숙박 시설의 전망

모아나 샌즈 비치프론트 호텔 & 빌라스 여행 후기

3 out of 5
모아나 샌즈 비치프론트 호텔 & 빌라스
Ara Tapu (Main Road), Titikaveka / Vaimaanga, Rarotonga

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 96개 이용 후기 중 54개" "
평점 8 - 좋아요. 96개 이용 후기 중 30개" "
평점 6 - 괜찮아요. 96개 이용 후기 중 9개" "
평점 4 - 별로예요. 96개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 96개 이용 후기 중 0개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Edwin 님, SUNNYVALE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Small hotel, few guests, made it very secluded. Right on lagoon, all equipment provided. Staff all very friendly. Only downside was breakfast buffet was closed for first half of our stay. Instead, we listed what we want, and a tray was brought up and we are in our room.
2024년 3월에 8박 숙박함

6/10 - 괜찮아요

Samuel

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Pros - Private beach is really nice - Nice view from room balcony - There was a bartender (can’t remember his name but think he’s the head bartender) but he was really nice - made us good cocktails and was super helpful/friendly Cons - Staff rude and unhelpful, especially a guy called Kieran that worked at reception, such a rude, dismissive person - him and the others were hesitant to call us taxis (because it cost them money) and told us to call them from our room. Also tried to request a switch to Moana Sands Resort (partner accommodation) and that whole process was painful, again were hesitant to call the resort to help facilitate and basically told us to sort it. - Location isn’t ideal, it’s on the other side of the island from the airport, main town Avarua and in general most things. Definitely need a car or scooter - we wanted to hire e-bikes/bicycles but there was nothing around. Muri beach (where there’s some shops, cafes, resorts) is about a 35 min walk away and the only decent places that are close (within 5 min walking distance) is the Little Polynesian resort (nice food/coffee/view), Charlie’s restaurant (nice food, view and vibe) and Maire Nui Garden & Cafe although the cafe was closed for renovations until March/April. - Breakfast is awful and basic, only ate there once - Room isn’t bad, has aircon and sea view balcony but it’s a bit dated and the shower/water pressure was temperamental - Accommodation in general is quite basic/dated and not much of a vibe
2024년 2월에 5박 숙박함

8/10 - 좋아요

Kenneth A

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful beach. Just no lunch service except Sunday.

10/10 - 훌륭해요

Daryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place
Nice and clean. Very friendly staff. Beautiful view to the beach and the sea. Peace and quiet.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Todd

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
View of the ocean from every room. We stAyed downstairs and upstairs both had beautiful view of the ocean.
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant
The stay was pleasant. Steps away from the beach. They give you free breakfast which is nice. Rooms are clean.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Nina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had an amazing time at the hotel. Complementary kayaks and breakfast were awesome. Location is one of the best snorkeling spots on the island. The room was spacious with a stunning ocean view and golden sand beach. It was also great that the restaurant had some gluten-free options that is quite rare on the Island.
2023년 6월에 7박 숙박함

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We liked that nothing was too much trouble. Very easy place to stay with everything in the room we needed. Great location on I believe the best beach in Rarotonga. Quite small and personal. Beach straight in front of our deck. We prefer this to a big resort and we had a real rest. Sandi and Glen
2023년 5월에 7박 숙박함

8/10 - 좋아요

Ray

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a nice place for a relaxing holiday. I loved the beach sand and the blue sea.
2023년 5월에 5박 숙박함
답변 제공: Skye 님, 2023년 5월 19일
Thank you very much for your feedback. Delighted your enjoyed your stay with Moana Sands Group.

10/10 - 훌륭해요

Lynda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay, large spacious clean well-equipped rooms. Views and location top notch, one of the best sandy beaches with incredible snorkeling and swimming. Staff are very approachable and helpful. Great cocktails and restaurant. Ticks all the boxes! Thank you for a memorable holiday. We WILL BE RETURNING!!

10/10 - 훌륭해요

Wakako

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
食事は周辺の高価なホテルのレストランより美味しい。 スナックページにあるチキンとチーズのトーストは必ず食べて! ビーチの利用しやすさが抜群。フリーカヤックがかなり楽しめる。 1階の部屋が激しくおすすめ。冷蔵庫で冷えた飲み物を持ってビーチにすぐ出れます。 洗濯にはトークンが必要、フロントで5ドルでトークンを購入する。(洗剤と乾燥でそれぞれ) タクシーはかなり高額でナイトマーケットまで20ドル必要。(歩きだと45分)バスのない日曜日は交通の計画が必要。あと日曜日はトレッキングは止められるので他の曜日に。 フレンドリーなスタッフと猫が迎えてくれてホテルに1日居ても十分楽しい。 周辺に系列のホテルがいくつもあるので、タクシーや送迎の際は「ホテル」と強調することが大事。 雰囲気や豪華さはないけれど、滞在に必要なものが全て揃っている。またここに戻ってきたい。
답변 제공: Skye 님, 2022년 11월 10일
Thankl you for your feedback.

10/10 - 훌륭해요

Karl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It needs a pool
2022년 10월에 6박 숙박함

6/10 - 괜찮아요

TSI CHUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very average.
The selling point is the beach which is second to non. A few issues there: the breakfast is well below average with limited choices and boring not even eggs is included; coffee is not good at all. The paid wifi connection is a joke, I had to re-connect many times in my room and that applies to all the guests we came across. No room make up on Sunday without letting us know and I had to take my rubbish bins out myself. I won’t recommend this hotel to my friends.
2022년 6월에 5박 숙박함
답변 제공: Skye 님, 2022년 6월 23일
Thank you for your response. The daily Tropical breakfast consists of cereals and fruits; breads; tea; coffee and spreads which is inclusive in accommodation costs and does not include hot breakfasts. Therefore eggs will be an extra charge which was available on request. Unfortunately we have no control of the delivery of WIFI services across the island as this is provided to all businesses by Vodafone Cook Islands. Globally; we are all aware there is a people/staffing shortage problem; also here in the Cook Islands. Hence all guests are made aware of these no service days on arrival. Meitaki maata

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff we very friendly and extremely helpfull. The bed was comfortable and the shower was fantastic. The view is fantastic
2021년 7월에 6박 숙박함
답변 제공: Skye 님, 2021년 8월 5일
We a delighted that you enjoyed your stay with us at Moana Sands Group.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
New and we’ll fitted with great bathroom Missing a microwave No access to sky international and sports channels
2021년 6월에 5박 숙박함
답변 제공: Skye 님, 2021년 6월 26일
Kia orana Thank you for your feedback. Much appreciated. Microwave is available on request. Sorry we only have our Moana Channel. Meitaki maata

10/10 - 훌륭해요

Elaine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous service and location
We were upgraded to Moana Sands Beachfront Villas even though we booked at the hotel. Loved the location right across the road from Wigmores. Amazing staff, lovely pool and fantastic snorkeling on the lagoon out front. Our accommodation was large and very comfortable with a fan and air conditioning. And they were great to deal with directly. Lovely large breakfasts of fresh fruits, yoghurt, cereal and toast and spreads to set you up for the day.
Amazing breakfast
Large 2 bedroom, 2 bathroom villa
Lagoon front
Sunloungers for sunlovers and shaded area if needed
2021년 5월에 12박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed at the Lagoon property, which is only a couple of years old. The Beach front property, which was my original reservation, is still undergoing renovations. Since that fact was not mentioned on the website when I made the reservation they upgraded me to their Lagoon property.
2020년 3월에 2박 숙박함
답변 제공: Wayne Sheard - General Manager 님, 2020년 3월 13일
Kia Orana, Thank you for taking the time to review your stay. I am pleased you enjoyed the upgrade. Sorry we could not accommodate you in your original choice. I look forward to possibly hosting you again in the future. Regards Wayne - GM

10/10 - 훌륭해요

Cindy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 4박 숙박함
답변 제공: Wayne Sheard - GM 님, 2020년 3월 9일
Kia Orana Cindy, Thank you for taking the time to post your Excellent rating on your stay with us. My Team take pride in going above and beyond to make our guests stay as good as it can be. Regards Wayne Wayne.

10/10 - 훌륭해요

Kathie 님, St. Albert, Alberta, Canada

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful views and great continental breakfast. Nice walk from there to Charlie's for dinner.
2020년 2월에 1박 숙박함
답변 제공: Skye 님, 2020년 2월 10일
We are delighted you enjoyed your stay with us and we do appreciate you taking the time in giving us your feedback. Thank you and we hope you will visit us again in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beachfront location is unbeatable. Staff were excellent.
2020년 1월에 5박 숙박함
답변 제공: Wayne Sheard - GM 님, 2020년 2월 3일
Kia Orana, Thank you for taking the time to review your stay with Moana Sands Beachfront Hotel. My Team and I look forward to possibly hosting you again in the future. Regards Wayne

10/10 - 훌륭해요

Jette Schou

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 7박 숙박함
답변 제공: Wayne Sheard - GM 님, 2020년 1월 30일
Kia Orana Jette, Thank you for your awesome Rating and taking the time to submit this. We hope to be able to accommodate you again in the future. Regards Wayne.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 7박 숙박함
답변 제공: Sabine Vogel - Reservations Manager 님, 2019년 12월 19일
Kia Orana Anonymous Thank you very much for your feedback. We are happy you enjoyed your stay with us and took home some great memories of our beautiful little paradise. We would be delighted if you chose Moana Sands once again for your next trip to Rarotonga. Meitaki Maata

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect, Perfect,Perfect!
A beachfront room in PARADISE! A CLEAN, COMFORTABLE ROOM with a room safe, hot water pot and a bottomless supply of tea and coffee unfailingly re-supplied by the excellent housekeeping dept. Tyne beach in front of our first floor room was manicured and raked every morning. Free kayaks and snorkel gear was used by us every day. Wonderful healthy fresh tropical fruit, yogurt, granola and fresh breads breakfast provided every morning. Front desk and dining room staff were friendly, helpful and wonderful. Thank you Chris!
2019년 12월에 5박 숙박함
답변 제공: Sabine Vogel - Reservations Manager 님, 2019년 12월 19일
Kia Orana Peter Thank you very much for taking the time to leave a feedback. We are delighted you had a wonderful stay with us at Moana Sands and met your expectations. We hope to be able to accommodate you again in the future. Meitaki Maata

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff made you very welcome it made our stay so pleasant after staying onewhere else on the island first we wish we had gone there in the beginning we will go back
2019년 11월에 2박 숙박함
답변 제공: Sabine Vogel - Reservations Manager 님, 2019년 11월 19일
Kia Orana Anonymous, Thank you very much for taking the time to leave a review. We are delighted you had a wonderful stay with us and me met you expectations, as we are doing our best to make our guests's stay a memorable one. Meitaki Maata

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel sits right on the beach - and has great snorkeling a few metres of this beach. The rooms are a little tired but the view makes up for it. The breakfast is a simple continental - no frills - but this is reflected in the cost of your stay. Would absolutely stay here again. The staff were great.
2019년 10월에 5박 숙박함
답변 제공: Sabine Vogel - Reservations Manager 님, 2019년 11월 7일
Kia Orana Anonymous Thank you very much for your feedback. We are glad you had a great stay at Moana Sands and would love to accommodate you again in the future. Kia Manuia & Regards

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have loved our stay at Moana Sands! The staff have been so friendly and helpful, everything ran smoothly from booking (email communication was excellent) to check out. We loved the complimentary breakfast, the location is great with a nice local bar just minutes away. The beach is beautiful - practically our own private beach! Our room was lovely and we made great use of the balcony overlooking the water. The hotel restaurant was also a bonus with delicious food, drinks and outdoor dining. We will be back!
2019년 10월에 1박 숙박함
답변 제공: Sabine Vogel - Reservations Manager 님, 2019년 11월 7일
Kia Orana Anonymous, Thank you very much for taking the time to review your stay with us at Moana Sands. We are delighted you had a wonderful experience at our property and fully met your expectations. Our team is always giving it's best to make our guests stay memorable and we would like to welcome you back in the future.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 10월에 13박 숙박함
답변 제공: Sabine Vogel - Reservations 님, 2019년 10월 21일
Kia Orana Anonymus Thank you for your time to leave a review. We are very happy you had a great stay in our little paradise and Moana Sands met your expectations. We hope you will consider us again in the future.

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Great stay. Wonderful friendly and informative staff. We had a studio on the beach front so could just step off the patio straight onto the beach. Continental breakfast was ok but more variety could be better especially if you stay for a longer period.
2019년 10월에 5박 숙박함
답변 제공: Sabine Vogel - Reservations 님, 2019년 10월 14일
Kia Orana Stephanie Thank you very much for reviewing your stay at Moana Sands Beachfront Hotel. We are delighted you had a wonderful stay and we met your expectations. We hope you would consider to return once again to us and our beautiful island in the future.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really friendly staff. Fantastic location and lagoon. Will definitely be back.
2019년 10월에 7박 숙박함
답변 제공: Sabine Vogel - Reservations 님, 2019년 10월 14일
Kia Orana Anonymous, Thank you for your time and leaving a feedback about your stay at our Beachfront Hotel. We are delighted you had a great time here in our little paradise and our Hotel met your expectations. We are looking forward to hosting you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to a very nce beach.Everything was great except for lighting in room.To dull fo older people
2019년 9월에 8박 숙박함
답변 제공: Sabine Vogel - Reservations 님, 2019년 9월 23일
Kia Orana Anonymous Thank you for taking the time to leave a feedback. We are delighted you had a great stay with us at Moana Sands and hope you will consider staying with us again in the future,

10/10 - 훌륭해요

Nico

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Marvelous view to the sea, great beach, one of the best snorkeling spots, great restaurant
2019년 8월에 3박 숙박함
답변 제공: Sabine Vogel - Reservations 님, 2019년 9월 23일
Kia Orana Nico Thank you very much for leaving a review. We are delighted you had a wonderful time in stunning Rarotonga and it's beautiful beach at Moana Sands. We hope you will consider us again in the future.

10/10 - 훌륭해요

NotDisclosed 님, Auckland, NZ

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were exceptionally friendly and helpful, rooms clean, tidy and well furnished. Staff in the restaurant were exceptional in working around an unusual food allergy, the best service and catering for this we have experienced in a long time. Snorkelling outside the hotel was fantastic. Thoroughly enjoyed our stay and will be back. Thanks very much.
2019년 8월에 6박 숙박함
답변 제공: Sabine Vogel - Reservations 님, 2019년 9월 26일
Kia Orana Thank you very much for leaving a review about your stay at Moana Sands. We are delighted you had an awesome time at our property. Our team always strives for best customer service towards our guests and your feedback encourages us to keep up the good work. We hope you will consider us again in the future to return to one of the Moana Sands properties.

8/10 - 좋아요

Karyn

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A Lovely Small Hotel
A small hotel with only 17 rooms meant all the staff got to know us and were extremely helpful. The greatest asset of this hotel and site is the beach and snorkelling. Walk out of your room down the beautiful sandy beach and there is amazing snorkelling or kayaking. We saw a huge number of tropical fish and a turtle. The hotel supplies all you need for snorkelling or kayaking at no cost. The snorkelling from the beach was almost as good as the "paid" options available via commercial operators and was easily suitable for all the family. One family member was able to stand in the water and view tropical fish while his feet were still on the ground. The onsite restaurant serves amazing pizza at a reasonable price. A really quiet hotel, generally between 10pm and 8am there was little noise. Our room had the most incredible views out to the reef, photos on the website matched, what we experienced. One down side was the parking on the side of the road, at times this was full as staff also parked in this area. The building is in need of some maintenance. We would definitely stay here again - based on the access to a beautiful sandy beach, fantastic snorkelling on the door step and quiet location.
2019년 8월에 6박 숙박함
답변 제공: Sabine Vogel - Reservations 님, 2019년 9월 26일
Kia Orana Karyn Thank you very much for your positive feedback. We are delighted you had a great stay at our Hotel and were able to discover all the beauty of our wonderful lagoon. In regards to the parking situation, we have a limited parking space for our guests, that is usually sufficient. But in our peak season we discover a higher number of rental cars in general on the island and more outside guests using our Moana restaurant. We are aware of the fact that our Hotel looks a bit tired, therefore a refurbishment is planned for next year. We hope to welcome you back in the future at Moana Sands.

6/10 - 괜찮아요

Harriet

좋아요: 직원 및 서비스, 객실의 편안함
Jättebra strand men renovering hela tiden vi var där samt mögel i badrummet
2019년 8월에 3박 숙박함
답변 제공: Sabine Vogel - Reservations 님, 2019년 9월 4일
Kia Orana Harriet Thank you very much for taking the time to write a feedback.We are glad you enjoyed your stay at our beautiful island and the stunning beach. We apologize for the construction noise, as some pipes at the property had to be fixed and we are sorry this has effected your stay. In regards to the mold in the bathroom, we will address this with our housekeepers and maintenance. Please be assured that we are always doing our best to keep the rooms clean and tidy.It can be quite challenging in such a tropical climate, to get control over the mold. The property is planning a makeover of the rooms for next year, which should solve this issue. We hope to welcome you again in the future at Moana Sands Group.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Het is een leuk eiland maar dan wel voor de 40+ Mensen zijn allemaal vriendelijk en spontaan. Openbaar vervoer is prima buss topt waar je maar wil.
2019년 8월에 3박 숙박함
답변 제공: Sabine Vogel - Reservations 님, 2019년 9월 2일
Kia Orana Thank you very much for taking the time to leave a feedback. We are happy you enjoyed your stay with us at Moana Sands and hope we can welcome you again in the future. Kia Manuia & Regards

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beach and sand every room has a oceanview clear water and snorkling
2019년 8월에 5박 숙박함

10/10 - 훌륭해요

NM 님, Colorado

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location on the beach and near Muri. The snorkelling was fantastic and the restaurant was very good. Your staff are terrific and gave that personal touch, especially housekeeping and restaurant staff.
2019년 8월에 7박 숙박함
답변 제공: Sabine Vogel - Reservations 님, 2019년 8월 20일
Kia Orana Thank you very much for taking the time to leave a review. We are glad you had a great time staying with us at Moana Sands. This is very encouraging for our staff team, as we are working hard to make our guest;s stay memorable. We hope to welcome you back in the future at Moana Sands.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice service. The breakfest is very god and dinner is fantastic.
2019년 7월에 7박 숙박함
답변 제공: Sabine Vogel - Reservations 님, 2019년 8월 7일
Kia Orana Thank you very much for taking the time to leave a review. We are delighted you enjoyed your stay with us and we hope to welcome you once again in the future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Not many facilities, no lunch restaurant or bar service. Rooms clean but found lots of insects
2019년 7월에 5박 숙박함
답변 제공: Sabine Vogel - Reservations 님, 2019년 9월 2일
Kia Orana Thank you for your time to leave a feedback. We are very sorry we could not fully meet your standards this time. We are working on opening our restaurant for lunch as well, but at the moment this is not possible. In regards to the insects, please note we are trying hard to keep the insects out of the rooms, but in such a tropical place, this is a real challenge. Therefore we are providing bugs spray in the room to keep this under control. We hope you will consider Moana Sands again in the future to proof you of our good service. Kia Manuia & Regards

10/10 - 훌륭해요

tom 님, Huntington beach

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great beachfront location, good snorkeling, airport pickup worked well - thanks for the early check in.
2019년 6월에 1박 숙박함
답변 제공: Wayne Sheard - GM 님, 2019년 6월 13일
Kia Orana Tom, Thank you for your review. We appreciate our location and yes the all tide ability to snorkel is great. We have insisted on retaining our dedicated Shuttle service as it gives you direct access to your room regardless of your arrival time. Where possible we give an early check-in but as you can appreciate it is difficult to do through peak times. Thank you again Tom and I look forward to possibly hosting you again in the future. Regards Wayne.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 6박 숙박함
답변 제공: Wayne Sheard - GM 님, 2019년 6월 12일
Kia Orana, Thank you for taking the time to post a review. I hope we have the opportunity to host you again in the future. Regards Wayne

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is fabulous having direct access to the beach.
2019년 5월에 6박 숙박함
답변 제공: Wayne Sheard - General Manager 님, 2019년 5월 15일
Kia Orana, Thank you for posting your review. I am glad the loved the location as much as we do. We feel we have one of the best beaches on the Island, but we are biased. Thank you again and I hope we can host you again in the future. Regards Wayne

10/10 - 훌륭해요

Peter Vessey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wish we had booked for longer despite WiFi connection being bad! But it was good being out of touch with the world. Lovely place, Lovely people.smiles, smiles, smiles all the way. Staff could not have gone further out of their way to help in all matters. Enjoyed the meals and especially the presentation. Chefs great, reception great. If we weren't Octogenarians we'd be back in a shot.
2019년 4월에 3박 숙박함
답변 제공: Wayne Sheard - General Manager 님, 2019년 5월 15일
Kia Orana Peter, Thank you for taking the time to post your review. I am pleased you found everything about your stay so pleasing. The WiFi issue is being worked on but as there is only one provider on the Island the right solution that works best for us is proving to be a challenge to them. Age should be no boundary so we look forward to hosting you again in the future. Regards Wayne.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our third visit to Moana Sands Beachfront Hotel. We absolutely love it there. The hotel is nice and there is a good restaurant on site, but this is not a 5 star resort. The staff is amazing; from the manager (tell Wayne Hi), reservations, front desk, housekeeping, and property maintenance. But the main appeal is a laid back environment with the best beach I have found. I paced it off and estimate that it is only about 120 feet from the rear door of the hotel unit we had to the ocean. A huge feature is that there is a reef that circles the island and is about 2,000 feet off the shoreline. This creates a lagoon which is calm and is only about 8 feet deep at the most. Better yet, the lagoon is full of coral, which means a lot of fish to see. We have snorkeled in several spots in the world and this is the best by far. It is also a wonderful place to kayak. The hotel provides snorkel gear and kayaks. The beach and lagoon is rarely being used by more than 2 or 3 people and many times you are all to yourself! My idea of Heaven!
2019년 2월에 5박 숙박함
답변 제공: Wayne Sheard - GM 님, 2019년 3월 24일
Meitaki Mata for taking the time to review your stay. The team and I are wrapped you again enjoyed your stay with us. As per your description the location and ambience does the hard work for us. Thank you again and we look forward to hosting you again in the future.

10/10 - 훌륭해요

Shana 님, London UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I loved the whole experience at the hotel, the staff made it even more great. Made my holiday extra special. Thank you.
2018년 12월에 3박 숙박함
답변 제공: Wayne Sheard - GM 님, 2018년 12월 12일
Kia Orana Shana, Meitaki for taking the time to share your experience in "Our Slice of Little Paradise". Your comments are excellent in reaffirming to our Team that their extra efforts are noticed and appreciated. Thank you again and I look forward to hosting you again in the future. Best Wishes Wayne.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kiorana....Excellent beach & facilities, wonderful staff will return. Only slight gripe is that the television channels were basically static but other than that enjoyed relaxing in Rarotonga.
2018년 11월에 6박 숙박함
답변 제공: Wayne Sheard - GM 님, 2018년 12월 12일
Kia Orana and Meitaki for taking the time to post your review of our "Little Slice of Paradise". It is pleasing to see my Team helped make your stay memorable. The TV Channels are a work in progress and we are working to get the issue sorted. Thank you again and I look forward to hosting you again in the future. Regards Wayne.

10/10 - 훌륭해요

Ian 님, Tauranga NZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
On the beach lovely helpful staff peaceful surroundings
2018년 10월에 8박 숙박함
답변 제공: Sabine Vogel - Reservations 님, 2018년 11월 21일
Kia Orana Ian Thank you for your time to leave a feedback. We are glad you enjoyed your time with us at Moana Sands Hotel and would be delighted to welcome you again in the future to stay with us.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Holiday
Nice friendly staff, great location right on the beach and our balcony overlooking the sea, there were free kayaks and snorkeling gear. We would have liked to have bicycles to ride too but we certainly can't fault the place (reception was willing to organise from elsewhere for us.) Our room was cleaned daily, and was comfortable and roomy. Reception always helpful. The restaurant on the property was also good! We liked the convenience of being close to Muri Beach, but not right in the middle of the crowd there. We also thought the beach was better here at the hotel then other places on the island...just be sure to get the Beachfront Hotel, as there are several properties with similar names in this chain and area.
2018년 10월에 6박 숙박함
답변 제공: Wayne Sheard - GM 님, 2018년 11월 14일
Kia Orana, Thank you for taking the time to post a review of your stay with us. I am pleased you had an enjoyable stay and look forward to possible hosting you again in the future. Regards Wayne.