레스토랑

머큐어 밀턴 케인스 여행 후기

4 out of 5
머큐어 밀턴 케인스
Monks Way Two Mile Ash, Milton Keynes, England

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1008개 이용 후기 중 514개" "
평점 8 - 좋아요. 1008개 이용 후기 중 346개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 82개" "
평점 4 - 별로예요. 1008개 이용 후기 중 35개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 31개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Graham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent hotel in a very convenient location. Room decor needs a bit of a spruce up but it was very clean and comfortable, Great value for money and plenty of choice for breakfast. We would certainly stay again if in the area.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Penny

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel for work travel with easy access and parking. Comfortable rooms.
2024년 3월에 1박 숙박함
답변 제공: Ross P, General Manager 님, 2024년 3월 12일
Dear Penny, thank you for posting about the Mercure Milton Keynes. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.Kind regards

10/10 - 훌륭해요

Joao

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Ross P, General Manager 님, 2024년 3월 4일
Dear Joao, thank you for posting about your visit to the Mercure, Milton Keynes.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

10/10 - 훌륭해요

Adele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel.
2024년 2월에 1박 숙박함
답변 제공: MMK 님, 2024년 2월 26일
Dear AdeleThank you for your lovely review. We very much look forward to hopefully welcoming you again very soon and wish you well in the meantime.

10/10 - 훌륭해요

Amelia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 1박 숙박함
답변 제공: MMK 님, 2024년 2월 26일
Dear AmeliaThank you for your review. We're delighted to hear you enjoyed your stay and very much hope to welcoming you again very soon.

6/10 - 괜찮아요

Maia

출장 여행
좋아요: 직원 및 서비스
Mould in bathroom in the shower also mould around the windows. Rest was fairly clean. Staff were helpful. Gym incredibly basic, not enough equipment, only weight up to 16kg
2024년 2월에 2박 숙박함
답변 제공: MMK 님, 2024년 2월 12일
Dear Maia,Thank you for your review. We're sorry to hear of your experience with us.Please rest assured this is not the standard of cleanliness we usually provide. Our rooms all undergo regular though deep cleaning and so we are investigating the issues raised as a matter of priority. We very much hope you give us the opportunity to welcome you again and showcase our true offering. Our gym has state of the art technogym equipment and we hope our tranquil views overlooking the golf course make for a nice setting for your workout. Wishing you well in the meantime.

6/10 - 괜찮아요

Sam

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Chloe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ross P, General Manager 님, 2024년 3월 4일
Dear Chloe, we really appreciate you posting a review about your visit to hotel.It is always great to hear feedback and kind words, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of recognising the guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.

4/10 - 별로예요

Jacob

별로예요: 청결 상태, 편의 시설/서비스
Rooms were tired. No hairdrier or fridge in the room. Breakfast was worse than premier inn. No amenities in bathroom and terrible tea and coffee making in the room. I would stay at travel lodge next time.
2024년 1월에 1박 숙박함
답변 제공: MMK 님, 2024년 2월 12일
Dear JacobThank you for your review. We apologise for your experience as this is not the quality of service we usually deliver.Please rest assured we have looked into the issues raised to ensure they do not occur again.It is our hope you give us the opportunity to welcome you again and showcase our true offering.Wishing you well in the meantime.

6/10 - 괜찮아요

Malcolm 님, Peterborough

연인과의 여행
Nice room Let down by breakfast in morning Food at best Luke warm Poor service in restaurant
2024년 1월에 1박 숙박함
답변 제공: MMK 님, 2024년 2월 12일
Dear MalcolmThank you for your review. We're happy to hear you liked the room but are sorry to hear of your experience with our F&B.This is not the quality of service and offering we usually deliver. Please rest assured we have made the necessary changes to prevent such occurrences taking place again.We very much hope you give us the opportunity to welcome you again and showcase our true offering.Wishing you well in the meantime.

2/10 - 너무 별로예요

daisy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Ross P, General Manager 님, 2024년 3월 4일
Dear Daisy, thank you for taking the time to let us know about your experience while staying with us here at the Mercure Milton Keynes. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations on this occasion. We would very much have welcomed the opportunity to discuss and resolve your concerns at the time of your visit and prior to your departure from the hotel. Following you feedback I have since shared your comments with the team to action any changes as required. Thank you again for taking the time to share your feedback as this allows us the opportunity to review the services and facilities that we offer our guests and as required action any required changes for the benefit of all our guests. I do trust that we will have the opportunity to welcome you back again to the hotel soon. This being the case if I could ask that you contact us in advance of your next visit, and we will oversee all arrangements.We look forward to welcoming you back very soon.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 객실의 편안함
Hôtel ne mérite pas 4 étoiles, un peu vieux le design des chambres et salle de bain trop petite
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

ReAnn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was absolutely wonderful. My stay there was perfect 🎄❤❄
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Suzanne

2023년 12월에 1박 숙박함
답변 제공: Ross P, General Manager 님, 2024년 3월 4일
Dear Suzanne, on behalf of the entire hotel team, I want to thank you for sharing about your recent visit to the Mercure Milton Keynes.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback and hope to welcome you back again very soon.KInd regards

10/10 - 훌륭해요

Joao

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Jacqui

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

tracey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just like to say thank you to the staff for being so friendly and proving extra milk and sugar when required! Really impressed with the reasonable price and the hotel.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Enyaj

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
답변 제공: MMK 님, 2024년 2월 12일
Dear Enyaj,Thank you for your review. We're delighted to hear you enjoyed the hotel and your stay. We very much look forward to welcoming you again and wish you well in the meantime.

10/10 - 훌륭해요

Enyaj

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything
답변 제공: MMK 님, 2024년 2월 12일
Dear Enyaj,Thank you for your review. We're delighted to hear you enjoyed the hotel and your stay. We very much look forward to welcoming you again and wish you well in the meantime.

10/10 - 훌륭해요

martin

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time weve stayed but very impressed. Polite and friendly staff, very efficient and accommodating. Relaxed bar area though a little chilly.aand acco
답변 제공: MMK 님, 2024년 2월 26일
Dear AngelaThank you for your review. We're delighted to hear you enjoyed the hotel and your stay. We are also grateful for your kind words about the team, we will be sure to pass these along. We very much look forward to hopefully welcoming you again very soon and wish you well in the meantime.

10/10 - 훌륭해요

p

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay, with excellent service and beautiful room. Bed super comfortable and spacious room with ample amenities, highly recommended and will return in the future.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Christie

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

jeremy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Attended for Christmas function, hotel ideal base for event
2023년 11월에 1박 숙박함

8/10 - 좋아요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice hotel. Loved the big double bed and I slept quite well. Unfortunately not all the channels were working on the tv. I was limited to very few in fact. The show was nice but noisy but lovely and hot could have done with another big towel. Although the room was clean there were issues someone’s travel shampoo/body wash was still in the shower from the last visitor and when you shut the bathroom door not sure if it is sick or poo stains on it. Other than that it was alright. Didn’t have a meal but breakfast was meh. I had to remove the first plate as it was dirty egg stains and I suspect I was spoiled at the last hotel I stayed at as the breakfast there was far better.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Dave

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and quiet hotel.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Adam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed in room 111 on 25 11 2023. The AC unit made a dripping sound (reported it the following day to reception. Apart from that everything else was excellent
2023년 11월에 1박 숙박함

8/10 - 좋아요

sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great for an overnight stay. But when we got back from a night out, no coffee available at the bar.
2023년 11월에 1박 숙박함

8/10 - 좋아요

J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay, but don't advertise charging facilities
Came for a big family meal and the food and service were great. All of the communal facilities were nice and really flexible for a big group. The main drawback for us was that despite advertising electric vehicle charging on-site, it doesn't say anywhere that this is operated by BP Pulse, and you'll need a card (which you have to pay an £8 monthly fee to get), which meant we couldn't use it. Having planned to charge on arrival, we could have been really stuck and there was nothing that the reception staff could do to help. The room was comfortable but a bit run-down, and ours looking out at the car park meant we weren't able to open the blinds at all without being fully visible to everyone outside. We were also located at the very beginning of the hallway, and the soundproofing isn't great so we heard every time someone opened a door outside.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

donna

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall it’s was a beautiful hotel and the rooms are lovely.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Deelan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great hotel annd close to malls annd shopping centres. We Ubered around and trips were around £10. Lovely experience except at night the A/C was doing some weird noise although turned off. Staff were lovely but some guests had the habit of staring at you during dinner (they were old and from north and I think they were shocked we were coloured and staying there) overall 4/5 stars
2023년 11월에 2박 숙박함

8/10 - 좋아요

Ged

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Catherine

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Stephen

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Adam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely rooms staffs good restaurant a little small
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Vishal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jolyka

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

mark

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Mike

2023년 11월에 2박 숙박함

8/10 - 좋아요

Penny

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
My stay was for work and I use the hotel often. The room was comfortable, location is good with easy parking and restaurant offers a good menu. Staff are friendly, overall a good hotel.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

MICHAEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Mike

2023년 11월에 1박 숙박함

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Sean

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Emmanuel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A staff came threatening me and my friends about drinks at the bar.
2023년 11월에 1박 숙박함
답변 제공: Paula del Pozo 님, 2023년 11월 13일
Good morning EmmanuelThank you very much for your feedback. The staff informed you that you were not able to drink your own bottles of alcohol in our premises. Thank you for staying with us

10/10 - 훌륭해요

Toby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
s
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was an amazing stay room spacious,staff was brilliant beautiful lounge area the only down side was only 2 white sugars and 2 tea bags was not enough for 2 people other than that no complaints loved our stay
2023년 11월에 1박 숙박함