2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

호텔 라 비스타 아줄 여행 후기

3.5 out of 5
호텔 라 비스타 아줄
Turtle Cove, Providenciales, Providenciales

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 451개 이용 후기 중 187개" "
평점 8 - 좋아요. 451개 이용 후기 중 143개" "
평점 6 - 괜찮아요. 451개 이용 후기 중 78개" "
평점 4 - 별로예요. 451개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 451개 이용 후기 중 17개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in a quiet area. Short ride from the popular tourist locations and a short walk from a more quiet beach and multiple dining options. Staff was very hospitable.
2024년 3월에 4박 숙박함

4/10 - 별로예요

cathileen

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We rented for one night, bathroom was dirty, kitchen was dirty, looks to be privately owned, furniture was old and dingy , girl working from desk was in a bad mood,
2024년 3월에 1박 숙박함

4/10 - 별로예요

Daishane

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property reminded me of a low budget motel 6. Not worth the money I spent on it at all
2024년 3월에 4박 숙박함
답변 제공: Front Desk 님, 2024년 3월 24일
Thank you for sharing your thoughts. Hotel La Vista Azul takes pride in embodying modest luxury, privacy, and value. We thank you for your feedback and wish you well in your travels.

4/10 - 별로예요

Jacqueline

별로예요: 청결 상태
Our room was not properly cleaned- there was hair in our shower and a peppermint stuck to the floor when we entered the room. It was not a dated room so it was a shame for it not have been cleaned properly. I was not clear that this is not a hotel, staff leave around five. They were nice but we had a lousy room in the first floor with a view of the parking lot.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 24일
Thank you for sharing your experience. We'll address the cleanliness concerns with our team promptly. We'll also ensure clearer communication regarding operational hours. Thank you for bringing these matters to our attention.

8/10 - 좋아요

Natasha 님, Mississauga

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Hey, I have enjoy my stay and the hotel was good , However my deposit for $200 that was old for comfortability was supposed to deposit back into my account 3 to 5 business days I have called and they have given me a false false account and I haven’t seen any money in my account as well so I would like the manager to take that up with the workers and let me know about My Money
2024년 2월에 4박 숙박함
답변 제공: Front Desk 님, 2024년 3월 24일
Thank you for sharing your feedback. We'll investigate this matter internally. Should you have additional concerns, please don't hesitate to reach out to us directly via phone or email.

10/10 - 훌륭해요

Reynaldo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice view and centric property.
2024년 3월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 24일
Thank you for highlighting our property's advantageous location and scenic views. We take pride in offering a central location and stunning vistas to enhance our guests' experience. We hope you enjoyed your stay and look forward to welcoming you back soon.

8/10 - 좋아요

Allison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It would be helpful if every room including hotel rooms have beach chairs for guests to use. Also comfy lounge chairs should be set up around the courtyard areas for people to sit and relax especially if they don’t have a balcony.
2024년 2월에 7박 숙박함
답변 제공: Front Desk 님, 2024년 3월 9일
Thank you for your valuable feedback! We appreciate your suggestion regarding beach chairs and lounge areas. Your comfort is important to us, and we hope to welcome you back for an even more enjoyable stay.

4/10 - 별로예요

Philip

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Shower hard no hot water, wasnt happy about that .limited dinning and stuff wasn’t helpful on check in
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 9일
Thank you for sharing your feedback. We've noted your issues with the shower and dining options. It's important to mention that our restaurant operates independently, affecting our room service availability. There are however great dining experiences nearby. Should you have additional concerns, feel free to contact us anytime.

6/10 - 괜찮아요

Natasha

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was quiet and easy accessible. I loved that it had two pools and a jacuzzi but the jacuzzi was crowded as it was only one. I did not like that the property had no elevators or was not handicap accessible. If you are looking to stay here for a couple days and want groceries make sure you are on a lower level cause the stairs were terrible trying to carry heavy luggage and groceries.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 9일
Thank you for sharing your positive experience. We're glad you enjoyed the quiet ambiance and pool facilities. Please note that guests in the upper building with rear parking access have elevator options. We appreciate your understanding and hope to welcome you back soon

8/10 - 좋아요

Brady

2024년 2월에 5박 숙박함

2/10 - 너무 별로예요

John

연인과의 여행
별로예요: 편의 시설/서비스
this property is in horrible condition. The desk staff pretend they care and will address things but they do not. Air cond in room never fully worked, lamps broken and not working, dents and dirt on walls, pool is ice cold - and we paid more to $300 for this room
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 10일
Thank you for sharing your experience. No complaints were made to the front desk during your stay. We encourage guests to do so as our staff is always ready to assist with any concerns immediately. Upon checking, we confirmed that all lamps were functional, the AC was operational, and your room was damage-free. Also, note we do have 2 pools, one of which is heated. We appreciate your feedback and wish you safe travels

8/10 - 좋아요

Leair

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Simone’s is theeee best part of the project Amazing food great people
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 28일
We're thrilled to hear that Simone's was a highlight of your experience with us. We take pride in our delicious cuisine and friendly service. Thank you for your enthusiastic review and we hope to see you again soon!

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great view of Turtle Bay, walkable restaurants, beach and snorkeling. Nice staff. Amenities like 2 pools, hot tub, restaurant and ice cream are nice. It was quiet. Our specific unit needs some updating and tlc. But overall we were comfortable and had a good time.
2024년 2월에 7박 숙박함
답변 제공: Front Desk 님, 2024년 2월 28일
Thank you for sharing your experience! We're delighted you enjoyed our scenic location and amenities. We appreciate your feedback regarding the unit and will use it to improve. It was a pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.

10/10 - 훌륭해요

WILTON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quietness
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 28일
We're pleased to hear that you enjoyed the tranquility of your stay. Providing a peaceful environment is a priority for us. We hope to have the pleasure of welcoming you back for another serene experience in the future.

8/10 - 좋아요

Garth

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Staff was amazing. The resort is showing its age. Rooms need an update. But it was fine for one night before we flew home. Prepairs.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 28일
Thank you for your kind words about our staff. We appreciate your feedback regarding our facilities. Rest assured, we're continually working to enhance our accommodations. We're glad you had a pleasant stay overall and hope to have the opportunity to welcome you back in the future. Safe travels!

10/10 - 훌륭해요

Cleopatra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to a beautiful beach
2023년 12월에 4박 숙박함
답변 제공: Front Desk 님, 2024년 2월 28일
We're delighted you enjoyed our proximity to the beach. Our location is indeed a highlight for many guests. We hope you had a wonderful time soaking up the beauty of the shoreline, and we look forward to hosting you again soon.

2/10 - 너무 별로예요

Santford

출장 여행
별로예요: 편의 시설/서비스
Bed was uncomfortable service not good inconvenient to find room no direction
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 13일
We encourage guests to share concerns with our front desk for immediate resolution. Our team is dedicated to ensuring comfort and clarity for all guests. Please feel free to contact us directly so we can address your specific concerns.

8/10 - 좋아요

timothy m

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was beautiful. The staff could have been friendlier.
2024년 1월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 2월 1일
Thank you for appreciating our beautiful property. We value your feedback regarding our staff, and we hope to have the opportunity to welcome you again for an even better experience.

6/10 - 괜찮아요

robertson

좋아요: 청결 상태, 직원 및 서비스
There were very many stairs to climb. The microwave didn't work, and the balcony sliding doors did not lock. I reported it, and it was not fixed despite a notice advising to lock balcony doors when out of unit.
2024년 1월에 6박 숙박함
답변 제공: Front Desk 님, 2024년 2월 1일
Thank you for bringing these issues to our attention. We acknowledge the concerns raised regarding the microwave and balcony door lock. We have addressed and resolved the problems. Your feedback is valuable, and we appreciate your understanding. We hope to have the opportunity to provide you with a more seamless experience in the future.****

6/10 - 괜찮아요

Sharon

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Josh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Great facility. Nice room. Multiple pools to choose from.
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 1일
We appreciate your positive comments about our friendly staff, excellent facilities, and pleasant rooms. We're glad you enjoyed the multiple pool options. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay.

8/10 - 좋아요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place. 5 minute walk to several restaurants on the harbor. Price is right. A little bit of a walk to the beach.
2024년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 1일
Thank you for your positive review! We're pleased to hear you enjoyed the convenient location and affordable prices. We hope to welcome you back soon.

8/10 - 좋아요

Corey

좋아요: 직원 및 서비스, 편의 시설/서비스
.
2024년 1월에 4박 숙박함
답변 제공: Front Desk 님, 2024년 1월 23일
A big thank you Corey for the great rating! We're thrilled to hear you had an enjoyable stay. Your appreciation motivates us to maintain the highest standards. Come back and create more wonderful memories with us!

8/10 - 좋아요

Heather

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service. They go above and beyond to help you have a wonderful stay. The rooms are spacious and comfortable. It’s a great location if you have a car- without a car you’ll need taxis or good walking shoes to get to Grace Bay or Leeward. Close to turtle cove marina and some great snorkeling. Mango Reef and Simone’s are both great restaurants you can walk to. Great value for your money!
2024년 1월에 4박 숙박함
답변 제공: Front Desk 님, 2024년 1월 23일
We are delighted you had a wonderful stay! Thanks for recognizing our excellent service and spacious rooms. We're glad you found value in our convenient location. Looking forward to hosting you again for another great experience!

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 23일
Thank you, Mark. We're honored by your excellent review! It's fantastic to hear that you enjoyed your stay. Our team works hard to make every guest experience exceptional, and we're grateful for your acknowledgment. Looking forward to your next visit!

6/10 - 괜찮아요

Ninotchka

연인과의 여행
별로예요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 13일
We're grateful for your assessment of our services. If there are any issues you'd like to bring to our attention, please feel free to do so. Your feedback is valuable, and we're committed to resolving any concerns to the best of our ability.

10/10 - 훌륭해요

Lesley 님, Silver Spring

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Front Desk 님, 2024년 1월 13일
Thank you Lesley for the stellar 5-star rating! We're thrilled to know you had a fantastic experience with us. Your positive feedback is truly appreciated, and we hope to host you again soon.

10/10 - 훌륭해요

Yuko

2023년 12월에 6박 숙박함
답변 제공: Front Desk 님, 2024년 1월 13일
Thank you, Yuko. We're honored by your excellent review! It's fantastic to hear that you enjoyed your stay. Our team works hard to make every guest experience exceptional, and we're grateful for your acknowledgment. Looking forward to your next visit!

10/10 - 훌륭해요

Nabatiyah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함
답변 제공: Front Desk 님, 2024년 2월 11일
We appreciate your feedback! It's great to hear that everything was in line with your expectations. If you have any specific comments or ideas for how we can enhance your future visits, please share them with us.

10/10 - 훌륭해요

Aniruddha G

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 1월 13일
A big thank you Aniruddha for the top rating! We're thrilled to hear you had an enjoyable stay. Your appreciation motivates us to maintain the highest standards. Come back and create more wonderful memories with us!

8/10 - 좋아요

Michael

단체 여행, 가족 여행
2023년 12월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 1월 13일
hanks, Michael, your glowing 8 out of 10 rating brightened our day! We're delighted that you had a great experience at our property. Thank you for taking the time to share your positive feedback, and we can't wait to welcome you back

8/10 - 좋아요

Patricia

2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 13일
Thank you, Patricia, your rating of our hotel is acknowledged and appreciated. If there are any concerns on your part, please let us know. We take your feedback seriously and are committed to resolving any issues to meet your expectations.

2/10 - 너무 별로예요

Amelia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 1월 13일
Thanks, Amelia for sharing your rating with us. If there are any concerns you'd like to express, we invite you to do so. Your feedback is held in high regard, and we're devoted to addressing any issues to ensure a positive experience for you.

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service & great hospitality. Definitely would recommend
2023년 12월에 4박 숙박함
답변 제공: Front Desk 님, 2023년 12월 13일
Thank you for your kind words! We appreciate your recommendation and are thrilled to hear that you enjoyed our service and hospitality. If you have any further feedback or suggestions, feel free to share. We look forward to serving you again in the future!

8/10 - 좋아요

PATRICK SULLIVAN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really like staying there, a couple bars and restaurants in walking distance. Did have the fire alarm go off two days strait a couple mornings and U wish that they had an elevator for higher floors, not very easy getting luggage and groceries up to room.
2023년 11월에 16박 숙박함
답변 제공: Front Desk 님, 2023년 12월 13일
hank you for sharing your experience. We're glad you enjoyed your stay and the nearby amenities. We apologize for any inconvenience caused by the fire alarm and appreciate your understanding. Please note that guests staying in the upper building with rear parking access do have elevator options for convenience. We hope to welcome you back soon!

8/10 - 좋아요

marie w

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the hotel was good. Has lots of potential but slightly unkempt. Good pricing, very quiet, close to many great restaurants. staff are friendly kind and respectful. I would for sure book with them again in the future.
2023년 11월에 4박 숙박함
답변 제공: Front Desk 님, 2023년 12월 13일
We appreciate your acknowledgment of our reasonable pricing and we're pleased to hear you enjoyed the quiet atmosphere, proximity to restaurants, and friendly staff. We look forward to hosting you again in the future. Safe travels!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 7박 숙박함
답변 제공: Front Desk 님, 2023년 12월 13일
Thank you for the 5-star rating, David, and for taking the time to share your positive experience with us. We look forward to welcoming you back in the future and providing you with another great experience.

4/10 - 별로예요

Annette

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I typically don’t even write reviews, but I have to write one for this place. Every time I communicated with a staff about some that was wrong with my room or accommodations that I needed it was an issue. The shower barely worked. The pool was disgusting and not serviced. Staff was rude and not accommodating. They charge extra for anyone else joining in your room even though it isn’t all inclusive you don’t even get breakfast, but they want to charge you for an additional person. overall I had a horrible experience and I will never be staying at this place again.
2023년 11월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 1월 11일
We appreciate your feedback and take guest concerns seriously. Our records show your comments about room issues were noted at the time, and all matters were promptly addressed. Also, please note our maintenance team ensures the functionality of amenities, and our pool is cleaned daily. Rates are based on double occupancy so as per industry standard extra guest fees would apply for any above that number, however, children under 12 are free. Hotel La Vista Azul prioritizes cleanliness, maintenance, and the comfort of our guests. Your satisfaction is our priority, and we're committed to improving our services.

8/10 - 좋아요

Quentin

연인과의 여행
좋아요: 직원 및 서비스
Very Air B&B ish! Room was ok with a kitchen. Cleanliness was not up to par. Room had roaches!
2023년 11월에 5박 숙박함
답변 제공: Front Desk 님, 2023년 12월 13일
Thank you for your feedback, Quentin. We appreciate your comments and be assured that we take cleanliness seriously and will address any issues to improve our service. We hope you'll consider staying with us again in the future for a better experience.

6/10 - 괜찮아요

Kristel

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The reception and check in lady was rude. Our room itself was not very clean at all. It would be nice if they provided you with dish soap, laundry detergent and wash cloths/sponges or paper towel since there is a full kitchen and washing and dryer machine. But it’s difficult to use those things when you don’t have the stuff you need to use it. It wasn’t expensive and the location is good, the outdoor part of the property was nice, however I wouldn’t stay here again.
2023년 11월에 6박 숙박함
답변 제공: Front Desk 님, 2024년 1월 11일
We appreciate your feedback. We don't provide cleaning items in rooms, but our front desk is happy to supply them upon request. We acknowledge your communication regarding your concerns and can confirm that there was no rudeness on our part. Your input is valued, and we work hard to enhance our guest experience. Thank you for staying with us and good luck in your future travels.

8/10 - 좋아요

newlink

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property and great staff,definitely will stay there again.
2023년 11월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 1월 13일
Thank you for your positive review! We're delighted to hear you enjoyed your stay and appreciated our property and staff. We look forward to welcoming you again in the future.

10/10 - 훌륭해요

STEVE Alwin Sylvester HAMILTON

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vey clean, quiet and safe
2023년 7월에 6박 숙박함
답변 제공: Front Desk 님, 2023년 11월 22일
Thank you for your positive feedback. We are glad you enjoyed the quiet and relaxing environment, cleanliness and felt comfortable and safe. We look forward to seeing you again.

10/10 - 훌륭해요

felicia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed one night here and the room was nice and clean with the ac going ready for us we ate at Simon’s on property staff was very very nice the passion fruit mojito was amazing over all we enjoyed the stay
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 22일
Thank you for choosing to stay with us! We're thrilled to hear you enjoyed our clean and comfortable rooms, as well as the hospitality of our staff. It's wonderful to know you had a great experience at Simon's. We hope to welcome you back soon!

6/10 - 괜찮아요

alexander

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
From the lobby to the room there are no elevators, no luggage services, & a lot of stairs! Also no drinking water in the room, or room service.
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 24일
Thank you for sharing your feedback and we appreciate the opportunity to address your concerns. As you arrived on a Sunday, our Bellman was off-duty, but please note that guests staying in the upper building with rear parking access do have elevator options for convenience. As we do not provide bottled water as part of our amenities, our guests are advised to purchase it if needed. Also, the restaurant is independently operated which limits our ability to offer room service. Be aware your input is important to us as we continually work to enhance the overall guest experience.

8/10 - 좋아요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet area room was clean
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 22일
We're delighted to hear you appreciated the quiet surroundings and found your room to be clean. We hope to welcome you back for another peaceful stay.

10/10 - 훌륭해요

Domenico 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 22일
Thank you for your top rating. We are happy you enjoyed your stay and hope to host you again!

10/10 - 훌륭해요

Wendy 님, New York

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was very comfortable and safe. The staff and connected restaurants were hospitable and very helpful. I thoroughly enjoyed my stay here. Would highly recommend.
2023년 10월에 6박 숙박함
답변 제공: Front Desk 님, 2023년 10월 22일
Thank you for your recommendation! We're delighted to hear that you found our place comfortable, safe, and enjoyed the hospitable staff and connected restaurants. We appreciate your positive feedback and look forward to hosting you again in the future!

10/10 - 훌륭해요

Kenya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good.
2023년 9월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 10월 22일
Thank you for your feedback! We're pleased to hear that everything met your expectations. If you have any specific comments or suggestions for improvement, please feel free to share them.

10/10 - 훌륭해요

Lakeshia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place is truly a hidden gem dont waste money at those expense resorts the pictures dont do the property justice its beautiful 2 pool 3 jacuzzi secret walkway to the beach . The staff will have you a taxi in second which are affordable they dont serve food here at all but there are places in walking distance full kitchen with fridge store down the road and restaurants nearby
2023년 9월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 10월 22일
Thank you for your kind words and great rating! We're thrilled you enjoyed our amenities, and you found the staff helpful and the location convenient for dining options. We look forward to hosting you again!

6/10 - 괜찮아요

JASON

가족 여행
좋아요: 청결 상태
After traveling all day they wouldn't even allow us to check in 30 mins early. I could understand if the hotel was full but it wasn't. Didn't have a smart TV. Online it says there's a restaurant on the property but on check-in I found out it was closed.
2023년 10월에 7박 숙박함
답변 제공: Front Desk 님, 2023년 10월 23일
We appreciate you for sharing your concerns with us. Unfortunately, your room wasn't ready upon your arrival, but we made sure to offer to notify you if it became available before our regular 3 PM check-in time. Our website does specify that we offer standard flat-screen TVs, not "Smart" TVs. As for the restaurant, it was temporarily closed due to the season, but I'm pleased to inform you that it has reopened. You'll also find dining options within easy reach of the hotel. Your feedback is important to us, as a vital part of our ongoing efforts to improve our services.