8/10 - 좋아요

Dina

좋아요: 청결 상태
We enjoyed this location and it was very convenient
답변 제공: SM Hotel Sant Antoni 님, 2024년 2월 29일
Dear Dina,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 - 훌륭해요

Mario

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good excellent service
2024년 2월에 1박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2024년 2월 6일
Dear Sir Mario,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 - 훌륭해요

Morita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2024년 2월 2일
Apreciados Sres. Morita, Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado. Muchas gracias por su valoración.Esperamos volver a verles de nuevo muy pronto. Agradeciendo de nuevo todo su interés, les deseamos un feliz día! Atentamente,

8/10 - 좋아요

Miguel

2024년 1월에 4박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2024년 1월 15일
Apreciado Sr. Miguel, Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado. Muchas gracias por sus comentarios y valoraciones; sus comentarios nos ayudan a mejorar y ofrecer una mejor experiencia a nuestros huéspedes. Esperamos volver a verles de nuevo muy pronto. Agradeciendo de nuevo todo su interés, les deseamos un feliz día! Atentamente,

8/10 - 좋아요

Claudiu

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 12월 18일
Thank you for your review.Sincerely,

8/10 - 좋아요

Jessika Johanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mi unico comentario es que en la habitacion qie estaba se veia mucho la luz del corredor oor debajo de la puerta y por la ventana
2023년 12월에 2박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 12월 18일
Apreciada Sra. Johanna,Muchas gracias por sus comentarios y valoraciones. Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado.Tomamos nota de sus comentarios con el fin de mejorar el servicio que ofrecemos a nuestros clientes. Esperamos volver a verles de nuevo muy pronto. Agradeciendo de nuevo todo su interés, les deseamos un feliz día! Atentamente,

8/10 - 좋아요

RATCHA 님, Stevenson Ranch

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and close to shopping areas, staffs very friendly and helpful.
2023년 11월에 3박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 12월 18일
Dear Ratcha, Thank you for your evaluations and comments. We hope to see you again very soon! Sincerely

10/10 - 훌륭해요

Kristel Annie G Van den

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gezellige netjes proper hotel. Voor herhaling vatbaar. 👌
2023년 11월에 5박 숙박함
답변 제공: SM Hotel Teatre Auditori 님, 2023년 12월 18일
Dear Kristel, Thank you for your evaluations and comments. We hope to see you again very soon! Sincerely

8/10 - 좋아요

Dianne

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location near the Sagrada Familia. Easy to get on the hop on and off bus from here. Staff was friendly and very helpful when asked about good local tapas restaurants. Bed linens were very nice and the beds were very comfortable.
2023년 11월에 2박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 11월 14일
Dear Dianne,Thanks for your review regarding your recent stay at our Hotel.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.If we can be of assistance in the future, don't hesitate to contact us. Again, thanks for taking the time and have a great day!Sincerely,

10/10 - 훌륭해요

Humayun

좋아요: 편의 시설/서비스
Good location. Lot of restaurants around. Few famous attractions are within walking distance. Would recommend the hotel.
2023년 11월에 3박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 11월 14일
Dear Guests,Thanks for your review regarding your recent stay at our Hotel.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.If we can be of assistance in the future, don't hesitate to contact us. Again, thanks for taking the time and have a great day!Sincerely,

8/10 - 좋아요

Siu Yuen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is walkjng distance to the major scenery and close to the metro.
2023년 10월에 2박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 11월 2일
Dear Sirs,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

6/10 - 괜찮아요

Nerissa

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Change your mid day front desk
My first experience with Hotel Sant Antoni was in 2014. Back then the front desk persons were so accommodating that when I formed this group of 20 people and told them to stay at this hotel, I was under the impression everyone will be happy.But we are NOT! First of all, the attitude of your front desk person assigned on Oct.13, 2023 should be reformed. You are in the hospitality business. Be considerate and not a snobbish Bit…. We arrived at the hotel early and had our luggages stowed on the first floor. That was fine But when we got back after our Sagrada tour after 3 pm , we expect to be able to check in. She did some grudgingly Then She left us and another couple wait until the evening shift took over and took care of us. The management should train their front desks to be people oriented. I regret to refer my group in your hotel. Next time I have another group who’ll be staying in Barcelona, your hotel will definitely NOT BE in my radar. Too bad!you just lost some future clients.
2023년 10월에 2박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 11월 14일
Dear Nerissa,First of all, we appreciate the trust in our Hotel to stay for the second time in Barcelona.We are sorry that your experience this time was not to your liking. We must point out that our facilities are not prepared for groups. We are a small and family hotel. Your reservations came to us individually through different websites and until you arrived at the hotel, we did not know that all of those people were travelling together. In our Hotel, check-in is from 3:00 p.m. You can check it in the Hotel conditions. We accomodated most of the group before this time.We hope to see you again in the near future.If we can provide any assistance, don't hesitate to contact us.

8/10 - 좋아요

Alfredo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Te cobran por resguardar las maletas, eso nunca lo habíamos visto en un hotel, todo lo demás muy bien
2023년 10월에 1박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 10월 27일
Apreciado Sr. Alfredo,Muchas gracias por sus comentarios y valoraciones. Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado.Tomamos nota de sus comentarios con el fin de mejorar el servicio que ofrecemos a nuestros clientes. Esperamos volver a verles de nuevo muy pronto. Agradeciendo de nuevo todo su interés, les deseamos un feliz día! Atentamente,

10/10 - 훌륭해요

Beverly

좋아요: 숙박 시설 상태 및 시설
Good!!!
2023년 9월에 1박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 10월 25일
Dear Beverly, Thank you for your evaluations and comments. We hope to see you again very soon! Sincerely

10/10 - 훌륭해요

Calman

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The elevator is excruciatingly slow. Everything else is fantastic.
2023년 10월에 3박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 11월 2일
Dear Sirs,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 - 훌륭해요

Igor

2023년 9월에 1박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 10월 4일
Muchas gracias por su valoración Sr. Igor.Nos complace haya disfrutado de su estancia en nuestro hotel y esperamos volver a verle en un futuro próximo.Atentamente,

10/10 - 훌륭해요

Chloe

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
David the receptionist was lovely, great dinner recommendations and breakfast in hotel was lovely. Place was clean, modern, quite at night amd comfy. Couldnt want more
2023년 9월에 1박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 9월 5일
Dear Chloe,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed one night here unfortunately. The staff were very helpful, and the room was clean with everything we needed. We very much enjoyed the breakfast, catering to all tastes.
2023년 8월에 1박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 8월 9일
Dear Sir,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

8/10 - 좋아요

Stevi

2023년 7월에 4박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 8월 16일
Apreciados Clientes,Muchas gracias por su valoraciónSu opinión es muy importante para nosotros y utilizamos cada sugerencia para mejorar y crear una experiencia agradable a cada uno de nuestros clientes.Si podemos ayudarle en el futuro, no dude en ponerse en contacto con nosotros.Esperando volver a verles de nuevo, les deseamos que tengan un buen día!Atentamente,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 7월 11일
Apreciado cliente,Gracias por su valoración. Esperamos volver a verles muy pronto!Atentamente

8/10 - 좋아요

Andrea

단체 여행
Clean and comfortable
This hotel is in a great location, but there was a large barking dog across the street that barked all times of the day and night. I had to wear earplugs at night to sleep. The rooms were a bit small, but it was very clean. The beds and pillows were comfortable, and they had plenty of hot water and a large shower. They had a mini fridge and a safe in the room, which was convenient. We enjoyed the breakfast buffet with lots of hot and cold options. Wi-Fi was good the first couple of days, but then it went out and wasn't available in our room the last day and a half. The front desk said they had no way to fix it, but it was still accessible from the lobby only.
2023년 5월에 3박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 6월 12일
Dear Andrea,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

10/10 - 훌륭해요

Luke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to Sagrada Familia and metro. Walkable to everywhere.
답변 제공: SM Hotel Sant Antoni 님, 2023년 6월 12일
Dear Sir,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Siisti ja hyvä hotelli. Huone oli hyvä ja siisti ja hotellin henkilökunta olivat ystävällisiä ja avuliaita. Hotellilta oli 10min kävelymatka Sagrada familialle ja kahviloita ja ruokakauppoja oli hotellin lähellä paljon. Metroasemalle oli vain parin minuutin kävelymatkan. Ainoa miinus oli ettei aamupala kuulunut hotellin varaushintaan. Kaikenkaikkiaan 5/5 kokemus.
2023년 5월에 4박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 5월 31일
Dear Sirs,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 - 훌륭해요

Teresa

좋아요: 숙박 시설 상태 및 시설
Very clean, excellent service and great location.
2023년 5월에 1박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 5월 31일
Dear Teresa,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

10/10 - 훌륭해요

RODOLFO ALEXIS

2023년 5월에 2박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 5월 31일
Apreciado Sr. Rodolfo,Muchas gracias por sus comentarios y valoraciones. Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado.Tomamos nota de sus comentarios con el fin de mejorar el servicio que ofrecemos a nuestros clientes. Esperamos volver a verles de nuevo muy pronto. Agradeciendo de nuevo todo su interés, les deseamos un feliz día! Atentamente,

10/10 - 훌륭해요

Huifen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room is clean but table is too small.
2023년 4월에 3박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 5월 12일
Dear Sir Huifen,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

10/10 - 훌륭해요

Somnath

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 3박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 5월 2일
Dear Somanta, Thank you for your evaluations. We hope to see you again very soon! Sincerely

10/10 - 훌륭해요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super!
2023년 3월에 2박 숙박함
답변 제공: SM Hotel Sant ANtoni 님, 2023년 4월 4일
Apreciada Sra. Claudia,Gracias por su valoración. Esperamos volver a verles muy pronto!Atentamente

10/10 - 훌륭해요

Elizabeth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a smaller hotel that is very clean and comfortable. Great shower and the mattress was just wonderful. It is basic and does not have a restaurant or workout equipment and so on. There a lots of good close-by places to eat. The price is very reasonable and I always felt safe. They offer a breakfast buffet and it has a good variety and the quality is very good. The two ladies (I am sorry I cannot say their names) who take care of this make sure all is fresh and they are very welcoming. Coffee is available all day. The staff in general is very pleasant. David works evening hours at the front desk and he was especially welcoming to us and helpful and is quite an asset to the organization. This is a great hotel and I will definitely stay at this hotel again.
2023년 3월에 7박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 4월 3일
Dear Elizabeth,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

8/10 - 좋아요

An Chi Cathy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 10박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 3월 15일
Apreciada Sra. An Chi,Muchas gracias por su valoración. Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado. Esperamos volver a verles de nuevo muy pronto. Agradeciendo de nuevo todo su interés, les deseamos un feliz día! Atentamente,

8/10 - 좋아요

JOSE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 3박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 3월 7일
Apreciado Sr. José ,Gracias por elegir nuestro hotel para su estancia en Barcelona y por tomarse el tiempo para contestar el cuestionario de satisfacción y por sus comentarios. Nos complace que su estancia haya sido de su agrado, trabajamos día a día para ofrecer el mejor servicio a nuestros huéspedes para que puedan disfrutar de su estancia.Esperamos tenerle de vuelta de nuevo en un futuro.Saludos Cordiales,

10/10 - 훌륭해요

alejandro

2023년 2월에 1박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 3월 14일
Apreciado Sr. Alejandro,Gracias por su valoración. Esperamos volver a verles muy pronto!Atentamente

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 3박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 11월 6일
Dear LauraThanks for your review regarding your recent stay at our Hotel.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.If we can be of assistance in the future, don't hesitate to contact us. Again, thanks for taking the time and have a great day!Sincerely,

8/10 - 좋아요

FARLEY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel com boa localização, limpeza e café da manhã. Todos os funcionários foram agradáveis e gentis.
2023년 1월에 12박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 2월 8일
Estimado Sr. Farley,Gostaríamos de expressar-lhe os nossos sinceros agradecimentos por nos dar conhecimento da sua satisfação na sua recente estadia no nosso hotel.É muito importante para nós saber-mos que os serviços que lhe oferecemos foram do seu agrado e que lhe permitiram disfrutar, com plena satisfação, dos dias que passou connosco.As suas sugestões serão um farol que nos guiará no sentido de procurar-mos criar experiências que permitam aos nossos clientes estadias cada vez mais agradáveis.Esperamos que nos visite novamente e desejamos-lhe um bom dia.Atentamente

10/10 - 훌륭해요

Guillermo Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bien ubicado con empleados atentos a los huéspedes.
2023년 1월에 4박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 2월 6일
Apreciado Sr. Guillermo,En primer lugar quiero expresarle nuestro agradecimiento por completar el cuestionario de satisfacción sobre su reciente estancia en nuestro hotel.Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado.Su opinión es muy importante para nosotros y utilizamos cada sugerencia para mejorar y crear una experiencia agradable a cada uno de nuestros clientes.Esperando volver a verles de nuevo, les deseamos que tengan un buen día!Atentamente,

4/10 - 별로예요

Yuna

별로예요: 직원 및 서비스, 편의 시설/서비스
The stuff wasn’t friendly and the amenities only in the room was shampoo.
2023년 1월에 1박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 2월 6일
Dear Sirs,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

8/10 - 좋아요

Gillian

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel great but watch missing from the room
Really loved the hotel room and facilities and location. Clean with everything I needed. Daughters watch went missing from the room on the last day but staff didn’t do anything about it! Spoke to reception who just said they asked the cleaners and nobody had it ! Feel the hotels response could have been better and more sympathetic. Watch was more sentimental than of great value .
2023년 1월에 3박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 2월 7일
Dear GillianFirst of all, we want to thank you for booking at our Hotel for your stay in Barcelona.As we told you, the chambermaid did not find anything in the room at the chek-out. Anyway, we had called to the laundry to look for between the sheets and they replied us nothing was foundWe apologize for the inconvenience and hope to see you during your next visit.If we can provide any assistance, don't hesitate to contact us.

8/10 - 좋아요

Vera

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 2월 6일
Apreciada Sra. Vera, Gracias por su valoración. Esperamos volver a verles muy pronto!Atentamente

8/10 - 좋아요

Jannie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Een heel mooi modern hotel dichtbij alles en ov.
2023년 1월에 3박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 2월 6일
Dear Sirs,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth It
Our stay at SM Hotel Sant Antoni was wonderful! Too short - we would’ve stayed here longer if we could have. Breakfast was one of the most comprehensive and satisfying buffets I’ve ever seen. Hotel stay was kind and easy to work with. Relatively close to metro stops and La Sagrada Familia.
2023년 1월에 1박 숙박함
답변 제공: SM Hotel Sant Antoni 님, 2023년 2월 6일
Dear Courtney,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 - 훌륭해요

Belkis

답변 제공: SM Hotel Sant Antoni 님, 2023년 3월 7일
Apreciada Sra. Belkis,Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado. Muchas gracias por sus comentarios y valoraciones; sus comentarios nos ayudan a mejorar y ofrecer una mejor experiencia a nuestros huéspedes. Esperamos volver a verles de nuevo muy pronto. Agradeciendo de nuevo todo su interés, les deseamos un feliz día! Atentamente,

10/10 - 훌륭해요

Romel

답변 제공: SM Hotel Sant Antoni 님, 2023년 3월 7일
Apreciado Sr. Romel,Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado. Muchas gracias por sus comentarios y valoraciones; sus comentarios nos ayudan a mejorar y ofrecer una mejor experiencia a nuestros huéspedes. Esperamos volver a verles de nuevo muy pronto. Agradeciendo de nuevo todo su interés, les deseamos un feliz día! Atentamente,

10/10 - 훌륭해요

shinichi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설