복도
예약 가능 여부 확인

디 옴니 홈스테드 리조트 여행 후기

4 out of 5
디 옴니 홈스테드 리조트
7696 Sam Snead Highway, Hot Springs, VA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 804개 이용 후기 중 406개" "
평점 8 - 좋아요. 804개 이용 후기 중 241개" "
평점 6 - 괜찮아요. 804개 이용 후기 중 87개" "
평점 4 - 별로예요. 804개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 804개 이용 후기 중 22개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

myunghee

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
가족 동반 여행 이었습니다, 방배정이 너무 멀고 다른층이어서 불편했습니다
대부분의 staff 들은 친절 했습니다, 방에 에어컨 소음이 아주 심했습니다
2019년 7월에 2박 숙박함
답변 제공: The Homestead Team 님, 2019년 8월 1일
Thank you for feedback.

10/10 - 훌륭해요

Marilyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Waking up to a dog barking at 7:45 am in the next room. Ugh
2024년 4월에 3박 숙박함
답변 제공: Laura 님, 2024년 4월 8일
Thank you for your 5/5 review. We're sorry to hear you were woken up in the morning by a barking dog in the next room. We hope the rest of your stay was enjoyable and we hope to welcome you back soon!

10/10 - 훌륭해요

Katarzyna

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely amazing!
2024년 3월에 2박 숙박함
답변 제공: Laura 님, 2024년 4월 8일
Thank you for your review! We hope to welcome you back soon.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Laura 님, 2024년 3월 26일
Thank you for your 5/5 review!

8/10 - 좋아요

PA

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service at Woody’s restaurant was horrible. We were told the wait would be ten minutes( it turned out to be 45minutes.) We waited at the bar which the temperature of the room had to be 50 or less. They keep saying they were understaffed but if they were so so unstaffed, they should’ve NOT opened the restaurant. The food was delicious but not worth wasting an hour and an half before getting it.
2024년 3월에 3박 숙박함
답변 제공: Laura 님, 2024년 4월 8일
Thank you for your review. We're sorry you had to wait so long and appreciate your patience and understanding. We're glad to hear you enjoyed the food and hope to see you at Woody's again soon.

4/10 - 별로예요

ANDREW

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Laura 님, 2024년 3월 13일
Thank you for your review. We're sorry to see that your stay fell short of expectations. We welcome the opportunity to receive guest feedback as a way of improving upon the guest experience. Should you feel comfortable sharing, please feel free to reach out to us at The Omni Homestead Resort.

10/10 - 훌륭해요

Jaye

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is wonderful and customer service top notch. Spa service was excellent. Loved the mineral pools
2024년 2월에 2박 숙박함
답변 제공: Laura 님, 2024년 2월 29일
Thank you for your 5-star review! We're elated to hear you enjoyed the spa and the mineral pools, and we hope to welcome you back soon!

10/10 - 훌륭해요

Angelique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Laura 님, 2024년 2월 28일
Thank you for your 5-star review! We're ecstatic to see that you enjoyed your stay with us, and we hope to welcome you back soon!

10/10 - 훌륭해요

Valeriy

가족 여행
A nice resort with a lot of amenities.
2024년 2월에 7박 숙박함
답변 제공: Laura 님, 2024년 2월 26일
Thank you for your review! We appreciate your recognition of The Homestead and her amenities and hope to welcome you back soon!

10/10 - 훌륭해요

Alejandro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great family weekend getaway at the Omni Homestead! The property is stunning and well kept. Staff is super friendly and helpful. Food was good in all restaurants we tried. Lots of activities for the whole family. Overall a great place to relax and enjoy nature. We will return for sure!
2024년 2월에 2박 숙박함
답변 제공: Laura 님, 2024년 2월 20일
Thank you for your 5-star review! We're so happy to hear you enjoyed your stay with us and appreciate your positive recognition of The Homestead property and staff. We look forward to welcoming you all back again soon!

6/10 - 괜찮아요

Lisa

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Liked all the dufferent social areas. the social hour was nice -live music! staff was very good.
2024년 2월에 3박 숙박함
답변 제공: Laura 님, 2024년 2월 19일
Thank you for your review! We're glad to hear you enjoyed the social hour and appreciate your recognition of our staff here at The Omni Homestead Resort. We hope to welcome you back soon!

8/10 - 좋아요

Steven

가족 여행
좋아요: 직원 및 서비스
Very historical property. Everything to do is on property. The town is very small and not worth talking about. The restaurants on property are good but quite expensive. Our room smelled musty but not too bad. The SPA is okay and expensive for what you get. I'm glad we went but for me it's a "one and done".
2024년 2월에 3박 숙박함
답변 제공: S 님, 2024년 2월 16일
Thanks for staying with us! We appreciate your feedback!

6/10 - 괜찮아요

Christopher

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We went Tues-Friday and it was VERY empty... gave us "The Shinning" vibes. By Friday it was getting busier for the weekend, which was nice. The spa was expensive and half of it was not working. The hot springs pool had a lot of algae and we didn't go in. The pool and hot tub were nice. The massage was okay. The day use spa is supposed to include a warm room (nice) warming chairs (ok), cold room (was broken), steam room (broken; only was 80 degrees). It was dated and kind of gross. It's an historic building, so probably should give it the benefit of the doubt, but it seemed too large to manage and constant repairs/broken areas. Pet peeve, but not a major issue is that valet parking is required ($35/day) and the car is 5 minutes away, so every time we left felt like a hassle even thought we are in the middle of nowhere. Staff was very friendly and helpful, which was lovely.
2024년 2월에 3박 숙박함
답변 제공: S 님, 2024년 2월 16일
We are sorry to see that you were not satisfied with the value of your stay. Thank you for staying with us and we appreciate your feedback.

6/10 - 괜찮아요

Liqiong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I enjoyed the activities and dinning experience in the resort. The Warm Spring pool experience was amazing. The food was great. All the staff are super nice. The only complain I have is my room. The heat unit was very loud, and it keeps going on and off, making it very difficult to fall asleep, and would wake up multiple times by the noise even after falling asleep. Our room was right next to the elevator which making it worse. There were a lot of ladybugs on the windows, I am talking about over 50 of them total in 3 windows total. For $500 a night, I am expecting better than this. Besides the room, everything else was amazing. But not getting a good sleep took all the bonus points off for me.
답변 제공: S 님, 2024년 2월 15일
We are sorry to see that you were not satisfied with the value of your stay. Thank you for staying with us and we appreciate your feedback.

10/10 - 훌륭해요

Hema

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: S 님, 2024년 1월 17일
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 - 훌륭해요

Jack

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simply wonderful resort with a great staff. We are impressed!
2024년 1월에 1박 숙박함
답변 제공: S 님, 2024년 1월 16일
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

6/10 - 괜찮아요

Stacey

2024년 1월에 3박 숙박함
답변 제공: S 님, 2024년 2월 15일
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

8/10 - 좋아요

Graciela

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: S 님, 2024년 1월 3일
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 - 훌륭해요

lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: S 님, 2024년 2월 15일
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 - 훌륭해요

Robert

2023년 12월에 2박 숙박함
답변 제공: S 님, 2024년 1월 2일
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

8/10 - 좋아요

Keith 님, Adamstown

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place. Only issue were the small double beds. Way too small for two adults - need to change out for Queen size
2023년 12월에 3박 숙박함
답변 제공: S 님, 2024년 1월 2일
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 - 훌륭해요

Della

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Omni Homestead Resort is breathtakingly beautiful! The new renovations have saved the history and character of this grand hotel while updating it with more modern conveniences. The beautifully decorated grounds and common areas, and especially the grand hall with it’s two story Christmas tree, burning logs in the fireplaces, and gifted pianists playing Christmas tunes on the grand piano made our two night stay here our favorite part of this Christmas.
2023년 12월에 2박 숙박함
답변 제공: S 님, 2023년 12월 26일
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 - 훌륭해요

tiffanny

2023년 12월에 1박 숙박함
답변 제공: S 님, 2023년 12월 26일
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 - 훌륭해요

Walter 님, Charlottesville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Homestead does not disappoint.
2023년 12월에 1박 숙박함
답변 제공: S 님, 2023년 12월 26일
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Nice but beware
The decor is brighter than before and pleasant. However the windows no longer can be opened... they were painted shut and therefore there was no fresh air and the room was stuffy. FYI...There was an undisclosed charge of $35 for 'parking' on top of the 'resort charge' of $49. And add about 20% for taxes to the room and those charges. Theatre popcorn $11! Its a nice place but beware of the real cost.
2023년 12월에 1박 숙박함
답변 제공: S 님, 2023년 12월 11일
We are sorry to see that you were not satisfied with the value of your stay. Thank you for staying with us and we appreciate your feedback.

10/10 - 훌륭해요

Mallory

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding Remote Resort Worth the Visit
The Omni Homestead Resort is an outstanding remote location that has great service and comfort. It is tucked away in Hot Springs, VA and is majestic during the Winter Holiday Season. Food is expensive but lodging is very reasonable.
2023년 12월에 3박 숙박함
답변 제공: S 님, 2023년 12월 7일
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 - 훌륭해요

Abby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: S 님, 2023년 12월 8일
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

2/10 - 너무 별로예요

Carmel

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
When we arrived we were greeted graciously by the valet. (Best thing about the trip!) I registered for 2 queen beds w/a view. We got 2 doubles w/a view of a dumpster. Dead bugs on the window sill and windows so dirty we could barely see out of them. I had to request tissues bc we there were none in the room. Then I called again because we were out of toilet paper. I proceeded to take a shower and discovered that there was no shampoo in the bathroom either! The next day we discovered that refrigerator was not working because we had put some leftovers in it and it was warm so we had to throw them out. My daughters went to get a manicure and the heat was out in the spa. So one of my daughter’s nails wouldn’t dry and the other one’s nails started peeling the next day (gel nail polish usually lasts 2 weeks) not worth the $244 I paid!!! So they offered to pay for our trip to the hot spring pools,(a $90 credit) but I got charged for it anyway! After telling management all of the problems, they still did NOTHING!!!!! I DON’T recommend this place unless you enjoy spending A LOT of money and letting a company like Omni taking advantage of you and steal your money!
2023년 11월에 2박 숙박함
답변 제공: S 님, 2023년 12월 8일
We are sorry to see that you were not satisfied with the value of your stay. Thank you for staying with us and we appreciate your feedback.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved the history of this hotel, especially the history tour of the hotel. Finally finished with their renovations so everything is quite lovely. Very friendly staff, beautiful common areas, amazing front porch with comfortable sitting and expansive well kept grounds. Great escape in the Virginia mountains.
2023년 10월에 2박 숙박함
답변 제공: S 님, 2023년 11월 3일
Thanks for your feedback! We appreciate you staying with us and hope to see you again soon!

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic property
2023년 10월에 2박 숙박함
답변 제공: S 님, 2023년 11월 2일
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

10/10 - 훌륭해요

Tabea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beautiful resort with an amazing staff!
2023년 10월에 1박 숙박함
답변 제공: S 님, 2023년 11월 1일
Thanks for staying with us! We appreciate your feedback and look forward to seeing you again soon!

10/10 - 훌륭해요

Christina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the Spa Garden, pools and indoor pool. The staff was very friendly, helpful and accommodating.
2023년 10월에 2박 숙박함
답변 제공: S 님, 2023년 10월 31일
Thanks for staying with us! We appreciate your feedback and hope to see you again soon!

6/10 - 괜찮아요

Stephanie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Property was beautiful! Service and food below average.
2023년 10월에 1박 숙박함
답변 제공: S 님, 2023년 10월 30일
Thanks for staying with us! We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My family stay was relaxing and comforting. We enjoyed all of the activities that you had to offer.
2023년 10월에 1박 숙박함
답변 제공: S 님, 2023년 10월 23일
Thanks for staying with us! We appreciate your feedback!

8/10 - 좋아요

Joanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property has been beautifully updated without modifying the historical attributes. The porch is a wonderful place for enjoying the beautiful view of the mountains, reading or having a lovely moment of relaxation. The fire-heaters on the tables are extremely cozy and a nice touch.
2023년 10월에 2박 숙박함
답변 제공: S 님, 2023년 10월 17일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Troy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service staff is absolutely hospitable and professional.
2023년 10월에 3박 숙박함
답변 제공: S 님, 2023년 10월 16일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Claire

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely property but for the price should have had mini bar with snacks in the room and the AC should have worked in the shops in the hotel. Lots of activities to participate in and never leave the property.
2023년 10월에 1박 숙박함
답변 제공: S 님, 2023년 10월 16일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Ashton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
AC vibration noise from another room awful. Elevator somewhat undependable and dirty. Bed was wonderful. Need a towel bar in sink area & flush handle came loose in commode-hand tightened now.
2023년 10월에 1박 숙박함
답변 제공: S 님, 2023년 10월 9일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Vicky

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: S 님, 2023년 9월 13일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Clinton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great trip.
2023년 9월에 2박 숙박함
답변 제공: S 님, 2023년 9월 11일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Miles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
x
2023년 8월에 3박 숙박함
답변 제공: S 님, 2023년 8월 31일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the Homestead!!! This was my eighth time, but the first time I’ve stayed there during remodeling in the Main Hall. It was closed to traffic while we were there, Tuesday-Thursday. They opened it the morning we left. Some of my rating reflects that. However, I understand that there’s always remodeling and renovations that need to take place there so I take all of that into consideration, but It did affect the quality of our stay. It was disappointing to spend the money and not get the full effect… especially for my sister, who had never been there before. The food and serving staff in the Jefferson Restaurant were wonderful, absolutely wonderful!
2023년 8월에 2박 숙박함
답변 제공: S 님, 2023년 8월 28일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Benjamin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
On the expensive side. Valet parking is not desirable, but no place close to park, and a forced $35 a day to park.
2023년 8월에 3박 숙박함
답변 제공: S 님, 2023년 8월 25일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Kaitlin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a beautiful hotel! The grounds and the pool are so well maintained. The rooms are clean and comfortable. The lobby and porch have plenty of places to sit and hang out. Drinks and food are very expensive though. A kids pina colada was $14 by the pool and it was a very small glass! We would definitely come back!
2023년 8월에 1박 숙박함
답변 제공: S 님, 2023년 8월 21일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Sung

2023년 8월에 3박 숙박함
답변 제공: S 님, 2023년 9월 5일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Catherine E.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an amazing property -- absolutely stunning with a fascinating history. The grounds are gorgeous and the staff is top-notch. The rooms are spacious and well-appointed and there are lots of activities to keep you engaged, while also offering plenty of ways to simply relax in elegant surroundings. We can't wait to return!
2023년 8월에 2박 숙박함
답변 제공: S 님, 2023년 8월 14일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: S 님, 2023년 8월 14일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Hector

2023년 8월에 3박 숙박함
답변 제공: S 님, 2023년 8월 28일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Courtney

2023년 7월에 2박 숙박함
답변 제공: S 님, 2023년 8월 15일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Adam

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: S 님, 2023년 7월 21일
Thanks for staying with us. We appreciate your feedback!