I checked in on 7-16-20 for one night during a business trip. I took off my shoes and by bedtime, my feet were black and gritty from the dirt on the floor. The ceiling was peeling, with pieces of it hanging down over 3 inches. There were also several patches throughout the room ceiling. The TV was also messed up, remote not working, and no way to change channels.
The next morning, when I was getting ready to leave (it was a business trip, so I usually leave around 6am or 7am), there was no hot water. I let it run for 5 minutes, while I packed everything up, and ended up having to take a cold shower. I asked to speak to manager Nick, and he was very rude about everything. I just said this place was belong the standards listed on the hotels.com website, and asked for a credit on the charge. He argued with me, and then slammed the window on me. I called to report this to hotels.com, and they called the business while I was on hold. The staff told her they already did all they are doing, and that they told me there was hot water now. Never stay at this place, unless you want headaches and poor customer service and filthy conditions. I come thru this area several times a year, and I will NEVER stay at this place again!!