Dear Joshua,Thank you for choosing to stay with us and for taking the time to post such a kind review on Expedia. We are thrilled to hear that you found the property to your satisfaction in terms of cleanliness and were pleased with the quick responses to your enquiries. Your feedback is incredibly important to us as we strive to offer a welcoming and efficient experience to all our guests.We noted your comment regarding the absence of onsite property managers and the charge for housekeeping services during your stay. I would like to take this opportunity to share that our dedicated team, including a helpful and friendly team member, is indeed present at the location almost every day. Our aim is to assist our guests promptly and effectively with any needs or concerns they might have, ensuring a comfortable and enjoyable stay. We are sincerely sorry if this was not made clear during your visit, and we appreciate you bringing this to our attention.Regarding the housekeeping fee, this policy allows us to offer customizable options to our guests, catering to a wide range of preferences and needs. This approach is intended to maximize value for our guests by providing the flexibility to choose additional services as they see fit. We understand this may not meet everyone's expectations, and we are continually reviewing our policies to better serve our guests.Your insights are invaluable as we endeavor to improve and evolve our guest experience. We hope to have the opportunity to welcome you back in the future, where we can demonstrate our commitment to excellence and perhaps exceed your expectations. Should you need any assistance or have any special requests for your next stay, please do not hesitate to reach out to us.Warmest regards,Canada Suites Hospitality Team

Dear Darcy,Thank you for sharing your feedback with us regarding your recent stay. We appreciate you taking the time to provide your thoughts.We understand that you rated your experience as 3 out of 5, and we value your perspective. Your insights are important to us as we continuously strive to improve and enhance our services.If there are any specific areas where you believe we could make improvements, please feel free to share them with us. Your feedback helps us better understand the needs and preferences of our guests.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards, Canada Suites Hospitality Team

Dear J,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our property accurately described and that the check-in to checkout process was smooth for you. It's wonderful to know that you enjoyed the spaciousness of the suite and found it to be a preferable option compared to a traditional hotel.We are delighted to have contributed to your positive stay in Toronto, and we look forward to welcoming you back on your next visit. Our central location aims to provide convenient access to all amenities, ensuring our guests have a memorable and enjoyable experience.Thank you again for choosing to stay with us and for sharing your feedback. We truly appreciate your kind words.Warm regards,Canada Suites Hospitality Team

Dear Sara,Thank you so much for taking the time to leave us a 5-star review on Expedia! We are truly grateful for your kind words and delighted to hear that you had a positive experience during your stay with us.It's wonderful to know that our efforts to provide excellent service and a comfortable environment did not go unnoticed. Your feedback serves as a great motivation for our team, and we appreciate you choosing our property for your accommodation needs.If there is anything specific that stood out to you or if you have any suggestions for improvement, please feel free to share. We always value guest input and strive to enhance our services.Once again, thank you for your glowing review. We look forward to the opportunity of hosting you again in the future.Warm regards, Canada Suites On Bay Hospitality Team

Dear Steve,Thank you so much for your incredibly kind and positive review! We are absolutely thrilled to hear about your 5-star experience during your stay with us.It warms our hearts to know that you had an exceptional time, and we truly appreciate you taking the time to share your feedback. Our team works hard to create memorable experiences for our guests, and we're delighted that we could contribute to your satisfaction.Your support means the world to us, and we can't wait to have the pleasure of hosting you again. If there's anything specific that made your stay outstanding or if you have any preferences for your future visits, please don't hesitate to let us know.Once again, thank you for choosing our property, and we eagerly anticipate the opportunity to welcome you back for another fantastic stay.Warm regards,Canada Suites On Bay Hospitality Team

Dear Ji Min,Thank you for taking the time to share your feedback about your recent stay with us. We sincerely appreciate your input and value your perspective as it helps us identify areas for improvement.We regret to hear that your experience did not meet your expectations, and we would like to extend our apologies for any inconvenience you may have encountered. Your satisfaction is our top priority, and we take your comments seriously.If you have specific details or suggestions on how we can enhance our services, we would be grateful for any additional information. Our team is committed to providing an exceptional experience for all our guests, and your insights can guide us in achieving that goal.We hope to have the opportunity to welcome you back in the future and demonstrate the improvements we have made based on your valuable feedback. Thank you for choosing to stay with us, and we appreciate your understanding.Warm regards, Canada Suites On Bay Hospitality Team

Dear Christine,Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you had a positive experience overall and appreciate your 4-star review.Your insights are invaluable to us, and we would love to know if there are specific areas where we could have exceeded your expectations and earned that extra star. Your feedback helps us continually enhance our services to ensure a more enjoyable experience for our guests.We are grateful for your patronage and hope to have the pleasure of welcoming you back in the future. If there's anything more you'd like to share or if you have any specific suggestions, please feel free to reach out. Your satisfaction is our priority, and we look forward to the opportunity to exceed your expectations on your next visit.Thank you once again for choosing to stay with us.Warm regards,Canada Suites On Bay Hospitality Team

Dear Michael,Thank you for taking the time to provide your feedback regarding your recent stay at our establishment. We are truly sorry to hear that your experience did not meet your expectations.It is worth noting that your relative, who shared the same suite with you, had a notably different perspective on their stay. Not only did they describe their experience as "wonderful," but they also expressed their intention to write a review of their own to confirm what a great stay they had and to counter the sentiments in your review.We understand that everyone's expectations and experiences can differ, and we take all guest feedback seriously. We would like to address your specific concerns and, if possible, find a resolution that can meet your expectations. Please feel free to contact our customer service team directly to discuss your experience further.Your feedback is valuable to us, and we remain committed to providing exceptional hospitality to all our guests. We hope to have the opportunity to improve your perception of our establishment in the future.Sincerely,Canada Suites on Bay Hospitalty Team

Dear Santosh,Thank you for sharing your feedback regarding your recent stay at Canada Suites on Bay. We genuinely appreciate your review and the time you've taken to provide us with your thoughts.Your feedback is invaluable to us, and it assists us in making improvements where necessary. While we're pleased to have had you as our guest, we're also concerned that there may have been aspects of your stay that did not fully meet your expectations.We would be grateful for any specific comments or insights you might have that could help us understand how we can enhance your experience in the future. Your comfort and satisfaction are of paramount importance to us, and we are committed to addressing any concerns you may have.Should you choose to stay with us again, we aim to provide you with a more satisfying and enjoyable experience. Your feedback guides us in our mission to continuously improve our service, and we thank you for being part of that process.If you have any questions or additional feedback, please don't hesitate to reach out. We look forward to the possibility of serving you better during your next visit to Canada Suites on Bay.Warm regards, Canada Suites on Bay Hospitality Team

Dear Wei,Thank you for taking the time to leave your review following your recent stay at Canada Suites on Bay. We truly appreciate your feedback, as it helps us continuously improve our services.We're pleased to hear that you chose to stay with us and that you found aspects of your visit enjoyable. Your insights are valuable to us, and we are committed to addressing any areas where we fell short of your expectations, as your comfort and satisfaction are our utmost priorities.If there were specific aspects of your stay that you would like to share or discuss further, please feel free to reach out to us. Your feedback is instrumental in our efforts to enhance the guest experience.We hope to have the opportunity to welcome you back in the future and provide you with a more exemplary stay.Thank you once again for choosing Canada Suites on Bay, and we look forward to the possibility of serving you better in the future.Warm regards,Canada Suites on Bay Hospitality

Dear Valued Guest,Thank you ever so much for taking the time to share your exceptional 10 out of 10 review of your recent stay at Canada Suites. We are absolutely delighted to hear about your wonderful experience with us.It brings us immense joy to know that our central location and fully equipped apartments contributed to a comfortable and convenient stay for you. We take great pride in our proximity to the Toronto General hospital, Toronto Hospital for Sick Children (Sick Kids), and various amenities, and we are thrilled that it made your visit to downtown Toronto even more enjoyable.Your mention of our prompt and attentive communication channel warms our hearts. Ensuring that our guests have all their needs met is a top priority for us, and we are delighted that you found our team responsive and helpful.We appreciate your understanding regarding the lack of luggage assistance, and we are grateful that you highlighted the positive aspects of your stay. Your feedback is invaluable to us and will undoubtedly inspire us to continue delivering exceptional service.It was our absolute pleasure to host you for your stay, and we hope to have the privilege of welcoming you back to Canada Suites in the future. If there's anything specific you'd like to share or if you have any future inquiries or requests, please don't hesitate to reach out to us.Once again, thank you for choosing Canada Suites for your stay in Toronto. We wish you safe travels and hope to see you again soon.Warm regards,Canada Suites Hospitality Team

Dear Gregory,Thank you for taking the time to share your 5-star experience with us on Expedia. We are thrilled to receive your positive feedback.Your kind words about our hotel and staff are deeply appreciated. It is our constant endeavor to provide exceptional service and create a memorable stay for all our guests.We are delighted that you enjoyed our facilities and amenities during your visit. Your satisfaction is our ultimate reward, and your feedback encourages us to continue striving for excellence.We sincerely thank you for choosing to stay with us and for your generous recommendation. We look forward to welcoming you back for another fantastic stay in the future.Best regards,Canada Suites On Bay Hospitality Team

Dear Freshta,Thank you for sharing your delightful review on Expedia. We are thrilled to read about your wonderful experience with us.It brings us immense joy to know that you thoroughly enjoyed your stay at our convenient location short walk away from the Toronto General hospital and that our hospitality left a positive impression. Our team takes great pride in providing exceptional service to all our guests, and your kind words serve as a great motivation.We are glad you found our facilities and accommodations to your liking. Creating a comfortable and welcoming environment is always our priority, and your feedback confirms we are on the right track.Once again, thank you for choosing Canada Suites and for your generous recommendation. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warm regards,Canada Suites on Bay Hospitality Team

Dear Mathieu,Thank you for taking the time to share your experience with us through your wonderful 5-star review on Expedia. We are delighted to hear that you had a pleasant stay with us.Our team takes great pride in providing exceptional hospitality and ensuring our guests have a memorable stay.We are thrilled that you found our accommodations comfortable and our staff friendly and helpful. It is our goal to create a welcoming environment where guests feel at home, and your feedback reinforces that we are on the right track.We sincerely thank you for choosing to stay with us and for recommending us. It would be our pleasure to welcome you back for another exceptional experience in the future.Warm regards,Canada Suites On Bay Hospitality Team

Dear Shanto Ephraim,Thank you so much for taking the time to share your feedback regarding your recent stay at our establishment. We greatly appreciate your kind words about our building and reception.We understand that self-check-in can sometimes pose challenges, and we apologize for any inconvenience you may have experienced. Your suggestion about having a caretaker available at the reception is valuable to us, and we will certainly take it into consideration for future improvements.Guest satisfaction is our top priority, and we always strive to provide a seamless experience for all our guests. Your feedback helps us identify areas where we can enhance our services to better meet the needs of our valued guests like you.We truly value your patronage and hope to have the opportunity to welcome you back in the future. Should you have any further suggestions or requests, please do not hesitate to reach out to us directly. We are here to assist and ensure that your next stay with us is even more enjoyable.Warm regards,Canada Suites On Bay Hospitality Team

Dear David,Thank you for taking the time to share your wonderful experience with us on Travelocity. We truly appreciate your kind words and the 5-star rating you have given us.We are delighted to hear that the location of our property met your expectations and contributed to a memorable extended stay. Our team takes great pride in ensuring a clean and comfortable environment for our guests, and we are thrilled that you found the suite to be spacious and well-maintained.Your positive feedback motivates us to continue delivering exceptional service and maintaining high standards. It was a pleasure hosting you, and we hope to welcome you back for another enjoyable stay in the future.Thank you once again for choosing our property, and we look forward to serving you again soon.Warm regards, Canada Suites on Bay Hospitality Team

Dear Julie,Thank you for sharing your feedback with us on Expedia. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your recent stay.We value your input and take guest feedback seriously as it helps us identify areas for improvement. We are disappointed to hear that we did not meet your expectations, and we would like to assure you that your concerns have been forwarded to the appropriate departments for further review and action.We genuinely appreciate your feedback as it allows us to address any issues and make necessary changes to enhance our guests' experiences. We hope that you will consider giving us another opportunity to provide you with the exceptional stay you deserve.If you have any further details or would like to discuss your concerns further, please feel free to reach out to us directly. We are committed to ensuring our guests' satisfaction and would welcome the chance to make it right.Thank you again for your feedback, and we hope to have the opportunity to regain your trust and exceed your expectations in the future.Kind regards,Canada Suites On Bay Hospitality Team

Dear Margaret,It was our pleasure accommodating you in our high floor City View Executive Suite very short walk away from the Princess Margaret hospital and the University of Toronto and it will be our delight to accommodate you in Toronto again soon! Warmly, Canada Suites Hospitality Team

Dear Yanett,We are so happy to hear that you had a pleasant and enjoyable stay at our beautiful city view suite and we are delighted to hear that you rated us at 5 out of 5 for cleanliness, hospitality, and value. Sincerely,Canada Suites Hospitality Team

Dear Guest,Thank you so much for taking the time to leave us such an amazing 10 out of 10 review! We are thrilled to hear that your staff member had a wonderful stay with us and that we were able to provide her with everything she needed to make her stay comfortable and enjoyable.We take great pride in accommodating all of our guests' needs and we are especially delighted to hear that we were able to accommodate your staff member's request for a chemical-free and scent-free environment. We understand how important it is to make our guests feel welcome and comfortable during their stay.We are also pleased to know that the little chocolate present was appreciated and added an extra special touch to your staff member's arrival. It's these small gestures that make all the difference and we are glad to have been able to provide them.Thank you once again for choosing our hotel for your staff member's stay and for leaving us such a glowing review. We truly appreciate your kind words and hope to have the pleasure of welcoming you or your colleagues back in the near future.Warmest regards,Canada Suites Hospitality Team

Dear Darren,It was our pleasure to accommodate you and your family in our Family Size suite short walking distance away from Toronto Hospital for Sick Children and we are delighted to hear that you felt that our team members were very helpful and easy to communicate with. It will be our pleasure to accommodate you again soon. Sincerely,Canada Suites Hospitality Team

Dear Michael, Thank you for staying in our family size suite a very short walk away from the Toronto General hospital. We are very surprised to hear that you did not know how to open the pull out sofa bed in the one bedroom suite that you initially reserved. Kindly note that our friendly and helpful team member is on duty at the building every day and it would have been her pleasure to show you how to open the sofa bed. Our records also indicate that you spoke with our team members via text and by phone on 3 occasions before you requested to be upgraded to a 2 bedroom family size suite. Our records indicate that you submitted several requests to our team: for more dishwasher detergent, extra laundry detergent pack, and 3 extra shampoo pacs. There are no records indicating that you needed assistance on opening the sofa bed. Kindly note that as a courtesy to you we did not charge you for delivering the requested items (even though we only supply starter items in the suite). Our records indicate that you saw our team member 3 times when she delivered the requested items and you never mentioned anything about the sofa bed. It was our pleasure accommodating you and your family and we look forward to seeing you in Toronto again soon. Warmly, Canada Suites Hospitality Team

Dear David, We sincerely apologize for the cancellation. We value your repeat business (our system shows that you stayed with us before) but as you know, there was a very serious medical emergency that could not be predicted or avoided. We again apologize that this have impacted you. Rest assured that it would be our pleasure to accommodate you again in the future.

Dear Jennifer, It was our pleasure accommodating you in our spacious suite a very short walk away from the Princess Margaret Hospital and we are delighted to hear that you felt that our bed was super comfy and that our walkout balcony was enjoyable. It will be our pleasure to accommodate you again soon. Warmly, Canada Suites Hospitality Team

Dear Guest, It was our delight to accommodate you and your family in our Family Size 2 bedroom 2 bathroom suite a very short walk away from the Princess Margaret hospital. We are looking forward to accommodating you again soon. Warmly, Canada Suites Hospitality Team

Dear Maryam, It was our pleasure accommodating you in our family size suite with 2 bathrooms a very short walk away from the Toronto General Hospital. Warmly, Canada Suites Hospitality Team.

Dear David, It was our pleasure to accommodate you in our spacious suite a very short walking distance away from the nearby Toronto General hospital. Warmly, Canada Suites Hospitality Team

Dear Guest, It was our pleasure accommodating you in our spacious 2 bedroom 2 bathroom suite very short walk from the Princess Margaret hospital and we are delighted to hear that you felt that our suite was clean and user friendly and that our convenient downtown location was ideal for your needs. Warmly, Canada Suites Hospitality Team

Dear Guest, Thank you for staying in our high floor suite with a large walkout balcony a short walking distance away from the Toronto General hospital. It was our pleasure accommodating you and we look forward to hosting you again soon. Warmly, Canada Suites Hospitality Team

Dear Sandy, It was our pleasure accommodating you and your family in our thoroughly sanitized suite a short walk away from the Toronto General hospital and we are thrilled to hear that you felt that our suite was great and our location ideal. Sincerely, Canada Suites Hospitality Team

Dear Guest! It was our pleasure to accommodate you in our family size suite! Kindly reach out to us if you ever need accommodations walking distance away from the hospitals again. Warmly, Canada Suites on Bay Hospitality Team

Dear Guest, We are delighted to hear that you felt that our very spacious Family Size suite is ideal for a large family or two couples. We are also thrilled to hear that you felt that our city central location was convenient and provided easy access to many of downtown Toronto's attractions. We apologize about the building hallway carpets, after several rainy days they were dirtied, and they just got steam cleaned. We thank you for taking your time to write this review and will be glad to share your kind words with our hospitality team members ! Warmly, Canada Suites Hospitality Team

Dear Patti, it was our pleasure accommodating you and your family in our 2 Bedroom 2 Bathroom suite a short walk away from the Sick Kids hospital and we are delighted that you felt that our suite met your needs, and are thrilled to hear that you felt that our team members were friendly and that our suite was nice. Warmly, Canada Suites Hospitality Team

Dear Ashgar, Thank you for taking your time to write this review. We are thrilled to hear that you felt that our Family Size suite was clean and that you felt that we offer excellent value for money. Kindly note that since the beginning of the Covid19 pandemic for the health and safety of our guests, team members, and others we no longer offer luggage storage service. Warmly, Canada Suites Hospitality Team

Dear Edward, It was our pleasure to accommodate you in our Family Size suite a short walk away from the Toronto General hospital and we are glad to hear that you felt that our apartment was spacious and are delighted to hear that you appreciated that we provide a variety of anti bacterial and anti viral cleaning products for our guests to use (of course free of charge). We are looking forward to accommodating you in Toronto again soon! Warmly, Canada Suites Hospitality Team

Dear Guest, We are delighted that you had a pleasant and enjoyable stay in our 2 bedroom 2 bathroom Family size suite a short walking distance away from the Princess Margaret hospital and that you rated us at 5 out of 5. It will be our pleasure to accommodate you again soon. Warmly, Canada Suites on Bay Hospitality Team

Dear Guest, It was our pleasure accommodating you in our city central location and we are looking forward to accommodating you again soon. Warmly, Canada Suites on Bay Hospitality Team

Dear Guest, It is our pleasure to help out to everyone who has loved ones undergoing procedures at the nearby Toronto General hospital, Sick Kids hospital, and the Princess Margaret hospital which are located a very short walk away from our building. Our friendly and helpful team members are on duty at the property every day to make sure that all our guest's needs are taken care of. We are here to help and accommodate! Warmly, Canada Suites on Bay Hospitality Team

Dear Guest, Thank you for taking your time to write this review. We are very happy to hear that you had an excellent stay and that you found our central downtown location convenient. It will be our pleasure to accommodate you again soon and we will be glad to accommodate everyone who you refer. Warmly, Canada Suites on Bay Hospitality Team

Dear Michael, We are excited to hear that you had a pleasant and enjoyable stay in our convenient downtown Toronto property and that you rated us at 10 out of 10. Warmly, Canada Suites on Bay Hospitality Team

Dear Guest, Thank you for taking your time to write this review. We are thrilled to hear that you felt that our building is quiet and have excellent facilities. We are also delighted that you enjoyed our convenient city center location. Please accept our sincere apology for a temporary pool closure during your stay. Kindly note that we have made arrangements for all our guests to use a nearby Health Club offering 2 indoor pools as often as guests like Free of Charge while our pool is being updated. Wamly, Canada Suites on Bay Hospitality Team

Dear Guest, We are thrilled to hear that you felt that our Presidential 2 Bedroom suite was clean and that you felt that our city center location was convenient for you. We are also delighted to hear that you felt that our hospitality team was very accommodating. Warmly, Canada Suites on Bay Hospitality Team

Dear Guest, We are thrilled to hear that you had a pleasant and enjoyable stay in our suite and that you rated us at 5 out of 5 stars. We will be delighted to accommodate you again in our Toronto city center location soon! Warmly, Canada Suites on Bay Hospitality Team

Dear Robert, We are thrilled to hear that you had a pleasant stay in our Superior View 1 bedroom suite and that you rated us at 10 out of 10. It will be our pleasure to accommodate you again soon! Warmly, Canada Suites Hospitality Team

Dear Guest, We are thrilled to hear that you felt that our suite was clean and that our ultra premium bed was comfortable. Kindly note that we provide cutlery and china for 4 persons for a 1 bedroom apartment. However our friendly and helpful team member is on duty at our building every day and our associate would have gladly delivered extra cutlery and china, of course at no extra charge. Warmly, Canada Suites on Bay Hospitality Team

Thanks for the feedback. It's greatly appreciated

Dear HT, We are thrilled to hear that you felt that our apartment was in excellent condition and that you felt that our apartment was very well equipped with everything you needed. We are also delighted to hear that you felt that our location was close to the Eaton's center, U of T, and Ryerson. It will be our pleasure to accommodate you again soon. Warmly, Canada Suites on Bay Hospitality Team

Thanks for the feedback. It's greatly appreciated.

Dear Jeff, We are delighted to hear that you felt that our suite was clean and spacious and that you felt that our team members were very accommodating. Warmly, Canada Suites Hospitality Team