자전거 타기

H+ 호텔 취리히 여행 후기

4 out of 5
H+ 호텔 취리히
Badenerstrasse 537, Zürich, ZH

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 475개" "
평점 8 - 좋아요. 1002개 이용 후기 중 396개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 90개" "
평점 4 - 별로예요. 1002개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 20개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Without heater, everything is fine.
Most of all is excellent except heater didn't work. So I stayed night in the cold room.
2023년 10월에 1박 숙박함
답변 제공: Anika Müller - Online Reputation Manager 님, 2023년 10월 23일
Dear Guest, Thank you for the great review of our hotel! Your notes we passed definitely to the relevant department and hope that you enjoyed your time with us. We would be pleased to welcome you soon again! Sincerely, Your H-Hotels Team,

10/10 - 훌륭해요

Jeongho

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
렌트카 이용자 추천합니다
보안 철저하고 깨끗하고 친절합니다. 시내에서 먼게 단점이지만 렌트카 여행자가 시내 주차장 이용한다면 좋습니다.
2023년 7월에 1박 숙박함
답변 제공: Anika Müller - Online Reputation Manager 님, 2023년 8월 8일
Dear Jeongho, Thank you very much for your stay at our hotel and for your online review. It was a pleasure for us to overall satisfy your expectations and we appreciate your comment. See you soon. Best regards, Your H-Hotels Team,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 호텔
조용하고 깨끗한 호텔이었고 Staff들도 친절하였음.
2019년 8월에 1박 숙박함
답변 제공: Patricia Orlik 님, 2019년 9월 5일
Dear guest, thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 5 star rating. Please come back soon for another brilliant stay. Kind regards Patricia Orlik General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
전반적으로 만족했으나, 샤워실문을 통해 물이 많이 새서 화장실 이용이 불편했습니다.
2019년 3월에 2박 숙박함
답변 제공: Norbert 님, 2019년 4월 29일
Dear Guest, thank you for your Kind feedback

10/10 - 훌륭해요

kyoojae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔은 안락하고 편안함 시내에서 10분정도에 위치해 있으나 트램이 잘되어 있어서 시내이동시에 전혀 문제가 안됨. 가능하면 1일 패스권을 구입하여 이동하면 편리함
2019년 2월에 1박 숙박함
답변 제공: Lena Achstaller 님, 2019년 2월 15일
Dear guest, thank you for sharing your great experience at our property. We are happy to read that you were absolutely satisfied with our services from our professional staff members. We have forwarded your comment to them and hope to welcome you back soon. Kind Regards, Lena Achstaller Guest Service Manager H-Hotels Schweiz

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So So
So So
2019년 1월에 1박 숙박함
답변 제공: Lena Achstaller 님, 2019년 1월 29일
Lieber Gast, wie schön, dass wir Ihren Wünschen und Vorstellungen größtenteils gerecht werden konnten und Sie eine angenehme Zeit bei uns verbracht haben. Über ein baldiges Wiedersehen würde sich unser Team sehr freuen. Herzliche Grüße, Lena Achstaller Guest Service Manager H-Hotels Schweiz

8/10 - 좋아요

JOONGHO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Lena Achstaller 님, 2019년 1월 28일
Dear guest, thank you very much for your positive review! We are very happy that you enjoyed your stay with us and that our team was able to afford you a pleasant and memorable time. We are looking forward to welcoming you back soon. Best regards Lena Achstaller Guest Service Manager H-Hotels Schweiz

6/10 - 괜찮아요

HYUNGJUN

좋아요: 청결 상태, 숙박 시설 상태 및 시설
그냥 깔끄한 호텔...바로 앞에 트램도 있고... 주변이 좀 설렁하고 방이 좀 작아요
2018년 12월에 2박 숙박함
답변 제공: Lena Achstaller 님, 2019년 1월 7일
Dear guest, thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advices. Until then we wish you a great time! Best regards Lena Achstaller Guest Service Manager H-Hotels Schweiz

6/10 - 괜찮아요

SI HYUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
스위스 취리히 H+ Hotel 후기
청결도 및 서비스는 전반적으로 좋았으니 비용 대비 룸 사이즈등은 아쉬움으로 남았습니다. 또는 취리히 중앙역에서 트램을 2번 정도 따고 약 22분 정도 가야하지만 찾기는 쉬운편 입니다.
2018년 11월에 1박 숙박함
답변 제공: Lena Achstaller 님, 2018년 12월 12일
Dear Si Hyun thank you very much for your feedback. We hope you enjoyed your stay with us. We are looking forward to welcome you again! Best regards Lena Achstaller Guest Service Manager H-Hotels Schweiz

10/10 - 훌륭해요

Myung ho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 7박 숙박함
답변 제공: Lena Achstaller 님, 2018년 11월 7일
Dear Myung ho on, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Lena Achstaller Guest Service Manager H-Hotels Schweiz

8/10 - 좋아요

Sang Hyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
처음 도착했을 때 인상은 별로 좋지 않았음. 남자 직원 두명이 별로 친절하지도 않고 safety box가 작동이 안돼 불렀더니 기술자 들이 3시이후에 전부 퇴근했다고 하고.. 무엇보다 방이 생각했던 것보다 너무 작았고 위치도 호숫가와 시내 중심에서 좀 떨어져 있음. 냉방기도 온도조작방식이 다르고 fan 소리가 상당히 큼. 그러나 다음날 맞이한 여직원은 매우 친절했고 내가 궁금한 사항에 대해 상당히 자세히 친절하게 안내해 줘서 어제 나쁜 기분이 상당부분 상쇄 되었음. 위치가 그닥 훌륭하지 않고 방은 작지만 무엇보다 새로 지어서 깨끗하고 가격대비 만족도는 상당히 높은 수준임. 조식도 스위스 3군데 묵은 호텔 중 가장 괜찮았음..
2018년 7월에 2박 숙박함

6/10 - 괜찮아요

dahye 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
방에 냉장고가 업는게 아쉬웟어요 ㅠㅠ
2018년 6월에 2박 숙박함
답변 제공: Orlik 님, 2018년 7월 21일
Dear guest, thanks a lot for being our guest and for sharing your impressions with us and our future guests. Your feedback is very helpful for us to improve our service constantly. We hope to welcome you very soon in our hotel. P. Orlik Hotel Manager

8/10 - 좋아요

Eunik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
취리히가 워낙 작은 도시라서 트램과 버스를 이용하면 다운타운까지 가는데 15분이상 소요되지 않는 편안 위치네요. 근처에 작은 가게 (아마도 인도계가 운영하는) 에서 빵이나 우유 등을 살 수도 있구요. 5층에 사우나와 피트니스가 있으니 그것도 이용할 만하구요.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Kavisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Stefanie Bergforth - Online Reputation Manager 님, 2024년 3월 25일
Dear Guest,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Zürich soon!Your H-Hotels team,

10/10 - 훌륭해요

Simone

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Alles bestens
2024년 3월에 1박 숙박함
답변 제공: Sergei Rosenberg - Online Reputation Manager 님, 2024년 3월 17일
Liebe Simone, tausend Dank für Ihr wundervolles Feedback, über das sich das gesamte Team sehr gefreut hat. Schön, dass wir Sie von unserem Hotel überzeugen konnten. Hoffentlich sehen wir uns bald wieder!Herzliche Grüße aus Zürich, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

Deborah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel was lovely and staff were very helpful. Tram outside hotel and took us directly to the main areas.
2024년 3월에 3박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2024년 3월 11일
Dear Deborah, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Zürich. King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - 좋아요

Miguel

좋아요: 청결 상태
Bien
2024년 1월에 1박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2024년 1월 19일
Dear Miguel, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

6/10 - 괜찮아요

marie

좋아요: 청결 상태
We didn’t have air conditioning, when I asked the front desk he told me to open the window, we couldn’t sleep well with all the street noise
2023년 12월에 6박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2024년 1월 15일
Dear Marie, Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advice. Until then we wish you a great time! King regrads, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

6/10 - 괜찮아요

Anthony

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
.
2023년 12월에 2박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2024년 1월 15일
Dear Anthony, Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

6/10 - 괜찮아요

Kayi

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We were welcomed and checked in by very friendly front desk agent. The hotel is located right next to tram for easy access to downtown Zurich. They have all you can eat breakfast that you can pay for. Breakfast was good with lots of options for food and drinks. However, we had to ask the staff for silverware, then cups. Our room was overall clean when we entered. However, the stool/bench had some stains on it. Our main issue was with the non-consistency of our room cleaning. -On the first day, only the bed was made and the trash replaced. The towels were not exchanged. The hotel provided shower cap that I used was thrown out, but not replaced. -On the second day, we noticed the body wash in the shower was getting low and figured they would replace it. The body wash is connected to the shower wall. When we returned, the garbages were left with no bag. -On the day of our check out, we realized the body wash had not been replaced and we had a limited amount of body wash. Given the size of the bottle, we don’t believe it was filled before we arrived.
2023년 12월에 3박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2024년 1월 15일
Dear Kayi, Thank you for taking the time to rate us. However, I wish you had a better experience and experienced the service you are used to. The topic of cleanliness is of course particularly important, so I can understand your anger on this point and would like to apologize to you for this inconvenience. We assure you that this does not usually happen and we will take care of this problem immediately as it is absolutely not in line with the general standard of our hotel. We assume that you contacted our friendly staff directly on site in order to take immediate action. We would very much like to be able to continue to welcome you to our hotel so that we can inspire you with our hotel in the future.Best regards, Your team from H-Hotels, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

jorelie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was clean and had good amenities. It is not in city center but the tram is just outside and it is a quick ride to downtown. Overall, we are happy with our stay.
2023년 12월에 2박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2024년 1월 15일
Dear Jorelie, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

JO-Ann

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2024년 2월 15일
Dear Jo-Ann, Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from the H+ Hotel Zürich.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

2/10 - 너무 별로예요

Hadiqa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2024년 1월 15일
Dear Guest, thank you for your feedback. Too bad we couldn't convince you of our hotel. We would like to prove to you that you can feel completely comfortable with us and hope for a second chance to be your host.Best regards, Your team from H-Hotels, Sergej Rosenberg - Online Reputation Manager

4/10 - 별로예요

Chasity

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was black mold in our room. We reported it as we were leaving in hopes they would have someone clean it or possibly move us to a different room. We returned hours later to find nothing was cleaned. The front desk help wasn’t concerned and a bit snobby about it. It also didn’t seem to be located in a good area. It’s not in the city center as stated and takes two trams to get there. There was a man asking for money when we arrived back to the hotel and he then walked into the hotel. Didn’t seem safe especially for Switzerland. I would not stay here again.
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2024년 1월 15일
Dear Chasity, We value your feedback as it helps us to successfully implement our daily optimization processes. We very much regret that we did not meet your expectations for a relaxing stay in our H+ Hotel. Please apologize for the inconvenience you have experienced due to the circumstances described and rest assured that we will take your comments as an opportunity to consult with our management. The well-being of our guests is very important to us and we work every day to meet our standards. We therefore hope for another opportunity to offer you a better experience during a future visit and to convince you of the quality level of our hotel in every respect.Best regards, Your team from H-Hotels, Sergej Rosenberg - Online Reputation Manager

4/10 - 별로예요

Loredana

2023년 12월에 1박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 12월 20일
Dear Loredana, Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

Pavel

좋아요: 청결 상태
2023년 12월에 3박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 12월 14일
Dear Pavel, Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from the H+ Hotel Zürich!Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

Elsa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful
Everything was perfect, this hotel is clean and calm. Thank you !
2023년 12월에 3박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 12월 11일
Dear Elsa, Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from the H+ Hotel Zürich.King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 12월 11일
Dear guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

Helga

2023년 12월에 1박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 12월 11일
Liebe Helga, ganz herzlichen Dank für die schöne Bewertung, über die sich all unsere Mitarbeiter sehr gefreut haben. Gern würden wir Sie erneut bei uns begrüßen und hoffen daher, dass wir bei Ihrer nächsten Reise wieder Ihre 1. Wahl sein werden.Herbstliche Grüße, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 12월 8일
Dear guest,Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from Zürich!Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

ARTEMIO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente
2023년 11월에 2박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 11월 29일
Dear Artemio, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H+ Hotel Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - 좋아요

Akeel

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 11월 29일
Dear Akeel, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - 좋아요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The tram stop right outside the hotel was great for moving around the city, breakfast was good, sauna was nice (although I wouldn't call it a spa as it's just the sauna), the room was nice and tidy. Staff were very friendly, the only thing that bothered me were their multiple knocks on the door on the last morning asking me about my check out time.
2023년 11월에 5박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 11월 29일
Dear Maria, Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - 좋아요

Joshua

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was extremely hot on the first day because the air conditioning was not working. We asked the staff to fix it 3 times over the course of the day buy they did not. They also did not provide towels, but when we asked they sent to the room. They fixed the AC on the second day and things went well from there. Nice rooms, clean, and comfortable.
2023년 11월에 2박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 11월 27일
Dear Joshua, Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We hope to welcome you back very soon. Greetings from Zürich. Kind regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

Akeel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Allt är bra, fast dom har dålig frukost. Så stort och fint hotell med fattig frukost.
2023년 11월에 1박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 11월 27일
Dear Akeel, Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. It's too bad that we couldn't convince you of our popular breakfast buffet. We hope to welcome you back very soon. Greetings from Zürich!Kind regards, Your H-Hotels team, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

Chau

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location for stay in Zurich : accessible public transportation, safe, quiet area. Everybody knows Switzerland is more expensive than other countries in Europe. But it is worth going to, for Swiss sceneries, culture and Swiss people.
2023년 11월에 3박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 11월 24일
Dear Chau, Thank you for taking the time to share your feedback about your recent stay with us. We are happy that our facilities met your expectations, and you enjoyed the stay in our hotel. We hope you will visit us soon again.Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

Francesco

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien placé
2023년 11월에 1박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 11월 22일
Dear Francesco, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr gut
Alles prima! Gerne wieder. Allerdings würde ich mir zum Frühstück Bäckerbrötchen wünschen.
2023년 11월에 2박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 11월 17일
Lieber Gast,wir danken Ihnen für Ihre schöne Bewertung. Die Erwartungen und Bedürfnisse unserer Gäste stehen für uns an erster Stelle und wir werden versuchen, durch Ihre konstruktive Kritik unsere Leistung zu verbessern. Wir würden uns freuen, wenn Sie uns in Zukunft wieder besuchen und wünschen Ihnen bis dahin eine gute Zeit!Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

6/10 - 괜찮아요

Saghi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I don’t recommend
I don’t recommend this hotel The location is ok but not really near the center. The staff were very cold and not welcoming, the room was not cleaned correctly and there were hair and dust in the bed, for a 4 star hotel not even a coffee maker but instant coffee powder and boiler! We were charged 35 CHF for our dog and we accepted this with no problem but nothing was provided for our dog, we wonder what the price represents when they don’t even do the cleaning throughly. We won’t be staying at this hotel ever again.
2023년 11월에 1박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 11월 17일
Dear Saghi, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich.Kind regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

Adam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the friendliness of the staff and it was a great start to our trip!
2023년 11월에 1박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 11월 14일
Dear Adam, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

François

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 11월 13일
Dear François, Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from the H+ Hotel Zürich!Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 11월 6일
Dear guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

Rania

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing
2023년 11월에 1박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 11월 6일
Dear Rania, thank you for the amazing review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H+ Hotel Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

Sarina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rundum Wohlgefühlt
Sehr schönes Hotel. Das Personal ist sehr freundlich und jederzeit hilfsbereit. Beim Frühstücksbuffet ist alles dabei und sehr schön angerichtet. Auch das Essen am Abend war immer sehr lecker. Sehr netter Service. Auch das Zimmer war sehr schön und Sauber. Sehr gern mal wieder
2023년 10월에 2박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 11월 3일
Liebe Sarina, herzlichen Dank für die ausgezeichnete Bewertung unseres Hotels. Im Namen unseres gesamten Teams bedanken wir uns für Ihre Komplimente und freuen uns, dass Sie einen angenehmen Aufenthalt in Zürich hatten und wir mit unseren Angeboten überzeugen durften. Wir würden uns freuen, Sie bald wieder begrüßen zu dürfen und heißen Sie schon heute „Herzlich Willkommen“!Herzliche Grüße, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Also Business Hotel sehr empfehlenswert
2023년 11월에 1박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 11월 3일
Lieber Peter, für Ihr fabelhaftes Feedback bezüglich Ihres Aufenthaltes in unserem Hause möchten wir uns bei Ihnen ganz herzlich bedanken. Wie schön, dass Sie Ihre Zeit in vollen Zügen genießen konnten. Bitte empfehlen Sie uns doch weiter und besuchen uns bald wieder für eine erneut hervorragende Zeit. Herzliche Grüße aus dem H+ Hotel Zürich, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

8/10 - 좋아요

Serena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 11월 2일
Liebe Serena, vielen Dank für Ihre Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüße, Ihr Team von den H-Hotels, Sergej Rosenberg - Online Reputation Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 10월 31일
Dear guest,Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from the H+ Hotel Zürich!Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

10/10 - 훌륭해요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to city transportation.
2023년 10월에 2박 숙박함
답변 제공: Sergei Rosenberg - Online Reputation Manager 님, 2023년 10월 31일
Dear Craig, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Zürich!King regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager

8/10 - 좋아요

Davlatbek

2023년 10월에 1박 숙박함
답변 제공: Sergej Rosenberg - Online Reputation Manager 님, 2023년 11월 22일
Dear guest,Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from Zürich. Best regards, Your H-Hotels Team, Sergej Rosenberg - Online Reputation Manager