야외 수영장, 수영장 파라솔, 일광욕 의자

샹틸리 온 더 베이 여행 후기

4 out of 5
샹틸리 온 더 베이
279 Lini Highway, Port Vila, Efate

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 186개 이용 후기 중 55개" "
평점 8 - 좋아요. 186개 이용 후기 중 90개" "
평점 6 - 괜찮아요. 186개 이용 후기 중 30개" "
평점 4 - 별로예요. 186개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 186개 이용 후기 중 5개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

rachel

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Gracie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a few nights at Chantilly’s to settle in the city before heading out of town. The resort is clean and tidy with incredible views over the water. Sunsets are amazing. Nice and close to downtown Port Vila being an easy 15 min walk along the boardwalk. Highly recommend
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Stephen

2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Mark

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Credit Card Fraud. This August 2023 I traveled to Vanuatu to perform voluntary assistance to the dental/hospital in Port Villa. My patron booked and paid to stay at Chantill's via Expedia. On arrival, my credit card details was requested for any sundry charges, although there would be none as my patron was supporting my voluntary contribution to Vanuatu's health system. On departure my patron paid my sundry costs. My stay at Chantill's was pleasant, however irreversibly soured by their fraudulent behavior. On returning to Australia, I noted 2 addition nights accommodation charges totaling AU$460.55 applied to my credit card. After numerous communications between my patron, confirming the booking and stay had already been paid for. At this time Chantill's has not returned those total funds to my credit card. For me, this constitutes a form of International fraud or scam on behalf of Chantill's. With all the booking details and payments confirmed back to Chantill's, this can not be mistake or clerical error.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Mark

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
On return to Australia I found two additional days charges on my credit card even though it was prepaid through yourselves. My advice, do not give them your credit card details.
2023년 8월에 5박 숙박함

2/10 - 너무 별로예요

Ross

단체 여행, 출장 여행
Our pre-paid room was billed out onto a credit card twice more on the day after departure. Reception staff are either fraudulent or incompetent. Don't allow them use of a credit card at reception. Totally dishonest.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Greg

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The room wise tidy but not really clean and it stunk of cigarette smoke. The noise from the Banyan bar next door was really really loud (we were getting up at 4am to get to the airport for a 7am departure). The sliding doors out to the balcony didn't work propery and needs new runners(one of the doors fell out when i initially opened it), it did lock though. Water pressure in both hot and cold taps and shower was great. Sheets and pillow cases were nice and clean and the bed was comfortable, unfortunately there were no blankets. Overall for what it costs we will stay elsewhere in the future. On a positive note we will continue to come here for meals, the super seed salads are Awesome.
2023년 7월에 1박 숙박함
답변 제공: Chantillys On The Bay 님, 2023년 8월 2일
Thank you for your review. I agree the salads are superb.

8/10 - 좋아요

Catherine

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in easy walking distance to city, can be a bit noisy at times, food was amazing and staff pleasant
2023년 7월에 2박 숙박함
답변 제공: Chantillys On The Bay 님, 2023년 8월 2일
Thank you for your honesty review. We hope to see you again soon. Lukim yu

10/10 - 훌륭해요

Ali

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was good.
2023년 7월에 4박 숙박함
답변 제공: Chantillys On The Bay 님, 2023년 7월 16일
Hi Ali, Thank you for your superb review. We hope to welcome you back again soon.

6/10 - 괜찮아요

Phillip

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Ok property , walking up 2 flights of steps to our room with heavy bags of as not great:( water pressure very low
2023년 5월에 1박 숙박함
답변 제공: Chantillys On The Bay 님, 2023년 6월 26일
Dear Philip, Thank you for your review.We wish you a blessed 2nd half to the year.

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time at Chantilly's. Will definitely stay there again.
2023년 5월에 1박 숙박함
답변 제공: Chantillys On The Bay 님, 2023년 6월 26일
Dear Philip, Thank you for your review.We wish you a blessed 2nd half to the year. Hope to see you again soon

6/10 - 괜찮아요

Pål

2023년 2월에 1박 숙박함
답변 제공: Chantillys On The Bay 님, 2023년 3월 14일
Thank you for your review. We hope to see you again some day.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The staff is uniformly excellent and friendly.
2023년 2월에 7박 숙박함
답변 제공: Chantillys On The Bay 님, 2023년 2월 27일
We really enjoyed hosting you, and hope to welcome you back again. Have a fabulous 2023

8/10 - 좋아요

Joanna

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was v comfortable and the view lovely
2022년 12월에 1박 숙박함
답변 제공: Chantillys On The Bay 님, 2022년 12월 29일
Thank you so much for your review. We hope that we have the opportunity to welcome you again to Chantillys on the Bay so you can see all the improvements we shall have made.

6/10 - 괜찮아요

Dominique

가족 여행
별로예요: 객실의 편안함
Le personnel accueillant , le service 90%, hygiene a revoir. Confort moyen.
2022년 12월에 6박 숙박함

8/10 - 좋아요

Joan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are the best thing at Chantillys. They are so kind and gracious and helpful. Food for our workshop was really good and the staff was very helpful if we needed anything during our meeting. Pool is lovely and the views are superb. The room was also comfortable.
답변 제공: Chantillys On The Bay 님, 2022년 12월 16일
Dear Joan, Thank you for your lovely review. We are very proud of our team and the effort they put into ensuring all our patrons are well looked after.We hope to welcome you back at Chantillys again soon. We wish you a very Merry Christmas and a wonderful New Year.

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Barbara

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food fabulous. Great views in the restaurant and great staff. Sometimes no one at reception when needed. Maybe a little bell. Close to town. Rooms a bit run down but understandable. Longer cord on iron. Beautiful views from room. Will stay again. Good rates. Thankyou
답변 제공: Chantillys On The Bay 님, 2022년 11월 6일
Dear Barbara, Thank you for your lovely review. We are so glad that you enjoyed your stay with us. My sincerest apologies regarding being inconvenienced with our reception. We will strive to do better. Our Chefs will be please to see how much you enjoyed the food, they work very hard in the kitchen. We hope to welcome you back to Chantillys once again soon. Chantillys On The Bay

4/10 - 별로예요

Darryl Lee

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Far from what it looked like on the website, this place is very very tired, bathrooms are grubby, sliding doors on balconies don’t work. It’s grim.
2022년 9월에 1박 숙박함
답변 제공: Matt 님, 2022년 9월 12일
Hi DarrylThank You for your review, We are currently renovating the rooms and they are not all completed . Furniture is being replaced and all rooms are being redecorated .Covid had delayed the expected renovation.Regards

10/10 - 훌륭해요

abdul

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Manager is so helpful, restaurant facilities is good . Very clean room. Helpful staff. I would recommend everyone.
2022년 9월에 1박 숙박함
답변 제공: Chantillys On The Bay 님, 2022년 10월 23일
Thank you very much for such a wholesome review. We hope we have the pleasure of welcoming you back soon so you can see the wonderful changes we have instore.

6/10 - 괜찮아요

Aaron

2022년 9월에 3박 숙박함

8/10 - 좋아요

Jeanette

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location easy walk into main part of Port Vila. Loved catching the mini buses that go past the front if you want to travel a little further and didn't feel like walking, look for the B on the number plate and it will cost 150 VT each way. The apartment was large with a kitchen, but lacked cooking utensils. Reception did manage to give us a frypan and saucepan for us to use when asked so that was helpful. The pool was lovely, a couple of times tried to get someone's attention to order a drink or snack but it didn't happen. The Banyan bar next door that is associated with Chantilly's was excellent, great atmosphere and lovely staff. Happy hour was a winner. Clearly some of the staff lacked experience which did show in some areas, I'm sure in time this will improve. Overall we enjoyed our 7 day stay and look forward to returning to Vanuatu.
2022년 7월에 7박 숙박함
답변 제공: Ben 님, 2022년 8월 18일
Dear Jeanette, Thank you for staying with us and taking the time to let us know how your stay went as well as some great tips for fellow travelers. We have ordered new cooking utensils for the rooms and expect these to be delivered in the coming days. All of us at the hotel look forward to welcoming you back!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Property was conveniently located within walking distance to centre of town. Although a little dated the hotel overall was pleasant to stay at. Views were wonderful from our top floor room. Disappointing that the balcony had no roof so no protection from rain or sun. Kitchen in room was handy. On site restuarant was fantastic. Complimentary breakfast was delicious! Staff friendly and accomidating although house keeping a little below standard.
2020년 3월에 3박 숙박함

10/10 - 훌륭해요

Callee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 2박 숙박함

8/10 - 좋아요

Graham

출장 여행
Excellent location. Food quite good. Bathroom is just plain bad bad design - enter bath room and have to step in shower area to get to toilet - not good when shower floor wet! I also wished they would repair the roof canopy so we could use the room balcony which has a lovely view. Its many years since cyclone Pam, but no sign of them putting back the cover, without which the balcony can only be used in good weather - I left stuff out on a sunny morning and it was drenched by lunch time. For such a relatively small amount compared with the value of the property, this is negligent.
2020년 3월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
很一般的酒店
酒店位置还不错,服务人员也蛮热情的,只是房间内饰、家具太破旧了,床单估计用了很多年了,呈现旧旧的灰黄颜色,毛巾也是。临岸的早餐厅风景不错,早餐很一般,服务人员态度还是挺友好的,总之就是太旧了,该重新装修以及更换家具和日用品了。
2020년 3월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

Very close to the city, small and friendly, great food. Bought 7 nights including breakfast buffet but was disappointed to hear when I got there that they never offered it, only continental breakfast with limited options. Complained about it and was offered an upgrade to their resort (sister company) but I didnt take up on their offer as the location wasnt as good. I was told I could get anything I wanted from their continental breakfast menu then. I also had dinner included, which the staff and manager werent aware of that option either but I was told I could have anything from their menu, and I was happy as their restaurant is pretty good, as well as the staff. Overall, I had a good time with them
2020년 2월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Fine. Good value as we got special deal. Only one night stay though.
2020년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room but bathroom wasn’t very clean and the people who designed the bathroom should be fired. Toilet is stuck behind the bathroom door and you can’t access it unless you step in the shower. They should replace the door for a sliding door or make it open the other way around. Other than that the rest of the room was big and nice, well equipped great ocean view, staff was nice and French toasts were good, great location too.
2020년 1월에 1박 숙박함

8/10 - 좋아요

Ravi 님, Melbourne

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
There was no lift and had to carry 3 large suitcases up the floors after a long flight.
2019년 12월에 4박 숙박함
답변 제공: Vanessa 님, 2020년 1월 19일
Good Afternoon, i'm sorry you have to carry your suitcases as we are always happy to help if any queries. i double check, and it's well advertise as there is no lift in our hotel. Anyway, i hope you had a nice stay and we thank you for staying with us.

8/10 - 좋아요

실제 이용하신 고객

View is exceptional staff very pleasant and helpful comfortable bed lovely clean pool
2019년 11월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2019년 11월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Location and view from room excellent. I would have appreciated bbx channel on tv rather than just aus network
2019년 11월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
Room a little tired but lovely views and good location and helpful staff.
2019년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
Location is excellent. You can walk to the restaurants or use the many restaurants around Chantillys. Great view from the unit deck, you will see the entire harbour..Perfect view and excellent location. In the past we have stayed 10 minutes out of town so it was nice to simply walk to places whenever we wished. The rooms need an upgrade. Kitchen area was run down, sliding doors need a strong arm to open and close. Fan in our bedroom didn't work however the air con was fine.
2019년 9월에 6박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 9월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Comfortable stay
Lovely people, stunning view. The staff make this property work as they're all lovely to interact with. The same can't be said of the bathroom, it needed a good scrub sadly. The restaurant was nice with good food & the pool is great to dip in. Overall an okay hotel for a midrange price in an expensive hotel/resort market. Paul is a great help with tours and a cheerful man at breakfast as were all staff we encountered. The bed was also very comfortable.
2019년 8월에 10박 숙박함

6/10 - 괜찮아요

Aussie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel is in great location, right on the waterfront. It is an easy flat walk to town and to several local restaurants and beach side bars. Staff at the hotel are very helpful and most welcoming. But the rooms in the hotel are tired and very run down.
2019년 7월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Generally nice
Simple and basic, but good enough to stay few nights for work. Some staff are friendly and kind and some are not. Hope the reception has staff at least from morning to evening like until 9pm. Nobody was at the reception when I called the reception and this happened during the entire time in my stay for a week. Please refill amenities as these were provided on the first day. House keeping service was good but did not fill amenities every time they clean my room. Hope to see a better service and staff next time! Generally satisfied but you can be a lot better if you can improve some!
2019년 7월에 5박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스
Arrived at the hotel only to be told we had been moved to another hotel without explanation. The new room wasn't ready when we arrived and as it was already 9pm which meant we only got a few hours sleep until our early flight in the morning. They also refused to provide us with transfer to the airport in the morning which cost us more than double due to the new hotel being much further away. Instead they simply told us to ring a taxi. A disappointing failure in customer service and basic communication skills for a 4-star hotel.
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very helpful and always cheerful and willing to do more to satisfy.
2019년 6월에 14박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2019년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the view. few things were a bit broken - toilet seat and towels were a bit old and shabby - but clean
2019년 5월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 7박 숙박함

8/10 - 좋아요

Tracy 님, Brisbane

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely staff and great views across the bay. Appreciated the room upgrade! Very central with easy walking to town. Unfortunately the traffic noise interrupted the serenity, but this was not a deal breaker (I was the closest room to the road (rm 1), so it may not be an issue in other rooms). Some smaller issues - pool cleaned one day so couldn't be used (easy solution is to clean overnight...), safe instructions didn't match operation, sliding doors a bit clunky, please replace dish washing brush! Overall a good mid-range hotel.
2019년 4월에 8박 숙박함

8/10 - 좋아요

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연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
the loction was good staff were good ..especially Tony in the restaurant he was so helpful advising us about buses to take and tours ..he was amazing. Had to remind desk staff a few times about things not working like telephone and t.v . i found the man on the desk was helpful but not the lady .. showers run way to poorly
2019년 4월에 7박 숙박함

6/10 - 괜찮아요

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가족 여행
location was good, great gift shop, nice breakfast. Had 2 more nights in Vila but didnt go back as didnt fancy an early departure and 2 flights of stairs to try to contend with quietly! room could do with a refurb but OK
2019년 4월에 2박 숙박함

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함