미니바, 객실 내 금고, 책상, 노트북 작업 공간

빅토리아 크라운 플라자 호텔 여행 후기

4 out of 5
빅토리아 크라운 플라자 호텔
292B Ajose Adeogun Street, Victoria Island, Lagos

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 120개 이용 후기 중 42개" "
평점 8 - 좋아요. 120개 이용 후기 중 36개" "
평점 6 - 괜찮아요. 120개 이용 후기 중 29개" "
평점 4 - 별로예요. 120개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 120개 이용 후기 중 5개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

Co.Ltd.

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2022년 9월에 5박 숙박함

10/10 - 훌륭해요

Seil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Two Thumbs Up.
Unexpectedly and surprisingly great. Best value for money. I salute to all the people working at VCP for their commitment toward customer satisfaction. Thank you for making my stay so pleasant.
답변 제공: Motola 님, 2018년 5월 22일
Dear Seil, Thank you for taking the time to write us such great feedback. It was a delight to have hosted your stay in Lagos. We'll share this with the team, as we're sure it will motivate us to do even better in future. We look forward to making your next visit more memorable. Best regards,

10/10 - 훌륭해요

haidrat toyin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location for shopping especially with a car.Need more choices in breakfast. Staff was excellent and helpful. Room always cleaned and well tidy. Will recommend it to anyone
2024년 2월에 6박 숙박함
답변 제공: Front Office Manager 님, 2024년 2월 24일
Dear Toyin, Thank you for your feedback. We will improve on our breakfast choices and make a more memorable stay on your next stay. Thank you again

8/10 - 좋아요

Cynthia

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful Hotel not to far from attractions. The only thing that was my concern is evening outside not really safe if walking. Other then that my stay was good.
2023년 10월에 2박 숙박함
답변 제공: promise vcp 님, 2023년 11월 3일
thanks

8/10 - 좋아요

TECHKRAFT INDUSTRIES P LT

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Victoria crowne Plaza
Its a good hotel with good service, my 2nd stay here
2023년 9월에 3박 숙박함
답변 제공: VCP 님, 2023년 10월 6일
Thanks for your kind words, we are happy to welcoming you back to the hotel

6/10 - 괜찮아요

Sheila

좋아요: 직원 및 서비스
The
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 19일
Dear Madam Sheila, We are sorry if we did not meet with your expectations on this occasions. I see your review is not complete. Perhaps you can elaborate on the issues during your stay. Thank YouMorten Ebbesen General Manager

10/10 - 훌륭해요

Lio

좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Adanne

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Nina 님, San Pedro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very beautiful property
2023년 4월에 1박 숙박함
답변 제공: Amanda 님, 2023년 5월 6일
Thank you, for staying with us. we are delighted by your king words and we can't wait to welcoming you again at Victoria crown plaza hotel.

6/10 - 괜찮아요

Stephen charles Smotts

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Air conditioning was broke. They out me in the wring room the first night with a broken ac. Moved me to a new room due to broken ac. Still wrong room. Ac broke at 3 am.. moved me to the right room the next day and the ac worked 40 percent. They brought me a fan and thats how i finished my time there, under a fan. The staff was courteous and very helpful
2023년 2월에 6박 숙박함

10/10 - 훌륭해요

Micheal

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great reception
2023년 1월에 2박 숙박함

6/10 - 괜찮아요

Olivier

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 1월에 2박 숙박함

2/10 - 너무 별로예요

Patrick

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Staff was wonderful. Always smiling and willing to assist.
2022년 8월에 9박 숙박함

6/10 - 괜찮아요

Vinayak

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked everything else, except: 1. Restaurant is not well equipped to make the foods that are offered on the menu. Half of the items I ordered, I was told they are not available at the moment. 2. They play a loud music in all hallways and lobby 24 hours, which is irritating; and I don't know why? Even when you go to bed at night, the music keeps playing. I personally had to call them every night and ask them to turn off the music as people need to sleep quietly.
2022년 9월에 7박 숙박함

6/10 - 괜찮아요

Della

좋아요: 직원 및 서비스, 객실의 편안함
Nice but needs improvements
Nice rooms and big. Good breakfast selections. Only problem I had is the power, it goes out a lot more than 30 minutes or so. Bugs is also an issue (cockroach)
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Kanya

2022년 4월에 9박 숙박함

10/10 - 훌륭해요

Tommy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
service was good clean and good hotel.And staff was always helpful.And only 10 min walk to landmark beach
2022년 3월에 9박 숙박함
답변 제공: Opeyemi 님, 2022년 4월 27일
Dear Tommy, Thank you for your review and for choosing our hotel. We are thrilled that you enjoyed your stay and look forward to having you stay with us again.

10/10 - 훌륭해요

TAKIYAH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함

4/10 - 별로예요

Johnpaul

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
JP
There was no hot water coming from the shower, washroom door can’t close, AC is advance fan nothing good to talk about. Customer service perfect every other things about the room is nothing good to talk about.
2022년 2월에 3박 숙박함

10/10 - 훌륭해요

OLUSOLA 님, Gbagada

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The attitude of the staff has been pleasant
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Janell

2020년 12월에 1박 숙박함

2/10 - 너무 별로예요

Chenlingzi

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Inhabitable.
2021년 12월에 4박 숙박함

4/10 - 별로예요

Anders

별로예요: 직원 및 서비스
No water!
This was my fourth time at this hotel, unfortunately the hotel have lost the touch. They don’t have water. They water is dirty and it isn’t running well. I won’t be going back there .
2021년 5월에 5박 숙박함
답변 제공: Opeyemi T. 님, 2021년 7월 18일
Dear Anders, I am truly sorry to hear about your experience during your stay. I understand your frustration and can't apologize enough. We had a technical issue with the water lines and despite our team's effort, we were unable to fix it timely. We are very sorry and hope you will give us another chance to prove we are truly "people caring for people".

10/10 - 훌륭해요

Debra

2021년 3월에 1박 숙박함
답변 제공: GM 님, 2021년 5월 3일
Thank you

8/10 - 좋아요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint hotel men dålig air conditioner. Anna
2021년 3월에 3박 숙박함
답변 제공: GM 님, 2021년 5월 3일
Thank you , we have upgraded our AC system

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Great hotel, clean and great service
2021년 1월에 3박 숙박함

2/10 - 너무 별로예요

Alex

출장 여행
별로예요: 직원 및 서비스, 객실의 편안함
Unpleasant Stay!
My room Air-conditioner was not working, I complained to the hotel staff, they came, fumbled with the AC Regulator without fixing the issue. Also the walkway leading up to the room has a stagnant pungent smell, hot and uncomfortable. The in dining restaurant had soiled linen on the dinner table. I checked other tables and it was a reoccurring theme, so me and my wife decided to leave for another restaurant and check out from the hotel the next day ASAP! The hotel is located in a prime area of Victoria Island and as such the current management aren’t maximizing the full potential the surrounding real estate has to offer. The hotel is in serious need of investment and renovation.
2020년 12월에 9박 숙박함

8/10 - 좋아요

Eghosa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff were very friendly , they willing to assist not matter what !
2020년 12월에 6박 숙박함

6/10 - 괜찮아요

Ayodele

출장 여행
2020년 12월에 2박 숙박함

8/10 - 좋아요

Ayodele

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2020년 12월에 2박 숙박함

8/10 - 좋아요

VerifiedTravel 님, London

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and safe property. Polite staff and generally good infrastructure. Foyer could do with more lighting though to make it more welcoming.
2020년 9월에 3박 숙박함

10/10 - 훌륭해요

Adedamola

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very friendly. I love the vibe I get as soon as I walk in the hotel. The only down fall this time, was that the A/C wasn’t blowing as cold as my last stay, but I managed. VCP hotel will always be my go to in Victoria island, Lagos.
2020년 2월에 8박 숙박함
답변 제공: VCP H 님, 2020년 2월 28일
Dear Esteemed Guest, Thank you for taking the time to write us a feedback. We appreciate your comments and look forward to your next stay already. Wishing you the very best.

10/10 - 훌륭해요

JOHN ABAYOMI

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함
답변 제공: VCP H 님, 2020년 2월 13일
Dear Mr. Abayomi, Thank you for taking the time to write us a feedback. It was such a pleasure to have hosted your stay and we look forward to your next stay already. Wishing you the very best.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Good but can be better
Place is pretty decent. Breakfast could be better And needs urgent work on getting rid of the Mosquitos because it was just unbearable.
2020년 1월에 8박 숙박함
답변 제공: VCP H 님, 2020년 1월 21일
Dear Esteemed Guest, Thank you for taking the time to write us feedback. We appreciate your comment and assure you that the inconvenience mentioned has been dealt with. We all are doing our best to ensure that you have nothing short of perfect on your future stay with us. Wishing you the very best and looking forward to welcoming you back. Best regards,

10/10 - 훌륭해요

Othman

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: VCP H 님, 2019년 12월 10일
Dear Othman, Thank you for taking the time to give us feedback. It was such a pleasure to have hosted your stay in Lagos and we look forward to many more visits. Wishing you the very best.

8/10 - 좋아요

wentworth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
lagos
great stay food not so good great location
2019년 6월에 3박 숙박함
답변 제공: VCP H 님, 2019년 12월 2일
Dear Wentworth, Thank you for taking the time to write us a feedback. We assure you that your comments motivate us to serve you better and we look forward to making your next stay even more pleasant. Wishing you the very best.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service
I was able to check-in early. The staff were very friendly and on-hand to deal with every request. They made sure I enjoyed my stay through their personable approach.
2019년 10월에 5박 숙박함
답변 제공: VCP H 님, 2019년 10월 21일
Dear Esteemed Guest, Thank you for taking the time to write us feedback. Your kind comments encourage us to work even better and we look forward to hosting your future stay with us. Wishing you the very best.

10/10 - 훌륭해요

EileenC. 님, Cape Coral, Florida

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very polite and friendly. Housekeeping checks up on you twice a day to make sure you have everything you need; I really like that! The room was extremely comfortable and super clean. The hospitality was outstanding in my opinion. This was my first trip to Lagos from Florida and I will definitely stay there again without a doubt.
2019년 9월에 16박 숙박함
답변 제공: VCP H 님, 2019년 10월 1일
Dear Eileen, Thank you for taking the time to give us feedback. It was such a pleasure to have hosted your stay with us and we can't wait to have you back. wishing you the very best.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was checked into a wrong room, I can't tell if that was a mistake from Travelocity or from the hotel
2019년 9월에 1박 숙박함
답변 제공: VCP H 님, 2019년 11월 21일
Compliments of the day to you Sir / Ma'am. We are sorry to hear about this and sincerely apologize for any inconvenience this may have caused you. We hope you give us another chance to make it up to you on your next stay. Wishing you the very best.

8/10 - 좋아요

Adewale 님, Georgia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly, helpful and very accommodating. The restaurant needs an upgrade to more American dishes.
2019년 9월에 9박 숙박함
답변 제공: VCP H 님, 2019년 9월 28일
Dear Adewale, Thank for taking the time to write us a feedback. It was such a pleasure to have hosted your stay with us and we look forward to your next stay already. Please be assured the Team is working hard to ensure that we serve you better at all time. Wishing you the very best.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The bathroom was not up to the basic standard. My bathroom looks and feel were irritating. The walls were covered with black greenish gross stain. The bathroom needs total renovation. I had a very displeasing experience taking my shower.
2019년 9월에 3박 숙박함
답변 제공: VCP H 님, 2019년 9월 24일
Dear Esteemed Guest, Thank you for taking the time to give us your feedback. We are sorry you had such experience and are currently investigating this issue as it is new to our knowledge. We will like to make this up to you if you give us the chance to. Once again, we are sorry you had such experience and appreciate that you chose to stay with us in the first place. Wishing you the very best.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 9월에 2박 숙박함
답변 제공: VCP H 님, 2019년 9월 20일
Dear Esteemed Guest, Many thanks for taking the time to give us feedback. We look forward to hosting your next stay with us. Best regards,

8/10 - 좋아요

Somduth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
VCP HOTEL REVIEW
Nice hotel with good facilities that needs some more maintenance. Due to regular power cuts, the generator is running most of the time. So, pls avoid rooms facing the main roads as its really loud on the lower floors... Instead, choose a room facing the backyard if you like quietness and taking a room on the 1st or 2nd floor.
2019년 8월에 2박 숙박함
답변 제공: VCPH 님, 2019년 9월 6일
Dear Somduth, Thank you for taking the time to give us feedback. We appreciate your comments and look forward to making your next stay with us even better. Wishing you the very best in all your endeavors.

8/10 - 좋아요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 4박 숙박함
답변 제공: VCPH 님, 2019년 8월 22일
Dear Deborah, Thank you for taking the time to give us feedback. We are glad you had a great stay with us and look forward to making your future stay even better. Best regards,

6/10 - 괜찮아요

chukwuma

별로예요: 직원 및 서비스
Still wondering the basis for 4* by Hotel.com
I hardly give reviews on Hotel.com but I wouldn't want first time users to fall victim and be deceived by the 4* rating. Firstly, this hotel is overpriced for the facilities and standard. I was there only for a night on short business trip. the first room I was given had 2 major issues: the television was not functional - yes, television. The wifi only works through the the television. Basic toilet provision like dental kit was not made available. my room was changed, this time, no spare power socket to charge my phone. These issues are taken for granted in facilities that are priced much less. Only two things to cheer - friendly staff and rich buffet breakfast which was complimentary. Overall, I don't recommend it.
2019년 8월에 1박 숙박함
답변 제공: VCPH 님, 2019년 8월 21일
Compliments of the day to you Sir. Many thanks for taking the time to write us a feedback. We are constantly working better to ensure our guest satisfaction. Please be assured that your comments are taken seriously and will motivate us to serve you better. Wishing you the very best,

8/10 - 좋아요

Victor

좋아요: 직원 및 서비스, 객실의 편안함
2019년 7월에 2박 숙박함
답변 제공: VCPH 님, 2019년 8월 5일
Dear Victor, Thank you for taking the time to write us a feedback. We are glad you had a good stay with us and look forward to hosting your next visit to Lagos. Wishing you the very best.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good hotel close to everything.
Overall nice hotel with a decent breakfast. Really rather tiny outdoor swimming pools. However, it was a nice stay
2019년 7월에 2박 숙박함
답변 제공: VCPH Team 님, 2019년 7월 23일
Dear Esteemed Guest, Thank you for taking the time to feed us back. We are glad that to chose us to host your stay in Lagos and hope to see you soon. Wishing you the very best!

10/10 - 훌륭해요

OTOVWE

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: VCPH 님, 2019년 8월 19일
Dear Otovwe, Many thanks for taking the time to give us feedback. It was such a delight to have hosted your stay and we look forward to having you back already. Wishing you the very best in all your endeavors.