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호텔 버넌 여행 후기

2.5 out of 5
호텔 버넌
1615 Expressway 287 East, Vernon, TX

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 357개 이용 후기 중 107개" "
평점 8 - 좋아요. 357개 이용 후기 중 117개" "
평점 6 - 괜찮아요. 357개 이용 후기 중 64개" "
평점 4 - 별로예요. 357개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 357개 이용 후기 중 33개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

Susan 님, Laguna Niguel

좋아요: 청결 상태
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Michelle

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was awesome!
2024년 4월에 1박 숙박함

4/10 - 별로예요

Tiffany

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Unfortunately the place was dirty and falling apart; staff was great but all comforters and towels were stained. The sink and toilet had hair in them and the shower was stained and absolutely disgusting. Everything in the room was breaking
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Gordon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property really looked nice and clean
2024년 3월에 2박 숙박함

8/10 - 좋아요

Rudy

가족 여행
It was just OK...
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Barbara E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely wonderful stay. Clean, comfortable and quiet. Excellent breakfast. Staff are "small town" nice type of people!
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Jenna

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I want to start out by saying that my husband and I are far from picky. All we ask for is a dog friendly location that is clean and well kept. When we pulled down the sheets in the first room, there were multiple hairs, including a pubic hair. When we contacted the front desk, they moved us to another room. There were stains on the sheets that he claimed were bleach stains, but they looked more like ejaculation spots. There were several hairs as well. As we inspected the room in front of the employee, he became aggressive and insisted that "this was not the property for us and he can't accommodate us" and that "we were looking for issues." We packed up and drove another hour, finding a La Quinta, which was immaculate. Don't waste your time staying here
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Tom D

가족 여행
좋아요: 편의 시설/서비스
Management was very nice and cordial. Would recommend and will stay again.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Lisa

A bit noisy with the highway traffic. The curtains in the room did not close well and blew about in the fan from the window unit. Overall a nice place, inexpensive and very tidy and clean.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Nilson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 편의 시설/서비스
We requested a handicap accessible room and were very pleased that the room was actually spacious enough for a wheelchair.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Mary Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was very convenient for us with our car right outside the front door. Early breakfast was very nice as we had to head out early.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Bennie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Patsy

Very good - trees
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
my room was large & clean. Enjoyed my stay
2023년 10월에 1박 숙박함

4/10 - 별로예요

Deborah

별로예요: 직원 및 서비스, 편의 시설/서비스
I already called and complained to Expedia and made a bad Yelp review, the desk clerk who apparently is the son of the owner was very very rude, please review surveillance video has he told me it is all on video, it all stemmed from an additional 20 charge for a pet, I thought online it showed 10 and he wouldn't give me the time to show him what it showed on the website and it just got worse from there, at one point after I tried to cancel the room I was told it non refundable but when I told him I would be complaining he said he'd let me stay if I didn't make a complaint, I let him know I would be happy to leave with a credit to my account which he said he didn't charge to my card, which it would have to come from 3rd party educated then I needed a room, probably the worst part was at the end where I found out the room was on the 2 floor, admittedly I didn't think to specify I needed a ground to floor when reserving the room, I let him know i was disabled and offered to show him my handicap placard he told me it would be extra for a bottom floor!! Then he proceeded to tell me again several times he would do me this favor, in the end I told forget about it I didn't want any favors from him and proceeded to carry all my things up the stairs which I can barely go up and down without anything hindering me let alone several bags and a BIG suitcase, I actually wonder if this is an ADA violation!! To say the experience was horrible doesn't actually come close to how bad it was !!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Alfredo

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Owner and staff were very courteous and helpful
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Jamie

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Linda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were unable to stay the night due to an infestation of crickets, and ants in the bathtub. The overall cleanliness of the room was unsatisfactory. The manager as much as admitted that he only has one cleaning lady for the entire complex, and he became rude and argumentative with us when we said we would not stay. He said he could not refund our money because we had booked through Expedia. I will never use this hotel, or book through Expedia again.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Jennifer

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함

6/10 - 괜찮아요

JEFFREY

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Functional, but not nice
It's just...okay. Stayed their for the Hotter N Hell. It's functional. They're dealing with cricket swarming, which is fine but their housecleaning staff isn't doing a great job cleaning up the dead crickets.
2023년 8월에 1박 숙박함

4/10 - 별로예요

Leticia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Muy mala
2023년 8월에 1박 숙박함

4/10 - 별로예요

Heidi

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I killed 14 crickets and 3 flies in the 10 hours i was there. Soap from last guest on shower wall
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Leigh

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Douglas

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It is what it is, not my favorite hotel…
The pictures on the app did not match my room when I entered my room it was 95° and took almost 3 hours to cool down. We are in Texas but there was a lot of insects in my room…icky stains and I believe when I book through Hotels.com they give me the worst room, always always always, but I had no choice this time…
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

chad

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

nadia

좋아요: 직원 및 서비스
별로예요: 청결 상태
It bb was dirty mostythe bathroom.
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

joyce

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Was old
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

sam

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad motel
There was bugs in the rooms. Breakfast was gross the juice was so sour and expired.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Constance

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice, clean room. Modern, comfortable bed.
2023년 6월에 1박 숙박함

8/10 - 좋아요

Staci

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함

2/10 - 너무 별로예요

Dania

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gaging
It smelled like cigarettes all night. There was dirt and hair underneath the sheets. One of the beds had a corn dog stick at the foot of the bed under the sheets. There was a dead roach on the floor in between the beds. The floor was sticky and it was extremely dirty underneath the beds. There was stains on the tub and toilet seat. The room itself was horrendous. I highly do not recommend unless you’re homeless or literally have nowhere else to go. Very displeased by the fact that the extra lock on the door was broken. My cat smells like cigarettes due to the stench in that room.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Mary

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함

4/10 - 별로예요

Nikolay

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This was supposed to be a decent place with breakfast. The reality was different. Outside it looks all fine, but inside it is pretty bad. The rooms are old, damage everywhere. The bedding was dirty. Sheets had ton of stain, likely they were not even washed. Pillowcases were also very dirty. Even though we got new sheets, we had to not use the pillows. The breakfast was poor. Orange juice tasted like it was rancid. The breakfast only included some sweets, cereals, coffee, and bread. There was nothing there to give to 3-year old child.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Jimmy 님, Cedartown

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Angie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything eas nice an clean, quiet, staff was nice
2023년 4월에 1박 숙박함

8/10 - 좋아요

Arturo 님, San Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was my son’s wedding and there weren’t many options. The price was half of the hampton so it was easy on my wallet. My room smelled funky, but the rest of the rooms were ok.
2023년 4월에 2박 숙박함

8/10 - 좋아요

Jerri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Matthew

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super convenient to the highway. Rooms are very nice and modern in this well-kept traditional motor lodge. Staff is very hospitable and professional. And it’s not expensive. Pet friendly with walkable surrounding areas.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Chester

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy in and out. Updated rooms. Clean.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Barbara

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Lee Ann

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was so very clean and neat as were the bath towels. Quiet location and not any irritating outside noises. Staff were super nice and even opened up a little after the lobby hours closed to let us get paper goods for a birthday cake we had brought. I have stayed there now several times and had a good experience with each stay.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Angie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was in a good location to where we were going, Rooms were clean
2023년 4월에 1박 숙박함

8/10 - 좋아요

Philip

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's ok for the money.
2023년 3월에 9박 숙박함

2/10 - 너무 별로예요

Jada

2023년 3월에 1박 숙박함

4/10 - 별로예요

Karen

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smelled of chemicals & breakfast was disappointing. Room could use some work
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Dominique

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
PLACE HAS GONE DOWN BIG TIME
From the jump the service was like crap soon as we walk in the room the bed looked like someone just laid in so pull the sheets back on both bed nasty stains brown n yellow yuck..So to the front desk I go he act like its no problem like no sorry for the nasty room ..So he has some lady who just had back surgery to come to the room she brings the sheets and says here..So I immediately say in not changing these sheets thats yall job she replied with I cant do I gotta find one of the other lady's..Then here comes the Rude man in at the front desk can yall give us 20 mins to make the beds ..I replied with what about the shower its full of hair walls included...We come back 1hr later to the sheets changed put the bathroom was still nasty..I had to go to Wal-Mart n buy cleaner for the tub ridiculous...At this point im done going back up there to get my room the way its supposed to be..Also adding I noticed your employee still had the same clothes on from the same day which is pretty nasty knowing that yall cook breakfast hygiene should be a #1 priority..And its this is new management I give you 10 zeros...
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Georgianne

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thin walls, people partying next door, and a saggy bed led to a terrible night's sleep after a long day of driving. Skip this place if sleep is what you are after.
2023년 3월에 1박 숙박함