표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 118개 이용 후기 중 14개" "
10 - 훌륭해요
14
평점 8 - 좋아요. 118개 이용 후기 중 18개" "
8 - 좋아요
18
평점 6 - 괜찮아요. 118개 이용 후기 중 21개" "
6 - 괜찮아요
21
평점 4 - 별로예요. 118개 이용 후기 중 30개" "
4 - 별로예요
30
평점 2 - 너무 별로예요. 118개 이용 후기 중 35개" "
2 - 너무 별로예요
35
5.2/10
청결 상태
6.2/10
직원 및 서비스
4.4/10
편의 시설/서비스
4.8/10
숙박 시설 상태 및 시설
4.6/10
친환경
이용 후기
2/10 - 너무 별로예요
Nikita
단체 여행
2024년 4월 15일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room does not look like the pictures and it had roaches with a dirty tub 😡
Nikita
2024년 4월에 1박 숙박함
2/10 - 너무 별로예요
Gloria
연인과의 여행
2024년 4월 10일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk was lying about the internet. He indicated that it automatically upload in the iPhone no PW required and while in the room no connection of internet and he was not helpful afterwards. Upon entering the room there was a cockroach on the floor and bedsheets were dirty. We're very disappointed.
Gloria
2024년 4월에 1박 숙박함
10/10 - 훌륭해요
Jessica
가족 여행
2024년 3월 28일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and very nice people
Jessica
2024년 3월에 2박 숙박함
4/10 - 별로예요
Rozanna
출장 여행, 가족 여행
2024년 3월 18일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nasty bathroom had paint falling off the doors there were cockroaches on the bed when I woke up the next morning there was no continental breakfast it was a little pack of muffins and an apple in a bag I will never stay there again
Rozanna
2024년 3월에 2박 숙박함
2/10 - 너무 별로예요
Randal
2024년 3월 9일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Toilet paper was nearly gone… One towel in the bathroom… No trashcan… Remote control did not work… Bed was good, but other than that don’t ever stay here
Randal
2024년 3월에 1박 숙박함
2/10 - 너무 별로예요
Chianna
출장 여행, 반려동물 동반 여행, 가족 여행
2024년 1월 28일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
STAY FAR AWAY FROM THIS PLACE!! I made the mistake of not looking at the reviews and just booking the place. Biggest mistake of my life! The morning staff was nice and they let us check in early. I was in a hurry for an appointment so I didn’t bother noticing. I was out running errands all day. My husband stayed behind at the hotel, he asked to have the floor cleaned while I was gone but I didn’t realize the extent of how bad the room was. The floor even after being mopped was still dirty. The one chair had stains all over it, the a/c unit and the walls also had stains all over it. We decided to tough it out because we lived 4 hours away and I was already super tired. But later in the night the heater broke. We told the lady at the front desk and she said she was going to send someone to take a look. We wait and no one came, finally I decided to show the lady at the front desk pictures of the room and that no one had come to fix the heat. She basically just told me that she was sorry but there was nothing that she could do and to just talk to the manager in the morning. She did not seem one bit sorry at all and acted like it was okay for us guests to stay in the dirty room with no heat. We decided to just pack up and leave and go home that same night. If I could give a 0 I would.
Chianna
4/10 - 별로예요
Michael Ray
2023년 12월 20일
별로예요: 청결 상태, 객실의 편안함
Kind staff. Please fix this place up
Roaches ewww. Lots of roaches. Luckily as I left I saw the Orikin car pull up so hopefully they will fix it. But the place definitely needs a deep cleaning. Stains on the walls and just kinda overall dirty. Furniture was cheap and uncomfortable the soaps were also extra cheap even for a shady motel. I recommend upgrading. But I will say the staff is very kind.
Michael Ray
2023년 12월에 1박 숙박함
4/10 - 별로예요
Mandi
연인과의 여행
2023년 12월 10일
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t expect cockroaches we switched rooms and lord n behold there was no towel’s cockroaches n it was just nasty I want my money back I don’t even want to lay my head down on a pillow I hate bugs n it smells really bad hair in bathtub and sick GROSS!!!!
Mandi
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 14일
Dear Mandi,Delivering top-notch accommodations is our goal, and we are disappointed that your recent visit fell short of that goal. Rest assured, we will speak with our staff and ensure that improvements are made to our cleaning guidelines. Our pest control servicer will be notified of your comments as well. We appreciate you bringing this to our attention. Regarding a refund, we encourage you to reach out to the third-party site you used for your reservation, as they will be best equipped to assist you. Thank you for being our guest, and safe travels.
4/10 - 별로예요
Alyssa's
2023년 12월 1일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Alyssa's
2023년 11월에 1박 숙박함
2/10 - 너무 별로예요
Tyler
단체 여행, 가족 여행
2023년 11월 26일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is very poorly maintained with roaches crawling around so bad we ended our trip early and did not finish we will not be using this place again and on top of that they allow people to live there which were fighting and arguing all hours of the night very unpleased
Tyler
2023년 11월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 30일
Dear Tyler,The cleanliness of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. While we treat our property regularly, we'll be sure to have our pest control and housekeeping teams look into your comments further. In addition, we apologize for any noise issues. Please know that our team is always available to address this during your visit. Despite this, we hope you will give us another chance in the future.
8/10 - 좋아요
Iris
연인과의 여행
2023년 11월 4일
좋아요: 직원 및 서비스, 편의 시설/서비스
The man at the front desk is very polite but to many dope heads and people standing close to your door talking loud
Iris
2023년 11월에 1박 숙박함
2/10 - 너무 별로예요
Linda
단체 여행
2023년 9월 29일
별로예요: 편의 시설/서비스
The room was dirty and several flies. Air conditioner needs improved. And upon arrival I was told I had
.
Linda
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 3일
Dear Linda,Our team uses all feedback to ensure our accommodations are top-notch, and we are disappointed to see that your recent visit fell below your expectations. We know how important it is to rest while traveling. Your concerns will be addressed right away, and any room for improvement will be seized. Thank you for sharing your feedback. Please come back and stay with us again soon. We are confident that we can deliver a more enjoyable experience.
10/10 - 훌륭해요
William
2023년 9월 26일
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Property was easy to get into, plenty of parking, quiet, great staff, quiet, always had ice, great bed, nice tv service, needs a little remodeling but quite ok to stay.
William
2023년 9월에 3박 숙박함
6/10 - 괜찮아요
Timothy
2023년 9월 20일
Timothy
2023년 9월에 1박 숙박함
6/10 - 괜찮아요
Linda
가족 여행
2023년 8월 17일
좋아요: 직원 및 서비스
별로예요: 청결 상태
Beds were comfortable.
Linda
2023년 8월에 2박 숙박함
10/10 - 훌륭해요
Iris
2023년 8월 1일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to fast food places and other stores
Iris
2023년 7월에 1박 숙박함
6/10 - 괜찮아요
Steven
2023년 7월 17일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Price was great.. Doors not fully functional..... Mosquitos in room... Coffee maker not complete...hairs And stuff in sink..
Steven
2023년 7월에 1박 숙박함
2/10 - 너무 별로예요
Jeremy
2023년 6월 12일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Could not check in got told id have to pay for a new room even though i already paid for a room clerk would not look up any of my info
Jeremy
2023년 6월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 6월 26일
Dear Jeremy,We are saddened to learn about the difficulties you had at check-in. Please reach out to us offline so we can gather more information regarding your experience. Thank you for sharing your thoughts, and we hope you have safe travels.
8/10 - 좋아요
Jodi
단체 여행, 반려동물 동반 여행
2023년 6월 4일
좋아요: 청결 상태, 직원 및 서비스
Always love the microwave and refrigerator!!! Ice machine doesn’t work.
Jodi
2023년 5월에 1박 숙박함
8/10 - 좋아요
Matthew
가족 여행
2023년 5월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Matthew
2023년 5월에 2박 숙박함
8/10 - 좋아요
Scott
출장 여행
2023년 5월 3일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Scott
2023년 4월에 1박 숙박함
4/10 - 별로예요
Cole
출장 여행
2023년 4월 29일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bugs in room both time ive stayed. Carpet was disgusting. Sheets had stains, couch needed taken out and burned. Had to fix the shower handle so i could shower. 10/10 don't recommend. Go across the street if your staying in Kennet.
Cole
2023년 4월에 4박 숙박함
답변 제공: Guest Relations 님, 2023년 5월 9일
Dear Cole,Thank you for your comments. Had we known that your room was not to our usual standards, our team would have been happy to accommodate you accordingly. While pests are not a typical encounter for our guests, we have asked our pest service to come out and give our property a thorough investigation. In the future, we hope you'll consider giving us another chance to impress you.
10/10 - 훌륭해요
Linda
2023년 4월 27일
Linda
2023년 4월에 1박 숙박함
2/10 - 너무 별로예요
Cole
2023년 4월 15일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cole
2023년 4월에 3박 숙박함
4/10 - 별로예요
Tabatha
2023년 3월 19일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t recommend
No soaps… at all. No trash can. Toilet wouldn’t flush. Mattress sunk to the middle, cigarette burn holes in the sheets and bed cover. Floor had not been vacuumed. Desk clerk smoked the entire time he checked me in…. Not cool! Don’t recommend!
Tabatha
2023년 3월에 1박 숙박함
2/10 - 너무 별로예요
Wilma
출장 여행, 가족 여행
2023년 2월 20일
별로예요: 직원 및 서비스
Someone was in the room they gave me keys to! Gave me keys to another room it was not ready! Gave me keys to the first room it was very dirty! Looked like poop 💩 on the sheets! Couldn't stay there!
Wilma
2023년 2월에 1박 숙박함
답변 제공: General Manager 님, 2023년 2월 28일
Dear Wilma,We're sorry to hear that you didn't have a good time with us and for any issues with our accommodations. We'll be sure to have our housekeeping team look into all your comments further and make changes where necessary. Thank you, and we hope you'll join us again soon.
2/10 - 너무 별로예요
Crystal
2023년 2월 13일
Crystal
2023년 2월에 5박 숙박함
2/10 - 너무 별로예요
Salem
2023년 1월 18일
Salem
2/10 - 너무 별로예요
Angela
2023년 1월 2일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Angela
2022년 12월에 1박 숙박함
8/10 - 좋아요
Matt
2022년 10월 31일
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nothing fancy but good for the price.
It served its purpose. I think it's only a two-star hotel so you can't expect too much.
Matt
2022년 10월에 1박 숙박함
6/10 - 괜찮아요
Whitney
2022년 10월 22일
별로예요: 숙박 시설 상태 및 시설
It was terrible we didn’t even stay we saw what state the room was in and we left and we’re not able to get a refund from the from the hotel because we booked online. both of the beds were completely stripped and the linens were just thrown on the table the windows in the room were broke the headboard had fallen off the wall it was laid on one of the beds and that’s just what we saw from the doorway we did not continue any further in the room.
Whitney
2022년 10월에 1박 숙박함
2/10 - 너무 별로예요
Kierra
아이를 동반한 가족 여행
2022년 9월 10일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not book with them very unprofessional. The hotel has roaches and bed bugs. I reserved 3 nights and I found roaches and bedbugs they would not refund my money and I didn’t not stay even one night due to the roaches and bedbugs . They need to remove this place overall the worst! Can’t believe Expedia do business with such a unprofessional and low conduct place.
Kierra
2022년 9월에 3박 숙박함
2/10 - 너무 별로예요
Shadale
가족 여행
2022년 5월 30일
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty nasty
Very nasty!! I walked into room then walked out because there were roaches everywhere! Freaking nasty. Will NEVER stay there.
Shadale
2022년 5월에 2박 숙박함
2/10 - 너무 별로예요
jenny
가족 여행
2022년 5월 19일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Keep driving
The room was absolutely filthy. I dont know if all rooms were this way. But i did not see any cockroaches.. the only reason i stayed overnight with the lights on all night. Looks like a little something was being cooked in the tub from the purple and the burns into the tub..which is probably why the door was kicked in. The gentleman was very nice checking in but this hotel had me in fear inside and outside.
jenny
2022년 5월에 1박 숙박함
6/10 - 괜찮아요
Delfino
가족 여행
2022년 4월 17일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Delfino
2022년 4월에 1박 숙박함
8/10 - 좋아요
mark 님, paragould
2022년 4월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good
mark
2022년 4월에 1박 숙박함
4/10 - 별로예요
Johnny and Golden
출장 여행
2022년 3월 7일
별로예요: 청결 상태
O likes. Thee 1st room we was given 101 had very visible hair on towel toilet and floor. The bedspread had stains. We notified front desk they gave us another room 105 it was worse and the toilet was nasty and when hubby lifted up the toilet seat there was a blood stain There was dried urine stain around the side of toilet. It looked as if this toilet had not been properly cleaned in a while. I went to Walmart and brought cleaning supplies and scrubbed the bathroom down. There was people standing outside next room sitting on cars playing loud music we couldn't park in front of room because people was hanging out there who wasn't staying there until they left.
There was no pillowcases on the pillows and we called front desk and they brought them and handed them to me to put them on. The 2 rooms that we were given was very unsanitary. There was roaches crawling especially around the microwave we had food in there. We will never stay there agian.It was not worth the money we paid.😞😠
Johnny and Golden
2022년 3월에 1박 숙박함
답변 제공: General Manager 님, 2022년 3월 16일
It is disappointing to hear that your time with us may have fallen short of your expectations. Rest assured that our housekeeping team and pest control specialist have been made aware of your feedback and will be giving both rooms the attention they deserve. Thank you for taking a moment to help us improve, and we wish you all the best on your next adventure.
4/10 - 별로예요
Timothy
가족 여행
2022년 1월 13일
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Poor
The hotel overall is in very poor shape. The 1st day they had 3 granola bars out for "Breakfast"- the other days nothing. It doesn't seem very safe and people in parking lot drinking all hours of the night.
Timothy
2021년 11월에 4박 숙박함
6/10 - 괜찮아요
KIMBERLY
가족 여행
2021년 12월 13일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here.
Room was nasty. Hairs in bathtub, leaks in tub and sink, bllod stains on sheets, pillows didnt cover half the bed side by side. Desk staff rude. I checked out around 10 pm and staff would not come check me out or question why i was leaving.
KIMBERLY
2021년 12월에 1박 숙박함
4/10 - 별로예요
Tiffany
가족 여행
2021년 10월 12일
별로예요: 청결 상태, 편의 시설/서비스
Room could have definitely been cleaner there was stuff rubbed onto the walls, as well as cigarette burns in the bed sheets.
Tiffany
2021년 10월에 1박 숙박함
답변 제공: General Manager 님, 2021년 10월 20일
Dear Tiffany,
Thank you for your feedback. We trust you brought your concerns to our team right away, and we were able to properly address these issues while you were with us. It would be our pleasure to improve your perceptions going forward, so please come see us the next time you're in town.
6/10 - 괜찮아요
vernon
가족 여행
2021년 9월 28일
별로예요: 청결 상태, 객실의 편안함
needs maintance and pest control
vernon
2021년 9월에 1박 숙박함
4/10 - 별로예요
실제 이용하신 고객
가족 여행
2021년 7월 8일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I expected something better, we never did have the little breakfast, we never even enter the office. It was always locked.
실제 이용하신 고객
2021년 7월에 1박 숙박함
답변 제공: Guest Relations 님, 2021년 7월 28일
Thank you for choosing us for your lodging needs. It's unfortunate to read that we fell short of expectations during your stay, and we apologize for any inconvenience you encountered while you were here. We appreciate your feedback, and we wish you safe travels ahead.
2/10 - 너무 별로예요
Ronnie
출장 여행
2021년 6월 19일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty dirty room
Asked for room to be cleaned
They said ok
Did not show up
You should not list this property on you site
Ronnie
2021년 6월에 4박 숙박함
4/10 - 별로예요
실제 이용하신 고객
2021년 6월 16일
실제 이용하신 고객
2021년 6월에 5박 숙박함
2/10 - 너무 별로예요
실제 이용하신 고객
2021년 5월 24일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately, I did not like anything about this property. The towels and sheets were of poor quality and had cigarette burn holes in them. I went to get a new set and remake my bed, but they were of the same poor quality. I received one of each towel for a 4-day stay. I was not pleased.
실제 이용하신 고객
2021년 5월에 4박 숙박함
답변 제공: Heather 님, 2021년 5월 26일
So sorry about your stay. We just got our new towels in we were waiting on and now just waiting on our sheets. Again so sorry you didn't enjoy your stay with us.
4/10 - 별로예요
Shawna
가족 여행
2021년 5월 15일
별로예요: 숙박 시설 상태 및 시설
We were suppose to have a king bed but ended up with two queens. The room had only a wash cloth no towels. We had to ask for them and then the air condition did not work at first. No phone in room front desk door was locked most of the time. Poorly staffed. Staff that was there was nice I stayed a week because I had already prepaid for the room. I can guarantee I will not stay there again. Our last night there all I could do is smell pot and got a massive headache.
Shawna
2021년 5월에 6박 숙박함
답변 제공: Heather 님, 2021년 5월 26일
We're so sorry you didn't enjoy your stay. We did just our towels in that have been backordered for 5 weeks and now we are waiting on our sheets to come in. Again so sorry about your experience
4/10 - 별로예요
실제 이용하신 고객
가족 여행
2021년 4월 26일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had food stains everywhere.. my sheets and pillowcases had blood (or something of that consistency) on them. Absolutely disappointed. The only thing that room was missing was cockroaches.
실제 이용하신 고객
2021년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2021년 5월 5일
Thank you for your staying with us and for your detailed account of your stay. Be assured that we value all guest feedback to ensure the welfare of our property and our guests. That being said, we are extremely disappointed to hear that housekeeping did not properly clean your room. The concerns you had should not have gone under the radar and are unacceptable, especially at a time like this. We will immediately address this matter with our housekeeping staff to ensure this issue never occurs again.
We appreciate you taking the time to provide your valuable input and hope to welcome you again soon if you are willing to give us another chance.
2/10 - 너무 별로예요
Rebekah
2021년 4월 20일
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rebekah
2021년 4월에 1박 숙박함
4/10 - 별로예요
Steve
2021년 3월 21일
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Steve
2021년 3월에 2박 숙박함
2/10 - 너무 별로예요
실제 이용하신 고객
출장 여행
2021년 3월 11일
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I didnt have a good experience in this hotel people next to my room was smoking and all that smoke went thru my room woke up in the middel of the night requesting a change of room, on the other room was exactly the same thing
실제 이용하신 고객
2021년 2월에 7박 숙박함
답변 제공: Heather 님, 2021년 3월 15일
So sorry about you not having a good stay. We hope you give us another try.