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더 캐슬필드 호텔 여행 후기

3 out of 5
더 캐슬필드 호텔
Liverpool Road, Manchester, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 694개 이용 후기 중 241개" "
평점 8 - 좋아요. 694개 이용 후기 중 291개" "
평점 6 - 괜찮아요. 694개 이용 후기 중 120개" "
평점 4 - 별로예요. 694개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 694개 이용 후기 중 16개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Myung Hyun

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Reasonable choice
Very good place with reasonable price but not highly rated facility. This hotel has large sport complex including swimming pool and gym which are free to guests. 5-10 minutes walk to the metro tram but good access to downtown by walk or tram or bus.
2018년 9월에 5박 숙박함
답변 제공: Ann 님, 2018년 10월 17일
Thank you for your review, hope too see you again.

10/10 - 훌륭해요

Susanna

2023년 12월에 1박 숙박함

8/10 - 좋아요

Jenny

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Imogen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we stayed here for the laughterama comedy festival at castlefield bowl and it was perfect. The hotel literally overlooks the bowl and there are so many of Manchesters best places to see, restaurants, bars etc within 10-15 minutes including the science and history museum across from the hotel. The room we stayed in was huge and super clean. The beds were extremely comfortable.
2023년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

CAROL

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Ian

좋아요: 편의 시설/서비스
Well located
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Amine

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

A

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great venue for a little break
Room was very clean, well equipped and the use of the gym, pool, steam room and sauna were very pleasant additions. These were also well equipped. Great location too
2023년 9월에 1박 숙박함
답변 제공: Bela 님, 2023년 9월 22일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Bela SzarkaFront of House Manager

8/10 - 좋아요

Andrew

출장 여행
좋아요: 직원 및 서비스
Sweet but tired
Stayed here whilst visiting on business, really nice bar and communal area. Halls and rooms are very tired, might seem a harsh review as it is a charity run hotel but. It definitely needs significant investment in the rooms and hallways. They’re dated a bit battered and old. Our stay was ok, bar excellent breakfast good but wasn’t my best night sleep on the bed. you do get access to the gym and swimming pool which is really good. Bar is very well equipped open till about midnight or 1am. Happy to have stayed there but from the bumpy rough bed and tired room unfortunately it’s not one I’ll be able to come back to for a future visit
2023년 9월에 2박 숙박함
답변 제공: Bela 님, 2023년 9월 22일
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I have passed your response to our Housekeeping team and they are looking for the issues mentioned.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Bela SzarkaFront of House Manager

8/10 - 좋아요

Dave

2023년 9월에 1박 숙박함
답변 제공: Bela 님, 2023년 9월 22일
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Bela SzarkaFront of House Manager

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Ann 님, 2023년 9월 13일
Many thanks for your review, hope too see you again soon

10/10 - 훌륭해요

Micha

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just a nice place and nice staff
2023년 9월에 1박 숙박함
답변 제공: Ann 님, 2023년 9월 11일
Many thanks for your review, hope too see you again soon :)

10/10 - 훌륭해요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great over night stay and fab that you could use all facilities on site for free. Shame breakfast wasn’t inc in price thou.
2023년 8월에 1박 숙박함
답변 제공: Ann 님, 2023년 9월 4일
Many thanks for you review, hope to see you again soon!

10/10 - 훌륭해요

Jake

2023년 9월에 1박 숙박함
답변 제공: Bela 님, 2023년 9월 7일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Bela SzarkaFront of House Manager

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Bela 님, 2023년 9월 7일
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Bela SzarkaFront of House Manager

10/10 - 훌륭해요

Angelene

2023년 8월에 1박 숙박함
답변 제공: Ann 님, 2023년 8월 30일
Many thanks for your review, hope too see you soon

10/10 - 훌륭해요

Iain

2023년 8월에 1박 숙박함
답변 제공: Ann 님, 2023년 9월 8일
Many thanks for your review, hope too see you again soon

8/10 - 좋아요

Kevin

2023년 8월에 2박 숙박함
답변 제공: Ann 님, 2023년 8월 29일
Thank you for taking the time to review, hope to see you soon

8/10 - 좋아요

Trond

2023년 8월에 4박 숙박함
답변 제공: Ann 님, 2023년 8월 30일
Thank you for your review, see you again soon

10/10 - 훌륭해요

Judith

2023년 8월에 1박 숙박함
답변 제공: Ann 님, 2023년 8월 30일
Thank you for you review see you again soon

6/10 - 괜찮아요

deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Castle field Hotel August 2023
Staff on reception were friendly and very professional. Swimming pool was too cold to go in so gave our towels back. We stayed 2nights and the room was not cleaned or serviced on Day 2.No refills of tea,coffee or milk etc Quite poor for such a lovely hotel.
2023년 8월에 2박 숙박함
답변 제공: Ann 님, 2023년 9월 4일
Many thanks for your review, tea and coffee is available on request at the hotel reception.

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always immaculate Comfortable bed. Friendly team.
2023년 8월에 1박 숙박함
답변 제공: Bela 님, 2023년 8월 15일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Bela SzarkaFront of House Manager

8/10 - 좋아요

alan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff brilliant abit disappointed with breakfast but would definitely stay again
2023년 8월에 1박 숙박함
답변 제공: Bela 님, 2023년 8월 10일
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience with our breakfast, it is feedback like this that we learn from and use to improve. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Bela SzarkaFront of House Manager

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Bela 님, 2023년 8월 10일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Bela SzarkaFront of House Manager

6/10 - 괜찮아요

Sofie Marlen

2023년 7월에 5박 숙박함
답변 제공: Ann 님, 2023년 9월 4일
Thank you for your review

8/10 - 좋아요

Stephen K

좋아요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Ann 님, 2023년 8월 1일
HelloMany thanks for your review, hope too see you again soon

10/10 - 훌륭해요

shumaila

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, easy conveyance
2023년 7월에 3박 숙박함
답변 제공: Bela 님, 2023년 8월 1일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Bela SzarkaFront of House Manager

8/10 - 좋아요

Sharon

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The room was basic but it was a good price. Staff were friendly. It was good. I enjoyed our stay.
2023년 7월에 1박 숙박함
답변 제공: Bela 님, 2023년 8월 1일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Bela SzarkaFront of House Manager

10/10 - 훌륭해요

Pamela

2023년 7월에 2박 숙박함
답변 제공: Ann 님, 2023년 7월 24일
Thank you for your review, hope to see you again soon

10/10 - 훌륭해요

Andre

2023년 7월에 2박 숙박함
답변 제공: Ann 님, 2023년 7월 24일
Thank you for your review, we hope to see you again soon!

8/10 - 좋아요

Gun-Britt

2023년 7월에 2박 숙박함
답변 제공: Ann 님, 2023년 7월 24일
HelloMany thanks for your review, hope too see you again soon

10/10 - 훌륭해요

Will

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were very nice and helpful. Good location!
2023년 7월에 1박 숙박함
답변 제공: Bela 님, 2023년 7월 17일
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Bela SzarkaFront of House Manager

10/10 - 훌륭해요

John

2023년 7월에 2박 숙박함
답변 제공: Ann 님, 2023년 7월 24일
Thank you for your review, hope to see you again!

10/10 - 훌륭해요

Jayne

2023년 7월에 1박 숙박함
답변 제공: Ann 님, 2023년 7월 12일
Many choice for your review, see you again soion

10/10 - 훌륭해요

Caroline

2023년 7월에 1박 숙박함
답변 제공: Ann 님, 2023년 8월 1일
Thank you for your review, hope too see you again soon

10/10 - 훌륭해요

Paul

2023년 6월에 1박 숙박함
답변 제공: Ann 님, 2023년 7월 12일
Many thanks for your review, see you again soon!

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The receptionists and other staff are delightful and very helpful. Our room was very clean and well appointed. The breakfast was great too.
2023년 6월에 1박 숙박함
답변 제공: Bela 님, 2023년 7월 17일
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Bela SzarkaFront of House Manager

8/10 - 좋아요

Martin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
This was a very specific choice of hotel, due to its proximity for Castleford Bowl and a Gig there, and you can't get any closer, trust me, the hotel is practically back stage and the band Green room was in the hotel. Only a 5-6 min walk up one road to get to Deansgate. Yes it is in an area thats being brought back to life and probably £40 a night more than it warranted, but as i said, worth the extra if your attending a concert at the bowl, simply for convenience. You might even get to meet the band, i did.
2023년 6월에 1박 숙박함
답변 제공: Bela 님, 2023년 7월 17일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Bela SzarkaFront of House Manager

10/10 - 훌륭해요

Angela

2023년 6월에 1박 숙박함
답변 제공: Ann 님, 2023년 7월 24일
Many thanks for your review see you soon

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in brilliant location
The hotel is is a great spot - perfect if you want to explore the canal basins, restaurants and attractions of Manchester. The room was large and spacious and we had a canal view. The staff were friendly and accommodating - we were travelling with our dog, which was welcomed. The bathroom was spotless as was the linen. The only draw back was a lack of aircon - it can get very hot inside the hotel bedroom. All in all I can highly recommend.
2023년 6월에 1박 숙박함
답변 제공: Bela 님, 2023년 7월 17일
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Bela SzarkaFront of House Manager

8/10 - 좋아요

Patrick

2023년 6월에 1박 숙박함
답변 제공: Ann 님, 2023년 8월 1일
Thank you for you review!

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel in general was good room could of been cleaner
2023년 6월에 3박 숙박함
답변 제공: Bela 님, 2023년 8월 1일
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Bela SzarkaFront of House Manager

2/10 - 너무 별로예요

Gunal

2023년 6월에 1박 숙박함
답변 제공: Ann 님, 2023년 8월 1일
Thank you for you review, see you again soon!

10/10 - 훌륭해요

John

좋아요: 숙박 시설 상태 및 시설
Comfortable and clean for a good price.
2023년 6월에 3박 숙박함
답변 제공: Ann 님, 2023년 6월 15일
Thank you for your review, see you again soon

10/10 - 훌륭해요

Eileen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Five starts ⭐️⭐️⭐️⭐️⭐️
Absolutely loved this hotel. I would give it 5 stars ⭐️ room overlooked the canal, excellent size, breakfast was delicious, lots of choice. The leisure facilities were spotless. Staff really friendly and location directly opposite the science museum in the hop on hop off bus sightseeing bus route!
2023년 6월에 1박 숙박함
답변 제공: Ann 님, 2023년 6월 13일
Thank you for your review, we hope to welcome you back soon!

10/10 - 훌륭해요

Vicki

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would definitely recommend
2023년 6월에 1박 숙박함
답변 제공: Ann 님, 2023년 6월 13일
Hi VickiThank you for your review, hope too see you again soon!

2/10 - 너무 별로예요

Ana

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
very ran down and basic, definitely not a 3 star hotel! mattresses very uncomfortable, springs poking out, mould in the bathroom, cracked tiles. staff were friendly and kind but gave me a different room than the one booked (had booked tiver view), but honestly doubt that the mattress would have been of better quality. on the positive, location was excellent, and glad that the proceeds are going to YMCA.
2023년 6월에 1박 숙박함
답변 제공: Bela 님, 2023년 7월 17일
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Bela SzarkaFront of House Manager

8/10 - 좋아요

Georgina

2023년 5월에 1박 숙박함
답변 제공: Ann 님, 2023년 6월 3일
HelloMany thanks for your review.