고급 침구, 오리/거위털 이불, 책상, 암막 커튼

트래블로지 바이 윈덤 포사이스 여행 후기

2 out of 5
트래블로지 바이 윈덤 포사이스
320 Cabiness Road, Forsyth, GA

이용 후기

6.8
평점 10 - 훌륭해요. 308개 이용 후기 중 79개" "
평점 8 - 좋아요. 308개 이용 후기 중 83개" "
평점 6 - 괜찮아요. 308개 이용 후기 중 59개" "
평점 4 - 별로예요. 308개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 308개 이용 후기 중 48개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

Charles

별로예요: 숙박 시설 상태 및 시설
Property was dated and the outside appearance was lacking
2024년 4월에 5박 숙박함

8/10 - 좋아요

Patricia L

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and quiet. The bed was really comfortable. The sheets were nice and crisp and they smelled clean.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Patricia L,Thank you for your positive review! We're delighted to hear that you enjoyed a peaceful and comfortable stay with us. Providing a restful environment and high-quality amenities is our priority, and we're glad that you found our beds comfortable and our linens clean and crisp. We look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager

8/10 - 좋아요

Karl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The WIFI was weak in my room The maid noticed that I had left my phone charger in the room and brought it out to my car before I left the property.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 8일
Dear Karl,Thank you for your feedback. We apologize for the inconvenience regarding the weak WIFI signal in your room. We appreciate your recognition of our maid's proactive assistance with your phone charger. We will address the WIFI issue to ensure a more consistent connection for our guests. We hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Ruth

좋아요: 청결 상태, 직원 및 서비스
Staff was friendly and efficient. Room was serviceable and comfortable. The only thing was that the AC/heating unit was very noisy.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 3일
Dear Ruth,Thank you for your feedback and for choosing to stay with us. We're delighted to hear that you found our staff friendly and efficient, and that you found the room comfortable. We apologize for any inconvenience caused by the noisy AC/heating unit. Your feedback is valuable to us, and we'll make sure to address this issue to ensure a more pleasant stay for our future guests. We hope to welcome you back for another enjoyable stay in the future! Sincerely, Hotel Manager

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was ble to work with me after losing my credit card and job my family members booked for me on expedia.com
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 18일
Dear Jamie,Thank you for sharing your experience with us. We're glad we could assist you during a challenging time. Providing support and flexibility to our guests is important to us, and we're pleased that we could accommodate your needs. We appreciate your feedback and hope to welcome you back under better circumstances in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Amber Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 13일
Dear Amber Nicole,We're thrilled to hear that you loved your stay with us! Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded in making your time with us enjoyable. Thank you for your glowing review, and we can't wait to welcome you back for another fantastic stay in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Ruth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check-in staff person was friendly and efficient. Room was clean and comfortable. Price was reasonable.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 4일
Dear Ruth,Greetings from the Travelodge by Wyndham Forsyth. We're delighted to hear that you had a positive experience with our friendly and efficient check-in staff, as well as finding your room clean, comfortable, and reasonably priced. Your satisfaction is our priority, and we're thrilled that we could meet your expectations. Thank you for choosing us, and we look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager

6/10 - 괜찮아요

Jim

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very old and outdated. The walls were very poorly painted with paint all over the baseboards. The room furniture was dirty and scarred up. The bathroom was nice and clean. Beds were clean and comfortable. The breakfast was very limited with 2 choices of cereal, waffles, toast, milk, and mini-muffins. The office personnel were friendly and helpful.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 29일
Dear Jim,We appreciate your detailed feedback regarding your recent stay with us. While we're pleased to hear that you found the bathroom clean and the beds comfortable, we're sorry to learn about the issues with the condition of the room, furniture, and limited breakfast options. Your comments will be shared with our team for immediate attention and improvements. We're glad to hear that our office personnel provided friendly and helpful service. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

4/10 - 별로예요

William

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We were only staying for an overnight. The room was not very clean. It was dusty. The bathroom floor was dirty. We did not feel like taking a shower. The room was very dark and some lights did not work. But the sheets seem clean and so we stayed. It was located next to freeway and the trucks noise kept us up. I would not recommend this hotel.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear William,We're deeply sorry to hear about the cleanliness issues you encountered during your overnight stay. Providing a clean and comfortable environment is a top priority for us, and we apologize for falling short of your expectations in this regard. Your feedback regarding the lighting and noise from the nearby freeway is also concerning, and we will address these issues promptly. Thank you for bringing these matters to our attention, and we regret any inconvenience caused. We appreciate your honesty, and we hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Sherry 님, Newberry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Sherry,Hearing that you had a great time during your stay with us makes us very happy. Making each and every one of our guests feel at home and at ease is our main priority. This tells us that we've succeeded in reaching our objective and motivates us to keep working hard to provide each and every visitor with a first-rate experience. We hope to have you back soon!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Sarah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Saddened
Well I didn't get to stay because I didn't have a deposit because they don't tell you until you rent the room.. and a friend of mine rented the room for me.. so it wasted money.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Sarah,We sincerely apologize for the inconvenience you experienced regarding the deposit policy. We understand your frustration and will work to improve communication about such requirements. Please contact our management team so we can address this matter and hopefully regain your trust for a future visit.Sincerely, Hotel Manager

8/10 - 좋아요

Austin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Austin,Thank you for your rating! We're pleased to know you had a positive experience. If there's anything specific you feel we could improve upon, please let us know. We value your feedback and hope to have the opportunity to welcome you back for an even better stay.Sincerely, Hotel Manager

8/10 - 좋아요

Kristopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They stayed late for our arrival. Place was quiet and rooms were updated. The bathroom could use an update but the water was wet and the shower was hot so life was good.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 9일
Dear Kristopher,Thank you for your positive review! We're delighted to hear our accommodating staff and updated rooms made your stay enjoyable. Your feedback on the bathroom is duly noted, and we'll use it to improve. We look forward to welcoming you back for an even better experience in the future.Sincerely, Hotel Manager

8/10 - 좋아요

christopher

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 2일
Dear Christopher,Thank you for choosing to stay with us. We are glad to hear that you enjoyed your stay and found our services satisfactory. Your four-star rating is much appreciated. If there is anything that we can improve in the future, please do let us know so that we can take the necessary steps to make your next stay even better.Sincerely, Hotel Manager

10/10 - 훌륭해요

Dion

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very please with my vist and was expecting something different, but arriving I was very surprised and glad I choose this location.
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 16일
Dear Dion,We're delighted to hear that your visit exceeded expectations! It's always rewarding when our guests are pleasantly surprised. Thank you for choosing our location, and we look forward to providing you with consistently positive experiences in the future. If there's anything specific you enjoyed, we'd love to hear more about it. Safe travels!Sincerely, Hotel Manager

6/10 - 괜찮아요

Jennifer

The room is decent enough, but whatever u do don’t need an extra key.. it’s a whole problem
답변 제공: Hotel Manager 님, 2024년 2월 6일
Dear Jennifer,We're glad to hear that you found the room decent, but we're sorry to hear about the inconvenience you faced with obtaining an extra key. Providing a seamless experience for our guests is important to us, and we apologize for any difficulties you encountered. Your feedback is valuable, and we'll address this issue to ensure a smoother process in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice clean motel
Nice, quiet and clean motel. Obviously older yet they have finished most of the renovation. My room was spacious, good bed and furniture. Most importantly, it was a very quiet property. Bfast was decent yet very minimal.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 11일
Dear Joseph,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our hotel nice, quiet, and clean. We appreciate your understanding about ongoing renovations and are pleased that your room was spacious with a comfortable bed. Your feedback on breakfast is noted, and we'll use it to enhance our offerings. We hope to welcome you back for another pleasant stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Chris

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The outside of the hotel definitely needs some cleaning and painting, but the room was nice. I'd stay again.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 28일
Dear Chris,We appreciate your feedback! While we're delighted to hear you enjoyed your room, we're also taking note of your comments about the exterior. Rest assured, we're actively working on enhancements to improve the overall appearance. We're grateful for your understanding and look forward to the opportunity of welcoming you back for an even better stay.Sincerely, Hotel Manager

6/10 - 괜찮아요

Marquez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 23일
Dear Marquez,Thank you for taking the time to give us your feedback on your stay. We appreciate it! I hope we can turn that 6 into a 10 next time you are passing through our area so we can give you another chance to experience our hotel's best features. We're always striving to improve and have noticed even small things can make a big difference in the overall experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

Edwardo

출장 여행
The vending machine and ice machine didn’t work. Vending machine was out dated. Was only there for a 3 day training. The room was clean and convenient.
2023년 11월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 21일
Dear Edwardo,We appreciate your feedback and are glad to hear that your room was clean and convenient for your three-day training. However, we apologize for the inconvenience you encountered with the vending machine and ice machine. We understand the importance of these amenities, and your comments are valuable in helping us address and improve these issues promptly. We hope to have the opportunity to welcome you back for an improved stay.Sincerely, Hotel Manager

8/10 - 좋아요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean. the bathroom was indeed fit for a handicapped person in a wheelchair. There was a tub, which is difficult, but management had provided a bench. It was obvious the owner is upgrading the facility. The carpet was replaced with laminate. There was a special section at the desk added with multiple electric plugs and usb ports. The unusual perk was a reading light attached to the headboard on the opposite side of the night stand table light. The beds were comfortable.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 17일
Dear Joanne,Thank you for taking the time to share your detailed and positive experience with us. We're delighted to hear that you found the room clean and well-equipped, especially for individuals with accessibility needs. Your observation about the facility upgrades, including the laminate flooring and enhanced desk features, is greatly appreciated. We're pleased that you enjoyed the thoughtful additions, such as the reading light, and that the beds were comfortable. Your feedback encourages us to continue providing a comfortable and accommodating environment. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

Patrick

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I never had to put a deposit down on a room before. Although it was returned quite swiftly, it’s one thing I was not used to.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 15일
Dear Patrick,Thank you for sharing your experience. We appreciate your feedback and understand that the deposit requirement was a new aspect for you. We're glad to hear that it was returned promptly. If you have any further comments or if there's anything specific you enjoyed about your stay, please feel free to let us know. We aim to provide a comfortable and smooth experience for all our guests. We hope to have the opportunity to welcome you back in the future!Sincerely, Hotel Manager

8/10 - 좋아요

Lance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 6일
Dear Lance,We extend our heartfelt gratitude for choosing to stay with us and for taking the time to provide an excellent 8-star feedback. We are pleased to learn that you enjoyed your stay with us, but we would appreciate it if you could provide us with more detailed feedback on your experience. Your valuable insights help us to continuously improve our amenities and services to ensure that our guests have a memorable stay. We eagerly anticipate your return visit.Sincerely,Hotel Manager

8/10 - 좋아요

Lance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 1일
Dear Lance,We are deeply grateful for selecting our accommodations and for sharing your fantastic 8-star review. We're delighted that you had a great stay and would love to hear more about your experience to better understand what made it exceptional. Your insights are invaluable in our pursuit of consistently enhancing our amenities and services for an unforgettable guest experience. We're excited about the possibility of your return and creating another memorable stay for you. Thank you for your support!Sincerely,Hotel Manager

2/10 - 너무 별로예요

Wesley

2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 18일
Dear Wesley,Thanks for the stay but sad to see the two stars. My apologies for all the inconveniences. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert.Sincerely,Hotel Manager

6/10 - 괜찮아요

Sherri

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
So so
For the price, it was not bad. The ice machine was not working and the breakfast variety was small. However, the staff was great. Would stay there again.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 14일
Dear Sherri,Thank you for your review! We appreciate your honest feedback about your recent stay. We apologize for the inconvenience caused by the non-working ice machine and the limited breakfast variety. Your comments will be shared with our team as we strive to improve our services. We're thrilled to hear that our staff provided you with great service. Our team is dedicated to ensuring a pleasant and enjoyable stay for all our guests. We value your loyalty and would be delighted to welcome you back for another stay in the future. Please let us know if there's anything else we can do to make your next visit even better.Sincerely,Hotel Manager

4/10 - 별로예요

Elizabeth

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Zz
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 12일
Dear Elizabeth,We appreciate you choosing to stay with us, but we're disappointed to see a two-star rating. We sincerely apologize for any inconveniences you may have experienced during your stay. To help us improve, we kindly request that you share the specific issues that left you dissatisfied. Your satisfaction is of utmost importance to us, and your feedback will aid us in making necessary improvements. Please feel free to get in touch with us. Your input is invaluable to us.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Debbie

2023년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 30일
Dear Debbie,We are sorry to hear that your recent stay at our hotel did not meet your expectations, resulting in a one-star rating. We would appreciate any specific feedback that you could provide us with so that we can improve our services for our future guests. Thank you for your time and consideration.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Delia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is terrible. Worst stay ever.
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 15일
Dear Delia,We're truly sorry to hear that your experience was disappointing. Your feedback is important to us, and we would appreciate more details so we can address the issues you encountered. Please don't hesitate to reach out to our customer service department so that we can better understand and work to improve our services.Sincerely,Hotel Manager

10/10 - 훌륭해요

Johnathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 14일
Dear Jonathan,We were delighted to know that you had a very enjoyable stay at our hotel. We strive to provide the best service possible because we value you as a guest. Thank you for your kind rating, your ten-star review is an affirmation that our efforts are paying off and encourage us to continue doing our best for you. We hope to see you again soon!Sincerely,Hotel Manager

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Travelling Australians
Not a bad stay for the price, good value, we had a lovely king room, bed was clean, breakfast was basic but suitable, waffles, cereal, toast and coffee. Room has no coffee making facilities and the fridge has no freezer if you need to freeze cooler blocks.
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 30일
Hello Stephen,Thanks for the stay and the feedback.Your comments are important for us.We shall definitely work on your observations.You can expect a further improved stay next time.Visit us again soon. Sincerely,Hotel Manager.

2/10 - 너무 별로예요

J.

2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 19일
Dear J,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focused to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Haley

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
Everything was fine except the a/c was off and it barely cooled off by the time I checked out.
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 28일
Dear Haley,Thank you so much for taking the time to share your recent stay with us. Your observation is important to us. We apologize for the issue you experienced with the a/c and would be more than happy to look further into this to make sure it does not happen again. We appreciate your feedback and hope to have the opportunity to welcome you back soon.Sincerely,Hotel Manager

8/10 - 좋아요

Jennie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's not pretty on the outside, but the room was gòod, old but okay. And a nice basic breakfast available to.
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 28일
Dear Jennie,Thank you for taking the time to share your thoughts on your experience at our hotel. We are glad that you found the room to be good and that our basic breakfast was appreciated. It is our commitment to make sure that all of our guests feel comfortable and welcomed which is why we strive to always maintain a high standard of quality, both inside and outside the hotel. We appreciate your feedback and hope you will stay with us again soon.Sincerely,Hotel Manager

8/10 - 좋아요

Demetrios

가족 여행
좋아요: 직원 및 서비스
Needed a place to stay for a few hours driving back home. The room seemed clean for what we needed. Staff was nice and helpful I did not like the parking lot situation felt very unsecure and when we saw how some of the area was kept up I had concerns... but all was ok but probably will not stop there again.
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 28일
Dear Demetrios,Thank you for taking the time to review our hotel. We apologize that you did not feel safe and secure in our parking lot and that certain areas did not meet your standards. We always strive to improve our service and we take your feedback very seriously. We hope that you will give us another chance if you ever pass through this way again and that we can provide a better experience for you.Sincerely,Hotel Manager

10/10 - 훌륭해요

Kywajee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice, clean && very spacious I loved it && will be going back.
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 28일
Dear Kywajee,I'm thrilled to hear that you enjoyed your stay with us and that you plan to come back! We strive to provide the best service and clean and spacious accommodations. We hope to see you soon!Sincerely,Hotel Manager

6/10 - 괜찮아요

Phyllis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Had a mix up checking in. Couldn't find my reservation even though I had called two days prior to verify. After getting that taken care of come to find out there was a fifty dollar damage fee to pay upfront. Luckily that was refundable. Then was placed in a room that the mini fridge and TV was not working. The receptionist, not the one that checked us in, changed our room and told us we weren't even supposed to have been put in that room because of flooring in the hall at the door. Luckily, the new room was fine with being clean the most priority. Also, the ice machine was not working and the only available ice on site was from a tray from the office freezer. Being affordable and clean was the main "plus" to our stay.
2023년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 28일
Dear Phyllis,Thank you for taking the time to provide your feedback and mentioning both the positive aspects of your stay, as well as the areas that left room for improvement. We apologize for the mix-up during your check-in process and any confusion or inconvenience it may have caused you. We constantly strive to create smooth and hassle-free check-in experiences for our guests, and we are sorry that we missed the mark on this occasion. We are pleased to hear that our receptionist was able to quickly resolve the issue of the room assignment and moved you to a clean room. We regret that the mini-fridge and TV were not working in your initial room, and apologize for any frustration it caused. Regarding the ice machine, we apologize that it was not in operation during your stay. We understand the importance of having full access to all necessary amenities, and we are sorry for any inconvenience it may have caused. We are glad that you found our hotel to be affordable and clean. At our hotel, we aim to provide our guests with a comfortable and enjoyable experience, and we appreciate your valuable feedback as it helps us to continually improve. We hope you will consider staying with us again in the future and giving us the opportunity to better serve you.Sincerely,Hotel Manager

6/10 - 괜찮아요

Shannon

단체 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
All ice machines were not working. Room not accessible - no wide doors, had bath tub instead walk in Shower. No accessible buttons to open outside doors
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 28일
Dear Shannon,Thank you for taking the time to bring to our attention the issues you faced during your stay with us. We sincerely apologize for the inconvenience caused by the non-operational ice machines and the accessibility issues with the room and outside doors. We recognize the importance of having working ice machines for our guests and we are sorry that we fell short in providing that amenity for you. We also apologize for not having accessible rooms available that would meet your specific needs. Please know that we take this feedback seriously and we will be looking into potential solutions to improve our accessibility offerings and ensure that such issues do not occur again. We value your patronage and the feedback provided, and we hope to have an opportunity to earn back your trust in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Barry

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Meh
Desk personnel need to be more properly trained. 20 minutes to check in and 10 minutes to check out is unacceptable to me.
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 4일
Dear Barry,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you experienced during the check-in and check-out process. We understand the importance of efficiency and will address this with our desk personnel to ensure they are properly trained to provide prompt and seamless service to our guests. Your comments are valuable to us, and we appreciate your feedback. We hope to have the opportunity to provide you with a more efficient experience in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Gelcys

좋아요: 청결 상태, 직원 및 서비스
Clean, safe place along 1-75.Would stay again.
We needed a clean, safe, inexpensive quick stop along I-75 south of Atlanta to crash in from 11pm-9am. This fit the bill. No last minute rates on the phone, 3rd party booking sites had the best price. I don't think the listings said it, but other reviewers mentioned the $50 deposit charge to your credit card, taken at check-in. I prefer motels with interior hallways and no parking along the building like this, they are generally quieter. It is RIGHT along the highway, so there was road noise.. *TIP - Next time, I will ask for a room with a window away away from the highway.* The interior downstairs hallway carpet needs replacing - there is a pad under part of it that makes it unlevel, and there is a strong musty smell. The nicest things about the room were the shower water pressure, tile floors, and comfortable bed linens - so we were satisfied. Furniture was all jumbled together? Closet area was useless - lacking rod to hang or a luggage rack. Lighting around the bed was convenient - mini reading lights and bigger lights over nightstands. Bathroom was clean. Toilet was at a weird angle, &you had to hold the handle to flush. There are some rusty panels (maybe where built in hair dryer was?) & some dark staining on dropped ceiling over shower? But the room didn't smell like the hallway-was clean, and we didn't see any bugs. Breakfast was basic carbs.Nothing memorable, but sometimes that's NOT a bad thing. We have hit the road again refreshed-we'd do it again!
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 4일
Dear Gelcys,Thank you for sharing your detailed feedback about your recent stay. We're glad to hear that our hotel met your needs for a clean, safe, and affordable stop along your journey. We appreciate your suggestion regarding room allocation away from the highway to minimize noise disturbance. We apologize for any inconvenience caused by the condition of the hallway carpet and the musty smell. We will address these issues to ensure a more pleasant experience for our guests. We're pleased that you found the shower water pressure, tile floors, and bed linens satisfactory. Your comments about the furniture arrangement and lack of storage options in the closet area will be taken into consideration for future improvements. We're also glad you appreciated the convenient lighting and cleanliness of the bathroom. We apologize for any maintenance issues you noticed, and we will have our team address them promptly. Thank you for mentioning that the room was clean and bug-free. Regarding breakfast, we will consider your feedback as we continually strive to enhance our offerings. We appreciate your kind words and hope to have the opportunity to welcome you back for another satisfactory stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Dawn

2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 30일
Dear Dawn,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

8/10 - 좋아요

Michelle

연인과의 여행
좋아요: 직원 및 서비스
Room was nice, close to the highway. There was some yelling in the middle of the night. We just needed sleep so it fit the bill.
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 30일
Dear Michelle,Thank you for your feedback. We're glad to hear that you found the room nice and the location convenient. We apologize for any disturbance caused by noise during your stay. Our team is committed to ensuring a peaceful environment for all guests, and we will address this issue to prevent future disruptions. We appreciate your understanding and hope to have the opportunity to provide you with a more restful experience in the future.Best Regards,Hotel Manager

6/10 - 괜찮아요

Coreen

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
First room we got was being worked on. Receptionist didnt even know.
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 30일
Dear Coreen,Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the first room not being ready. This is not the level of service we strive to provide, and we will address this issue with our staff to ensure better communication and readiness of rooms in the future. We appreciate your feedback and hope you will give us another chance to exceed your expectations on a future visit.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Chad

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Booked online through Expedia. Traveling with small kids and spring break traffic I typically don’t make reservations until I figure out how many miles I will be able to cover in the day. I made my reservation at 7pm and arrived around 11pm. Going through check-in the guy was taking a long time going back and forth between computer and a room rolladex thing and a clip board. After about 10 minutes fumbling around he said he had my reservation but no rooms available. Not sure how the customer service aspect of this works, but maybe he could have figured this out before I arrived and gave me a heads up? Also took about 45 minutes for Expedia confirm all this and tell me they would give me a refund. At this point of the trip I again booked a room at another hotel using Expedia (mistake) and guess what happened when I arrived there too…….. no room!
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Penny

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel exceeded my expectations. The bed was comfortable, the room was spacious and clean. Staff was friendly, what more could you ask for
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 4일
Dear Penny,Thank you for your fantastic review! We are thrilled to hear that our hotel exceeded your expectations. Providing comfortable and clean accommodations is our top priority, and we are delighted that you found the bed comfortable and the room spacious and clean. Our staff takes pride in providing friendly and attentive service, and we appreciate your kind words. Thank you for choosing our hotel, and we look forward to welcoming you back for another exceptional stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

CHARLES 님, Whitleyville

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, great value.
2023년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 6일
Dear CHARLES,Thank you for your positive review! We're delighted to hear that you had a great stay and found our hotel to be a great value. We appreciate your feedback and look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

CHARLES 님, Whitleyville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함

8/10 - 좋아요

DAVID

단체 여행, 출장 여행
좋아요: 숙박 시설 상태 및 시설
It was fine
2023년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 6일
Dear David,We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 6일
Dear Kevin,Thank you for your outstanding rating! We truly appreciate your positive feedback and are thrilled that you had a wonderful experience during your stay. We strive to provide exceptional service and accommodations, and we're glad we met your expectations. We hope to have the opportunity to welcome you back for another 10-star stay in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Tom

가족 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2022년 12월에 1박 숙박함