야외 수영장, 08:30 ~ 18:30 오픈, 수영장 파라솔
예약 가능 여부 확인

골드핀치 호텔 델리 NCR 여행 후기

3.5 out of 5
골드핀치 호텔 델리 NCR
Sector 39, Suraj Kund, Faridabad, Haryana

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 49개 이용 후기 중 10개" "
평점 8 - 좋아요. 49개 이용 후기 중 18개" "
평점 6 - 괜찮아요. 49개 이용 후기 중 9개" "
평점 4 - 별로예요. 49개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 49개 이용 후기 중 6개" "

7.0/10

청결 상태

6.4/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

Anurag

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reception staff was not trained enough to talk decently. Lots of mosquitoes and fuming smell throughout the hotel. I booked a non-smoking room but they giving me a smoked room with puking smell in the hallway
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

AMIT KUMAR

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Shobhit Dubey 님, 2024년 3월 3일
Dear Mr. Kumar,Thank you for your valuable feedback. A positive feedback always gives us more courage to perform and deliver better. We request you to please stay with us whenever you plan to visit Faridabad.Regards

8/10 - 좋아요

Anindya 님, North Vancouver

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I checked into a very sub standard room where the AC was running full blast in the peak of Delhi winter and there was a smell in the bathroom. I was ready to walk out, but I commend the management and staff for insisting that I give them a chance. They shifted me to a MUCH better room where the heating actually worked. The breakfast buffet was very good for the price and the hotel was crowded which is a good sign. Average hotel but with excellent management and staff which makes up for everything. Its the people that make this property.
2024년 1월에 3박 숙박함
답변 제공: Team Goldfinch 님, 2024년 3월 16일
Dear Guest,Thank you for reviewing us at this platform.We apologise foe the inconvenience caused during your stay.We would request you to consider this as one off case and provide us the opportunity to serve you again

6/10 - 괜찮아요

Samira

2023년 4월에 5박 숙박함

8/10 - 좋아요

Suresh

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Kiran 님, Cranbury

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
great customer service, friendly staff , very corteous. didnt like the room condition. bathroom shower and sink was blocked, bedding had to be changed.
2023년 2월에 6박 숙박함

6/10 - 괜찮아요

dinesh

가족 여행
별로예요: 직원 및 서비스
Only thing I like is Mr Sharma at front desk was very helpful and polite!
2023년 1월에 4박 숙박함

8/10 - 좋아요

Rob

출장 여행
좋아요: 직원 및 서비스
2022년 11월에 2박 숙박함
답변 제공: Deepak Kumar Verma 님, 2022년 11월 15일
Dear Guest,Greetings of the day! Thank you for your wonderful feedback, we are glad to see you feedback that your experience with us at goldfinch hotel delhi (ncr ) was pleasant, out team have taken good care during your stay and made your memorable moments. We are wishing to welcoming you soon. Thank you! Best regards! Team, Goldfinch Hotels Delhi(NCR)

2/10 - 너무 별로예요

Amit

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok
2022년 9월에 2박 숙박함
답변 제공: Deepak Kumar Verma 님, 2022년 9월 19일
Dear Guest, Greetings of the day! Thank you for your feedback, as you rated it 1 out of 5, showing that your stay was not as you expected, we are regret for the inconvenience caused, and we assure you of better service in the future We hope you will provide us the opportunity to be part of the service again in the future. We look forward to welcoming you back..Thank You! Best Regards! Team Goldfinch Hotels Delhi(NCR)

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: FRONT OFFICE MANAGER 님, 2022년 6월 27일
Dear Guest, Namaskar! Thank you for your feedback , regret to the inconvenience caused, we have taken note of your feedback and will be look into it. We hope that you provide us an another opportunity to serve you better , we look forward to welcoming you soon. Thank You! Team Goldfinch Hotels(Faridabad)

10/10 - 훌륭해요

Sharmishtha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 2박 숙박함
답변 제공: Deepak Kumar Verma 님, 2022년 9월 8일
Dear Guest,Greetings of the day!Thank you so much for your wonderful feedback, we are really glad to learn that you had very pleasant stay with us. We cherish and looking forward again to welcoming you back.Thank You!Best Regards!Team, Goldfinch Hotels Delhi(NCR)

6/10 - 괜찮아요

Aakash 님, Toronto

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Construction ongoing Everything a mess No hotwater available
2021년 11월에 2박 숙박함
답변 제공: Amit 님, 2022년 1월 10일
Dear Guest, Greetings! I would like to thank you for sharing your valuable feedback and apologise for the inconvenience that you would have faced due to construction at the hotel. We were getting our annual maintenance done for the floors to ensure best services for our guest. I will ensure you get the best room for all your future visits. Look forward to welcome you back again soon. Regards Amit Sehgal Front Office Manager

8/10 - 좋아요

GOUTAM

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good hospitality
Good but noise of occupants from adjacent room was little disturbing.
2021년 11월에 2박 숙박함
답변 제공: Amit 님, 2022년 1월 10일
Dear Guest, Greetings! I would like to thank you for sharing your valuable feedback. I am happy to see that you enjoyed the services during your visit. We have noted your feedback and will ensure that we will allocate you a quite room for all your future visits. Look forward to welcome you back again soon Regards Amit Sehgal Front Office Manager

10/10 - 훌륭해요

Tushar

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Dutta 님, 2021년 10월 26일
Dear Mr. Tushar, Greetings from Goldfinch Hotel Delhi-NCR ! thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcoming you back. Warm regards Sweta Dutta front office

6/10 - 괜찮아요

Ravi

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Dutta 님, 2021년 10월 26일
Dear Mr. Tushar, Greetings from Goldfinch Hotel Delhi-NCR ! thank you for your feedback. We cherish your comments that laud our service standards in providing exceptional hospitality. We value your patronage and look forward to welcoming you back. Warm regards Sweta Dutta front office

2/10 - 너무 별로예요

Garv Singh

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
!!
2021년 9월에 1박 숙박함
답변 제공: Dutta 님, 2021년 10월 26일
Dear Mr.Gaurav Singh, Greetings from Goldfinch Hotel Delhi NCR ! thank you for your feedback. We apologize for falling short of your expectations and have delved into improvements to ensure we improvise to perfect. We request your valuable consideration towards our hospitality as we look forward to welcoming you back. Warm regards Sweta Dutta front office

8/10 - 좋아요

Garv Singh

좋아요: 숙박 시설 상태 및 시설
2021년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was the worst experience. No AC in the reception I had to wait there in 50 degrees for 2 hours as my check in was 12:30pm. Then my food was burnt and also when I asked for a water bottle they gave me a hot water bottle. I am so disappointed with the service and it feels like I wasted my money.
2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

HARJEET

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
WORST SERVICES
It was worst. Rude behavior of staff , will give 0 rating for cleanliness of rooms, poor service. will never recommend anyone in my life to stay in this hotel.
2021년 4월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not ood tariuf is high but no facilities in the room
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

Anchal 님, Delhi

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staaf was exlilent but neet to be renovate little bit but was fun to be here
2019년 9월에 1박 숙박함
답변 제공: Amit 님, 2019년 9월 28일
Dear Guest, Greetings from Goldfinch Hotel Delhi NCR! First of all I would like to thank you for taking your valuable time to share your feedback. I am happy to see that the hotel staff was able to make your stay comfortable & meet expectations as per your requirement. We will have the message communicated to our staff. Regarding the renovation feedback, we are doing phase by phase maintenance and renovation work. Look forward to welcome you back again soon. Regards Amit Sehgal Room Division Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel in bad shape, needs serious remodeling
I would give zero stars if there was an option. The room was dirty, mosquito infested, sheets were damp, air conditioning was non functional. Worst hotel I have ever stayed in.
2019년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Too much formal staff , no feelings for customers , just stick to self made dry and rigid terms
2019년 3월에 1박 숙박함
답변 제공: Amit 님, 2019년 4월 3일
Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Regards Amit Sehgal Room Division Manager

4/10 - 별로예요

Debu 님, Chennai

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Nice Building But as functional hotel its Bad,
Reached Hotel at 9.00 PM after a very tiring journey, though I had informed the Hotel about my late Check in , you would expect them to be ready from the normal check in time 12.30 pm. But to my surprise rooms where not ready and my family had to wait 30 mins for the first room and the second room was given after an hour. when we entered the room , the master card key did not fit into the power slot properly , making power go off every 3 mins. this was rectified by housekeeping by inserting another card into the slot to make the connection tight. The menu was impressive but the guy taking orders had no idea about the continental stuff mentioned. Chicken Crispy with Gherkin and other vegetables was the normal chilly chicken , Mushroom soup had no mushroom pcs and was served cold , A exotic Burger was a simple burger with tomatoes. But the shocker was that payment has to be done immediately as this account is different than the hotel room account. Later on the Toilet Mirror bulbs stopped functioning and could not be repaired. The hot water kettle kept in the room was damaged and broken , maybe by some previous guest , but housekeeping had no idea , but replaced it when I complained. Another shocker was that there is no complimentary breakfast served, and they call this a Business hotel ??? , Expedia should have informed me this prior to booking , nowadays you don't find any business hotel without complimentary breakfast. Bell Boy availability is scarce.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a pleasant stay. Nothing really to complain.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay
Na

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Things I really liked: the helpful staff, the clean and well-maintained facilities and rooms, the quiet environs and the well-appointed rooms. Things that need improvement: the food in the restaurant is overpriced and the quality is not too great, especially for the price. The regional breakfast items are good but main courses could do with a serious overhaul.

8/10 - 좋아요

Sanjay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good
good

8/10 - 좋아요

Pahwa Surinder singh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
NICE AND NEAT
We had a good time, ambiance and cleanness were good staff's were courteous and overall we had a good time hence surely we will recommend this place.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
Poor service
Very poor service

6/10 - 괜찮아요

Jagjiv 님, Mohali

별로예요: 직원 및 서비스, 객실의 편안함
Uncomfortable beds; too soft for comfort
We stayed for one night. The bed was very uncomfortable. The bathrooms are very small. Everything around the hotel was dug up and dusty. The staff lacked personal touch. The property is excellent but could be better managed. Basically it is a business hotel, not recommended for family trips.

8/10 - 좋아요

Anu 님, Faridabad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our experience of staying at Sarovar Portico Fatidabad has been quite good! Rooms are clean and give a good view of the entire Surajkund area. Service was prompt and helpful. Even though we booked the property through hotels.com but the resolution for some error at the time of check out was provided by the hotel front desk team. Apparently in our voucher provided by hotels.com breakfast was a part of the room package however the hotel had some other information. Inspite of making several calls to the booking party no resolution was sought until the front office manager intervened and waived off the breakfast amount from our fnf receipt so that we don't get hassled. Speaks volumes about customer retention and satisfaction! Overall a very good experience

6/10 - 괜찮아요

dsv 님, london

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
horrendous customer service
nice hotel and nice rooms but customer service is non existent

4/10 - 별로예요

rc 님, london

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Mixed bag
The rooms are clean and comfortable. However, what lets the hotel down is the truly horrendous customer service. 2 hours to check in then 2 hours to check out says it all.

10/10 - 훌륭해요

Lenka 님, Kolkata

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful Hotel, Fantastic Service, Comfy beds
Just great from hotel decor, cleanines, amazing staff, great food, comfy beds..

10/10 - 훌륭해요

lenka 님, kolkata

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful Hotel, Fantastic Service, Comfy beds
Just great from hotel decor, cleanines, amazing staff, great food, comfy beds..

8/10 - 좋아요

Prem

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Mamuni 님, Dehradun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Location
The stay was comfortable and the food was good. Since it was on the highway there was no congestion. Being a new hotel the rooms were clean and comfortable. The only complaint is that there are no taxi or auto stands nearby but then the Badarpur Metro station is only 5kms. away.

8/10 - 좋아요

Sunny 님, Tamil Nadu, India

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Upgradation for entertainment.
Hotel stay was awesome like everytime but the only thing they are lacking is that they shoul ope a club or pubb kind of place in their premises only so as to make available the mode of entertainment to the guest. As like other countries our indian hotels should also provide these club/pub ( music n drinks) to the guest only not for the outsiders so as to avoid unnecessary hasals ... because everytime guest has to seek these things outside which are far away from hotel. Tats it from ma side n i am sure not only me so many thinks like this only.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

neel ratan mukherjee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
really good & comfortable

10/10 - 훌륭해요

Nav

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very gud hotel
Had an amazing time. No complaints.

6/10 - 괜찮아요

neelratan mukherjee

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
value for money
need to improve the room service otherwise the hotel is comfortable, beautiful sourrindings, overall value for money ..

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
hotel food needs to improve... rest was very good n a comfortable stay..