테라스/파티오

샌드캐슬 호텔 온 더 비치 여행 후기

3.5 out of 5
샌드캐슬 호텔 온 더 비치
100 Stimson Ave, Pismo Beach, CA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1145개 이용 후기 중 648개" "
평점 8 - 좋아요. 1145개 이용 후기 중 253개" "
평점 6 - 괜찮아요. 1145개 이용 후기 중 133개" "
평점 4 - 별로예요. 1145개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 1145개 이용 후기 중 40개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 직원 및 서비스
Excellent location, cute beach hotel, very friendly staff. Charge for late check out and some recreation equipment as well as parking.
2024년 4월에 1박 숙박함
답변 제공: Nicole, Assistant General Manager 님, 2024년 4월 18일
Thank you for sharing your feedback. We're glad you enjoyed our location and the charm of our beach hotel! Looking forward to welcoming you back soon!

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect stay by the beach.
2024년 4월에 2박 숙박함
답변 제공: Nicole, Assistant General Manager 님, 2024년 4월 17일
Thank you once again for choosing our Sandcastle Hotel on the Beach. Your appreciation means the world to us, and we sincerely look forward to being of service to you on your next visit! Until then, take care and have a fantastic time ahead!

10/10 - 훌륭해요

Bobbie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place to stay and very friendly hotel staff.
2024년 4월에 1박 숙박함
답변 제공: Nicole, Assistant General Manager 님, 2024년 4월 17일
We are absolutely delighted to receive your feedback and learn that you had a wonderful stay with us! Making our guests happy is our top priority, and knowing that we succeeded in doing so brings us immense joy. Your kind words encourage us to continue striving for excellence in hospitality.

4/10 - 별로예요

Baltazar

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was hard to get a hold of staff. Eating area was very lacking. Strange odor coming from the kitchen hood vent to the second floor. Cleaning staff very loud in the hallways. Woke us up very early both days of our vacation. Very disappointed!
2024년 4월에 2박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 4월 15일
We're truly sorry to hear about your disappointing experience during your stay. Your feedback is invaluable to us, and we're committed to addressing these issues promptly to ensure a more pleasant stay for all our guests. We're taking immediate action to improve our communication with guests, enhance our dining facilities, investigate the kitchen odor, and ensure our cleaning staff operate with consideration for our guests' rest. We apologize for falling short of your expectations and hope to have the opportunity to regain your trust in the future. If there's anything else you'd like to share, please don't hesitate to reach out to us directly.

10/10 - 훌륭해요

Alfredo

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is fine just, my opinion add more heating areas for couple or family of 4 members
2024년 3월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 4월 15일
Thank you for your feedback and for choosing our establishment for your stay! We're delighted to hear that overall, your experience was positive. Your suggestion regarding adding more heating areas for couples or families of four members is greatly appreciated. We understand the importance of ensuring everyone's comfort during their stay, especially during colder seasons. We'll definitely take your suggestion into consideration as we continuously strive to enhance our guests' experience. We hope to welcome you and your family back again soon and provide an even more enjoyable stay. If there's anything else we can do to improve your experience, please don't hesitate to let us know.

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location in Pismo close to Pier and beach
2024년 4월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 4월 11일
Thank you so much for leaving us a wonderful review! We are glad to hear you enjoyed our location. We hope to welcome you back in the future with another fantastic stay.

10/10 - 훌륭해요

Tracey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 4월 9일
Hello Tracy! Thanks so much for taking the time to leave us some feedback. We are glad to hear you had a good time with us here at Sanddcastle Hotel on the Beach. We hope to welcome you back soon.

8/10 - 좋아요

Alaura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It would have nice to have had breakfast of some kind
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
We are very glad to know you were pleased with your overall stay at Sandcastle Hotel on the Beach.

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Our room is right by the staff area, so in the morning, the workers were loud and it was not a place for sleeping in. Otherwise, it was great!
2024년 4월에 1박 숙박함
답변 제공: Nicole, Assistant General Manager 님, 2024년 4월 6일
We apologize for the inconvenience caused by the loud staff in the mornings. We'll address this issue to ensure a more peaceful stay for our guests. We appreciate your feedback and hope to welcome you back for an even better experience next time!

6/10 - 괜찮아요

Laura

가족 여행
별로예요: 숙박 시설 상태 및 시설
The beds were not comfortable at all
2024년 3월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 4월 2일
We're sorry to hear that you found the beds uncomfortable. Your comfort is important to us, and we appreciate your feedback. We'll take your comments into consideration as we strive to improve our accommodations.

10/10 - 훌륭해요

Kelvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 4월 3일
Hello Kelvin! Thank you for leaving a survey response. We are glad to hear you enjoyed your stay! We hope to welcome you back soon. - Guest Services

6/10 - 괜찮아요

Robert

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
For the cost I expected a nicer room. The hotel is older and not what I consider to be worth the money it cost. Your paying for location and next time I will pay a little more to stay at the newer updated hotel next door which is closer to the attractions.
2024년 3월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 4월 2일
Thank you for your feedback. We apologize that your experience did not meet your expectations. We appreciate your input and will take it into consideration as we continue to improve our offerings. We hope you'll consider giving us another chance in the future.

10/10 - 훌륭해요

FJ 님, Pomona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 4월 2일
Thank you so much for leaving a review! We hope to welcome you back soon.

6/10 - 괜찮아요

ma.dolores

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Restaurant not available for lunch .
2024년 3월에 2박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 4월 1일
Thank you for your feedback. We apologize for the inconvenience caused by our one-hour closure between 11-12pm at the Bistro. We'll consider your comment as we review our closure times. We regret that our restaurant wasn't available for lunch during your visit. Your feedback helps us improve. We hope to welcome you back for a better experience.

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel with great staff. Easy walk to the pier. We will definitely be back.
2024년 3월에 2박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 31일
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our staff to be great. We're glad to hear that you liked our location and how close we are to the pier. Thank you so much for leaving some feedback and we look forward to welcoming you back on your next visit!

6/10 - 괜찮아요

Lone

가족 여행
Very noise property
2024년 3월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 31일
Thank you for your feedback. We apologize for any inconvenience caused by noise disturbances during your stay. Your comfort is important to us, and we are currently exploring ideas to address this issue. We appreciate your understanding and hope to welcome you back for a quieter experience in the future.

6/10 - 괜찮아요

Alfonso

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The price of parking after you get there...will be better if you know about parking before you decide to stay or not...i did not like that
2024년 3월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 30일
Thank you for your feedback regarding our parking fees. We apologize for any inconvenience caused by the lack of transparency. We understand the importance of knowing about parking costs upfront. Moving forward, we will strive to be more transparent about our parking fees to ensure a better experience for our guests.Your feedback is valuable to us, and we appreciate your understanding as we work to improve.

10/10 - 훌륭해요

Sage

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this hotel and definitely coming back again!
2024년 2월에 2박 숙박함
답변 제공: Nicole, Assistant General Manager 님, 2024년 3월 28일
Thank you for the wonderful review! We are so pleased to hear you enjoyed our property and all we have to offer. We aim to please! Looking forward to hosting you again soon!

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved it here and will be back.
2024년 3월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 27일
We are so glad you enjoyed your stay! Thank you for taking the time to leave a review. We can't wait to welcome you back!

8/10 - 좋아요

Martin

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location and area around the hotel is perfect right in front of the beach. The only reason I would not give it a 5 star is because I reserved ocean view for one of the rooms under my booking and they no longer had it available to us at check in so I didn’t get what I paid for.
2024년 3월에 1박 숙박함
답변 제공: Nicole, Assistant General Manager 님, 2024년 3월 27일
Thank you for sharing your feedback. We're glad to hear you enjoyed our prime beachfront location. We're sorry for any confusion regarding your room reservation. Please reach out to us directly so we can discuss this matter in detail.

8/10 - 좋아요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and nice. The place was clean.
2024년 3월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 26일
Thank you for your positive feedback! We're glad to hear that you found our staff friendly and that you enjoyed a clean environment during your stay. We appreciate your kind words and hope to welcome you back soon.

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The ocean front and view were excellent. Pier was a walking distance no need to use a car. Will go back
2024년 3월에 2박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 26일
We're thrilled to hear that you enjoyed the excellent oceanfront view and convenient proximity to the pier during your stay! Thank you for your kind words, and we can't wait to welcome you back for another wonderful experience.

10/10 - 훌륭해요

Tiffany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely
2024년 3월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 23일
We are so glad to hear you had a great time! Thank you for taking the time to leave a review. We appreciate you, and hope to see you soon! - Guest Services

10/10 - 훌륭해요

bong sei

2024년 3월에 1박 숙박함
답변 제공: Nicole, Assistant General Manager 님, 2024년 4월 8일
We are very glad to know you were pleased with your overall stay at Sandcastle Hotel on the Beach. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 - 훌륭해요

Ruben B

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place , especially the upgraded room pier side king with a view of the beach and nice lounge
2024년 3월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 20일
Thank you for your review! We're delighted to hear that you enjoyed your stay, particularly the upgraded room with its stunning view of the beach and the comfortable lounge area. We strive to provide our guests with exceptional experiences, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another memorable stay in the future!

10/10 - 훌륭해요

Evelyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great experience.
2024년 3월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 20일
Hello Evelyn,We are very glad to know you were pleased with your overall stay at Sandcastle Hotel on the Beach. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 - 훌륭해요

Diana Alvarez

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 3월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 15일
Thank you so much for your kind words and perfect rating! We're thrilled you enjoyed your experience with us. Looking forward to welcoming you back soon!

10/10 - 훌륭해요

Eric 님, Riverdale

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 20일
Thank you so much for the glowing 5/5 review! We're thrilled to hear that you had an exceptional experience with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to serving you again soon!

10/10 - 훌륭해요

Chrystle or Nathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Nicole, Assistant General Manager 님, 2024년 3월 15일
We're delighted to hear you had a great stay! Our goal is to make you happy, and we can't wait to welcome you back!

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very enjoyable stay
2024년 3월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 12일
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful view of Pismo.
2024년 3월에 1박 숙박함
답변 제공: Nicole, Assistant General Manager 님, 2024년 3월 10일
Thank you once again for choosing our Sandcastle Hotel on the Beach. Your appreciation means the world to us, and we sincerely look forward to being of service to you on your next visit! Until then, take care and have a fantastic time ahead!

10/10 - 훌륭해요

Cari 님, Simi Valley

단체 여행
Perfect location. Minimal upgrade charge was definitely worth the view
2024년 2월에 3박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 8일
Hi Cari,Thank you for your 5/5 rating! We're thrilled you enjoyed our perfect location and found the minimal upgrade charge worthwhile for the view. We appreciate your kind words and hope to welcome you back soon!

6/10 - 괜찮아요

clara v

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
The room that I paid extra for to have an ocean view was far from internet description to which the front desk attendatnt said "that a common complaint". Furniture was dated and worn , two lapms did not work, room smelled dingy. Very disappointed
2024년 3월에 1박 숙박함
답변 제공: Nicole, Assistant General Manager 님, 2024년 3월 7일
Thank you for bringing your concerns to our attention. We sincerely apologize for the discrepancies in your room experience, and we're truly sorry for any inconvenience caused. Your feedback about the room description, lighting issues, and the condition of the room is invaluable, and we assure you that we are actively addressing these issues to enhance the overall guest experience.

6/10 - 괜찮아요

Allen

좋아요: 숙박 시설 상태 및 시설
Mostly meh. They charge $25 for parking which is excessive and unnecessary. The pictures make it look far cozier than it actually is. The staff is friendly. The beds are super comfortable. The rooms are small and the fireplace was broken.
2024년 3월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 6일
Hello Allen,Thank you so much for taking the time to share your valuable thoughts with us. Your feedback on the parking fee has been duly noted, and we are committed to reviewing our pricing structure to ensure it aligns seamlessly with our guests' expectations.We are thrilled to learn that you experienced friendly interactions with our staff and found the beds exceptionally comfortable. Your insights regarding the room size and the issue with the fireplace on the third floor are crucial, and we are actively working on addressing these aspects to elevate the quality of our accommodations for your future visits.Your perspective is invaluable to us, and we would be delighted if you could share more about your experience. Feel free to reach out to us at (805) 773-2422 extension 0, or contact me directly. We truly look forward to the opportunity of welcoming you back for an even more enhanced and enjoyable stay.

10/10 - 훌륭해요

Eduardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved it!
2024년 2월에 2박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 5일
Thank you so much for sharing your feedback! We are so glad that you enjoyed your stay with us. We hope to welcome you back soon.

10/10 - 훌륭해요

Teresa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was beautiful but the only thing I would say is the food was overpriced for small potions and the waffles were crunchy, potato’s taste like freezer burn and the skillet that we got was the size of a cookie. Other then that we had a great time when ever we called they brought what ever needed right up.
2024년 3월에 1박 숙박함
답변 제공: Nicole, Assistant General Manager 님, 2024년 3월 3일
I'm glad to hear that you had a great time overall and that our team was responsive to your needs. I apologize for any disappointment with the food, particularly the portion sizes and the texture of the waffles. Your feedback is valuable to us, and we take it seriously. We'll certainly review and address these concerns with our kitchen team to ensure a better dining experience for our guests in the future.

10/10 - 훌륭해요

Jack

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location
2024년 2월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 2월 29일
Hi Jack! Thank you so much for leaving us a review. We are looking forward to welcoming you back in July. See you soon!

8/10 - 좋아요

Norman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Nicole, Assistant General Manager 님, 2024년 3월 1일
Thank you once again for choosing our Sandcastle Hotel on the Beach. Your appreciation means the world to us, and we sincerely look forward to being of service to you on your next visit! Until then, take care and have a fantastic time ahead!

10/10 - 훌륭해요

steve

2024년 2월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 20일
Thank you so much for the glowing 5/5 review! We're thrilled to hear that you had an exceptional experience with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to serving you again soon!

10/10 - 훌륭해요

Carolina del mar

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Un hotel muy hermoso
2024년 2월에 2박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 2월 27일
Thank you so much for the awesome review. We appreciate your feedback and glad you had an amazing time.

10/10 - 훌륭해요

Jodi

2024년 2월에 2박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 20일
Thank you so much for the glowing 5/5 review! We're thrilled to hear that you had an exceptional experience with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to serving you again soon!

10/10 - 훌륭해요

Mary 님, Tulare

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The oceanfront was perfect on this property..
2024년 2월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 2월 26일
Hello Mary, We are so glad to hear you loved our Oceanfront room. Thank you so much for providing feedback and we cannot wait to host you again. See you next time!

6/10 - 괜찮아요

Sarah

가족 여행
좋아요: 직원 및 서비스
It is was really hard to find the entrance to the lobby. It is at the back of the hotel and on a tiny sign- not near the parking lot, but right before you walk in the door. The location is amazing and the staff was very kind, but the property needs some TLC. The bathroom was not super clean, especially the toilet and the balcony was soaked when it rained and there was a big pool of water out there. The roof of the balcony continued to take in more and more water and the wood was cracking open worse and worse during our five day stay. Such a bummer because the location is amazing. We paid WAAAY too much money for our stay to have that happening. $1875 for four nights.
2024년 2월에 4박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 2월 24일
Thank you for choosing Sandcastle Hotel on the Beach and for sharing your feedback. We are always disappointed when a guest does not enjoy their stay for any reason. Your feedback will be shared with our staff. Please feel free to reach out to me directly.

10/10 - 훌륭해요

yewArturo A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 2월 21일
Thank you for the outstanding 5/5 rating! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we look forward to providing you with exceptional service in the future. If there's anything specific you enjoyed or if you have any additional comments, feel free to share.

8/10 - 좋아요

Gina 님, Lodi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 2월 21일
Hi Gina,We sincerely appreciate your valuable survey feedback. Thank you for taking the time to share your thoughts. We look forward to the opportunity of welcoming you back for another positive experience.Should you have any additional comments or suggestions on how we can further enhance your experience, please feel free to reach out to us directly.

10/10 - 훌륭해요

Michael

2024년 2월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 20일
Thank you so much for the glowing 5/5 review! We're thrilled to hear that you had an exceptional experience with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to serving you again soon!

8/10 - 좋아요

Alison

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great location, right on the beach. Good access to shopping and restaurants.
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 19일
I am so grateful to you for taking the time to leave such a positive review. Your wonderful compliments are praise indeed!

10/10 - 훌륭해요

Duke 님, HUNTINGTON beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 1박 숙박함
답변 제공: Nicole, Assistant General Manager 님, 2024년 2월 18일
We are very glad to know you were pleased with your overall stay at Sandcastle Hotel on the Beach. We look forward to hosting your stay once again and continuing to meet your expectations.

10/10 - 훌륭해요

Kiki

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was excellent
2024년 2월에 3박 숙박함
답변 제공: Nicole, Assistant General Manager 님, 2024년 2월 18일
We're delighted to hear you had a great stay! Our goal is to make you happy, and we can't wait to welcome you back!

10/10 - 훌륭해요

Maria

2024년 2월에 1박 숙박함
답변 제공: Brigette, Guest Services Supervisor 님, 2024년 3월 20일
Thank you so much for the glowing 5/5 review! We're thrilled to hear that you had an exceptional experience with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to serving you again soon!