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브리타니아 호텔 뉴캐슬 에어포트 여행 후기

3 out of 5
브리타니아 호텔 뉴캐슬 에어포트
Ponteland, Woolsington, Newcastle-upon-Tyne, England

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 303개" "
평점 8 - 좋아요. 1002개 이용 후기 중 350개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 198개" "
평점 4 - 별로예요. 1002개 이용 후기 중 105개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 46개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

4/10 - 별로예요

WC 님, Italy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
공항에서 매우 가까움
샤워기에서 물이 약함. 욕실 바디샤워기통에 바디샤워액 없음. 조식 무난함. 객실 인터넷은 유료 7파운드.
2018년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 좋습니다

8/10 - 좋아요

Simon

Cheaper of the two airport hotel options when I booked. Room was clean, bed comfortable, staff were friendly and helpful.
2024년 4월에 1박 숙박함
답변 제공: Natalie 님, 2024년 4월 9일
Good afternoon Simon,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

2/10 - 너무 별로예요

Dayna

연인과의 여행
This was so terrible and sketchy we left immediately and went across the street. Avoid this place! The elevators didn’t work, neither did the wifi. The room had wood blocks holding up the bed. It was a nightmare.
2024년 4월에 1박 숙박함
답변 제공: Natalie 님, 2024년 4월 9일
Hi Dayna,Thank you for taking the time to leave us your feedback, i am very sorry that you had a bad experience with us. I will certainly look at the room you where booked with. One of our lifts is waiting on a part which is a safety part so we cannot use it.I will certainly use the details above to pass on the relevant departments to look into.Kind RegardsNatalie

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Staff
2024년 4월에 1박 숙박함
답변 제공: Natalie 님, 2024년 4월 9일
Good afternoon Ronald,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

6/10 - 괜찮아요

Mark

Needs updating
2024년 3월에 1박 숙박함
답변 제공: Natalie 님, 2024년 4월 9일
Good afternoon Mark,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 - 훌륭해요

William

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property walking distance from airport staff helpful and friendly, fair choice of food and drink
2024년 4월에 1박 숙박함
답변 제공: Natalie 님, 2024년 4월 5일
Good morning William,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.RegardsNatalie

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very efficient customer service from the young lady on reception. Thankyou
2024년 3월에 1박 숙박함
답변 제공: Natalie 님, 2024년 3월 28일
Good morning Angela,Thank you for taking the time to leave us your feedback, i will pass this on to the reception member. We will look forward to seeing you again in the future.Kind RegardsNatalie

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good night sleep before early flight
2024년 3월에 1박 숙박함
답변 제공: Natalie 님, 2024년 3월 28일
Good morning Jennifer,Thank you for taking the time to leave us your feedback, We will look forward to seeing you again in the future.Kind RegardsNatalie

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
A
2024년 3월에 1박 숙박함
답변 제공: Natalie 님, 2024년 3월 11일
Good afternoon David,Thank you for taking the time to leave us your feedback, we do hope to see you again soon.Kind RegardsNatalie

4/10 - 별로예요

Linda

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Nothing unique. Old, worn, tired , rock hard pillows.
2024년 3월에 1박 숙박함
답변 제공: Natalie 님, 2024년 3월 11일
Good afternoon Linda,Thank you for your feedback, i will make sure you comments are passed on to help us improve our services.Kind RegardsNatalie

10/10 - 훌륭해요

Trevor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well laid out, staff was very helpful and cooperative
2024년 2월에 1박 숙박함
답변 제공: Natalie 님, 2024년 2월 26일
Good afternoon Trevor,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

6/10 - 괜찮아요

Maria

별로예요: 숙박 시설 상태 및 시설
Functional and convenient. Bathroom needs refurbishing.
2024년 1월에 1박 숙박함
답변 제공: Natalie 님, 2024년 2월 12일
Hi Maria,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

6/10 - 괜찮아요

Fiona 님, Aurora

좋아요: 청결 상태, 직원 및 서비스
The room was clean but dated, especially the bathroom. The bed squeaked every time I moved and the mattress was not great. Everything worked and the price is OK so a major update would put the prices up. Very convenient for the airport.
2024년 1월에 1박 숙박함
답변 제공: Natalie 님, 2024년 1월 30일
Good morning Fiona,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.I am sorry that the room did not meet expectation and will make sure this is reported to the relevant departments.Kind RegardsNatalie Arnold

8/10 - 좋아요

Terry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
3 minute walk to the airport--excellent!
2024년 1월에 1박 숙박함
답변 제공: Natalie 님, 2024년 1월 30일
Good morning Terry,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Natalie 님, 2024년 1월 30일
Good morning Keith,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

4/10 - 별로예요

Kirsty

2024년 1월에 1박 숙박함
답변 제공: Natalie 님, 2024년 1월 30일
Good morning Kirsty,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 - 훌륭해요

lorraine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like the long hair in bath ,not too big a deal just i could not have bath before my flight as i will not take hair off bath reported it on departure and man was apolagetic , i have stayed many times and never had problem before
2024년 1월에 1박 숙박함
답변 제공: Natalie 님, 2024년 1월 30일
Good morning Lorraine,Thank you for taking the time to leave us your feedback, we are sorry that their was a cleaning issue on this occasion and hope that you will come back to us again.Kind RegardsNatalie Arnold

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and friendly staff nice and warm
2024년 1월에 1박 숙박함
답변 제공: Natalie 님, 2024년 1월 13일
Good morning Frank,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Natalie 님, 2024년 1월 12일
Good morning Ian,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 - 훌륭해요

Shaun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick stay before a few days away for Christmas!
2023년 12월에 1박 숙박함
답변 제공: Natalie 님, 2024년 1월 3일
Good afternoon Shaun,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.We wish you a happy and prosperous New year.Kind RegardsNatalie

10/10 - 훌륭해요

Susan

2023년 12월에 1박 숙박함
답변 제공: Natalie 님, 2024년 1월 3일
Good afternoon Susan,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.We wish you a happy and prosperous New year.Kind RegardsNatalie

10/10 - 훌륭해요

Michael

2023년 12월에 1박 숙박함
답변 제공: Natalie 님, 2024년 1월 9일
Good afternoon Michael,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 - 훌륭해요

Sandra

Brittania Hotel Newcastle Airport
Clean Comfortable Pleasant helpful staff Great for pre flight Terminal 5 mins away Price very competitive My go to place at Newcastle Airport.
2023년 12월에 1박 숙박함
답변 제공: Natalie 님, 2024년 1월 3일
Good afternoon Sandra,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.We wish you a happy and prosperous New year.Kind RegardsNatalie

6/10 - 괜찮아요

LILIAN

좋아요: 청결 상태
별로예요: 직원 및 서비스
Frosty the Receptionist
Check-in (22.30) was frosty just like the weather, we had to wait while she completed something in rear office then it was a case of Her - checking in? Me - Yes, by it's a bit cold tonight Her - Name Me - ****** Her - Sign here. Car Me - No (I'd have liked to have said Private Jet, but thought is was a waste of time) Her - Room *** lift's round the corner and she was off. Room was as always, clean and warm, bed not as comfortable as previous visits. There was a lot of background music until 01.30, not the best. Morning checkout was a different experience Him - checking out Me - yes Him - have a nice holiday, hope weather is better than here, away somewhere nice Me - Heading home and the weather was a lot better then here Him - Pleasant journey, thank you for staying. We will be staying again, it's convenient, warm, clean and good value.
2023년 12월에 1박 숙박함
답변 제공: Natalie 님, 2023년 12월 18일
Good afternoon Lilian,Thank you for taking the time to leave us your feedback, i am very sorry about the experience on check in we will look into this, i am so glad that your check out was a we would expect it be.We are thrilled that you still are coming back to us in the future, we will look forward to greeting you then.Kind regardsNatalie Arnold

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
This hotel serves its purpose
A one night stay prior to an early flight. Room was unbearably hot and the bed very uncomfortable. That said, it was also very cheap and less than a taxi would have been in the morning, so in that respect represented value for money.
2023년 11월에 1박 숙박함
답변 제공: Natalie 님, 2023년 12월 18일
Good afternoon,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future,Kind regardsNatalie Arnold

8/10 - 좋아요

David

2023년 12월에 1박 숙박함
답변 제공: Natalie 님, 2024년 1월 3일
Good afternoon David,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.We wish you a happy and prosperous New year.Kind RegardsNatalie

8/10 - 좋아요

Andrea

2023년 12월에 1박 숙박함
답변 제공: Natalie 님, 2023년 12월 14일
Good morning Andrea,Thank you for taking the time to leave us your feedback,. We do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 - 훌륭해요

Colin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Det var et fantastisk sted at være venlig medarbejdere alt tip top
2023년 12월에 1박 숙박함
답변 제공: Natalie 님, 2023년 12월 11일
God eftermiddag Colin,Tak fordi du tog dig tid til at give os din feedback, vi håber at se dig igen i den nærmeste fremtid.Med venlig hilsenNatalie Arnold

8/10 - 좋아요

Anne

So near the airport
2023년 12월에 1박 숙박함
답변 제공: Natalie 님, 2023년 12월 11일
Good afternoon Anne,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 - 훌륭해요

Linda

2023년 11월에 1박 숙박함
답변 제공: Natalie 님, 2023년 12월 11일
Good afternoon Linda,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

8/10 - 좋아요

stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location. Ideal for early flights.
2023년 11월에 1박 숙박함
답변 제공: Natalie 님, 2023년 12월 5일
Good afternoon Stephen,Thank you for taking the time to leave us your feedback, we hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 - 훌륭해요

richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Natalie 님, 2023년 12월 5일
Good afternoon Richard,Thank you for taking the time to leave us your feedback, we hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best stay ever
Calm quiet night just what i needed brilliant hotel
2023년 11월에 1박 숙박함
답변 제공: Natalie 님, 2023년 12월 11일
Good afternoon Steven,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind RegardsNatalie Arnold

8/10 - 좋아요

Jonathan

2023년 11월에 1박 숙박함
답변 제공: Natalie 님, 2023년 12월 5일
Good afternoon Jonathan,Thank you for taking the time to leave us your feedback, we hope to see you again in the near future.Kind RegardsNatalie Arnold

10/10 - 훌륭해요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was easy to park and the bed was comfortable
2023년 11월에 1박 숙박함
답변 제공: Natalie 님, 2023년 12월 5일
Good afternoon Margaret,Thank you for taking the time to leave us your feedback, we hope to see you again in the near future.Kind RegardsNatalie Arnold

8/10 - 좋아요

Garry

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Starting to look and feel a bit dated, there was also a damp smell in the room. Apart from this it was warm and comfortable. Check in was effortless, breakfast was good.
2023년 11월에 1박 숙박함
답변 제공: Natalie 님, 2023년 11월 28일
Good afternoon Garry,Thank you for taking the time to leave us your feedback.We do hope to see you back with us in the near future.Kind RegardsNatalie Arnold

6/10 - 괜찮아요

Steve

별로예요: 숙박 시설 상태 및 시설
Good position for airport Hotel looks well used and tired ,needs a upgrade
2023년 11월에 1박 숙박함
답변 제공: Natalie 님, 2023년 11월 28일
Good afternoon Steve,Thank you for taking the time to leave us your feedback.We do hope to see you back with us in the near future.Kind RegardsNatalie Arnold

8/10 - 좋아요

John

2023년 11월에 1박 숙박함
답변 제공: Natalie 님, 2023년 12월 14일
Good morning John,Thank you for taking the time to leave us your feedback,. We do hope to see you again in the near future.Kind RegardsNatalie Arnold

2/10 - 너무 별로예요

David

2023년 11월에 1박 숙박함
답변 제공: Natalie 님, 2023년 11월 28일
Good afternoon David,Thank you for taking the time to leave us your feedback.We do hope to see you back with us in the near future.Kind RegardsNatalie Arnold

4/10 - 별로예요

Gavin

별로예요: 편의 시설/서비스
The building and rooms are shabby, and for a pedestrian the route in from the airport public transport (Metro system) is not signposted.
2023년 11월에 1박 숙박함
답변 제공: Natalie 님, 2023년 11월 21일
Good afternoon Margaret,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.I have taken your comments on board and will pass to the relevant departments.Kind regardsNatalie Arnold

8/10 - 좋아요

Margaret

2023년 11월에 1박 숙박함
답변 제공: Natalie 님, 2023년 11월 21일
Good afternoon Margaret,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind regadrsNatalie Arnold

10/10 - 훌륭해요

tracey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Natalie 님, 2023년 11월 21일
Good afternoon Tracey,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind regardsNatalie Arnold

2/10 - 너무 별로예요

Morten

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very bad hotel
I will not recommend this hotel, not even for one night only. Stayed for 5 night and found another hotel
2023년 11월에 4박 숙박함
답변 제공: Natalie 님, 2023년 11월 21일
Good afternoon Morten,Thank you for taking the time to leave us your feedback.I have taken your comments on board and will pass to the relevant departments.Kind regardsNatalie Arnold

10/10 - 훌륭해요

george

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I can walk from the Hotel to the Airport, no taxi required. The Hotel is more than adequate for a stay prior to traveling. The food in the Restaurant, while it's now self service, is good and cheap. There is also a Bar where you can also eat, the drink prices are better than good. Have stayed there for years.
2023년 11월에 1박 숙박함
답변 제공: Natalie 님, 2023년 11월 13일
Good afternoon George,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.RegardsNatalie Arnold

10/10 - 훌륭해요

Jackie

2023년 6월에 1박 숙박함
답변 제공: Natalie 님, 2023년 11월 13일
Good afternoon Jackie,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.RegardsNatalie Arnold

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenience.
Easy and convenient overnight stay at the airport for an early morning flight.
2023년 10월에 1박 숙박함
답변 제공: Natalie 님, 2023년 10월 30일
Good morning Robert,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind regardsNatalie Arnold

10/10 - 훌륭해요

Ralph

가족 여행
Comfortable sleep
A good quality hotel and reasonably priced in the bar and dining room.
2023년 10월에 1박 숙박함
답변 제공: Natalie 님, 2023년 10월 30일
Good morning Ralph,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind regardsNatalie Arnold

8/10 - 좋아요

mr steven

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Natalie 님, 2023년 10월 30일
Good morning Steven,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind regardsNatalie Arnold

10/10 - 훌륭해요

Alberto

2023년 10월에 1박 숙박함
답변 제공: Natalie 님, 2023년 10월 30일
Good morning Albert,Thank you for taking the time to leave us your feedback, we do hope to see you again in the near future.Kind regardsNatalie Arnold