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뉴 베른 - 편안한 스위트, 체리 포인트 근처 여행 후기

2.5 out of 5
뉴 베른 - 편안한 스위트, 체리 포인트 근처
1006 Old Cherry Point Rd, New Bern, NC

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 829개 이용 후기 중 326개" "
평점 8 - 좋아요. 829개 이용 후기 중 269개" "
평점 6 - 괜찮아요. 829개 이용 후기 중 113개" "
평점 4 - 별로예요. 829개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 829개 이용 후기 중 57개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Dennis 님, Cicero

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lady at the desk was very nice to my 7 year old and family. The room was very clean and remodeled. Granite countertop in the bathroom and very nice linen. We were in town to pick up a new Jeep at Riverside Jeep down the road. We would definitely stay again.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

philip 님, idaho falls

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They tried to put us in a 3rd floor room with no elevator. The arthritis is flaring and no way. The desk staff offered a full refund and cancellation. I canceled, but no evidence of refund
2024년 4월에 1박 숙박함

8/10 - 좋아요

Torryian

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함

8/10 - 좋아요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only issue was the elevator was out and we were on the 3rd floor. There was also always food droppings in the stair well. It also sucked the pool was closed, but other than that loved the hotel. Even with contraction going on out front, it wasn't bad!
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Wendy

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

2/10 - 너무 별로예요

Richard 님, Newport

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
After checking in I was informed that the elevator did not work. My wife & I both have mobility issues so climbing the stairs to the 2nd floor was quite a battle. The pool was out of order & the guest laundry was also out of order. I will never stay at a Comfort Inn again. I mean NEVER!!!
2024년 4월에 2박 숙박함

4/10 - 별로예요

Shante'

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This hotel needs to be renovated, in room the rugs were stained, the door was getting into the room was broke. The elevator was having technical problems. They offered free breakfast but there was no free breakfast. Thank God I only stayed one night.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Cindy

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The staff was really helpful and nice. The breakfast was really good and well prepared.
2024년 4월에 4박 숙박함

8/10 - 좋아요

Frederick

출장 여행
Smiling staff
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Keaton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Thom

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Not knowing the area we picked the hotel on price and photos. Average in every way. Hotel is currently behind some big road construction. If I were doing it again I would pick somewhere closer to the downtown area.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Still has a "new" feel and look. Spacious rooms and very clean. Definitely an excellent choice
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Rowena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near airport
2024년 3월에 3박 숙박함

8/10 - 좋아요

Wendy 님, Nottingham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Indoor pool was freezing cold. Our room key didn’t work on 2 different occasions requiring us to return from 4th floor room to lobby via the stairs since the elevator was so slow. But the room and property were very clean, very comfortable bed and mostly friendly staff!
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Todd

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not very clean, the elevator did not work the second day, and we had to carry bags up 3 flights of stairs, and the worst was the at our convention in the city, apparently everyone was trying to leave the hotel about the same time and we had NO HOT WATER the last morning, it was no fun to take a cold shower in preparation for a day long conference.....poor....
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Sammy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a issue with first room but staff working was quick to fix it
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Elaine

2024년 3월에 1박 숙박함

4/10 - 별로예요

James

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The toilet had pubic hair on the underside of the seat and one of the comforters had a very large stain. The room door would not lock when leaving. Will not stay at the hotel ever again.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Tashala

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Lars

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff…!
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasantly unexpected interior.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Deandre

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a reasonable rate and clean.
2024년 2월에 1박 숙박함

4/10 - 별로예요

James 님, Oak Ridge

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Staff was okay, but bathroom was haphazardly wiped down with streaks on countertop and chrome fixtures
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Check in
We had to wait about 20 minutes at the front desk to check in. There was nobody working the desk, she had left to make an airport shuttle run. Staff levels need attention.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Abel

2024년 1월에 1박 숙박함

4/10 - 별로예요

Anne

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 14일
Dear Anne,Thank you for reviewing your stay.

6/10 - 괜찮아요

Juanita

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice building, but checked in first room was musty and behind toilet was rusted on floor from water leak, no sink stopper (very tasteless, room carpeting has large red spots. Went down stairs to switch rooms to room 204 and that room was not musty but smelled sour, metal pieces on sink were missing and no sink stopper. They had no more rooms so I was switched back to the better room 312. They apologized, but that’s no excuse for the property being this poor kept. I always book here when needed, bit that was the last stay ever. You have to do better.
2024년 1월에 1박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 14일
Dear Juanita,Thank you for reviewing your stay. I apologize for the issues you experienced. Upon informng the staff of your disatisfaction with the two rooms, we offered to cancel your reservation free of charge. You declined our offer and decided to stay. I do hope in the future in the future you find a property that suits your needs.

8/10 - 좋아요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great breakfast but wifi was poor
2023년 12월에 6박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 14일
Dear Thomas,Thank you for reviewng your stay.

10/10 - 훌륭해요

W Clarke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Courteous efficient staff. Super breakfast.

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice one night stay
We arrived a little early so we waited about 10 minutes. The housekeeper was still in our room when we arrived. The room was clean, no problems there. The fridge worked (freezer section too) but the coffee maker was in the bathroom. Didn't really care for that. Was able to get bedding for the sofa bed and had plenty of towels. The shower worked well and was pretty spacious. Was disappointed with breakfast as the term "hot deluxe breakfast" was used, amd it was continental at best. They have a waffle maker, but nothing else besides cereal, oatmeal, nutrigrain bars, and fruit.
2023년 12월에 1박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 14일
Dear Kimberly,Thank you for the positive review.

6/10 - 괜찮아요

Joanne

가족 여행
좋아요: 직원 및 서비스
Our last morning when i went to the bathroom and turned on the light...guess what ran under the sink..the only one i saw on our 4 night stay...the bathroom was the worse as the outlets didnt even work..so no night light in there. On a good note..it had a sofa and not just a chair. Staff was very nice and a good breakfast.
2023년 12월에 4박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 3일
Dear Joanna,Thank you for reviewing your stay.

2/10 - 너무 별로예요

Allen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 3일
Dear Allen,Thank you for reviewing your stay.

10/10 - 훌륭해요

QINGCHUAN 님, Wilmington

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 3일
Dear Qingchuan,Thank you for the positive review.

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 3일
Dear Cheryl,Thank you for the positive review.

10/10 - 훌륭해요

Amy

2023년 12월에 9박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 14일
Dear Amy,Thank you for the positive review.

6/10 - 괜찮아요

RHONDA L

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 3일
Dear Rhonda L,Thank you for reviewing your stay.

4/10 - 별로예요

Linda and Glenn

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We found 2 dead roaches as soon as we entered the room. Then the next morning, my husband found a small live one in the bathroom. The next day my husband saw another live one in our room. It’s a nice hotel with a friendly staff, but that issue should have been solved way before now because of prior complaints. We’ll stay somewhere else even though that hotel is convenient to my mom who lives nearby.
2023년 12월에 2박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 3일
Dear Linda and Glenn,Thank you for reviewing your stay. I apologize for the issues your experienced. I will be sharing your review with our maintenance and housekeeping staff to ensure future guests have a more enjoyable stay.

10/10 - 훌륭해요

India

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay and great value!
The location was great in proximity to New Bern and all the shopping and restaurant venues. The actual location itself doesn’t have a great view and is surrounded by construction right now but that did not deter us. The neighborhood felt safe. The hotel itself was well kept and inviting. Our room was two queen beds with a clinch bed and was spacious enough. The breakfast was good with many hot and cold options. The staff was kind and very accommodating. It was also a good value when comparing to other properties. If I had any suggestions it would be to offer some type of padding for the couch bed mattress as that was a little rough.
2023년 12월에 2박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 3일
Dear India,Thank you for the positive review. I am glad you enjoyed your time spend at our property.

6/10 - 괜찮아요

David

별로예요: 청결 상태, 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 3일
Dear David,Thank you for revewing your stay.

4/10 - 별로예요

David

가족 여행
별로예요: 청결 상태
We had two rooms and the bathrooms did not look like they have been cleaned well. The facility was nice but was not well maintained.
2023년 12월에 1박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 3일
Dear David,Thak you for reviewing your stay. I apologize for the issues you experienced. I will be passing your comments along to our maintenance and housekeeping department to improve the quality of stay for future guests.

4/10 - 별로예요

Alberta Y

2023년 11월에 3박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 3일
Dear Alberta Y,Thank you for sharing your experience while staying at our property.

8/10 - 좋아요

Shirley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 3일
Dear Shirley,Thank you for reviewing your stay.

4/10 - 별로예요

dawn

연인과의 여행
좋아요: 직원 및 서비스
Carpet needs to be cleaned asap. Internet not reliable. Our phones had to be constantly checked if we were on WiFi. Shower is terrible, not enough water pressure. Breakfast was good.
2023년 11월에 3박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 3일
Dear Dawn,Thank you for reviewing your stay. I apologize for the issues you experienced during your time at our property.

8/10 - 좋아요

Thomas A Cale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2023년 11월에 2박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2024년 1월 3일
Dear Mr.Cale,Thank you for the positive review.

10/10 - 훌륭해요

david

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was spacious..clean..very comfortable.
2023년 11월에 1박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2023년 11월 14일
Dear David,Thank you for the positive review.

10/10 - 훌륭해요

ROGER

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was nice to get a call asking is everything ok
2023년 11월에 1박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2023년 11월 14일
Dear Roger,Thank you for reviewng your stay. Im glad you enjoyed your time at our property.

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was very pleasant. We flew in from Colorado for a family funeral and our stay at your hotel made it easy on us. Thank you!
2023년 10월에 3박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2023년 11월 14일
Dear Sharon,Thnak you for the positive review. I am glad you and your enjoyed your time at our hotel.

10/10 - 훌륭해요

Kathy

2023년 10월에 2박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2023년 11월 14일
Dear Kathy,Thank you for the positive review.

10/10 - 훌륭해요

Sean

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
the hotel was clean and seemed vrey new, it was quiet and the room was fantastic
2023년 10월에 1박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2023년 10월 23일
Dear Sean,Thank you for the positive review.

10/10 - 훌륭해요

Theresa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice 2 day stay
Quiet relaxing stay. Bed was comfortable & hotel was clean. Friendly staff. Breakfast good.
2023년 10월에 2박 숙박함
답변 제공: Talaya Petteway ~ Front Desk Supervisor 님, 2023년 10월 23일
Dear Theresa,Thank you for the positive review.