이탈리아 프레떼 시트, 고급 침구, 오리/거위털 이불, 필로우탑 침대

더 리츠 칼튼, 토론토 여행 후기

5 out of 5
더 리츠 칼튼, 토론토
181 Wellington St W, Toronto, ON

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 744개 이용 후기 중 612개" "
평점 8 - 좋아요. 744개 이용 후기 중 79개" "
평점 6 - 괜찮아요. 744개 이용 후기 중 33개" "
평점 4 - 별로예요. 744개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 744개 이용 후기 중 14개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

BACK KOO

2022년 10월에 3박 숙박함
답변 제공: mimi 님, 2022년 10월 17일
Thank you for choosing to stay at The Ritz-Carlton, Toronto. We look forward to welcoming you back again in the near future. Warm regards, Mimi

10/10 - 훌륭해요

MI KYUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙박시설은 전반적으로 만족하였습니다. 직원들도 친절하였고요. 한가지, 주차를 다른 주차장에 하는 바람에 조금 불편함을 느꼈으나 직원분이 친절하게 설명하여 주었고 다시 호텔 주차장으로 이동하게 되어 마지막날 캐나다 여행 마무리 잘되어 모두 만족합니다. Good!
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

Hansang 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
정말 최고의 조식....

10/10 - 훌륭해요

choi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Abhijeet

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service and attention to detail. Lobby staff goes the extra-mile to make you feel comfortable.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Dr Yunus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charlene at reception was nothing short of amazing. Her personality was genuine and so sincere. Very accommodating and pleasant to talk to. Charlene went above and beyond to makexour stay comfortable Charlene is very approachable to answer a y questions we had. Thank you
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Billy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Thanh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Extremely helpful staff
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

MIDORI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: SA 님, 2024년 4월 10일
Dear Peter, thank you for choosing The Ritz-Carlton, Toronto and taking the time to leave us a perfect rating. We're so thrilled to hear that you enjoyed your stay and we look forward to welcoming you back again soon! Best regards.

10/10 - 훌륭해요

BOLANLE

2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Nick

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience will visit again
2024년 3월에 1박 숙박함
답변 제공: SA 님, 2024년 3월 26일
Dear Nick, thank you for choosing to stay at The Ritz-Carlton, Toronto. We're so thrilled to hear that you had a great experience and we look forward to your next visit! Best regards.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: SA 님, 2024년 3월 15일
Dear Peter, thank you for choosing to stay with us at The Ritz-Carlton, Toronto! We are so happy to hear that you had a 5 out of 5 experience and we look forward to welcoming you back again soon! Best regards.

8/10 - 좋아요

RAMI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: SA 님, 2024년 3월 5일
Dear RAMI, thank you for leaving us a rating. We're thrilled you enjoyed your recent stay at The Ritz-Carlton, Toronto. If you have any further feedback or requests, please don't hesitate to share. We look forward to welcoming you back soon! Best regards.

10/10 - 훌륭해요

June

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: SA 님, 2024년 3월 5일
Dear June, thank you for the wonderful 5-star rating! We're delighted you had an exceptional experience at The Ritz-Carlton, Toronto. Your feedback is truly appreciated, and we look forward to welcoming you back soon. Best regards.

10/10 - 훌륭해요

zaid

2024년 2월에 1박 숙박함
답변 제공: SA 님, 2024년 3월 26일
Dear zaid, thank you for staying with us at The Ritz-Carlton, Toronto and taking the time to leave us a perfect rating. We hope to have the pleasure of welcoming you back again soon! Best wishes.

10/10 - 훌륭해요

Ramneet Singh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love it
2024년 2월에 2박 숙박함
답변 제공: SA 님, 2024년 2월 26일
Dear Ramneet Singh, thank you for choosing The Ritz-Carlton, Toronto. We are so thrilled to hear that you enjoyed your stay. We look forward to welcoming you back again soon. Best regards.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: SA 님, 2024년 2월 26일
Dear Peter, thank you for choosing The Ritz-Carlton, Toronto for your stay and taking the time to leave us a perfect rating. We are so thrilled to see that you found your stay to be exceptional and we look forward to your next visit. Best regards.

8/10 - 좋아요

andy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: SA 님, 2024년 2월 12일
Dear andy, thank you for choosing The Ritz-Carlton, Toronto for your stay. We hope you had a wonderful visit and that we have the pleasure of welcoming you back again soon. Best regards.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: SA 님, 2024년 2월 5일
Dear Peter, thank you for choosing The Ritz-Carlton, Toronto for your stay. We're so thrilled to see that you had an excellent experience and we hope to have the pleasure of hosting you again soon. Best regards.

10/10 - 훌륭해요

Kai

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: SA 님, 2024년 1월 31일
Dear Kai, thank you for choosing The Ritz-Carlton, Toronto. Thank you for your perfect rating. We hope to welcome you again soon! Best regards.

10/10 - 훌륭해요

Lynda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire staff at this hotel go far beyond expectations in an effort to make your stay enjoyable an memorable. No detail is too small for their attention. they are outstanding.
2024년 1월에 1박 숙박함
답변 제공: SA 님, 2024년 1월 11일
Dear Lynda, thank you for choosing The Ritz-Carlton, Toronto and taking the time to leave your review. We greatly appreciate your kind words and for acknowledging the effort behind our service. Our Ladies and Gentlemen are dedicated to ensuring our guest's needs are not only met, but have been anticipated for your comfort and convenience. We hope to have the opportunity to provide you exceptional service once again in the near future! Best regards.

6/10 - 괜찮아요

Sarkis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: SA 님, 2024년 1월 8일
Dear Sarkis, thank you for taking the time to leave us a rating on your recent stay at The Ritz-Carlton, Toronto. We sincerely apologize that your experience did not meet our usual high standards. Your feedback is invaluable, and we are keen to learn more about the specific areas that fell short. Our commitment to guest satisfaction is unwavering, and we would love the chance to address your concerns and provide you with an exceptional stay in the future. Please consider reaching out to us directly with more details so that we can better understand and rectify any shortcomings. We appreciate your input and hope to have the opportunity to welcome you back for an improved experience. Best regards.

10/10 - 훌륭해요

Brandon

2023년 12월에 1박 숙박함
답변 제공: SA 님, 2024년 1월 5일
Dear Brandon, thank you for choosing The Ritz-Carlton, Toronto. We're so thrilled to hear that you had an exceptional experience and we look forward to welcoming you back again soon! Best regards.

10/10 - 훌륭해요

Magdaleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: SA 님, 2024년 1월 2일
Dear Magdaleen, thank you for choosing The Ritz-Carlton, Toronto for your stay. We're so thrilled that you had a 10 out of 10 experience and we hope to see you again soon! Happy New Year! Best regards.

8/10 - 좋아요

Yuting

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: SA 님, 2024년 2월 1일
Dear Yuting, thank you for choosing The Ritz-Carlton, Toronto and for taking the time to leave your rating. We hope to welcome you back again soon! Best regards.

10/10 - 훌륭해요

Amr

2023년 12월에 1박 숙박함
답변 제공: SA 님, 2024년 1월 2일
Dear Amr, thank you for choosing to stay at The Ritz-Carlton, Toronto. We are so delighted to see that you had an exceptional experience and we look forward to your next visit! Best wishes.

10/10 - 훌륭해요

Spiridon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: SA 님, 2023년 12월 29일
Dear Spiridon, thank you for choosing The Ritz-Carlton, Toronto for your stay! We are so thrilled that you had a 10/10 experience during your visit. We hope to see you again soon and welcome you back for another excellent experience! Best regards.

6/10 - 괜찮아요

Liam 님, London

좋아요: 청결 상태
2023년 12월에 3박 숙박함
답변 제공: SA 님, 2023년 12월 29일
Dear Liam, thank you for taking the time to leave us a rating on your recent stay at The Ritz-Carlton, Toronto. We sincerely apologize that your experience did not meet our usual high standards. Your feedback is invaluable, and we are keen to learn more about the specific areas that fell short. Our commitment to guest satisfaction is unwavering, and we would love the chance to address your concerns and provide you with an exceptional stay in the future. Please consider reaching out to us directly with more details so that we can better understand and rectify any shortcomings. We appreciate your input and hope to have the opportunity to welcome you back for an improved experience. Best regards.

8/10 - 좋아요

Andrea

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: SA 님, 2023년 12월 28일
Dear Andrea, thank you for choosing The Ritz-Carlton, Toronto and taking the time to leave us a rating. We hope you enjoyed your visit and that we were able to leave a lasting impression. Best regards.

10/10 - 훌륭해요

Fadel

2023년 9월에 1박 숙박함
답변 제공: SA 님, 2023년 12월 28일
Dear Fadel, thank you for staying with us at The Ritz-Carlton, Toronto. We are so thrilled to see that you had a 5/5 experience and we hope to welcome you back soon for another wonderful stay. Best wishes.

10/10 - 훌륭해요

Peter

2023년 12월에 1박 숙박함
답변 제공: SA 님, 2023년 12월 28일
Dear Peter, thank you for choosing The Ritz-Carlton, Toronto and taking the time to leave us a 5 out of 5 rating. We are so delighted to hear that you had a wonderful experience and we hope to welcome you back soon! Best wishes.

10/10 - 훌륭해요

Kieonna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Toilet Was My Favorite Part
Our reason for visiting Toronto was to see a show that was being held by popular relationship coaches and other guest speakers. (Nothing to do with the Ritz) The show was rescheduled without our knowledge. Considering we live in California, booked flights, a hotel and excursions, we decided to go all out & make the best of the trip regardless. I was torn between The Ritz Carlton & The Four Seasons. Having never stayed at either one, after looking at numerous reviews with different companies, we decided The Ritz Carlton was the best choice & I couldn’t have been happier. The entire staff was very friendly from arrival to departure for the most part. We were given tips & suggestions the entire trip from the hotel staff. The cleanliness in the lobby, suites & restaurants are unmatched. Now, there’s restaurant’s inside the hotel, one being immediately to your left from the entrance & the other a few feet & up the stairs. That particular person was not as warm & friendly as everyone else so we decided not to eat there. In addition, we did not have reservations although there were plenty tables available & her bubbly conversation with the guest that were in front of us compared to us was distasteful, so unfortunately, one band one sound. We had a corner suite which is equivalent to a single apartment minus a kitchen. The 24hr room service made up for that. Overall I will choose five star hotels each time I travel as I was very impressed. Highly recommend this hotel, area & staff.
The seat warms and cleanses your front & back private areas. I can never use a regular toilet again!
2023년 12월에 2박 숙박함
답변 제공: SA 님, 2023년 12월 28일
Dear Kieonna, thank you for sharing your experience. We are delighted to have been part of your trip to Toronto. It's fantastic to hear that you found our staff friendly and helpful. We appreciate your feedback regarding your restaurant experience, and we will address this internally to ensure consistent service. We are honoured to have otherwise met your expectations, and we look forward to welcoming you back on your future travels. Best wishes.

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: SA 님, 2023년 12월 19일
Dear Patricia, thank you for choosing to stay at The Ritz-Carlton, Toronto. We are so thrilled to hear that you had a 5 out of 5 experience and we hope to welcome you back again soon. Best wishes.

10/10 - 훌륭해요

Daphne

2023년 11월에 1박 숙박함
답변 제공: SA 님, 2023년 11월 29일
Dear Daphne,Thank you for visiting The Ritz-Carlton, Toronto and taking the time to leave us a perfect 10 out of 10 rating. We are so thrilled to see that you enjoyed your stay and we hope to welcome you back again soon! Best regards.

10/10 - 훌륭해요

Rozita

2023년 11월에 1박 숙박함
답변 제공: SA 님, 2023년 12월 11일
Dear Rozita, thank you for choosing to stay at The Ritz-Carlton, Toronto and taking the time to leave us a perfect rating. We are so delighted to see that you had enjoyed your stay and we hope to welcome you back again soon! Best regards.

10/10 - 훌륭해요

Tatyana Mikhaylovna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: SA 님, 2023년 10월 17일
Dear Tatyana Mikhaylovna, thank you for choosing to stay at The Ritz-Carlton, Toronto and for taking the time to leave us a perfect rating! We are so happy to hear that you had a wonderful stay with us and we look forward to welcoming you back in the near future. Best regards,

10/10 - 훌륭해요

Dione

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Your staff was excellent and very helpful
2023년 10월에 3박 숙박함
답변 제공: mimi 님, 2023년 10월 16일
Dear Dione, I'm glad to hear that you had a positive experience with our staff at The Ritz-Carlton in Toronto. We always strive to provide excellent service and assistance to our guests. We value your input and look forward to welcoming you back in the future.Warm regards, Mimi

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: SA 님, 2023년 10월 11일
Dear Leslie, thank you for staying at The Ritz-Carlton, Toronto. We are thrilled to see that you enjoyed your visit and we look forward to welcoming you back for yet another enjoyable stay. Best regards,

10/10 - 훌륭해요

Arjun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: SA 님, 2023년 10월 11일
Dear Arjun, thank you for choosing to stay with us at The Ritz-Carlton, Toronto and for taking the time to leave us a 5 out of 5 rating. We are so delighted to see that you enjoyed your stay. We look forward to your next visit. Best regards,

2/10 - 너무 별로예요

phiroz

2023년 9월에 4박 숙박함
답변 제공: SA 님, 2023년 10월 5일
Dear phiroz, we are genuinely sorry to hear about your less-than-satisfactory experience at The Ritz-Carlton, Toronto. We value your feedback and would appreciate the opportunity to learn more about your stay to address any concerns you may have had. Please don't hesitate to reach out to our guest relations team so that we can better understand your specific issues and work towards exceeding your expectations in the future. Your comfort and satisfaction are of utmost importance to us, and we hope to have the privilege of serving you again in the near future. Thank you for choosing The Ritz-Carlton, Toronto. Best regards,

6/10 - 괜찮아요

Shenglin

좋아요: 직원 및 서비스
답변 제공: SA 님, 2023년 10월 5일
Dear Shenglin, than you for choosing to stay with us at The Ritz-Carlton, Toronto. We hope you had a delightful visit and we hope to welcome you back! Best regards,

10/10 - 훌륭해요

Craig

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel with very convenient location. Room was typical for a Ritz-Carlton and staff was uniformly excellent. Will definitely stay here again next time in Toronto.
2023년 9월에 3박 숙박함
답변 제공: SA 님, 2023년 10월 5일
Dear Craig, thank you for staying with us at The Ritz-Carlton, Toronto. We are so thrilled to hear that you enjoyed our hotel. Our Ladies and Gentlemen are dedicated to ensuring that your stay is nothing short of exceptional. We look forward to your next visit with us! Best regards,

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great hotel
A great hotel,perfect rooms, great team of people to support you and perfectly situated in Toronto. I can't think of a better hotel!
2023년 9월에 5박 숙박함
답변 제공: SA 님, 2023년 11월 1일
Dear Richard, we sincerely appreciate your choice to stay at The Ritz-Carlton, Toronto and for taking the time to share your wonderful review. It brings us immense joy to learn that you had such a positive experience with our rooms, staff, and our convenient location. Your kind words serve as a testament to our commitment to providing exceptional service and creating memorable experiences for our guests. We are already looking forward to the pleasure of hosting you once again during your next visit. Best wishes.

10/10 - 훌륭해요

Suffia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service. Staff of hotel and TOCA restaurant were fantastic!! Will definitely stay here again !
2023년 9월에 3박 숙박함
답변 제공: SA 님, 2023년 9월 18일
Dear Suffia, thank you for choosing The Ritz-Carlton, Toronto and for leaving a glowing review! We're delighted to hear that you enjoyed your stay with us, and that our dedicated team, both at the hotel and TOCA restaurant, exceeded your expectations. We look forward to welcoming you back for another exceptional experience in the future! Best regards,

10/10 - 훌륭해요

Robert

2023년 9월에 1박 숙박함
답변 제공: SA 님, 2023년 9월 18일
Dear Robert, thank you for choosing to stay at The Ritz-Carlton, Toronto and taking the time to leave us a perfect rating. We are so delighted to see that you enjoyed your stay and we look forward to your next visit for another 10 out of 10 experience. Best regards,

6/10 - 괜찮아요

Jean-François

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: SA 님, 2023년 9월 18일
Dear Jean-François,Thank you for choosing The Ritz-Carlton, Toronto for your recent stay and for taking the time to share your feedback. We appreciate your input and are committed to continuously improving our guests' experiences. If you have any specific suggestions or areas where we can enhance your stay next time, please feel free to share them. We value your patronage and look forward to the opportunity to exceed your expectations in the future.Best regards,

10/10 - 훌륭해요

Minh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and luxurious.
2023년 9월에 1박 숙박함
답변 제공: SA 님, 2023년 9월 11일
Dear Minh, We're delighted to hear that you found your experience with us at The Ritz-Carlton, Toronto to be both serene and opulent. Creating a tranquil and luxurious environment for our guests is a top priority, and your positive feedback reaffirms our commitment to delivering exceptional hospitality. We look forward to welcoming you back for another memorable stay in the future. Thank you for choosing The Ritz-Carlton, Toronto.

2/10 - 너무 별로예요

ostap

2023년 9월에 1박 숙박함
답변 제공: SA 님, 2023년 9월 29일
Dear ostap, we sincerely regret to hear about the recent experience at The Ritz-Carlton, Toronto. Please accept our apologies for any inconveniences you may have encountered. Guest satisfaction is of utmost importance to us, and we genuinely value your feedback as it helps us continuously improve our services. We kindly invite you to connect with our Director of Front Office, Alroy Fernandes, at your earliest convenience to discuss your concerns in greater detail. We are wholeheartedly committed to addressing these issues and ensuring a more positive experience for you in the future. Thank you for bringing this matter to our attention, as it assists us in our ongoing efforts to provide exceptional service. Best regards,

10/10 - 훌륭해요

Jason

2023년 9월에 2박 숙박함
답변 제공: SA 님, 2023년 9월 27일
Dear Jason, thank you for staying with us at The Ritz-Carlton, Toronto and taking the time to leave us a 5 out of 5 review! We are so delighted to hear that you had an exceptional experience with us and we look forward to your next visit! Best regards,