Dear Valued tenant, Thank you for your comment .Wishing you continued safe travels and look forward to seeing you again soon. Have a nice day ! KENT (sales depparment)

Dear Valued Guest, Thank you for your review and we are looking forward to welcoming you on your next stay with us. with kindest regards,

Dear Valued Guest, Thank you for your support our hotel. Hope to see you again

Dear Guests, Thank you for your feedback. we'll recheck our services and improve it

Dear Sir ! thank you very much for your especially kind feedback. Looking foward to welcome you back soon !!

Dear Valued tenant, Thank you for sharing your comment following your recent stay with us. We would like to extend our apologies for the inconvenience you experienced in regards to the reception issues and restaurant .We are now in the process of planning for our upcoming renovation plan and take your comments on board. I hope we could be of service to you in the near future. Best regards.Kent (Sale Department).

Dear Valued tenant, Thank you for taking the time to pass on your feedback following your recent stay with us. Like many hotels,when you check in,you should deposit some moneys for your service will be use, depend on hotel . In this case , when you take back passport and take more than one key is not exception. We re open for do business ,If all hallways have no lights , hotel 's most guest you had said , we will get trouble . For parking reason in our website had taken note,if the guest use service, we should to pay.Kent (Sale Department)

Dear Valued tenant, Thank you for taking the time to pass on your feedback following your recent stay with us.Like many hotels, our promotions have specified terms and conditions.I can understand how sometimes different breakfast .Manager was not able to resolve the issue to your satisfaction.Your constructive feedback has been passed on to our Director of further investigation and working with his team to prevent this from happening in the future.We look forward to welcoming you back in the near future.We look forward to welcoming you back in the near future.Kent ( Sale Department).

Dear Valued tenant, Thank you for taking the time to pass on your feedback following your recent stay with us.We are glad to hear you enjoyed our massage service.. I would like to extend my sincere apologies regarding the air conditioner and breakfast employees this is certainly not in line with our service standards and completely unacceptable. Please be rest assured that your constructive comments have been brought to the attention of our Director of Rooms to address the issues with his team. Wishing you continued safe travels and look forward to welcoming you back soon.From Kent (Sale Deparment)

Dear Valued tenant, Thank you for your comment following your recent stay with us.We look forward to welcoming you back in the near future. Kent (Sale Department) Have A Nice Day !

Dear valued tenant, Thank you for your nice comment our team. Kent ( sale department)

Dear Valued guest, Thank you for sharing your positive comments about our hotel.Wishing you continued safe travels and look forward to welcoming you back soon. Best regards. Kent (Sale Department) Have A Nice Day !

Dear Value Tenant, Thank you for taking the time to pass on your feedback following your recent stay with us.We would like to extend our apologies for food.Please rest assured that your comments regarding issues you encountered have been passed onto the F & B Team.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kent (sale Department) Have A Nice Day !

Dear valued tenant, Thank you for taking the time to pass on your quick review Please be rest assured that this unexpected issue has been acknowledged by Fo leader to pass on with his team and make sure this will not happen in the future. We look forward to welcoming you back in the near future. Kent (Sale Department)

Dear Valued Tenant, Thank you for your comment following your recent stay with us.We look forward to welcoming you back in the near future. Kent (Sale Department) Have A Nice Day !

Dear Valued tenant, Thank you for share your comment for us ,beside that what happen in this case.The game can not play for one person in big stadium.You should let us to known that before you do . Kent ( Sale Department ).

Dear Valued tenant, we 're understood your feedback ,The first in your case when you booking reservation we had notice non refund.The second your only said impression for family and everything our hotel but as result you didn't let us to know your booking number and your name here. How about you had said before is right ? please to thinking about that ? Kent ( Sale Department)

Dear Valued tenant, Thank you for your comment ,we will follow up your case . Kent (sale Department ) Have A Nice day !

Dear Valued Guest, Thank you for sharing your nice feedback on our room and great location. We wish you continued safe travels and look forward to seeing you again soon. Kent ( Sale Department).

Dear Valued tenant, Thank you for sharing your lovely feedback for room, beside service around the hotel please contact for receptionist in left side of hotel, as there re three 24 hour market ,and take about 5 minute by walk you can see traditional market , anyway one again thank for your comments , we will pay attention we the guest check in give more information for guest around hotel. Kent (Sale Department ). Have A Nice Day !

Dear Valued tenant, Thank you for sharing your lovely feedback on our dedicated team. Wishing you continued safe travels and look forward to seeing you again soon. Kent (Sales Department) Have A Nice Day !

Dear Valued tenant , Thank you for your glowing recommendation of New Pacific hotel and we are very pleased that you enjoyed your accommodation with us. Wishing you continued safe travels and look forward to seeing you again soon. Kent (Sales Department). Have A Nice Day !

Dear Valued tenant, We are sorry that this affected your relaxing time .Thank you to bring these issues to my attention and I will be sure to personally follow up with each department as we take guest feedback very seriously and we would never want you to feel we do not care about your experience as we value all of our guests. Wishing you continued safe travels and look forward to your return in the near future. Kent (Sales Department)

Dear Valued tenant , Thank you for your glowing recommendation of New Pacific hotel and we are very pleased that you enjoyed your accommodation with us. Wishing you continued safe travels and look forward to seeing you again soon. Kent (Sales Department).

, Dear Valued Tenant, Thank you for sharing your nice feedback on our convenient location and great service. We wish you continued safe travels and look forward to seeing you again soon. From Sales Department (Kent) -

Dear Valued tenant, Thank you for your nice comment for our hotel and rooftop pool .It’s always a pleasure to receive such a detailed review of this nature. beside that the staff ,Thank you to bring these issues to my attention and I will be sure to personally follow up with each department .Wishing you continued safe travels and look forward to see you again soon. Kent (sales Department)

Dear Valued , We're sorry to hear that you were disappointed with our staff.We keep passport in order to registered to immigration as the same the other hotel,and the other hand , if you don' t know something for information tax also the other things .Our staff will help you .We understood your feel of that day.In case lost and found we difficult contact to guest . some time when the guest receive the passport they go away ,don 't take a few minute when house keeper checking room. Anyway we thank you for your comment to make service better in future .Wishing you continued safe travels .(Kent Sales Department)

Dear Valued tenant, Thank you for your positive feedback on our comfortable room and great service, appropriate price .Wishing you continued safe travels and look forward to seeing you again soon. Have a nice day ! Kent ( Sales Department )

Dear Valued tenant, We're sorry to hear that you were disappointed with bathroom and the breakfast. We're currently looking into working with a new menu to provide a better selection daily. KENT (SALE DEPARTMENT)

Thank you for your information.

Dear Valued tenant, Thanks for your choosing New pacific hotel for your stay at home .we will pay attention that . Have a wonderful day !

Dear Valued tenant, Thank you for your stay with us ! There ' re s ome information here will help you better for living in our hotel. * you can take the map at front desk for free, and reception will introduce for you location for visit * 14 minutes go to international airport .(by taxi) * There re some place you can choose for eby walk a few minute on Ky Dong street such as : - For Eat ( Phở Anh ,Mỹ sơn ,Ran Bien restaurant,Coral Sea Restaurant, Quán Bánh Bèo Thanh Nga, ĐẤT Restaurant, Atelier Des Rêves Bistro,Miến gà Kỳ Đồng, Phở nấm chay, Quán Ốc Thành Long ,Bún ốc Thanh Hải ,Tiệm Mì Chú Tắc, Bông Lúa restaurant, Phô Mai Que Kỳ Đồng - For Cofffee shop, Bar :Chè Kỳ Đồng ,Bonté Cafe ,Sinh Tố Mát Mát ,Guru Sports Bar. Have a nice day !

Dear Valued tenant , First, I want to thank you for your feedback for location.. Your constructive comments regarding our facilities has been passed onto respective Department Head for further improvement .We are excited to commence our rooms renovation project next week which will add a new flair to our iconic hotel,something to look forward to on your next visit. Kent (Sales Department)

Dear Valued Tenant , Thank you for your booking at New Pacific hotel stayed with us and We look forward to seeing you again soon. Have A Nice DAy ! Kent (Sales Department)

Dear Valued tenant, Thank you for your glowing recommendation of New Pacific Hotel and we are very pleased that you enjoyed your accommodation with us. We look forward to seeing you again soon. Have A Nice Day ! Kent (Sales Department)