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클라리온 인 렌튼 - 시애틀 여행 후기

2.5 out of 5
클라리온 인 렌튼 - 시애틀
3700 E Valley Rd, Renton, WA

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 259개" "
평점 8 - 좋아요. 1000개 이용 후기 중 344개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 208개" "
평점 4 - 별로예요. 1000개 이용 후기 중 95개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 94개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
클라리온 인 렌튼
좋아요
2023년 5월에 26박 숙박함
답변 제공: Guest Relations Management 님, 2023년 6월 16일
Dear Valued Guest, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
클라리온 인 렌튼
좋아요
2023년 5월에 26박 숙박함
답변 제공: Guest Relations Management 님, 2023년 6월 16일
Dear Valued Guest, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.We are pleased to hear that you enjoyed most aspects of your stay. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 5박 숙박함

10/10 - 훌륭해요

Karla 님, Pasco

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
For the price it is a great option. Not spotless but does not feel dirty. It is clean enough, the staff was very nice, a good breakfast, a d room has everything you need.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Karla, We appreciate your feedback and are delighted that you found our hotel to be a good option with a friendly staff, clean enough rooms, and a satisfying breakfast. Our team strives to provide all guests with a comfortable stay. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Jaime

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Jaime,We are thrilled to hear that you had an excellent stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to welcome you back soon for another wonderful experience!

10/10 - 훌륭해요

Jaime

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is good for sleeping
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Jaime,We appreciate your feedback regarding your recent stay with us. We strive to provide our guests with a comfortable experience, and we're glad to hear you found our hotel suitable for a good night's sleep. Our team hopes to welcome you back in the future for another restful stay.

8/10 - 좋아요

JOHN

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 18일
Hi John,Thank you for taking the time to rate your stay at Clarion Inn Renton. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.

8/10 - 좋아요

Chia

좋아요: 편의 시설/서비스
Reasonable fare and accommodation. Good breakfast. Wonderful staff.
2024년 4월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 16일
Hi Chia,Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you found our fare and accommodation reasonable, enjoyed our good breakfast, and appreciated our wonderful staff. Your satisfaction is our priority, and we're thrilled that we met your expectations during your stay. We value your patronage and look forward to welcoming you back for another wonderful stay.

4/10 - 별로예요

carl 님, abbotsford

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Where to start…. the room had a very musty, pungent odour when we opened the door; garbage in the room garbage cans to start; the bathroom fan was dirty…. easily seen since the vent cover was missing….; the bathtub had some white paint or something splattered inside it; and lastly, the door latch was broken off. The deadbolt worked though. The staff themselves were very nice and friendly. We never addressed any of these issues with them.
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 16일
Hi Carl,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay. Will be back.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Tina,We are thrilled to hear that you had a great stay with us! We appreciate your kind words and look forward to welcoming you back in the future. Thank you for choosing our hotel for your accommodation needs.

10/10 - 훌륭해요

Keo

2024년 3월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 23일
Hi Keo,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate your five-star rating and look forward to hosting you again in the near future.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff. Good breakfast was a great start to the day.
2024년 4월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 4일
Hi Brian,Thank you for your kind words! We're delighted to hear that you had a positive experience during your stay with us. Our staff takes great pride in providing exceptional service to our guests, and we're thrilled that you found them to be great. We'll be sure to pass along your compliments to our team members. We're also glad to hear that you enjoyed our breakfast offerings. Starting the day with a good breakfast is important, and we're pleased that it helped kick off your day on a positive note. Thank you once again for choosing to stay at Clarion Inn Renton. We look forward to welcoming you back for another wonderful stay in the future!

10/10 - 훌륭해요

Carol

좋아요: 숙박 시설 상태 및 시설
Very friendly. Breakfast is good. Quiet. Clean rooms.
2024년 3월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 4월 3일
Hi Carol,Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience during your stay with us. Providing friendly service, a good breakfast, quiet surroundings, and clean rooms are our top priorities, and we're glad that we could meet your expectations in these areas. Once again, we appreciate you choosing to stay at Clarion Inn Renton and hope to have the chance to welcome you back in the future.

10/10 - 훌륭해요

Jaime

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is perfect 👌
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 26일
Hi Jaime,Thank you for your wonderful feedback! We're thrilled to hear that you found your stay with us to be perfect. Providing exceptional service and ensuring our guests have a memorable experience is our top priority, and we're delighted that we succeeded in doing so during your visit. Thank you for choosing to stay at Clarion Inn Renton, and we hope to have the pleasure of welcoming you back soon.

2/10 - 너무 별로예요

Eric 님, Renton

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Eric,We regret to hear that you did not fully enjoy your stay with us. Please feel free to contact us directly with any concerns you may have so we can address them accordingly. We strive to provide the best experience for all our guests.

6/10 - 괜찮아요

aaron

좋아요: 직원 및 서비스
별로예요: 청결 상태
For the price not worth the stay.
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 19일
Hi Aaron,Thank you for your feedback regarding your recent stay at our hotel. We appreciate your feedback, as it helps us identify areas for improvement. We will carefully review our pricing and services to ensure that they align with the expectations of our guests. We hope that you will consider giving us another chance to provide you with a better experience in the future.

6/10 - 괜찮아요

Tesa

연인과의 여행
There was a bug on the bed luckily it wasn’t a bed bug. There was blood on the comforter like it wasn’t even washed. All I can say is you get what you pay for. The guy at the breakfast room was just hovering over people…. Like dude let me get my food in peace. If wet didn’t have to the last thing I would have chosen to be at.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Tesa, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 - 훌륭해요

Yukun

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Yukun,We are overjoyed to hear that you had an excellent experience during your stay with us! Please feel free to reach out to us directly if you have any additional comments or suggestions to share. We look forward to welcoming you back soon!

8/10 - 좋아요

Courtney

좋아요: 직원 및 서비스
It was okay, there was an extreme chemical smell.
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 12일
Hi Courtney,Thank you for your feedback regarding your recent stay at our hotel. We take all feedback seriously, and we will investigate the source of the chemical smell immediately to ensure that it is addressed properly. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 - 훌륭해요

Jaime

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is good for me
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 7일
Hi Jaime,Thank you for your feedback regarding your recent stay at Clarion Inn Renton. We're glad to hear that our hotel met your needs! Your satisfaction is important to us, and we're pleased that you found everything suitable during your stay. We appreciate your feedback and look forward to welcoming you back for another great experience in the future!

2/10 - 너무 별로예요

Ana 님, Portland

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel has a big bag smell, carpete are dirty. Walls are cracked. It’s really a horrible place. It shouldn’t be at Expedia portfolio.
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 5일
Hi Ana,Thank you for your feedback regarding your recent stay at our hotel. Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we did not meet this standard during your stay. We take your feedback seriously and assure you that we are taking immediate action to address the issues you have raised. Our housekeeping and maintenance teams are working diligently to rectify the cleanliness and maintenance issues throughout the hotel. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

2/10 - 너무 별로예요

Aileen

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would never stay there again. Seedy guy checking in in front of me with cash and no suitcase. First room they tried to put me in smelled of pot, sweat, and God knows what else. The room they switched me to had a TV that didn't work and curtains that were dirty and wouldn't close all the way. Bed was, thankfully, clean. Was up most of the night listening to heavy walking upstairs. Got out of there the next morning asap.
2024년 3월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 3월 5일
Hi Aileen,We are concerned to hear about the incidents you described, including the cleanliness and maintenance issues with the rooms, as well as the disturbance caused by noise from upstairs. Please know that we take your feedback seriously, and we are taking immediate action to address the issues you have raised. Our housekeeping and maintenance teams are conducting a thorough inspection of all our rooms to ensure that they meet our cleanliness and maintenance standards. Additionally, we will address any noise disturbances to ensure that all our guests can enjoy a peaceful stay. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.

10/10 - 훌륭해요

warren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 2월 29일
Hi Warren,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing to stay at Clarion Inn Renton Seattle, and we hope to have the pleasure of welcoming you back soon.

8/10 - 좋아요

Paola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Paola,We are delighted to hear you found our hotel to be a good place to stay. Our team works hard to provide a comfortable experience for all our guests. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out. Thank you for choosing to stay with us!

4/10 - 별로예요

Nick

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty, with no warm water
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Nick, We appreciate your feedback and regret to hear about your experience. We encourage guests to reach out to management directly with any concerns during their stay for immediate assistance in ensuring a comfortable experience. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fast and friendly service.
2024년 2월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2024년 2월 20일
Hi Daniel,We're thrilled to hear that you received fast and friendly service during your stay with us! Providing efficient and welcoming service is a top priority for us, and we're delighted that our team succeeded in making your experience more enjoyable. Thank you for choosing to stay at Clarion Inn Renton, and we look forward to welcoming you back for another wonderful stay in the future.

6/10 - 괜찮아요

SAVANNAH 님, PORTLAND

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello SAVANNAH,We appreciate you choosing our hotel for your stay, and we hope you had a pleasant experience overall. If there were any aspects of your visit that did not meet your expectations, please reach out to us so we can address them accordingly. We value your feedback and strive to provide all our guests with a memorable stay.

6/10 - 괜찮아요

MOISES VARGAS

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 7일
Hello MOISES VARGAS,We're sorry to hear that your stay with us was not up to your expectations. We appreciate your feedback and would like to make it right. Please reach out to us directly so we can address any concerns you may have had during your stay. We value your experience and hope to have the opportunity to improve it in the future.

8/10 - 좋아요

Gillian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very helpful staff
Very helpful & friendly staff. The breakfast was great & well stocked. The coffee was delicious as only Seattle can provide. I was visiting my sister in the hospital so the location was perfect.
2023년 12월에 2박 숙박함
답변 제공: Guest Relation Management 님, 2024년 1월 2일
Hi Gillian,Thank you for choosing our hotel and for taking the time to share your positive experience. We're delighted to hear that you found our staff helpful and friendly, enjoyed the great and well-stocked breakfast, and savored the delicious Seattle coffee. We understand the importance of a convenient location, especially during challenging times, and we're glad our hotel met your needs while visiting your sister in the hospital. We appreciate your feedback and look forward to welcoming you back.

8/10 - 좋아요

Desire

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 21일
Hi Desire,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 - 훌륭해요

Monte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 22일
Hi Monte,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 - 훌륭해요

Jaime

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien excellent las abitaciones muy limpias
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Jaime,Thank you for your positive feedback! We are glad to hear that you found our rooms to be clean. We aim to provide a comfortable and enjoyable stay for all our guests. If there is anything else we can assist you with, please do not hesitate to reach out to us.

10/10 - 훌륭해요

JOHN

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 14일
Hi John,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

8/10 - 좋아요

ronoldyb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2023년 12월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 12일
Hi Ronoldyb,We're pleased to hear that you found your stay convenient! Providing a convenient experience for our guests is a top priority, and we're glad to know that we met your expectations in this regard. Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back for another convenient and enjoyable stay in the future.

8/10 - 좋아요

Von

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay was OK. I was trying a couple of new spots this weekend with Clarion being the first. If I'm honest, it's an somewhat aged hotel, but I could see that they were making every effort to make this a Classy establishment. It was clean but not as luxurious as I'd hoped. That said, I can see staying here as it adds Value
2023년 12월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 12일
Hi Von,Thank you for taking the time to share your feedback about your stay at Clarion. I'm glad to hear that the hotel's efforts to maintain cleanliness were noticeable. Your comments about the hotel's age and the level of luxury are duly noted. We understand the importance of creating a comfortable and stylish atmosphere for our guests, and we will take your feedback into consideration as we strive to improve our accommodations. We appreciate your decision to try our hotel, and we hope to have the opportunity to welcome you back for a more satisfying experience in the future.

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Oh, it was good enough for a night near Seattle
2023년 12월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 7일
Hi Susan,Thank you for choosing to stay with us during your visit near Seattle! We appreciate your feedback and are glad to hear that our accommodations were good enough for your one-night stay. We value your patronage and hope to have the opportunity to welcome you back whenever your travels bring you to the Seattle area.

10/10 - 훌륭해요

Adam

2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 5일
Hi Adam,Thank you for giving us a perfect rating! It is our constant endeavor to provide exceptional service and create memorable experiences for our guests, and it's rewarding to know that we have succeeded in doing so for you. Your feedback serves as a great motivator for our team to continue delivering excellent service. We appreciate your business and hope to have the pleasure of serving you again soon.

10/10 - 훌륭해요

ANDY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you.
2023년 9월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 12월 1일
Hi Andy,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

6/10 - 괜찮아요

Kelly Burrus

좋아요: 청결 상태
I was in domestic violence situation. Checking in made staff aware. He gave me room by office very caring. Person on next shift gave out room number. I didn't think they could give that information. Frightening.
2023년 11월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 30일
Hi Kelly,I want to assure you that we take this matter very seriously, and we will be conducting a thorough investigation into what happened. Sharing room numbers without proper authorization is a violation of our policies, and we will take immediate steps to address this issue with our staff to prevent such incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

2/10 - 너무 별로예요

Taya

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was absolutely the worst experience I ever had at a hotel. THE PICTURES ARE VERY MISLEADING AND DO NOT REFLECT HOW THE HOTEL LOOKS. Everything was gross, dirty, old looking and was 10 times worse than a motel 6. It seemed like this hotel had been abandoned for 3 years then someone decided to buy it and did not clean or renovate it. There were stains all over the wall, bedding, and curtains. Cracks in the ceilings, furniture in bedroom seemed like it was bought at a garage sale, and you could hearing the plumbing throughout the whole hotel. Hallways had wet wall signs everywhere despite the walls being dry and did not smell like fresh paint. Seems like they wanted it to look like it was “under renovation” to excuse for how dilapidated everything looked. Hotel had awful musky smell as well. I refused to take off my shoes as I was too afraid to even touch the floor. The fact how much they are charging for this disgusting place is insane and no one should stay here.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello Taya,Thank you for taking the time to provide us with your feedback. We apologize for any inconvenience caused during your stay. We strive to ensure that our guests have a comfortable experience, and we regret that we fell short of your expectations. We appreciate your comments regarding the condition of the hotel and will take them into consideration for future improvements. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.

10/10 - 훌륭해요

Jose

좋아요: 직원 및 서비스
Me gustaría que se tomaran el tiempo de ir a limpiar a diario la habitación, me quedé 3 noches y en ninguna ocasión fueron a limpiar ni a cambiar las sábanas!!!
2023년 11월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 6일
Hi Jose,Thank you for your feedback regarding your recent stay at our hotel. We take your feedback seriously, and we will address this issue with our housekeeping team to ensure that rooms are cleaned and refreshed as per our standard procedures. Your feedback is invaluable in helping us identify areas for improvement, and we appreciate your understanding. Thank you for bringing these concerns to our attention, and we hope to have the chance to serve you better in the future.

10/10 - 훌륭해요

Joseph Lawrence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good and quick service. Will work with you if you need something special done
2023년 10월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 24일
Hi Joseph,Thank you for taking the time to share your feedback. We're delighted to hear that you found our service to be good and quick. Providing efficient and attentive service is a top priority for us, and your positive feedback reaffirms our commitment to delivering a great experience for our guests. We value your input and look forward to serving you again in the future.

10/10 - 훌륭해요

Jaime

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Is good
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 11월 6일
Hi Jaime,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a good stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!

10/10 - 훌륭해요

Joshua

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Hello Joshua,Thank you for giving us a perfect rating! We are delighted to hear that you had a great experience with us. We hope to welcome you back soon!

2/10 - 너무 별로예요

Yanan

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Hello Yanan,We appreciate your feedback and apologize for any inconvenience you may have experienced. We value your opinion and will work towards improving our services. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Cathlynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfort is key.
Pros: Good, fast breakfast. Great bed pillows and mattress. Modern bedding. Air via both window and electric. Convenience appliances. Roomy. Clean. All staff very attentive. Cons: Any run-down appearances were just that - aesthetics. Advertised as having in-house restaurant and bar.- both closed. Accessible bathroom is one grab bar outside tub - fixed shower head - tiny space. In short - some disappointments, but so, so comfortable.
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 22일
Hello Cathlynn,Thank you for your feedback. We sincerely apologize for the inconvenience regarding the in-house restaurant and bar. We appreciate your compliments on our breakfast, bedding, cleanliness, and attentive staff. We will also take note of your comments regarding the accessible bathroom for future stays.

8/10 - 좋아요

anthony

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello anthony,Thank you for your positive feedback! We're glad you enjoyed your stay with us.

10/10 - 훌륭해요

Angelica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitivamente ocupa una alberca
2023년 9월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 12일
Hi Angelica,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a good stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!

8/10 - 좋아요

Jamar

좋아요: 직원 및 서비스
Was a place to stay and it was good enough
2023년 10월에 3박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 11일
Hi Jamar,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a good stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!

2/10 - 너무 별로예요

Emanuel

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was not what was shown in the pictures and was under construction and very nasty looking hotel and canceled my stay!
2023년 10월에 1박 숙박함
답변 제공: Guest Relation Management 님, 2023년 10월 10일
Hi Emanuel,Please know that we take your feedback seriously, and we will use it to address the issues you've mentioned, ensuring that our online representation accurately reflects the hotel's current state. Thank you for bringing these matters to our attention, and we hope you will consider giving us another opportunity to provide you with a much-improved experience in the future.