프리미어룸, 바다 전망 | 객실에서 보이는 전망
예약 가능 여부 확인

더 뮤즈 호텔 보라카이 여행 후기

4 out of 5
더 뮤즈 호텔 보라카이
Station 1, Balabag, Boracay Island, Aklan

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 25개 이용 후기 중 9개" "
평점 8 - 좋아요. 25개 이용 후기 중 5개" "
평점 6 - 괜찮아요. 25개 이용 후기 중 4개" "
평점 4 - 별로예요. 25개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 25개 이용 후기 중 4개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

9.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Byoungchan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
화이트비치에서 놀거라면 더할나위없이 좋은 위치!! 최대한 싸게 예약하는게 관건
화이트비치 바로 앞에 위치. 메인로드에서 들어가려면 골목길로 걸어가야하는데 캐리어 끌고 다니기 불편함. 그래도 화이트 비치가 바로 보여서 굿! 조식 식당은 2층에 있고 창가쪽 뷰가 정말 좋음. 조식은 간단한 정도라 기대는 마시길... 혹시 보라카이G 호핑예약하신 분들은 걸어서 스노우카페까지 10분내에 도착하고 배타고 내리는 곳이 호텔 바로 앞쪽임! 옐로우캡피자는 바로옆에 있고 스타벅스,조니스그릴(스타벅스2층)까지 걸어시 1분이내, 디몰까지 5분이내 실내수영장은 있으나 한번 들어가고 안들어감. 침대는 그냥보통이고 냉장고 성능은 시원찮음...에어컨은 시원한 편 그리고 호텔 바로앞에 액티비티 삐끼들이 있는데 절대 눈길주길 말길.. 웃으면서 바가지 엄청남ㅠ.ㅠ 할려면 무조건 흥정 디스카운트! 보라카이G나 와그 핑크라운지에서 말통하는 한국분들과 현지 가격알아보고 흥정하세요 와이파이는 있으나 맨구석방이라 그런지 잘 안터짐..로비는 잘터짐 그리고 뒷쪽 방은 뷰를 기대하지마시길... 식당창가에서 바다보는걸로.. 비치타올 기본으로 빌려주고 혹시 튜브가지고 가시는 분들은 카운트에 부탁하면 옛날 자전거 펌프로 호텔직원이 땀 뻘뻘흘리면서 넣어줌..^^:
2019년 1월에 3박 숙박함
답변 제공: The Muse Hotel Management 님, 2019년 4월 9일
Dear Guest, Thank you for your positive feedback! We're happy that you enjoyed your stay and we look forward to having you again at our Hotel.

10/10 - 훌륭해요

Maria Lourdes 님, Oceanside

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You can always request for bottled water anytime.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Lily Rose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are friendly and accommodating.
2023년 11월에 3박 숙박함

8/10 - 좋아요

Loribelle

8/10 - 좋아요

Marlyn 님, Singapore

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s clean and safe. Room is spacious. Staff are friendly and helpful. Maybe just repair the shower head and the shampoo and soap dispenser.
2022년 5월에 2박 숙박함

8/10 - 좋아요

Eugene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location on the beach
Great location on the beach front. Hotel rooms does not really have an ocean view. The breakfast offered daily has a wonderful ocean view. Staff is very friendly. The pool is in the center on a lower level.
2022년 4월에 3박 숙박함

10/10 - 훌륭해요

Thea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had second thoughts to book this hotel (because I wanted to book more popular hotels) but no regrets! It is now on my list of the top hotels that I have stayed so far, it's even better than some high-end 5-star hotels. My family arrived earlier than the check-in time but we were quickly accomodated and given a room. There were welcome drinks and they gave us wifi access for our entire stay (up to 40 mbps speed). The room and bathroom was very clean with complete toiletries and even a complimentary safety kit (alcohol, face mask, etc.) was given. The free breakfast buffet is not indicated in Expedia but it is included; the food is simple but great, there is also variety everday. The pool is clean and good for kids because it is not deep. All of the staff from the doorman, receptionist, maintenance, would always greet with a smile and were kind to answer to any request/question. If you are looking to experience your Boracay bucketlist, this hotel is one of the best options because it is near famous restaurants and cafes (also walking distance to main road, docking area for tours and activities, D'mall) other than the fact that it is on the beachfront. Just some points to improve is that the top floor is not accessible at the time of our stay. Also, don't know if it is a pro or con that they cleaned our room even without us asking - but it is an appreciated gesture. For what we paid which was USD330 for 4D3N, it was definitely worth it and I would recommend to anyone.
2022년 4월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and private. Staff are accommodating and well trained.
2020년 2월에 3박 숙박함
답변 제공: The Muse Hotel 님, 2020년 2월 19일
Thank you so much for taking time to write your review. We hope to welcome you again soon

6/10 - 괜찮아요

katsue

가족 여행
今回は2019-20の年越し利用
今回は2019-20の年越しで利用しました。 台風の影響を受け、最上階は利用不可でした。 他のホテルもですが、計画停電時ありでした。 116号室を、利用。 入口から近くて便利。 ただ、隣の外ではスキューバーの青空教室をしてるので、カーテンは開けれない感じです。 プールも地下にありますが、すこし薄暗い感じ。 朝ごはんは、オムレツや目玉焼きがオススメ。 そんなに種類はありません。 スタッフは感じの良い方もいてます。 お風呂のお湯はちゃんとでます。 タオルはよい香りでした。 一階部分に中華系の海鮮料理店もあります。
2019년 12월에 4박 숙박함
답변 제공: The Muse Hotel 님, 2020년 2월 27일
Dear Mr. katsue, Thank you so much for taking time to write your review. Rest assure that we will do our best to serve you better. If there is anything in particular that you anted us to pay attention with please do let us know. We are looking forward to welcome you again soon

8/10 - 좋아요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함
답변 제공: Mary ann 님, 2019년 8월 28일
Thank you very much for staying with us. We look forward to be of service again.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
When we got there, they didn't have us checked in even though it says here that they do 24-check in.They said that they were having our rooms cleaned that was why they couldn't give us a room right away. hWhen they finally gave us a room, they were very dirty and not pleasant to look at. Especially the bathrooms. In addition to that, the hairdryer and the wifi were both not working. The staff of the hotel were very nice though.
2019년 7월에 3박 숙박함
답변 제공: Mary ann 님, 2019년 8월 5일
Thank you for letting us know about this. We are looking into the matter.

2/10 - 너무 별로예요

GO

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The absolute worst “hotel” I’ve ever stayed at in my life. It’s more of a grimy hostel with bigger rooms. The room was filthy, the staff completely oblivious to even almost caring. Would argue with you instead of help. No beach chairs, no amenities, a true 1 Star piece of garbage. The rooms we do gross. Thick coat of dust on the bed, stains and dirt on walls. Old showers, the toilet leaked. Nightmare, never stay here.
2019년 4월에 3박 숙박함

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thumbs up for The Muse Hotel
Great amenities, friendly staff and very clean.
2019년 3월에 4박 숙박함
답변 제공: Mary ann 님, 2019년 4월 3일
Dear Ms. Melanie, Thank you for your kind words.

10/10 - 훌륭해요

Luigi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GREAT STAY AT GREAT PRICE
IT WAS A GREAT EXPERIENCE STAFF WAS COURTEOUS AND VERY NICE
2019년 2월에 4박 숙박함
답변 제공: The Muse Hotel Management 님, 2019년 2월 27일
Dear Guest, Thank you for your wonderful review! We would love to welcome you again the next time you visit Boracay Island.

6/10 - 괜찮아요

실제 이용하신 고객

2018년 12월에 8박 숙박함
답변 제공: The Muse Hotel 님, 2019년 1월 10일
Hi! Thank You for taking time to post your review, if there is anything in particular that you suggest us to do to improve our service, please do let us know. Thank You!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
Not a nice muse!
I. Will rate it A 2 star hotel for the price of a 4 star hotel .. It’s newly renovated n d rooms r spacious. D management r inexperienced , they used a trainee to check us in, it’s past 4pm ,they make us wait for our room , then told us d Aircon was not working , they put us on d 5th Fl, but the elevator was not working . the room they brought us on the 5th Fl turn out to be occupied, more waitIng till we got our room.. D mandatory Christmas Eve dinner was a ripped off, it doesn’t even include a pops or coffee or tea.
2018년 12월에 3박 숙박함
답변 제공: The Muse Hotel Management 님, 2019년 1월 11일
Dear Guest, We appreciate you taking the time to send us this helpful review. We have since invested heavily in providing exceptional guest experience and it's apparent in this case, we fell short. For the inconvenience it caused, we sincerely apologize. Feedback's like this will help us deliver more guest satisfaction and improve our services in the future. Thank you and we hope to welcome you in our Hotel soon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Muse has one of the best locations right on the beach. It’s only a few minutes walk to good restaurants, bars, and the D’Mall.
2018년 12월에 1박 숙박함
답변 제공: The Muse Hotel 님, 2018년 12월 26일
Hi! thank you very much for taking time to post your review. We hope to welcome you back soon.

4/10 - 별로예요

Shintaro

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good: Location, beside the beach. Bad : Can't check-in before 3pm. We are total 4 pax, but room amenity is only 2 sets. Nobody was using swimming pool, cause still under construction in pool floor. Shower booth was not available beside pool. Lower ground/ 3rd floor/ Rooftop is still under construction. Wi-Fi was not good in SEA view room(no problem in Lobby). No slipper in the room. No foot shower booth at entrance, so a lot of sand in the room. Breakfast started from 7am. Check out is 11am and there is no shower booth after check out. So once check out , can't play in the sea.
2018년 12월에 1박 숙박함
답변 제공: The Muse Hotel Management 님, 2019년 1월 11일
Dear Guest, Thank you for writing a review. While we wish you had a better experience. It is feedback like this that we learn from and use to improve our facilities and services for guest satisfaction. We hope to welcome you again in our Hotel.

2/10 - 너무 별로예요

Hiroyuki

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
天気は最高、ホテルは最低
只々残念な滞在でした。
2018년 1월에 3박 숙박함
답변 제공: The Muse Hotel Boracay 님, 2019년 1월 17일
Hi! We are sorry that we have not met your expectation but we really appreciate your honest feedback. May we know what are the areas to improve on?

6/10 - 괜찮아요

Ljubomir

좋아요: 청결 상태
Great location, average hotel
Hotel rooms were a bit worn and not as nice as I would have expected for the price. The Muse is one of the few hotels that doesn’t have sun beds out front on the beach (even small hotels had them further up the beach) so it was difficult to find a place to sit as most without having to rent beds - very disappointing.
답변 제공: Jardine 님, 2018년 1월 29일
Thank you for taking the time to give your feedback. We value this kind of honest review as this will help us deliver more customer satisfaction for future guest and improve our services. Thank you for visiting the island.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
The place is terrible but staff is friendly. The facilities sucks.
2017년 11월에 3박 숙박함
답변 제공: Muse Hotel 님, 2017년 12월 7일
Dear Sir/Mam, We are sorry to hear this, if we may realize the particular concern that we may improve on this.

6/10 - 괜찮아요

Pierre

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 10월에 2박 숙박함
Dear Guest, We deeply appreciate your honest feedback as this will help us improve our services. We look forward to welcome you again to our hotel.

10/10 - 훌륭해요

Jean-paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Agréable séjour dans cet hôtel en bord de mer. Accueil et gentillesse de l'ensemble du personnel. Chambre très confortable. Petit déjeuner varié toujours servi avec le sourire.
2017년 7월에 6박 숙박함
Dear Guest, Thank you for spending your quality time with us. We do hope to welcome you again to our hotel. Best regards, The Muse Hotel Boracay

4/10 - 별로예요

Paul 님, USA

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not as advertised and over priced
No WiFI unless you were in the lobby or in the hallways outside the rooms. No Water pressure and hot water in the morning 2 of the 3 days of the stay. Staff tried to charge me an extra 3000 peso on our rate at time of checkout even though my bill was pre paid no towels in room when we checked in and hard to get ahold of hotel staff by phone overall this property is over priced and not worth it. will not stay here again

10/10 - 훌륭해요

Clarence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fun in the day and quiet at night, peaceful
WiFi was strong, people were friendly, quiet peaceful area, near the beach.