호수

워터프론트 여행 후기

3.5 out of 5
워터프론트
109 Beach Street, Queenstown

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 322개 이용 후기 중 168개" "
평점 8 - 좋아요. 322개 이용 후기 중 125개" "
평점 6 - 괜찮아요. 322개 이용 후기 중 19개" "
평점 4 - 별로예요. 322개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 322개 이용 후기 중 4개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

KA YOUNG

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
아름다운 뷰
퀸즈타운 최고의 뷰가 보이는 숙소입니다. 저희는 맨 꼭대기층에 묵었는데 강이 보이는 뷰가 말할것도 없이 아름다웠습니다. 가격이 비싸지만 그만한 값을 하는 곳이었습니다. 다만 DVD를 보려 했는데 아무리 봐도 작동이 안되어서 아쉬웠습니다. 하지만 화장실도 좋고 시설이 매우 좋았습니다.
2017년 11월에 1박 숙박함

8/10 - 좋아요

MINHEE

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 좋고,전망이 좋은 펜션!
호텔보단 펜션에 가깝구요, 조리도구 및 시설이 갖춰져있습니다. 기본 샴푸,린스,비누만있습니다. 2박묵었는데, 이틀째날 청소는 따로 안해주시더라구요. 위치가 시내랑 가까워 그점은 좋았네요

10/10 - 훌륭해요

Stephen

단체 여행, 연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it. This is our second stay at The Waterfront, Queenstown and it definitely won’t be our last. Great accommodation, great location and an AMAZING view.
2024년 3월에 2박 숙박함
답변 제공: Bikesh 님, 2024년 3월 16일
Thank you for staying with us, really appreciate your feedback!

10/10 - 훌륭해요

Lillian

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location and gorgeous view!
2024년 1월에 4박 숙박함
답변 제공: Bikesh 님, 2024년 2월 15일
Thank you for staying with us, really appreciate your feedback!

8/10 - 좋아요

Karen

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The location is probably the best. Steps away to town area where everything is. Street noise is expected, but bearable. Love that there are laundry racks that we could put out in our living area to dry our laundry. Bedrooms are fairly small but living area is big. Toilets seem recently refurbished. Nice and clean! Overall a great stay!
2023년 12월에 3박 숙박함
답변 제공: Bikesh 님, 2024년 1월 6일
Thank you for staying with us, really appreciate your feedback!

8/10 - 좋아요

Fumiyo

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
アパートメントでしたが、フロントは9時~17時までいたので、チェックインの時にフロントと直接会話して確認が出来たので、心配することもなくチェックインできました。湖に面しているため、お部屋の眺望は最高です。そしてクィーンズタウンの中心部までは歩いて5~6分の距離ですので、食事や観光に便利でした。街全体が大きな自然の中に埋め込まれたような美しさがありましたが、とても素敵なホテルでした。
2023년 11월에 3박 숙박함
답변 제공: Bikesh 님, 2023년 11월 24일
いつもご宿泊いただきまして誠にありがとうございます。フィードバックをいただき誠にありがとうございます。

6/10 - 괜찮아요

Ronnie

연인과의 여행
좋아요: 청결 상태
We had a week at The Waterfront. The location was great however traffic and construction noise was an issue. Beautiful views to the lake and Remarkable mountains was something special. Balcony is very small and only big enough for 2 people to stand on. Room itself was above average but it was starting to show its age. Overall not the best place we have stayed but most certainly not the worst.
2023년 10월에 6박 숙박함
답변 제공: Bikesh 님, 2023년 11월 4일
Thank you for your valuable feedback. We're glad you enjoyed the scenic views despite the noise disturbances. We appreciate your insights and will work towards enhancing our guests' experience. We hope to welcome you back for an improved stay.

10/10 - 훌륭해요

Ash

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing views. Excellent hotel staff that go out of there way to make your stay absolutely perfect.
2023년 9월에 2박 숙박함
답변 제공: Bikesh 님, 2023년 9월 27일
Thank you for staying with us, really appreciate your feedback!

10/10 - 훌륭해요

Catherine

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful views of the lake and easy to walk around Queenstown.
2023년 7월에 5박 숙박함
답변 제공: Bikesh 님, 2023년 9월 27일
Thank you for staying with us, relly appreciate your feedback.

10/10 - 훌륭해요

Gok

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location- main streets and restaurants at doorstep. Excellently maintained apartment- will return anytime. Good communication.
2023년 6월에 5박 숙박함
답변 제공: Bipin 님, 2023년 7월 14일
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a fantastic stay at our hotel and enjoyed our excellent location, with main streets and restaurants right at your doorstep. We are delighted to know that you found our apartment to be excellently maintained and that you had a positive experience communicating with our team.Your kind words and recommendation mean a lot to us. We are dedicated to providing exceptional service and ensuring our guests have a memorable stay. It's wonderful to hear that we have met your expectations, and we appreciate your intention to return anytime in the future.If there is anything more we can do to enhance your experience on your next visit, please do not hesitate to reach out. We can't wait to welcome you back and provide you with another outstanding stay.Thank you once again for choosing our hotel, and we look forward to serving you again in the future.

8/10 - 좋아요

Raghid

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a pleasant stay with the family at the Waterfront. Everything is a walking distance. The place was clean and the staff was freindly.
2023년 6월에 6박 숙박함
답변 제공: Bipin 님, 2023년 7월 14일
Thank you for sharing your feedback with us. We are delighted to hear that you had a pleasant stay with your family at our waterfront hotel. It's wonderful to know that our convenient location allowed you to explore the area on foot, with everything within walking distance.We are also glad to hear that you found the place clean and well-maintained. Our dedicated housekeeping team takes pride in ensuring a comfortable and hygienic environment for all our guests.Moreover, we greatly appreciate your kind words about our friendly staff. Providing excellent customer service is one of our top priorities, and we are thrilled that our team made a positive impression on you during your stay.Thank you for choosing our hotel for your family getaway. If there is anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We would love to welcome you and your family back for another memorable experience.

10/10 - 훌륭해요

Annette Joan

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed our stay. Great view, parking and super comfy. Would visit again🤗
2023년 5월에 3박 숙박함
답변 제공: Bikesh 님, 2023년 6월 9일
Thank you for staying with us, really appreciate your feedback!

8/10 - 좋아요

QING

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, view.
2023년 5월에 6박 숙박함
답변 제공: Bikesh 님, 2023년 5월 28일
Thank you for staying with us, really appreciate your feedback!

10/10 - 훌륭해요

Karyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Amazing views, lovely apartment and everything is within walking distance. Would highly recommend.
2023년 5월에 2박 숙박함
답변 제공: Bipin front office/office manager 님, 2023년 5월 14일
Thank you for sharing your positive experience and recommendation! We are thrilled to hear that you enjoyed the amazing views and convenient location of the apartment. We hope to have the pleasure of welcoming you back in the future.

8/10 - 좋아요

Dylan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 5박 숙박함
답변 제공: Bikesh 님, 2023년 5월 24일
Thank you for staying with us, really appreciate your feedback.

8/10 - 좋아요

Lindsay

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay here. We had a hire car so having parking was important and was free (they have some secure underground as well as outdoor). We had the one bedroom apartment, everything was clean and with a big kitchen with oven and microwave. Lounge room was excellent and a lovely view out the big windows. It was a short walk into the main area of Queenstown which was excellent not to have to drive everywhere.
2023년 4월에 4박 숙박함
답변 제공: Bikesh 님, 2023년 4월 17일
Thank you for staying with us, really appreciate your feedback.

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 객실의 편안함
View from 4th floor
2023년 4월에 3박 숙박함
답변 제공: Biki 님, 2023년 4월 11일
Thank you for staying with us, really appreciate your feedback!

8/10 - 좋아요

Xinyi

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
Really good location. The front desk staff was helpful. The apartment is a little dated, and I don't think the carpet was particularly clean. Otherwise spacious and comfortable stay.
2023년 4월에 3박 숙박함
답변 제공: The waterfront Team 님, 2023년 4월 6일
Thank you for sharing your feedback about your recent stay. We're glad to hear that you found our location to be convenient and that our front desk staff provided you with excellent service.We apologize that the apartment's carpet did not meet your expectations. We take cleanliness very seriously, and we will ensure that our housekeeping team pays extra attention to this matter in the future.We appreciate your comment about the apartment being a little dated, and we are constantly working to improve our accommodations. We hope that despite these issues, you still had a comfortable and enjoyable stay with us, and we hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Nicholas

가족 여행
좋아요: 청결 상태, 객실의 편안함
Excellent Location & Accommodation
Great location and comfortable apartment with stunning views. Two bedroom, one double and one king. Two bathrooms, a kitchen and living room space. Two minute walk to the centre of Queenstown.
2023년 3월에 3박 숙박함
답변 제공: Biki 님, 2023년 3월 27일
Thank you for choosing the waterfront for your stay, we really appreciate your feedback!

10/10 - 훌륭해요

Pam

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay.
2023년 2월에 2박 숙박함
답변 제공: Biki 님, 2023년 2월 13일
Thank you for staying with us, really appreciate your feedback!

8/10 - 좋아요

Rowan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location and Apartment itself was amazing however the tiny balcony and the proximity to the constantly busy paths being on the road level apartment really let us down. Was expecting a lot more in the way of views
2023년 1월에 2박 숙박함
답변 제공: Biki 님, 2023년 2월 13일
Thank you for staying with us, really appreciate your feedback!

2/10 - 너무 별로예요

Donna

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not worth the nearly $300. Room was filthy, mould on ceiling and in the tile grouting. Paint pealing of walls. Broken toilet seat
2023년 1월에 3박 숙박함
답변 제공: Biki 님, 2023년 2월 13일
Thank you for staying with us, sorry to hear about the room not up to your expected standard. We will work hard on the mention issues, thank you for letting us know.

6/10 - 괜찮아요

Anthony

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Whilst location is excellent, the condition of furniture and particularly old bed is terrible. The balcony was not clean.
답변 제공: Water Front Team 님, 2023년 1월 13일
Dear Anthony We apologize for the condition of the furniture and bed in your room during your stay. We addressed these issues immediately and made sure that they were resolved. We apologize for the uncleanliness of the balcony during your stay. We immediately made sure that it was cleaned and we will address this issue with our housekeeping manager to ensure that this does not happen in the futureWe hope that you were still able to enjoy your stay with us despite this issue.Please let us know if there was anything else we could have done to make your stay more comfortable.

10/10 - 훌륭해요

Alison

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at the Waterfront for a total of 3 nights beginning of a busy Summer season in Queenstown. We originally asked for 2 nights but asked for an extra night on very short notice and they were really accommodating, and we checked in early. The 2 bed, 2 bath Lakeview apartment we stayed in was lovely. Exceptionally clean and very well appointed with high quality appliances and cookware. We had an incredible view and we’re within short walking distance of everything in Queenstown we wanted to get to. It was a very busy time of year, with a lot of traffic but we enjoyed watching it all, and once we closed the room up for the night, we certainly did not hear a thing. It was very well insulated against the world. Staff were always friendly and helpful. They were always available during reception hours but never intrusive and willing to give advice or suggestions on things of interest. Overall, a very enjoyable experience at The Waterfront. We will definitely be back.
답변 제공: Water Front Team 님, 2023년 1월 13일
Thank you for taking the time to share your positive experience at The Waterfront. We are delighted to hear that you enjoyed your stay in our 2 bed, 2 bath Lakeview apartment, and that it was exceptionally clean and well-appointed. We are glad that you found the location to be convenient for all of your desired activities in Queenstown and that you had an amazing view from your room. We are also glad that you found our staff to be friendly, helpful and always available to assist you during your stay.We appreciate your kind words about our flexibility and willingness to accommodate your short notice request for an extra night and early check-in. We are so happy that you had an enjoyable time with us and that you found the room to be well-insulated for a peaceful and quiet stay.We look forward to welcoming you back to The Waterfront in the future and thank you for choosing us for your stay in Queenstown.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location in walking distance to the main centre of Queenstown.
2022년 10월에 2박 숙박함
답변 제공: Biki 님, 2022년 10월 29일
Thank you for staying with us, really appreciate your feedback!

8/10 - 좋아요

Sonia Elizabeth

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and big apartment, close walking to all the restaurants and bars. Only downfall being on the first floor is if a van parked outside you lost part of the view other than that if we are in Queenstown again we will definitely be staying at the Waterfront again.
2022년 10월에 4박 숙박함
답변 제공: Quinn 님, 2022년 10월 13일
Thank you for choosing the Waterfront Apartments, We appreciate your feedback.

8/10 - 좋아요

bart

가족 여행
좋아요: 청결 상태, 객실의 편안함
great location and good value for money. walking distance to everything. my only negative would be that it is not serviced so you need to remove your garbage daily yourself but there are no spare bags in the main kitchen bin to reline them, something very simple to do I would have thought.
2022년 9월에 6박 숙박함
답변 제공: Biki 님, 2022년 10월 2일
Thank you for staying with us, appreciate your feedback!

10/10 - 훌륭해요

Andy

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent apartment right in the centre of Queenstown. Great lounge area, bedrooms and secure parking
2022년 9월에 2박 숙박함
답변 제공: Biki 님, 2022년 9월 18일
Thank you for staying with us, really appreciate your feedback!

10/10 - 훌륭해요

Will

가족 여행
좋아요: 청결 상태, 객실의 편안함
Weekend getaway
East check in. Spacious living area. All in all was good value. Awesome view
2022년 4월에 2박 숙박함
답변 제공: Bikesh 님, 2022년 4월 15일
Thank you for staying with us, really appreciate your feedback!

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at the Waterfront previously which is why we returned this time. The property is very central, has roomy apartments and great views
2022년 4월에 3박 숙박함
답변 제공: Bikesh 님, 2022년 4월 15일
Thank you for staying with us, appreciate your feedback!

10/10 - 훌륭해요

Rachel

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location, first rate facilities, great service. Happily recommend and very happily return on our next foray south.
2021년 12월에 2박 숙박함
답변 제공: Biki 님, 2021년 12월 16일
Thank you for staying with us, really appreciate your feedback!

10/10 - 훌륭해요

Grant

2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Jacquie

좋아요: 청결 상태
2021년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic place to stay for a winter family holiday. Loved the proximity to town as well as the on-site carparking.
2021년 7월에 6박 숙박함
답변 제공: John 님, 2021년 7월 28일
Thank you so much for your feedback. We are super happy that you enjoyed your stay with us at The Waterfront. Hope to see you again.

8/10 - 좋아요

Christopher

2021년 7월에 1박 숙박함
답변 제공: Biki 님, 2021년 7월 15일
Thank you for staying with us, really appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful location. Beautiful outlook.
2021년 6월에 5박 숙박함
답변 제공: Biki 님, 2021년 6월 14일
Thank you for staying with us, really appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very close and walking distance to town.
2021년 6월에 1박 숙박함
답변 제공: Biki 님, 2021년 6월 14일
Thank you for staying with us, really appreciate your feedback.

8/10 - 좋아요

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가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome area. So close to town. Big apartments and amazing views.
2021년 5월에 2박 숙박함
답변 제공: Biki 님, 2021년 5월 30일
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8/10 - 좋아요

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아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location easy 1 min walk to town. Lighting in bedroom was dim. No curtains at balcony but overall would stay again. Thanks
2021년 4월에 7박 숙박함
답변 제공: Biki 님, 2021년 4월 25일
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8/10 - 좋아요

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2021년 4월에 4박 숙박함
답변 제공: Biki 님, 2021년 5월 8일
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10/10 - 훌륭해요

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단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right in town and a view to die for😀Lovely staff it was perfect
2021년 2월에 2박 숙박함
답변 제공: Biki 님, 2021년 2월 25일
Thank you for staying with us, really appreciate your feedback!

8/10 - 좋아요

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좋아요: 편의 시설/서비스
2021년 2월에 2박 숙박함
답변 제공: Biki 님, 2021년 3월 13일
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8/10 - 좋아요

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좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 10월에 1박 숙박함
답변 제공: Biki 님, 2020년 11월 5일
Thank you for staying with us, really appreciate your feedback!

6/10 - 괜찮아요

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가족 여행
좋아요: 청결 상태
The waterfront was quite underwhelming. The room was very old and dated. The door to one bedroom couldn’t shut because the bedroom was too small for the length of bed and the wardrobe was almost impossible to use because the there was just 30cm between the bed and wardrobe. Repairs had been made throughout the rooms which had been unfinished with putty etc. the kitchen cupboards were worn and paint had rubbed off . We wouldn’t recommend staying here
2020년 9월에 1박 숙박함
답변 제공: Biki 님, 2020년 9월 30일
Thank you for staying with us, we appreciate your feedback. We will looking into the issues, thank you for letting us know.

10/10 - 훌륭해요

Rosco 님, Wanaka

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Great apartment in excellent location would definitely stay there again
2020년 6월에 2박 숙박함
답변 제공: Biki 님, 2020년 6월 19일
Thank you for staying with us, really appreciate your feedback!

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful view and location
Perfect situation, very near town with the most spectacular view from the room. Highly recommend.
2020년 2월에 4박 숙박함
답변 제공: Biki 님, 2020년 2월 19일
Thank you for staying with us and sharing your experience, really appreciate your feedback!

2/10 - 너무 별로예요

chun-fu

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don't book.
The receptionist was great. Everything in the room was not updated still charged too much. Bathrooms are almost broken. Not worthy to stay. Will not book again.
2020년 1월에 1박 숙박함
답변 제공: Biki 님, 2020년 1월 30일
Thank you for staying with us, really sorry to hear about room not up to your expectation. My apology.

10/10 - 훌륭해요

Jochem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for a stop in Queenstown
One of the stops traveling Southisland of NZ. The Waterfront is perfect located and has all you need plus a great view from the balcony.
2020년 1월에 3박 숙박함
답변 제공: Biki 님, 2020년 1월 27일
Thank you for letting us know about your stay with us, really means a lot to us.

6/10 - 괜찮아요

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연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Pros - The view is stunning and the location is great. Cons - The apartment has no air conditioning and it gets so hot at night even if you open the windows. The glazing is thin so you hear all the traffic noise, it’s a busy road until early hours Of the morning where the noise calms fo a bit. We were left a note saying this property is not not serviced apartment and we will need to put your own rubbish out and wash up or we will be charged. There were no bath towels left for the two of us and reception closed at 5pm so we had to make do with hand towels. Overall I’m not sure what justifies the price.
2020년 1월에 1박 숙박함
답변 제공: Biki 님, 2020년 1월 23일
Thank you for your review, really sorry to hear about the problems. Well the reception is open 9-5 pm, you can come to reception around that time if you need anything for your apartment, it was also described while check-in. With the dishes you don't have to wash and clean, just need to put it on the dishwasher and turn it on, rest will be done by housekeeper. My apology for the inconvenience caused.

6/10 - 괜찮아요

A 님, Minneapolis

좋아요: 직원 및 서비스
Neat location, but overpriced. Would have appreciated a deadbolt lock on the door.
2019년 12월에 1박 숙박함
답변 제공: Biki. 님, 2019년 12월 26일
Thank you for your review and letting us know about the price, we will see what we can do about that in upcoming days. Thank you for staying with us.