로비

퀄리티 인 & 스위트 여행 후기

2.5 out of 5
퀄리티 인 & 스위트
5585 Ambler Dr, Mississauga, ON

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 2857개 이용 후기 중 924개" "
평점 8 - 좋아요. 2857개 이용 후기 중 829개" "
평점 6 - 괜찮아요. 2857개 이용 후기 중 459개" "
평점 4 - 별로예요. 2857개 이용 후기 중 282개" "
평점 2 - 너무 별로예요. 2857개 이용 후기 중 363개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

Sam

2023년 11월에 1박 숙박함
답변 제공: Gsm 님, 2023년 11월 7일
thank your stay with us.Please feel free to contact me if ther is anything I can do for you I will.

10/10 - 훌륭해요

JINWOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다음날 출국을 위해 하루 머물렀습니다. 객실은 생각보다 크고 깔끔했습니다. 그리고 매우 친절했습니다. 물은 제공되지 않지만 1층 자판기에서 구매가 가능합니다. 욕실은 세월의 흔적이 있지만 사용하는데 불편함은 없었습니다. 조식 역시 깔끔하고 먹기 좋았습니다. 개인적으로 셔틀 운영이 아주 편리했습니다. 좋은 하룻밤이었습니다.
2023년 10월에 1박 숙박함
답변 제공: Management 님, 2023년 10월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests

2/10 - 너무 별로예요

Young Bae

2023년 9월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 25일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests

6/10 - 괜찮아요

JI HYANG

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
전체적으로 평균인 호텔
전체적으로 평균인 호텔 입니다 와이파이 속도, 공항과의 거리, 아침식사, 직원응대 등에는 아주 만족 스러웠습니다. 호텔 주변에 뭐가 하나도 없고 , 방에 청결도가 떨어지고, 외부와 통화는 큰 창의 보안 시설이 아주 아주 허접한것은 별로였네요. 가성비 호텔입니다
2023년 9월에 3박 숙박함
답변 제공: Management 님, 2023년 9월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests

6/10 - 괜찮아요

JUNSIK

출장 여행
2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 9월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests

6/10 - 괜찮아요

SOO SUK

2023년 7월에 1박 숙박함
답변 제공: Management 님, 2023년 7월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests

6/10 - 괜찮아요

hyunjong

단체 여행
2022년 12월에 2박 숙박함
답변 제공: GSM 님, 2022년 12월 28일
Well noted Thank you

8/10 - 좋아요

JULIO CESAR

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel pequeño, sin muchas opciones de movilidad. Se confunde fácilmente con el hotel Quality Inn y crea problemas de transportación. Es necesario alertar a los huéspedes con anticipación.
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 25일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

8/10 - 좋아요

Debra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was super friendly and efficient. They offered free shuttle to and from the airport. It’s an older hotel that has been tastefully renovated. The bed was comfort. The room was clean and the bathroom and shower were nice. I would recommend for the price
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 25일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

10/10 - 훌륭해요

Fahad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
love only
2024년 4월에 3박 숙박함
답변 제공: Jade 님, 2024년 4월 25일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

4/10 - 별로예요

Holly Nicole

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Waited 25 min for the first shuttle which was full. Was told 25 min for the second. It didn’t show. Called again and was told another 40 min. Ended up paying $50 for a cab ride after 140 min waiting. The shuttle was the only reason we picked the hotel. I wont book it again. Very unhappy with the service.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Sandeep Singh

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Edward

아이를 동반한 가족 여행
Property was great for our needs.
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 24일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

6/10 - 괜찮아요

Louanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
the shuttle took too long to come pick us up but it was an okay place to stay
2024년 4월에 4박 숙박함
답변 제공: Jade 님, 2024년 4월 24일
Dear valued guest,We are truly sorry to hear about your experience with the long shuttle wait times at our Quality Inn & Suites. We understand the importance of timely transportation for our guests, and we are currently in the process of upgrading to a much larger shuttle to accommodate all of our guests more efficiently.We sincerely apologize for any inconvenience this may have caused during your stay with us. We appreciate your feedback and will work diligently to improve our services in order to provide a better experience for all of our guests in the future.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back to our hotel in the future to show you the improvements we have made.Best regards,

4/10 - 별로예요

Les 님, Kamsack

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room is quite rundown.
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 24일
Thank you for your feedback. We are currently undergoing renovations and room upgrades to enhance the quality of our accommodations. We apologize for any inconveniences this may have caused during your stay and appreciate your understanding. We hope you will consider staying with us again in the future to experience the improved facilities.

10/10 - 훌륭해요

JAYME

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good spot to stay after a flight. Lovely staff! Has everything you need.
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 23일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

10/10 - 훌륭해요

Ruth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good!
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 23일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

10/10 - 훌륭해요

Marilou

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Convenient, clean, with breakfast
2024년 4월에 2박 숙박함
답변 제공: jade 님, 2024년 4월 23일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

2/10 - 너무 별로예요

Charbel 님, Halifax

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We asked for a duvet cover for sanitary purposes because this was the first hotel bed we’ve ever slept in not to have one. The person at the front desk told us to come downstairs and get it ourselves because he claimed he was working alone. Then we go downstairs to find 2 employees at the front desk with neither willing to help. He hands over 4 sets of flat sheets and 3 of them were stained, dirty or had hairs on them. It was disgusting. This has to be the worst service ever!
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 23일
We appreciate your feedback about the friendly staff at our hotel. Our team takes pride in providing excellent customer service and creating a welcoming atmosphere for our guests.We are disappointed to hear about your experience with other aspects of your stay and apologize for any inconvenience you may have faced. We strive to provide a comfortable and enjoyable experience for all of our guests and will address any issues raised in your review.Your feedback is important to us and we will use it to improve our services and ensure that all guests have a pleasant stay at our hotel. Thank you for bringing your concerns to our attention and we hope to have the opportunity to exceed your expectations in the future.

8/10 - 좋아요

Shelley

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
The staff were friendly and mostly helpful. It would be great if night desk staff could give more help for finding the shuttle pick up point from inside the terminal. When you arrive in the middle of the night, there aren't always airport security around to ask. The hallways of the hotel were especially dirty which seems surprising. Perhaps construction? Vacuum broken? The room was comfortable, and the breakfast adequate. Good value.
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 24일
We appreciate your feedback about the friendly staff at our hotel. Our team takes pride in providing excellent customer service and creating a welcoming atmosphere for our guests.We are disappointed to hear about your experience with other aspects of your stay and apologize for any inconvenience you may have faced. We strive to provide a comfortable and enjoyable experience for all of our guests and will address any issues raised in your review.Your feedback is important to us and we will use it to improve our services and ensure that all guests have a pleasant stay at our hotel. Thank you for bringing your concerns to our attention and we hope to have the opportunity to exceed your expectations in the future.

6/10 - 괜찮아요

Stephen

가족 여행
별로예요: 편의 시설/서비스
It was just about ok for an overnight stay. Shuttle service pick up took well over an hour in freezing conditions after an 14 hour journey and was massively full so pretty uncomfortable and quite indifferent service. Instead of admitting the problem that the driver was overworked as he obviously had so many passengers to pick up we were fobbed off repeatedly. I’d rather have been told the truth. Bluffing does not pass for customer service in my book it’s just smarmy. I will not be using the Quality Inn suites outfits again as on this showing it doesn’t deserve that title. I appreciate it’s what you can expect from something near to the airport but feeling like cattle in transit isn’t what I’d consider a positive welcome to the country.
2024년 3월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 23일
We appreciate your feedback about the friendly staff at our hotel. Our team takes pride in providing excellent customer service and creating a welcoming atmosphere for our guests.We are disappointed to hear about your experience with other aspects of your stay and apologize for any inconvenience you may have faced. We strive to provide a comfortable and enjoyable experience for all of our guests and will address any issues raised in your review.Your feedback is important to us and we will use it to improve our services and ensure that all guests have a pleasant stay at our hotel. Thank you for bringing your concerns to our attention and we hope to have the opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

Vimal

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed linen too dirty never cleaned. Room walls busted, bathroom lick broken. Bathroom linen never washed smelled bad.
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 23일
We appreciate your feedback about the friendly staff at our hotel. Our team takes pride in providing excellent customer service and creating a welcoming atmosphere for our guests.We are disappointed to hear about your experience with other aspects of your stay and apologize for any inconvenience you may have faced. We strive to provide a comfortable and enjoyable experience for all of our guests and will address any issues raised in your review.Your feedback is important to us and we will use it to improve our services and ensure that all guests have a pleasant stay at our hotel. Thank you for bringing your concerns to our attention and we hope to have the opportunity to exceed your expectations in the future.

6/10 - 괜찮아요

Brian

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff were very friendly and accommodating. Bed comfortable and clean..Room clean but has damaged ceiling and walls. Lighting is not adequate..Excellent airport shuttle service..
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was small but very nicely furnished. Nice breakfast area. Excellent value.
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 19일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

2/10 - 너무 별로예요

Garth 님, Dartmouth

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Poor condition, papers stuck to bathroom wall, floor not well vacuumed, Noisy guests, poor sound proofing,
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 18일
We apologize for any inconveniences experienced during your stay at our Quality Inn & Suites. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is disappointing to hear that we fell short of your expectations.We appreciate your feedback and will address the issues you have raised with our team to ensure that they are resolved promptly. We hope that you will give us another opportunity to exceed your expectations in the future.Thank you for choosing to stay with us, and we hope to welcome you back for a better experience.

6/10 - 괜찮아요

Nadia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Passable
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 18일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

6/10 - 괜찮아요

david

연인과의 여행
좋아요: 직원 및 서비스
The staff were very helpful and got us booked in very quickly. The corridor leading to our room was a bit run down and in need of cleaning. There was a slight odor when we got in our room. The bed was comfortable, but was lacking a mattress cover and there was a couple of stains on the mattress. The hairdryer in the room did not work and the desk called for a new one, but it did not arrive before it was time for us to leave. breakfast was quite good, but the sausages were cold.
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for taking the time to provide feedback on your recent stay at our hotel. We apologize for any inconvenience you experienced due to the cleanliness of your room. This is not the standard of quality we strive to provide for our guests, and we will be addressing this issue with our housekeeping team to ensure it does not happen again in the future. We appreciate your feedback and hope you will consider staying with us again in the future.

8/10 - 좋아요

Leon

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 18일
We apologize for any inconveniences experienced during your stay at our Quality Inn & Suites. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is disappointing to hear that we fell short of your expectations.We appreciate your feedback and will address the issues you have raised with our team to ensure that they are resolved promptly. We hope that you will give us another opportunity to exceed your expectations in the future.Thank you for choosing to stay with us, and we hope to welcome you back for a better experience.

10/10 - 훌륭해요

David

2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 18일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

8/10 - 좋아요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Noisy close to airport but not loud enough to wake you
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

6/10 - 괜찮아요

Melanie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Jade 님, 2024년 4월 18일
We apologize for any inconveniences experienced during your stay at our Quality Inn & Suites. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is disappointing to hear that we fell short of your expectations.We appreciate your feedback and will address the issues you have raised with our team to ensure that they are resolved promptly. We hope that you will give us another opportunity to exceed your expectations in the future.Thank you for choosing to stay with us, and we hope to welcome you back for a better experience.

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect and customer service was awesome 👌
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

6/10 - 괜찮아요

Shelley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property needed help. Old and felt old. The toilet was not working properly and instead of getting a new room, we were very inconvenienced. They worked on the room for over 90 minutes. We had an early flight to catch. The desk staff were awesome
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for taking the time to provide feedback on your recent stay at our hotel. We apologize for any inconvenience you experienced due to the cleanliness of your room. This is not the standard of quality we strive to provide for our guests, and we will be addressing this issue with our housekeeping team to ensure it does not happen again in the future. We appreciate your feedback and hope you will consider staying with us again in the future.

10/10 - 훌륭해요

Anchalpreet Kaur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

2/10 - 너무 별로예요

Yonas

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is bad castmur selvice he buled me and hung the phon on my ears holiday in castumer service Steel i am in airports with my littel kids
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
We are sorry to hear about your negative experience with our shuttle service and team members. We sincerely apologize for any inconvenience this may have caused you during your stay with us. We strive to provide the highest level of customer service and will address this issue with our staff to ensure it does not happen again in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide you with a more positive experience.

4/10 - 별로예요

karen

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Waited 1.5 hours for shuttle despite several phone calls. response to enquiry was "will be there in half hour" Was not given any other option, should have been instructed to get cab and tab be picked up by hotel. When driver did arrive, he argued with me that we had not been waiting that long!
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
We are sorry to hear about your negative experience with our shuttle service and team members. We sincerely apologize for any inconvenience this may have caused you during your stay with us. We strive to provide the highest level of customer service and will address this issue with our staff to ensure it does not happen again in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide you with a more positive experience.

8/10 - 좋아요

Jeremy

staff was great and very helpful
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

6/10 - 괜찮아요

Jesse

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pick up service is not friendly he’s always on the phone. He don’t even tell to open the door and waiting for us the back to give the luggage. So sad but what you can do you arrived 1am and maybe he doesn’t care about us. Hope the service will improve and care about people becuase we are also tried from our flight. Thanks
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
We are sorry to hear about your negative experience with our shuttle service and team members. We sincerely apologize for any inconvenience this may have caused you during your stay with us. We strive to provide the highest level of customer service and will address this issue with our staff to ensure it does not happen again in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back and provide you with a more positive experience.

10/10 - 훌륭해요

Danylynn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place, but not enough parking!
2024년 4월에 2박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

4/10 - 별로예요

David

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our door key did not work. They made us try 4 different key cards before giving us a new room.
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for taking the time to provide feedback on your recent stay at our hotel. We apologize for any inconvenience you experienced due to the key lock of your room. This is not the standard of quality we strive to provide for our guests, and we will be addressing this issue with our maintenance team to ensure it does not happen again in the future. We appreciate your feedback and hope you will consider staying with us again in the future.

4/10 - 별로예요

Ryan

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pros: Breakfast was decent for a continental, and the lady running it was wonderful. Cons: 1. Rate way too high for what we got 2. Toilet ran all night, and not just a trickle. 3. Shower quickly turned into a bath, very slow drainage and the plug was completely removed from the drain 4. Door across the hall had obviously been recently kicked in, and was behind held together with duct tape (have photo) 5. Stayed two nights, but not consecutively (a Sat night and the following Mon night). Room first night had microwave and fridge. Second night, neither. 6. Bathroom first night filthy. 7. Beds second night not secured, slid around on new laminate flooring 8. Given keys to the wrong room second night at check in, scared some poor woman when we were trying to get into the room
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for taking the time to leave us feedback about your recent stay at our Quality Inn & Suites. We are sorry to hear that your experience did not meet your expectations.We take all guest feedback seriously and are currently investigating the issues you mentioned to ensure they are addressed promptly. Our goal is to provide each guest with a comfortable and enjoyable stay, and we apologize for falling short in your case.As a valued Choice Rewards member, we truly appreciate your loyalty and hope that you will give us another chance to exceed your expectations in the future. Please feel free to reach out to us directly so we can discuss your concerns further.Thank you once again for your feedback, and we hope to welcome you back to our hotel soon.Warm regards,

2/10 - 너무 별로예요

sasha

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was extremely dirt. Hair on the floor. Bathroom was mouldy and damp. Toilet was rusted. Flush was partially broken. Terrible terrible stay. Wasted $162.
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for taking the time to provide feedback on your recent stay at our hotel. We apologize for any inconvenience you experienced due to the cleanliness of your room. This is not the standard of quality we strive to provide for our guests, and we will be addressing this issue with our housekeeping team to ensure it does not happen again in the future. We appreciate your feedback and hope you will consider staying with us again in the future.

10/10 - 훌륭해요

Ghazi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good. Thanks.
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

6/10 - 괜찮아요

Julie

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Staff was very nice and helpful but unfortunately the room was not very clean. There was trash (empty bag of chips, soda can and others) under the bed. This gave me a bad impression of the cleanliness of the hotel overall.
2024년 3월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for taking the time to provide feedback on your recent stay at our hotel. We apologize for any inconvenience you experienced due to the cleanliness of your room. This is not the standard of quality we strive to provide for our guests, and we will be addressing this issue with our housekeeping team to ensure it does not happen again in the future. We appreciate your feedback and hope you will consider staying with us again in the future.

8/10 - 좋아요

Aaron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

8/10 - 좋아요

Chelsea

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast and comfortable beds. The carpets were very dirty though with lots of hair and toe nails.. needed a good vacuuming. Shuttle to to airport was nice.
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

8/10 - 좋아요

Shawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is nice & updated, but parking is an absolute gongshow. Circled around for 5 min and still couldn’t find a spot.
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

10/10 - 훌륭해요

Raymond

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything perfect
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!

2/10 - 너무 별로예요

Connie

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overnight staff were unbelievably rude on my call to hotel the night before arrival. The shower tap didnt work properly. We paid 213 for one night room only worth $50
2024년 4월에 1박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for taking the time to provide feedback on your recent stay at our hotel. We apologize for any inconvenience you experienced due to the cleanliness of your room. This is not the standard of quality we strive to provide for our guests, and we will be addressing this issue with our housekeeping team to ensure it does not happen again in the future. We appreciate your feedback and hope you will consider staying with us again in the future.

8/10 - 좋아요

Lori

2024년 1월에 2박 숙박함
답변 제공: Jade 님, 2024년 4월 17일
Thank you for your kind words about your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us and that you found our accommodations and services to be satisfactory. Your positive feedback is greatly appreciated, and we will be sure to pass along your comments to our team. We look forward to welcoming you back on your next visit to the area. Thank you for choosing Quality Inn & Suites!