숙박 시설 정면 - 저녁/밤

호텔 코지 그랜드 여행 후기

3 out of 5
호텔 코지 그랜드
13 Aradhana Enclave, Sector 13, R.K. Puram, New Delhi, Delhi N.C.R

이용 후기

6.6
평점 10 - 훌륭해요. 29개 이용 후기 중 4개" "
평점 8 - 좋아요. 29개 이용 후기 중 11개" "
평점 6 - 괜찮아요. 29개 이용 후기 중 5개" "
평점 4 - 별로예요. 29개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 29개 이용 후기 중 4개" "

7.0/10

청결 상태

6.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

rebecca

단체 여행
it was ok. for the money we expected a little more.
2024년 3월에 1박 숙박함

8/10 - 좋아요

CRISTINA M A

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Otimo custo beneficio
Estadia agradável com excelência no atendimento. Quarto limpo, localização muito boa, perto do metro, uber custou entre 150 e 250 rupias para as pricipais atrações e restaurantes . Não experimentei o jantar, mas o cafe da manhã é bem saboroso. O grande destaque foi para a equipe que ajudou em tudo, inclusive fazendo impressões. O quarto estava pronto bem antes do horario do check in, o que foi excelente depois de mais de 25 horas viajando.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Valeria

2023년 12월에 2박 숙박함

8/10 - 좋아요

AKIMITSU

2023년 12월에 1박 숙박함

8/10 - 좋아요

Barbara

2022년 12월에 2박 숙박함
답변 제공: Pooja 님, 2022년 12월 9일
Dear Barbara Hertz,We are so grateful for your review. Thanks for sharing your rating with us. we're looking forward to your next visit to Hotel Cosy Grand.

10/10 - 훌륭해요

Shekhar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was ample and comfortable and very polite staff. Food was just owesome. Recommend this hotel to others.
2021년 12월에 1박 숙박함
답변 제공: Team Cosy Grand 님, 2022년 1월 6일
Hi Shekhar, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Refused Breakfast, even when it was included
2021년 12월에 1박 숙박함
답변 제공: Dinesh 님, 2021년 12월 24일
Dear Sir, Please share Your name so we can check and let you know.

8/10 - 좋아요

Nikhil

2021년 6월에 2박 숙박함
답변 제공: Dinesh 님, 2021년 6월 25일
Dear Guest. Thank you for taking the time to review your stay with us and looking forward to seeing you again soon. Thanks & Regards Team Cosy Grand!!

8/10 - 좋아요

Sarath

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 1박 숙박함
답변 제공: Mukul 님, 2021년 4월 6일
Dear Sarath, Thank you very much for taking out time to review us. We look forward to serving you soon. Regards,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was my first time visiting the NCR and I had an excellent experience at Cosy Grand in RK Puram. All the staff members are super helpful and responsive, and the rooms are very well maintained. The place is very close to a pink line metro station as well as the diplomatic enclave, both of which were particularly helpful in my case. They have an in-house kitchen you can consider for your meals, all of which were quite delicious. Given these benefits and their competitive pricing, I would strongly recommend this place for travelers looking for options in this area.
2021년 2월에 12박 숙박함
답변 제공: Dinesh 님, 2021년 3월 8일
Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Thanks & Regards Team Cosy Grand

4/10 - 별로예요

erjdriver 님, New York

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Like many hotels.. their internet photos are very deceptive. This is a simple, at best 2 star for india, hotel in a residential area. Ubers had a hard time finding this place. If international standards were used.. it would be ravaged in the reviews. Not quite sure why we selected this hotel.. thankfully it was just two nights.
2018년 2월에 2박 숙박함
답변 제공: Pooja 님, 2019년 9월 9일
Dear Guest, We really apologize to be not able to meet your expectations but this is the very first time we have heard something like this from our guests. Our Hotel's main USP is our location, it is centrally located and is on the main road and we haven't seen any problem with GPS to locate us, it may be the Uber driver that must have confused with something or the other. Please give us another chance to serve you so that we can prove that we are worth every penny. Thanks & Regards Team Cosy Grand!

8/10 - 좋아요

실제 이용하신 고객

2019년 7월에 2박 숙박함
답변 제공: Pooja 님, 2019년 8월 16일
Dear Guest, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Thanks & Regards Team Cosy Grand

8/10 - 좋아요

Hardik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Its decent Business Hotel, No Fuss
Its decent Business Hotel, No Fuss
2019년 6월에 1박 숙박함
답변 제공: Pooja 님, 2019년 8월 16일
Dear Guest. Thank you for taking the time to review your stay with us and looking forward to seeing you again soon. Thanks & Regards Team Cosy Grand!!

8/10 - 좋아요

Praveen

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice business hotel at main ring road
Hotel is situated at main ring road at Rk Puram, room condition is good , food can be ordered via room service. Bathroom is good in condition with hot running water, wife is there, only draw back is noise coming from main road. Can be considered for 1-2 days business stay, not recommended for family Stay.
2019년 3월에 1박 숙박함
답변 제공: Mohit Jawa 님, 2019년 3월 18일
Dear Mr. Praveen, Thank you for staying with us and taking your valuable time to share your experience regarding your recent stay with us. We are delighted to know that you had a pleasant stay with us. It is our pleasure to know that you enjoyed your accommodations. We are pleased to learn that you were satisfied with your overall experience of your stay. However, we have discussed the concern with the management and required areas are worked upon. We aim to provide constant and efficient services to our guests. Sir, you can opt for a room which is not facing the main road, it will surely serve your cause. We value feedback like yours, as it helps us identify the areas we can improve the guest experience. Thank you, once again for writing to us and we look forward to welcome you real soon. Warm Regards, Mohit Jawa COO

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 1월에 1박 숙박함
답변 제공: Mohit Jawa, COO 님, 2019년 3월 18일
Dear Guest, Thank you very much for taking your time to rate us. Please share your experience with us so that we can improve in the guest experience. We are looking forward to serve you real soon. Warm regards, Mohit Jawa, COO

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
You are being warned
Congested room and unaccomodating staff
2018년 12월에 1박 숙박함
답변 제공: Mohit-Business Head 님, 2018년 12월 19일
Dear Guest,Apologise for the inconvenience caused.Would request you to share brief details for improvements to be undertaken internally at our end. Alternatively please share your stay details for us to investigate further. You may reach out to me on +918860072380 for any concerns over call.Regards

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Too expensive & too late to realize
Most people staying there book as they think its near to EMBASSY ZONE. But its better if you stay in other area as this hotel is expensive. 60-80$ per night which we pay here is a lot looking at noisy room. You can get good room around airport road which is cheaper and also easy to go embassy
2018년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Too expensive as per service & quality
I am giving 3.5 stars. Staffs:- i felt all the staffs are super friendly to all except the one who stay in night as reception desk. Facility :- first the night staff allow printing saying its complementary but later asked 50 rs per page which is even not clear. This i never saw or felt. Breakfast:- breakfast is good and buffet with basic items up to 10-am. Room:- Room is clean. Fortunately i asked room at back side as front side sound too noisy due to highways. Price- the price of 4000-5500 ic for single sty was too much looking at the room quality and hospitality quality . Almost miss bus- I booked rooms which cost more than 4500 ic with breakfast but the staffs were forcing me ti pay 250/300 ic for breakfast . Even showed the bookings but they argue and make my trip delay while check out . Suggestion:- Reduce the price, Make room sound proof as its on ringroad highway. Increase staff training.
2018년 8월에 1박 숙박함
답변 제공: Mohit Jawa, COO 님, 2019년 3월 18일
Dear Guest, Thank you for staying with us and taking your valuable time to share your experience regarding your recent stay with us. We are delighted to know that you had a pleasant stay with us. It is our pleasure to know that you enjoyed our accommodations. We are pleased to learn that you were satisfied with your overall experience of your stay. However, we have discussed the concern with the management and required areas are worked upon. We aim to provide constant and efficient services to our guests. We value feedback like yours, as it helps us identify the areas we can improve the guest experience. Thank you, once again for writing to us and we look forward to welcome you real soon. Warm Regards, Mohit Jawa COO

4/10 - 별로예요

manu 님, punjab,india

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Pathetic hotel in terms Of value for money
I have booked hotel through expedia.Room which was given to me was adjacent to kitchen.till midnight noises from kitchen was disturbing.again in 4 noises started coming from kitchen.Whole night you couls not sleep. Extra bed given for child was also pathatic and bed sheet was not clean.Pillows in the room was also very bad ,very hard and very thick.basically i should get 50% of money back as a compensation what i have suffered.
2018년 1월에 1박 숙박함
답변 제공: General Manager 님, 2018년 2월 8일
Dear Guest, Thank you for taking time to share your experience regarding your recent stay with us. It is evident from your feedback that we were unable to meet your expectations. I am sorry to hear you had a bad night sleep because of loud noises. I wish you would have addressed this with us as earlier during your stay we could have taken necessary action to avoid any such inconvenience. Your highlighted concerns are taken into consideration and are shared with concerned department heads to ensure necessary action are put in place. We value your feedback and we will look into each issue that you have noted, in attempt to improve our services. Thank you once again and we look forward to welcome you to experience a positive change. Warm Regards General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
Value for money and good location. Resturant service was slow but food was good , geyser water runs out fast but after wait comes back. Staff was helpful
2017년 12월에 1박 숙박함
답변 제공: General Manager 님, 2017년 12월 19일
Dear Guest, Thank you for staying with us and taking time to share your experience. We are pleased to know that you were satisfied with overall experience of your stay with us. It is our pleasure to know that the food offering at the restaurant were of your liking. Thanks for appreciating the services of our staff, I will surely share your feedback with them. Although, your mentioned comments will surely be shared with the management to avoid any inconvenience in future. We would like to thank you once again for your feedback and look forward to welcome you real soon. Warm Regards General Manager

6/10 - 괜찮아요

Sachin 님, Daman

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The rooms are not properly noise proof. Furniture is not so good, house keeping does not respond. Only good part was the registration
2017년 10월에 1박 숙박함
답변 제공: General Manager 님, 2017년 10월 30일
Dear Guest, Thank you for taking the time to share your review. I want to apologize for the inconvenience you had during your stay. Your comments are considered seriously and corrective measure has already put into place and we are sure you will notice the difference on your next visit. Feedback like yours enables us to continuously improve our services and ensure better services at all times. We look forward to welcoming you back to experience positive change. Warm Regards General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Mohit Jawa, coo 님, 2019년 3월 18일
Dear Guest, Thank you very much for taking your time to rate us. We are looking forward to serve you real soon. Warm regards, Mohit Jawa, COO

4/10 - 별로예요

Hiren 님, Surat

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Hotel close to important places
Front desk person was not so pleasent, directly droven me to my room without provide me information about my booking. Did not provide any information that breakfast is free. Did ask and find out. Did not provide information about wifi. Did ask and find out. Room was so dark that require lights for 24 hours. No natural lights. Should show other option as If I am interested to go for it. Washroom was so condensed and was mot hygine at all. Would not recommend to my buddy to go for this place.

4/10 - 별로예요

Fernando 님, Netherlands

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Well located hotel, but vnoisy and not confortable
I stayed for 6 nights while attending a conference. Even for a cheap hotel, the level of noise in rooms was too high. Very loud horns sound even in the night. Bed quality is not the best. Cleaning or replacing sheets is required. Breakfast definitively needs and improvement. The best of the hotel is the staff. They were helpful and given their restrictions, they did try to improve the overall experience.

8/10 - 좋아요

Mael 님, Switzerland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grat for business trip
Good location for business trip in South Delhi. Friendly and helpful staff. Good cuisine. Some room don't have a real window (quite small window facing a wall).

8/10 - 좋아요

Raj 님, Bharatpur, Rajasthan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel to stay.
I stayed for 2 days there comfortably. All Hotel staff members were quite helpful. Room Condition, services were nice. I had been in Delhi for Visa interview at Chankaypuri and Negru Place. It was almost in middle of both the centers. I think i selected good hotel to stay.

6/10 - 괜찮아요

Mesh 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good hotel close to all the embassies
Found the hotel to fit the bill in terms of cleanliness and location. Staff were always helpful. Food was reasonably priced and tasty. Big plus to have WiFi but it kept dropping out frequently. Recommend it to a business traveller.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
Good location
I liked this hotel for the location close to metro