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코쿤 호텔 여행 후기

4 out of 5
코쿤 호텔
Magarpatta City, Hadapsar, Pune, Maharashtra

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 30개 이용 후기 중 13개" "
평점 8 - 좋아요. 30개 이용 후기 중 15개" "
평점 6 - 괜찮아요. 30개 이용 후기 중 1개" "
평점 4 - 별로예요. 30개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 30개 이용 후기 중 0개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Abhijeet 님, Bellevue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One issue they need to fix is that they only issue one key card per room. So if you have multiple people staying you are forced to share the card. Makes no sense as most hotels will issue at least 2 cards.
2024년 1월에 12박 숙박함
답변 제공: Cocoon Hotel 님, 2024년 3월 2일
Dear Valued Guest,Namaskar! Thank you for visiting Cocoon, Pune. The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude. We look forward to welcoming you back. Front Office Manager, COCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd) Magarpatta City, Hadapsar, Pune

8/10 - 좋아요

GANESAN M

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a nice place.
2024년 1월에 2박 숙박함
답변 제공: Cocoon Hotel 님, 2024년 3월 2일
Dear Valued Guest,Namaskar! Thank you for visiting Cocoon, Pune. The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude. We look forward to welcoming you back. Front Office Manager, COCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd) Magarpatta City, Hadapsar, Pune

10/10 - 훌륭해요

vilas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Cocoon Hotel 님, 2024년 1월 15일
Dear Valued Guest, Namaskar!! Thank you for taking out time to share your encouraging review. As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us. Please accept our heartfelt gratitude for the appreciation. We look forward to the privilege of welcoming you back. Best Regards, Front Office Manager, COCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City,Hadapsar,Pune

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastically clean with wonderful spacious rooms and lovely helpful staff. It was a joy to stay here and I would like to come again. Only issue is the internet that was complicated to join and seemed to not like foreign devices- even after I changed my sim card to an Indian one. It also disconnected when I left the building and did not automatically re-connect when I returned. Staff always sorted it out though. Other than that guests are not allowed their own guests in their room but there is not really anywhere to meet guests- just a few seats in the corridor from the reception desk to the lifts and restaurant. If one can't take anyone to one's own room the hotel needs a dedicated private lounge/ roof terrace etc. Other than that it was truly lovely. Highly recommend lovely hotel
2023년 11월에 2박 숙박함
답변 제공: Cocoon Hotel 님, 2023년 12월 13일
Dear James,Thank you so much for your kind words and for recommending our lovely hotel. We are thrilled to hear that you had a fantastic stay with us and loved our spacious rooms and helpful staff.We apologize for any inconvenience you experienced with the internet connection. We understand that it can be frustrating when it is not seamless. Our team is constantly working to improve and ensure that all devices, including foreign ones, have a smooth connection. We appreciate your patience and understanding.We also appreciate your suggestion regarding the availability of a dedicated private lounge or roof terrace for guests to meet their own guests. We will definitely consider this as we continue to enhance our services for our valued guests like you.Once again, thank you for your feedback and we hope to have the pleasure of welcoming you back on your next visit.Best Regards,Front Office ManagerCOCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City, Hadapsar, Pune

10/10 - 훌륭해요

Hashim 님, Monroe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay. Very Clean and staff very cordial
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 14일
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon

10/10 - 훌륭해요

Satheesan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 14일
Regular FeedbackDear Valued Guest,Namaskar!Thank you for visiting Cocoon, Pune.The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude.We look forward to welcoming you back.Regards.Team Cocoon

10/10 - 훌륭해요

Rajeev

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent overall stay. Rahul made sure the room was cleaned to perfection every day.
2023년 9월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 14일
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon

10/10 - 훌륭해요

Animesh

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Me and my wife stayed for 7 nights and the experience was just amazing. Courteous staff, amazing & spacious rooms, super clean, in-house food delicious. Amazing location as its next to District centre which is a food hub.
답변 제공: Cocoon Hotel 님, 2023년 7월 27일
Dear Animesh,Thank you for sharing your amazing experience with us! We truly appreciate your kind words about our courteous staff, spacious rooms, cleanliness, and delicious in-house food. We are delighted to know that our location near the District center was convenient for you as well. We look forward to welcoming you back for another fantastic stay!Best Regards,Front Office ManagerCOCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City, Hadapsar, Pune

10/10 - 훌륭해요

sharad m

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shower issues
Was good but had problems with shower and tv did not work
2022년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 14일
Dear Valued Guest,Namaskar!Thank you for visiting Cocoon, Pune.The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude.We look forward to welcoming you back.Regards.Team Cocoon

8/10 - 좋아요

Devendra

2021년 12월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 14일
Dear Valued Guest,Namaskar!Thank you for visiting Cocoon, Pune.The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude.We look forward to welcoming you back.Regards.Team Cocoon

8/10 - 좋아요

SUMANA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location .
2021년 10월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 14일
Dear Valued Guest,Namaskar!Thank you for visiting Cocoon, Pune.The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude.We look forward to welcoming you back.Regards.Team Cocoon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spacious rooms with good services. Easy to find property location
2019년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 14일
Dear Valued Guest,Namaskar!Thank you for visiting Cocoon, Pune.The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude.We look forward to welcoming you back.Regards.Team Cocoon

10/10 - 훌륭해요

실제 이용하신 고객

2019년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 14일
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 12월에 2박 숙박함
답변 제공: Cocoon Hotel 님, 2024년 3월 2일
Dear Valued Guest,Namaskar! Thank you for visiting Cocoon, Pune. The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude. We look forward to welcoming you back. Front Office Manager, COCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd) Magarpatta City, Hadapsar, Pune

8/10 - 좋아요

Vikas

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Decent business hotel
The stay was decent and rooms are really big however staff is something where they might need to improve asking with the food.
2018년 8월에 1박 숙박함
답변 제공: Cocoon Hotel 님, 2023년 12월 14일
Dear Vikas,Thank you for sharing your feedback with us. We're glad to hear that you found our rooms spacious and your stay decent. We appreciate your suggestion regarding our staff and food, and we'll definitely strive to improve in those areas. We hope to have the opportunity to welcome you back in the future.Best Regards,Front Office ManagerCOCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City, Hadapsar, Pune

8/10 - 좋아요

Vikas

Good Business Hotel
Rooms are really good, Internet connectivity is a problem and so does the food.
2018년 8월에 3박 숙박함
답변 제공: Cocoon Hotel 님, 2023년 12월 9일
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your stay experience with us. We are thrilled to learn that our hard efforts have been recognized and appreciated by you.You have also mentioned about challenges you encountered for Wifi connectivity during your visit. Allow us to assure you that these comments have been taken very seriously and will be discussed with higher management. Once again, please accept our sincere apologies for this lapse, and we look forward to hosting you again very soon.Best Regards,Front Office ManagerCOCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City, Hadapsar, Pune

10/10 - 훌륭해요

Asoka Perera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Cocoon Hotel 님, 2023년 12월 14일
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Cocoon Hotel 님, 2023년 12월 14일
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon

8/10 - 좋아요

Suhas 님, Secunderabad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great room size and good location
This hotel was selected mainly for its location which was close to our business needs. The room was very comfortable - almost a mini suite. Food was quite good and reasonably priced. We could see quite a few young professionals and families, which speaks for the convenience of the location and amenities. The only downside was that they could not summon a cab at short notice (required 24 hours advance intimation!). However, Uber saved the day. All in all, a good experience.
답변 제공: Cocoon Hotel 님, 2023년 12월 9일
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your stay experience with us. We are thrilled to learn that our hard efforts have been recognized and appreciated by you.You have also mentioned about few challenges you encountered during your visit. Allow us to assure you that these comments have been taken very seriously and necessary corrective measures have been put in place. We look forward to hosting you again very soon.Best Regards,Team Cocoon

8/10 - 좋아요

Karan 님, Mumbai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
it was very good
답변 제공: Cocoon Hotel 님, 2023년 12월 14일
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant and consistent experience
No surprises. Everything was as expected and since I have been there before, my experience stayed consistent which is important sometimes. However, they can improve the wifi connectivity process as I had to sign in after every fresh login and it is cumbersome.
답변 제공: Cocoon Hotel 님, 2023년 12월 9일
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your stay experience with us. We are thrilled to learn that our hard efforts have been recognized and appreciated by you.You have also mentioned about challenges you encountered for Wifi connectivity during your visit. Allow us to assure you that these comments have been taken very seriously and will be discussed with higher management. Once again, please accept our sincere apologies for this lapse, and we look forward to hosting you again very soon.Best Regards,Front Office ManagerCOCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City, Hadapsar, Pune

8/10 - 좋아요

dr devayani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Cocoon Hotel 님, 2023년 12월 14일
Dear Valued Guest,Namaskar!Thank you for visiting Cocoon, Pune.The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude.We look forward to welcoming you back.Regards.Team Cocoon

4/10 - 별로예요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Disappointing experience - while comfy, standard of service was poor (they missed a vital wake-up call booked the night before) and the hotel is in a very busy part of town to not that handy for my various meetings.

10/10 - 훌륭해요

saravanakumar 님, Bangalore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
awesum
Calm n clean
답변 제공: Cocoon Hotel 님, 2023년 12월 14일
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
No frills
Its a very basic hotel more focussed towards business crowd. The location is absolutely great. Service is also very courteous.
답변 제공: Cocoon Hotel 님, 2023년 12월 14일
Dear Guest,Thank you so much for sharing your feedback with us! We're glad to hear that you found our hotel's location to be absolutely great and that you received courteous service during your stay. We appreciate your support and hope to welcome you back again in the future!Best Regards,Front Office ManagerCOCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City, Hadapsar, Pune

10/10 - 훌륭해요

saravanan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Cocoon Hotel 님, 2023년 12월 14일
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy beds, nice service
The hotel was nice and in a convenient location. The staff was all very friendly as well. The only negative is that if you are on the north side of the hotel, it is very noisy as it is next to the Destination Center market.
답변 제공: Cocoon Hotel 님, 2023년 12월 14일
Dear Guest,Thank you for your kind review! We're glad to hear that you enjoyed your stay at our hotel and found our staff friendly. We understand that noise can sometimes be an issue, especially if you are on the north side near the Destination Center market. We apologize for any inconvenience this may have caused. Your feedback is valuable to us and we will take it into consideration for future improvements. We hope to welcome you back soon for an even better experience!Best Regards,Front Office ManagerCOCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City, Hadapsar, Pune

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Cocoon Hotel 님, 2023년 12월 14일
Dear Valued Guest,Namaskar!Thank you for visiting Cocoon, Pune.The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude.We look forward to welcoming you back.Regards.Team Cocoon

10/10 - 훌륭해요

Sam 님, Israel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice clean and in the center!
Very nice hotel , good breakfast and clean!
답변 제공: Cocoon Hotel 님, 2023년 12월 14일
Dear Valued Guest,Namaskar!!Thank you for taking out time to share your encouraging review.As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us.Please accept our heartfelt gratitude for the appreciation.We look forward to the privilege of welcoming you back. Regards.Team Cocoon