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데이즈 인 바이 윈덤 오그던 여행 후기

3 out of 5
데이즈 인 바이 윈덤 오그던
3306 Washington Blvd, Ogden, UT

이용 후기

4.4
평점 10 - 훌륭해요. 1001개 이용 후기 중 59개" "
평점 8 - 좋아요. 1001개 이용 후기 중 110개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 183개" "
평점 4 - 별로예요. 1001개 이용 후기 중 228개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 421개" "

4.4/10

청결 상태

5.8/10

직원 및 서비스

3.8/10

편의 시설/서비스

3.8/10

숙박 시설 상태 및 시설

4.2/10

친환경

이용 후기

2/10 - 너무 별로예요

YUMI

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함
답변 제공: Manager on duty 님, 2021년 5월 13일
Dear Yumi, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime. Thank you for choosing us, and we hope to have another opportunity to better serve you in the future. Sincerely, Management

6/10 - 괜찮아요

Sungjoon

좋아요: 직원 및 서비스
이동중 들른 가성비
이동중 잠깐 눈만 붙이고 일찍 나왔습니다. 수영장등 모두 실내구조라 춥지 않은 것이 장점이네요
2018년 11월에 1박 숙박함

2/10 - 너무 별로예요

david

2022년 1월에 2박 숙박함

10/10 - 훌륭해요

Aaron

좋아요: 청결 상태, 직원 및 서비스
What a wonderful little hotel in the heart of Ogden! This is within a very short walk to many restaurants and the staff is very friendly! I would highly recommend this hotel!
2022년 1월에 1박 숙박함

2/10 - 너무 별로예요

Mandeep

2021년 10월에 6박 숙박함

2/10 - 너무 별로예요

Jennifer

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very run-down and not clean... did not feel safe as there were lingering persons on inside stairs and out in parking lot.
2021년 10월에 1박 숙박함
답변 제공: Manager on duty 님, 2021년 10월 21일
Dear Jennifer, Thank you for taking the time to post this review as we are always looking for ways to grow and improve as a hotel. We sincerely apologize for falling short of your expectations. Our entire team takes great pride in the overall guest experience, and we all feel very disappointed knowing that you were dissatisfied with that aspect of your stay. We genuinely care about our guests, and we are very thankful for you choosing us. It is our hope that you will give us another opportunity to better serve you in the future. Sincerely, Management

4/10 - 별로예요

Connie

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Sadly Misrepresented
The gentlemen at the front desk was awesome. Everything not so much. No breakfast which was one of the reasons it was chosen. The door that was supposed to be locked at all times was not at all. Very misrepresented on hotel.com!!!
2021년 10월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 10월 15일
Thank you for taking the time to post this review as we are always looking for ways to grow and improve as a hotel. We sincerely apologize for the inconveniences you experienced during your stay. Your comments are very concerning and does not represent the high standards that we aim to achieve. I will be informing the proper departments immediately to ensure these issues do not happen again.

10/10 - 훌륭해요

Jerry and Bev

2021년 6월에 1박 숙박함

6/10 - 괜찮아요

Clair

2021년 9월에 1박 숙박함
답변 제공: Manager on duty 님, 2021년 10월 8일
Dear Clair, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Days Inn by Wyndham Ogden, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management

2/10 - 너무 별로예요

Prudence

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel we have ever stayed in!
Worst hotel we have ever stayed in! Seedy part of town, frayed carpet around entire room, very stained carpet. Lumpy bed and pillows, only decaf coffee and no coffee cups. Went to registration and they said they were out. Man next to us said he didn’t even have a coffee maker in his room. No breakfast was provided. We have stayed in other hotels and they spell out on their web if none is provided per covid, but generally give a breakfast to go. This one didn’t say anything, just had a sign up at check in stating no breakfast. Doors did not require a key in enter off of back alley.
2021년 9월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 10월 4일
We sincerely apologize for the issue you found during your stay. We always want to make sure our guests have the best experience possible, and we all feel very disappointed knowing that we fell short of that goal with you. I will have a meeting with our team to ensure we are able to look over this review and use it as a learning tool to improve our overall operation.

10/10 - 훌륭해요

Gregory

2021년 9월에 1박 숙박함

6/10 - 괜찮아요

Dyann

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The check in are was nice . the room had extremely gross carpet. It smelled like an ashtray!
2021년 9월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 10월 1일
Dear valued guest, thank you for taking the time to post this review as we are always looking for ways to improve. Your comments will be shared with our team during our next daily briefing. Thanks for letting us know. Please except my apologies we were not able to provide you with a Five Star experience on this stay. We do hope you allow the opportunity to show you how we used your feedback to improve on a future visit.

4/10 - 별로예요

Trisha

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 9월에 1박 숙박함

8/10 - 좋아요

peter f III

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 28일
Thank you for taking the time to post this wonderful review. Our team strives to create an amazing experience for all of our guests and it makes us all happy to know that we were able to do this with you.

4/10 - 별로예요

Wallace

Lots of people talking loud between 12 and 2 am
2021년 9월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 28일
Thank you for choosing us, and we hope to have another opportunity to better serve you in the future as I am sure we will not disappoint.

4/10 - 별로예요

Jonathan

2021년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty room and sheets
The service was fine, but the room we stayed in was dirty and did not even smell clean. The sheets had stains on them so we threw most of them in the floor just to sleep. It was one of the more disgusting hotel rooms I’ve been in. The reviews were typically good for this hotel which is part of the reason we chose it, but I will definitely not stay here again.
2021년 9월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 27일
Dear valued guest, thank you for taking the time to post this review as we are always looking for ways to improve. Your comments will be shared with our team during our next daily briefing. Thanks for letting us know. Please except my apologies . We do hope you allow the opportunity to show you how we used your feedback to improve on a future visit.

10/10 - 훌륭해요

Sabrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 9월에 1박 숙박함

6/10 - 괜찮아요

Jill W

좋아요: 청결 상태
별로예요: 편의 시설/서비스
it was convenient to where I needed to go.
2021년 9월에 3박 숙박함
답변 제공: Manager on duty 님, 2021년 9월 24일
Dear Jill, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Days Inn by Wyndham Ogden, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 23일
Thank you for your review, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved.

8/10 - 좋아요

Kimberly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent for the price
This is an older hotel and so don’t expect anything fancy. The carpet needs replacing and the bathroom fan was very noisy. HOWEVER, overall it was clean and comfortable. The beds were very comfortable. The pillows weren’t that great but they were doable. The shower head was better than my shower at home so that was nice. It was a decent place to stay for the price. Some people in other reviews complained about it being in a bad neighborhood and drug deals. We didn’t see any of that. The neighborhood seemed fine. It’s on the main drag so it was easy to get to and close to everything we wanted. The pool is amazing. It’s nice and. If and has plenty of room for sitting on the side if you want to take the kiddos swimming but not get in the water yourself. Overall a decent place.
2021년 9월에 3박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 21일
Thank you for taking the time to share your experience , I'm glad that our services, hospitality, and accommodations and I hope that you experience the same comfortable stay during your next visit! We look forward to serving you again!

4/10 - 별로예요

Susan

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2021년 9월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 20일
Thank you for taking the time to complete our on line survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 - 너무 별로예요

Richards

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was bad, no sleep and people outside my door all night yelling and talking and management was scared to handle it
2021년 9월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 20일
Thank you for taking the time to tell us about your recent stay. Please accept my most sincere apologies for the issues you described. We are all very concerned with your comments and will work with our entire team to try and ensure these type of issues keep from reoccurring. Rest assured, we do not take comments like yours lightly. We will continue to immediately act on even the slightest concern of any of our guests in these matters. We apologize for any inconvenience you experienced and we hope to make it up to you in a future stay.

6/10 - 괜찮아요

Thomas

2021년 9월에 2박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 17일
Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Filthy !
No one at desk for almost 10 minutes, then an unhappy woman,,, she couldn't check me in so she left to get the manager,,, then a nice young man checked me in. He Insisted on charging my card $100 in case I smoked, I Don't, Never had that happen before, said it would be refunded in 3-5 days if i didn't have extra charges???Premise was dirty, filthy, lots of garbage in parking lot. Room was in bad condition, furniture was old and had holes where TV used to be, could not turn off lights with switch, had to unplug lamps. Carpet was pretty discusting, stiff,,, The name Clarion used to mean quality,,, Not anymore!!!
2021년 9월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 16일
Thank you for taking the time to write such a detailed review .All your comments are essential to educating our staff about good and bad service .We will ensure your feedback is giving to all staff members. This is very disappointing to hear, but hope you give us another chance to make it up to you.

10/10 - 훌륭해요

Dmitrii

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All
2021년 9월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 14일
Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to serving you again!

2/10 - 너무 별로예요

Greg

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
THIS PLACE IS A DUMP.!!...THE WORST MOTEL IMAGINABLE...NOT ONLY THE ROOMS!!..THE STAIRS..HALLS...I CANNOT BELIEVE THIS PLACE WAS NOT TURNED INTO THE HEALTH D...I MAY BE CALLING THEM SOON AND ALSO THE LOCAL TV NEWS STATION...I WAS A LONG WAYS AWAY FROM HOME ...I HAD TROUBLES GETTING INTO MY ROOM..THE CARDS..THE LOCKS...PLEASE TAKE THIS MOTEL OFF YOUR LIST SO NOBODY ELSE GETS ABUSED !!!...PLEASE !!!
2021년 9월에 3박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 14일
Thank you for taking the time to write such a detailed review. This is very disappointing to hear, We will ensure your feedback is giving to all our staff. Please let me know if you want to discuss this personally.

2/10 - 너무 별로예요

David 님, Nampa

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was located in a very bad area. The hotel and room was very dirty and old. The card reader on the back door was broken, so the doors were open to anyone 24 hours a day, providing very poor security. There were several unsavory characters loitering in the parking lot and drinking alcohol, among other activities.
2021년 9월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 14일
Thank you for your feedback, We sincerely apologize for the inconveniences you experienced during your stay. I will absolutely inform the proper departments of these issues as they are highly unusual and we will ensure that they do not happen again.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
Poor experience
Hotel room floor looked like it hadn't been vacuumed. Horrible odor due to it being a smoking room in the past. Bed was very uncomfortable (hard) so I didn't sleep well and the bed cover had stains on it. The front desk person was flustered and complaining about the owners in terms of how they schedule the rooms. He claimed at first there were no rooms available and had to call the boss. There was no maid service and breakfast available even though that is what was advertised when I reserved the room. I reserved a King and instead was given a smaller bed. Overall, it was not a good experience and I will not be returning.
2021년 9월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 14일
Please accept my sincerest apologies; We fell short of delivering the absolute best experiences possible during your visit to the area. I appreciate you taking the time to review our hotel, I will absolutely be sharing your feedback with the team so that we are able to improve.

4/10 - 별로예요

Joseph

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It appears the hotel is possibly being renovated, as the lobby and a few areas appear updated, but our room was DEFINITELY not. There were giant cracks/water damage in the ceiling, the bathroom ceiling was so low I could barely stand in the shower without hitting it. The bathroom door in our room would not close at all, unless we threw our shoulder into it hard and even then, it would only partially close at best. There was a lot of traffic in and out at late hours and the doors on the side of the hotel did not lock in any way to discourage it, and my guess is they were not guests of the establishment based on the frequency and duration of their visits. The room we were first given had the door open and a fan blowing out the door when we got there, so we were reassigned the room I described above. Needless to say, I would absolutely not stay there again. It was dirty and in need of serious upkeep and maintenance.
2021년 9월에 3박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 14일
We sincerely apologize for the inconveniences you experienced during your stay. I will absolutely inform the proper departments of these issues as they are highly unusual and we will ensure that they do not happen again.

2/10 - 너무 별로예요

Peggy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel has to be the dirtiest and unsafe hotel I have ever seen! Looks nothing like it’s pictures. Tweakers everywhere didn’t even stay once I check in I went to a much much safer hotel
2021년 9월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 13일
Thank you for choosing our hotel for your recent stay in our area. We appreciate you taking the time to share feedback about the time you spent with us. Please accept our apologies for failing to meet your expectations and ours. Providing our guests with a clean, comfortable place to work and live is important to us, so our engineering and housekeeping staff have been alerted to your concerns, and we will redouble our efforts with deep cleaning, and taking corrective action with any items that are beginning to show wear. We are grateful for your candid feedback, as this helps us to improve the guest experience for every guest that enters our doors. We truly hope you will consider giving us a future opportunity to make a much better impression.

2/10 - 너무 별로예요

Dean

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room eas clean but the carpet and sheets were stained.
2021년 9월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 7일
Thank you for taking the time to complete this review. We apologize for not being able to provide you with an overall perfect stay. Your fair and honest feedback will help us to continue to improve our overall operations. Thanks for letting me know.

4/10 - 별로예요

Serena

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never again will I stay
All you could smell the whole night was some one smoking weed.
2021년 9월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 7일
Thank you for taking the time to complete this review. We apologize for not being able to provide you with an overall perfect stay. Your fair and honest feedback will help us to continue to improve our overall operations. Thanks for letting me know.

2/10 - 너무 별로예요

Pamela

2021년 9월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 16일
Thank you for taking the time to complete this review. We apologize for not being able to provide you with an overall perfect stay. Your fair and honest feedback will help us to continue to improve our overall operations. Thanks for letting me know.

2/10 - 너무 별로예요

DOUGLAS

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like anything about this filthy dump that isn't even fit for a pig. I liked absolutely nothing about our stay at this dump. This place is the ultimate sh_t hole. I have spent a lot of nights away from home in hotels and motels and this particular place was the worst ever. No elevator for the handicapped people. The carpets looked like they haven't been cleaned in the last decade. I could go on and on but I think you get the idea by now.
2021년 8월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 3일
Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve.

6/10 - 괜찮아요

Connie

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Owners (both foreign) were difficult to understand. Man seemed grumpy. Breakfast was coffee & cereal but only 1 chair & table to eat. Shower floor was slippery
2021년 8월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 3일
. On behalf of our entire staff we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 - 너무 별로예요

Chris

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dont stay here!!
Hotel was sketchy from the driveway forward. Alleged drug deal going on at the hotel side entry. Both rooms smelled like smoke. I did not feel secure or safe to leave my vehicle in the parking lot. Dont believe the pictures of the hotel...these were taken either at the grand opening, 40 years ago, or they used a 'clean up' feature on the digital camera. Run away...
2021년 8월에 2박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 3일
Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve.

4/10 - 별로예요

Kat

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The reviews do not do this enough justice. The place looks like they DON'T clean it. They change the sheets and even those have holes in them, and have different issues. The bathtub still had other people's hair on the walls, and the tiles were peeling. The room smelled of cigarettes, and it was just overall not cleaned with stains on the wall, and carpets and etc.
2021년 8월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 3일
Thank you for taking the time to post this review. Thank you for your fair and honest feedback. We all work hard to try and provide an overall positive experience for all of our guests. Your comments will help us improve. We are truly sorry we were not able provide you with the 100% satisfaction our team aims to achieve and I promise we will work harder on a future stay.

2/10 - 너무 별로예요

Larry

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hard to understand workers. Check in was rude. They requested a $100.00 deposit on check in. This was a surprise and nor a good one. Furniature was dirty and torn. The location was run down. Carpet was dirty.
2021년 8월에 1박 숙박함
답변 제공: Manager on duty 님, 2021년 8월 27일
Dear Larry, thank you for taking the time to post this review. I am really sadden by the way you described your overall experience and apologize for the situations you described that happened at our hotel. Please rest assured, my team and I will research your comments and make the necessary arrangements in order keep these issues from happing again with future guests. Thanks for letting us know, we hope to host you on a future visit. Sincerely, Management

6/10 - 괜찮아요

Wayne

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 8월에 1박 숙박함
답변 제공: Manager on duty 님, 2021년 8월 27일
Dear Wayne, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Days Inn by Wyndham Ogden, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DON'T GO HERE
Don't go here. We canceled. They are hiding something. Very scary place. Days Inn, but gave me a Ramada card. They have a sign that says "NO HOUSEKEEPING SERVICE". The dirt and grime was overwhelming. Hair in one bed, stains in the other bed. Broken glass window. Another couple canceled at same time as us.
2021년 8월에 1박 숙박함
답변 제공: Guest Relations 님, 2021년 8월 27일
Dear Lori, Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve. Sincerely, Guest Relations

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Walked into the lobby had a foul odor. Was staying 8 days the guy at the front desk said they clean every 3rd day. The site said it had complimentary breakfast. They had nothing. Tried to call the desk for clean towels. Wouldn't answer. It was the worst place I've ever been in.
2021년 8월에 8박 숙박함
답변 제공: Guest Relations 님, 2021년 8월 25일
Dear Linda, we are all very concerned about the way you described your recent visit to our hotel. Your comments are very concerning and do not represent the type of experience we all aim to achieve. Please accept our most sincere apology. Also, we would appreciate if you gave us a call directly to discuss your comments. We look forward to hearing from you soon. Sincerely, Guest Relations

2/10 - 너무 별로예요

Elizabeth

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager was compmetly rude. He barged into our room at noon yelling at us and telling us to leave. He said We didnt oay for asecond night . We had payed for a second night when we arrived and he apparently didn't get the memo. I will never stay there again and will write scathing reviews. Terrible n and dirty and im so happy i onky oaid $50. You definatley get what you pay for.
2021년 8월에 1박 숙박함
답변 제공: Guest Relations 님, 2021년 8월 25일
Dear Elizabeth, thank you for taking the time to complete this review. We are truly sorry to hear you were not satisfied with your overall experience at our hotel. Our goal is to try to insure each and every guest is 100% satisfied with the overall value during their stay. It saddens me to read we did not achieve this with you. Please accept our most sincere apology. I will research this matter with my team to see if anything can be done to improve our overall operations. Please allow us the opportunity to host you again if you are ever in the area and need accommodations. Sincerely, Guest Relations

6/10 - 괜찮아요

Samantha

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Will not do this again
Overall ok for a quick stay. No breakfast like mentioned and there were hidden fees when we checked in. Pool is nice. Rooms are basic…have fridge but no trash cans. Sheets had a burn hole from cigarette although it’s a no. Smoking hotel…strange! Cockroaches on railings through hallways and dresser knobs falling off.
2021년 8월에 1박 숙박함
답변 제공: Manager on duty 님, 2021년 8월 22일
Dear Samantha, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely, Management

2/10 - 너무 별로예요

Glen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid at all costs
Entire property run down. Photos are stock photos, not accurate at all. Everything is super dirty, even mirrors are stained and discolored. Carpet looks 20 years old. Had to walk past a shirtless man with his hand down his pants. Everything else in the area was sold out, or we would have left. Felt more like a rent by the your place. Should not be on this site.
2021년 8월에 1박 숙박함
답변 제공: Manager on duty 님, 2021년 8월 22일
Dear Glen, Thank you for taking the time to post this review. We are all thankful for the feedback as we are aiming to create the best hotel experience possible for all of our guests. We sincerely apologize for the inconveniences you experienced during your stay. I will absolutely inform the proper departments of these issues as they are highly unusual and we will ensure that they do not happen again. Thank you for choosing us, and we hope to have another opportunity to better serve you in the future as I am sure we will not disappoint. Sincerely, Management

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
WORST hotel EVER!! Absolutely filty, unsanitary unfit FOR GUEST. scary area!! Homelss and drug addicts in the hotel and in the back parking lot. Room was not vacuumed goat thorns on the floor, boogers on the wall. Mold on the ceiling by the a/c. Filth everywhere. So nasty!!manager did not even raise an eyebrow when i complained simple sad thank you have a nice day repeatedly not interested in my very valid complaint!! So upset will never stay here againand i will advise no one to choose this property
2021년 8월에 1박 숙박함
답변 제공: Manager on duty 님, 2021년 8월 22일
Dear valued guest, Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve. Sincerely, Management

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Avoid this place it's not clean. There are drug addicts, tweekers, homeless and crooks hanging all around the property. I found syringes in my room drawer. They got mad at me cause I did not report it when I found them at 11pm(front desk closed) but I did report it the next morning and was told; you know all people are different. No breakfast is available but they advertise it is?? They say they follow advanced cleaning standards but there's overflowing trash cans, dirty stairwells, nasty stained OLD lumpy pillows, dirty floors and don't forget the syringes. No housekeeping is available (so call it a Hostle) The lock on my room was loose so each nite I barricaded myself in it pushing furniture against the door. And everyday I prayed my car would not be broken into. I felt safer in Iraq during the war than here. Avoid this place,
2021년 7월에 4박 숙박함
답변 제공: Manager on duty 님, 2021년 8월 23일
Dear valued guest, we are all very concerned about the way you described your recent visit to our hotel. Your comments are very concerning and do not represent the type of experience we all aim to achieve. Please accept our most sincere apology. Also, we would appreciate if you gave us a call directly to discuss your comments. We look forward to hearing from you soon. Sincerely, Management

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Folks at front desk nice but pretty worn down property, no windows to outdoors, only glass wall you could draw curtain across
2021년 8월에 1박 숙박함
답변 제공: Manager on duty 님, 2021년 8월 19일
Dear valued guest, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely, Management

10/10 - 훌륭해요

Suzanne

2021년 8월에 1박 숙박함
답변 제공: Sincerely management 님, 2021년 9월 16일
Thank you for taking the time to post this review. We are all very grateful for the 10 out of 10 score you have given us. Our entire team works extremely hard to ensure we are able to provide an amazing stay for all of our guests. Thank you for choosing us , Days Inn by Wyndham Ogden, and we look forward to hosting you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
outside property was trashed. side door catch was broken and could not be closed.
2021년 8월에 1박 숙박함
답변 제공: Manager on duty 님, 2021년 8월 17일
Dear valued guest, Thank you for taking the time to complete this review. We apologize for not being able to provide you with an overall perfect stay. Your fair and honest feedback will help us to continue to improve our overall operations. Thanks for letting me know. On behalf of our entire staff we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Management