Where to start! I showed up at the bullet proof glass window in the office to check in and their credit card machine wasn't working. The hotel wanted cash. I didn't happen to have $200+ on me. Thank goodness I chose to pay through Expedia. Nevertheless, the hotel still demanded $20 for a single, plastic, room key card, that only worked the first time I used it. Had to get another. The long list of hotel rules posted at the front door starts with No Prostitution and No Drugs. I was given no directions to my room and wandered around the complex trying to find it. Once found, I opened the door only to see the room hadn't been cleaned since the last guest. Back to the office for another room. There were pieces of clothing in the stairwell, and the stairwell smelled of urine. On my second day, there were different pieces of clothing in the stairwell. Getting undressed there seems to be a regular event. I stepped out of the shower (filthy shower curtain) to a graying, threadbare towel, only to find no hair dryer--and this only 40 minutes before I had to give a major presentation. One of the reasons I selected this hotel was because it had a refrigerator in the room. It didn't work! Throw in a sticky floor, a noisy heater, and a crummy neighborhood and you get the full picture. I'm no travel princess--I've stayed in 3rd rate places all around the world--but this was a new low for a U.S. hotel.