Dear Mandi,Delivering top-notch accommodations is our goal, and we are disappointed that your recent visit fell short of that goal. Rest assured, we will speak with our staff and ensure that improvements are made to our cleaning guidelines. Our pest control servicer will be notified of your comments as well. We appreciate you bringing this to our attention. Regarding a refund, we encourage you to reach out to the third-party site you used for your reservation, as they will be best equipped to assist you. Thank you for being our guest, and safe travels.

Dear Tyler,The cleanliness of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. While we treat our property regularly, we'll be sure to have our pest control and housekeeping teams look into your comments further. In addition, we apologize for any noise issues. Please know that our team is always available to address this during your visit. Despite this, we hope you will give us another chance in the future.

Dear Linda,Our team uses all feedback to ensure our accommodations are top-notch, and we are disappointed to see that your recent visit fell below your expectations. We know how important it is to rest while traveling. Your concerns will be addressed right away, and any room for improvement will be seized. Thank you for sharing your feedback. Please come back and stay with us again soon. We are confident that we can deliver a more enjoyable experience.

Dear Jeremy,We are saddened to learn about the difficulties you had at check-in. Please reach out to us offline so we can gather more information regarding your experience. Thank you for sharing your thoughts, and we hope you have safe travels.

Dear Cole,Thank you for your comments. Had we known that your room was not to our usual standards, our team would have been happy to accommodate you accordingly. While pests are not a typical encounter for our guests, we have asked our pest service to come out and give our property a thorough investigation. In the future, we hope you'll consider giving us another chance to impress you.

Dear Wilma,We're sorry to hear that you didn't have a good time with us and for any issues with our accommodations. We'll be sure to have our housekeeping team look into all your comments further and make changes where necessary. Thank you, and we hope you'll join us again soon.

It is disappointing to hear that your time with us may have fallen short of your expectations. Rest assured that our housekeeping team and pest control specialist have been made aware of your feedback and will be giving both rooms the attention they deserve. Thank you for taking a moment to help us improve, and we wish you all the best on your next adventure.

Dear Tiffany, Thank you for your feedback. We trust you brought your concerns to our team right away, and we were able to properly address these issues while you were with us. It would be our pleasure to improve your perceptions going forward, so please come see us the next time you're in town.

Thank you for choosing us for your lodging needs. It's unfortunate to read that we fell short of expectations during your stay, and we apologize for any inconvenience you encountered while you were here. We appreciate your feedback, and we wish you safe travels ahead.

So sorry about your stay. We just got our new towels in we were waiting on and now just waiting on our sheets. Again so sorry you didn't enjoy your stay with us.

We're so sorry you didn't enjoy your stay. We did just our towels in that have been backordered for 5 weeks and now we are waiting on our sheets to come in. Again so sorry about your experience

Thank you for your staying with us and for your detailed account of your stay. Be assured that we value all guest feedback to ensure the welfare of our property and our guests. That being said, we are extremely disappointed to hear that housekeeping did not properly clean your room. The concerns you had should not have gone under the radar and are unacceptable, especially at a time like this. We will immediately address this matter with our housekeeping staff to ensure this issue never occurs again. We appreciate you taking the time to provide your valuable input and hope to welcome you again soon if you are willing to give us another chance.

So sorry about you not having a good stay. We hope you give us another try.