숙박 시설 입구

아이 드라이브 그랜드 리조트 & 스위츠 여행 후기

3 out of 5
아이 드라이브 그랜드 리조트 & 스위츠
7056 South Kirkman Road, Orlando, FL

이용 후기

2.6
평점 10 - 훌륭해요. 992개 이용 후기 중 11개" "
평점 8 - 좋아요. 992개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 992개 이용 후기 중 56개" "
평점 4 - 별로예요. 992개 이용 후기 중 86개" "
평점 2 - 너무 별로예요. 992개 이용 후기 중 826개" "

2.6/10

청결 상태

3.2/10

직원 및 서비스

2.0/10

편의 시설/서비스

2.4/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

NAYEON

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
최악. 숙박하려면 오히려 나한테 돈주고 부탁해야할듯
유니버셜 가깝다고 예약하려는 한국인분들 절대 하지마시고 돈좀 더 주더라도 딴곳하세요. 제가 디즈니에서 놀다가 저녁10시쫌 넘어서 체크인하려고 했는데 세상에 12:30분쯤 체크인했습니다. 두시간반을 서.서. 기다렸습니다. 중간중간 사람들이 항의하고 하는데 뭐 방준비중이다 방이없다 처리속도가 느리다 등 변명을 당당하게합니다. 그럼 뭐 보상을 해주거나 진행상황을 말해주거나 미안한태도를 보이던가 어쩔 수 없다 라고하고. 결제도 다하고 예약도했는데 왜 이렇게 오래기다리냐 했더니 다른사람도 다 기다린다라는데 빡침이 몰려와도 환불도 안되고 그늦은시간에 아디 갈수도 없고 기다리고기다리다 그따 체크인했네요. 조식은 식빵 시리얼 커피 주스하나가 답니다. 조식이라는 메리트로 올 가치는없습니더. 그리고 호텔 리조트 이용료인가 뭔가 일박에 6?7?처넌정도 현장에서 냅니다. 방? 이불도 담요하나고 펼치는데 뭐가떨어져서보니까 정체모를 곤충 다리가 떨어지더라고요 정말 나가고 싶었습니다. 화장실 불은 잘 들어오지도 않고 켜진건지 꺼진건지 잘 모를정도로 어둡습니다. 보통 저는 중간만가도 좋다라고 평가를 내려주는데 이건 최악중에최악이었습니다. 돈을 배로 내더라도 다른 곳 이용할거같습니다.
2018년 1월에 2박 숙박함

2/10 - 너무 별로예요

Pinar 님, Michigan

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is very special to me since it has a very unique place in my life as being the worst hotel I have ever been in the world. I still tell the story to all my friends and family, noone can believe and they are all thankful that I survived. There was a crazy fat lady in the reception, I can only hope for all the future customers that she doesn't work there anymore. Well if you have any chance, just don't stay in this hotel. Eventhough you think that it is cheap, you will immediately start to feel sorry about it after hearing that this is what you've paid and don't expect anything more. They were that rude. This is my first review and I hope it will be the last because it is exceptional for me and is special to experiences very very bad. Although, this wasn't my idea at all. It was the police officer's idea who helped me and saved me from the marsh. He said that all you can do about it is to make a bad review. I respect his opinion and try to save human beings from the mess.
2017년 11월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 1월에 3박 숙박함

6/10 - 괜찮아요

Lola 님, Boston; usa

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
it was very convenient location across from ihop but it looked liked it was under ruins or had lots of hurricane damage .
2017년 12월에 2박 숙박함

2/10 - 너무 별로예요

EA 님, Zoetermeer

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Slecht
In de reisbeschrijving staat dat er extra hotelservices is, die zijn er niet. Zoals: ontbijtservice, shuttle service, gebruik van kamerkluis. Hierover heb ik wel een Resort toeslag voor betaald, waarvoor eigenlijk voor lucht. helaas is er geen ontbijtservice, geen kluis in de kamer. Ook dat er een shuttel service is die je naar de parken brengt, deze is er ook niet aanwezig. Bij de receptie is moeilijk iemand te spreken, want er is nooit iemand aanwezig. Iedereen kan maar naar binnen lopen. Onze vakantie van 18 dagen is de kamer 4 keer schoongemaakt.
2018년 8월에 15박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
terrible should not be on site. rooms were not cleaned and stinked. literally stinked
2018년 6월에 1박 숙박함

4/10 - 별로예요

Destiny 님, Orlando, FL

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The hotel staff were very helpful but the hotel itself was hot and had a slight smell to it. It was mid clean and not worth the stay in my opinion.
2018년 7월에 1박 숙박함

2/10 - 너무 별로예요

Bryan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
El hotel parece la ciudad de Walking dead . Por las noches no hay nadie para atender a los guest. Llegue a las 1 Am a hacer check in y tuve q esperar hasta las 8Am para hacerlo . En la segunda noche a las 1Am se activaron todas las alarmas y no habia ningún empleado para ayudar a los huésped. En fin un desastre de estadía. Ojala pudiera recibir mi dinero de vuelta.
2018년 7월에 3박 숙박함

2/10 - 너무 별로예요

Bernardo 님, Florida

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Needs to be condemned and torn down!!!!!!!!!!!!!!!
I feel like I checked into a crackhead drug infested Hotel with my daughter after having an excellent day at Universal Studios!!!! Roaches running down the hallway, the bathroom in our hotel room was completely dirty, the bathtub was filthy, toilet bowl had pee stains all over it, stains on the sheets pillowcases and blankets of the one bed's that I checked. The AC in the hotel and the room did not work. I definitely will be contacting the health department to go inspect this hotel !!!!!!!!!!!!!!!!!!!!
2018년 7월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 4박 숙박함

2/10 - 너무 별로예요

Jason 님, Lakeland

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This Place should be Shut down and Closed
Worst hotel ever..... Roaches and bugs in the room, no air, cable wouldn't work on the t.v. and never got fixed.... The Management did nothing to fix these problems at all.
2018년 7월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2018년 7월에 1박 숙박함

2/10 - 너무 별로예요

Sandra 님, Orlando Florida

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty hotel
No good never ever stay in this hotel
2018년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

실제 이용하신 고객

2018년 7월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Oscar 님, Florida

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Need to be closed! Totally abandoned, too many problems
2018년 7월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay. We will address your concerns and hope that you will give us another opportunity in the near future.

4/10 - 별로예요

Danny 님, Philadelphia

별로예요: 숙박 시설 상태 및 시설
This hotel was not well maintained
2018년 7월에 4박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Laura 님, Philadelphia, PA

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
While I understand you get what you pay for, this property wasn't worth the savings. Regardless of what the post says, there is no shuttle or roll away beds. The guy at the front desk was super nice when I checked in, but not so nice later in the day when I requested a room change. When we checked in our first room was musty and the air conditioner didn't work. It was clear that the property had been flooded more than once by the smell. The bottom few inches of the bathroom door had been cut off. I also suspect there were bedbugs because I had gotten a couple small bites on my elbow, but I can't say for sure that's what it was. I asked to switch rooms because flat out we would never be able to sleep in the first. The second room had AC, but the cable didn't work, not all of our devices could find the wi-fi, and worst of all there were six "water bugs" (that's what we call the gi-hugic roaches that crawl in through the pipes) twitching on the floor the next morning. Thankful they weren't alive and running around. Had to quickly dispose of them before my daughter saw them because she would totally freak out. I did hear power tools down the hall at night, so it seemed to us that the property owners were trying to fix things, and I wish them well. This place is in a great location, but needs a TON of work. Also, requested a late check-out and was charged $25.00 to stay for two hours. Kind of steep considering the cost of the room.
2018년 7월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

mel 님, miami

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Attroce ! Le pire de toute ma vie!
Personne désagréable État de l’hôtel délabré (porte d’entrée cassée, faux plafond démonté dans le hall d’entrée pour permettre de travailler et crasses laissées par terre une fois le travail fini) Enfin dans la première chambre attribuée ça sentait l’humidité et le tapi était sale et (rempli de brindille d’herbe), et impossible s’ouvrir la fenêtre car le système était cassé et tenait avec un morceau de bois mis en travers du châssis, nous avons donc demandé une autre chambre! Ils nous ont réclamé 20usd par nuit pour l’autre chambre car soit disant celle ci était rénovée! L’état des couloirs de l’hôtel UNE CATASTROPHE ! Humidité, tapi de sol décollé et très très sale (jamais nettoyé c’est pas possible), cafard dans les chambre et couloir, pas d’eau froide dans les chambres donc on devait se doucher à l’eau bouillante. De plus, impossible de regarder la tv tellement elle était criptee. A partir de minuit plus un membre du personnel n’est présent et les portes d’entrées étant cassées tout restait ouvert et sans surveillance ! Pas de navette pour aller jusqu’au parc et rien à manger (ceci dit valait mieux!). Le lendemain après être revenu du parc nous avions demandé à faire le check out malgré qu’il restait une nuit! Quand on a expliqué pourquoi la personne en face de nous n’en semblait pas étonnée et nous a même dit ok vous pouvez partir je ferais votre check out! On est parti sans même qu’il ait voulu nous rembourser et nous faire de papier! L’hôtel est insalubre !
2018년 7월에 2박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
These people literally stole my money! When I arrived to the hotel there was absolutely nobody that could check me in and at the end I couldn’t get a room and lost what I had paid for it because they refused to refund it or make the reservation valid for the next day. They said the information about front desk closing is on the website when you’re booking however it did not say anything about it when booking it through the Expedia app. They are taking the money for a service they never provided and that’s just call stealing!
2018년 7월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay. We will address your concerns and hope that you will give us another opportunity in the near future.

6/10 - 괜찮아요

실제 이용하신 고객

2018년 7월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Nikki 님, Orlando

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very dirty and unsanitary, nothing works ex: vending machines and ice machines, staff is rude and unfriendly. Roaches throughout the entire hotel, holes in the walls, No working AC in the lobby and throughout the interior of the hotel. This hotel doesn’t even deserve a 1 star rating. Very bad experience will NEVER STAY THERE AGAIN!
2018년 7월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting ! Expedia shouldn’t have this hotel . I had to go to another one . They didn’t refund my money .
2018년 7월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Tyler

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel staff wasn't even at the desk I didn't get my room or even stay st this hotel I would like a refund.
2018년 7월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Gregory 님, Sarasota, Florida

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My work requires that I stay in hotels in every region of the United States Having said that, I can honestly report that the I-Drive Grand Resort & Suites in Orlando, Florida is the by far the worst excuse for a hotel I've experienced in my 30+ years of business travel. Unfortunately, there is not enough space in this window to describe the deplorable condition of this business passing itself off as a hotel. A short list if you will, A.C. broken, T.V. w/ 1 channel, filthy room, bugs, 1 bath towel, mold and at least 20 additional items I should mention but will not due to my utter disgust of such a place. Frankly, I'm surprised this "hotel" is not condemned. If the rate was $1.50 a night it would be overpriced! A word to the wise, If you stay at this facility you will definitely regret the decesion.
2018년 7월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Didn't like anything about it. There was 3 people complaining about their rooms. When I got my room, I asked to see it first. Saw dead roaches by connecting door. The neighbor was really loud. The bathroom was very dirty and old. I asked for a refund and to check out immediately but another guest went to the receptionist, got very aggresive with her so the cops were called. Reception was left unnattended so I left.
2018년 7월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Sheynnah 님, Florida

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Julissa 님, Puerto Rico

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nada agradable
Realice la reserva con ustedes, no estuve ni una hora, me fui y claro perdí el dinero porque no había devolución del mismo, ya que, había reservado con ustedes Expidia. El trato fue pésimo y las habitaciones no eran agradables.
2018년 7월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Dani 님, Florida

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Please pay $10 more to stay at a better hotel
The staff was nice but the hotel was the worst place I have ever been to. Expedia helped my boyfriend and I with accommodating us at another hotel after we checked into this one. If it wasn’t for Expedia I would have just driven back home because the room/hall was disgusting. Do yourself a favor and stay at another hotel.
2018년 6월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

jaimie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Did not even stay! No air conditioning and cockroaches everywhere. Smelled disgusting and looked just as disgusting! Man at the front desk was rude and nasty.
2018년 6월에 4박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Govind

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 5박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Sherrie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty not well maintained one pillow and towel per room. Pay extra for parking and room key
2018년 6월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really bad costumer service
Tv didn’t work, phone didn’t work to towels , link from the roof , call to the receptionist 5 times from my phone , to send some one for the tv, last time the lady put me on hold more the 10 min and never answer back... no coming ever back anymore !
2018년 6월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Terri 님, Florida

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel I've ever seen
The hotel is under renovation but it is filthy. The first room they offered me had dead bugs on the floor & a horrible odor. The second room was newly refurbished & nice but the stairs & hallway getting to it were dirty & musty smelling. A construction worker on site who was behind the front desk when I arrived appeared at the building of my new room & asked what room I was staying in. Later when I returned at 2am after a night out he was again lurking outside of my building & wanted to talk to me. I felt unsafe to spend the night so I packed my bags & checked out. I informed the owner that I was being stalked but she refused to give me my money back. Their were several other customers at the front desk asking for refunds because their rooms were filthy. I need a refund.
2018년 6월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

queen 님, orlando

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Some people should buy hotels
Hallways are hot, no security, no elevators, Hotel has a very bad roach infestation! Lady at front desk was nice but slow, I was not comfortable and didn't feel safe. Had a double bed room one bed frame was broken and sitting on the floor! Got in late and didn't want to move until morning! Really a roach motel!!!!
2018년 6월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

jermaine

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms was not clean floor was nasty to much to list ask for a refund
2018년 6월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Too pricey for how the place looks. It’s a smells like humidity
2018년 6월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Hillary

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst place you can be
I checked in to this place and the minute I walked in the room all I saw was roaches all over the place including the beds. They won’t refund you the money once you check in. They should shut down the place.
2018년 6월에 3박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Manuel 님, Miami

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the worst hotel in the world!
more than 2 hours to check in, little staff, all dirty, broken, the room with the unmade bed, dirty sheets, dirty pillows, a disaster! Do not ever go to this place!
2018년 6월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Alejandro

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 3박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

William 님, West Palm Beach , Florida.

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very bad, terrible. . .
Very bad condition . . . Terrible. Everything look dirty and you can see any employ.
2018년 6월에 4박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

James 님, Orlando

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nightmare
Sheets were dirty,tub had paint peeling,smell of drugs in hallway,pay to park hidden charge just plain terrible
2018년 6월에 2박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Alisson 님, miami

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel horrible
Hotel horrible, esperamos 1 hora y media en fila para hacer check in y todavia teniamos como 10 personas por delante, solo habia iba persona en recepcion. Completamente sucios Los baños del lobby, no habia aire acondicionado en el lobby, el cual estaba super caliente. Habia una pareja, pidiendo la devolucion del dinero por que el cuarto estaba completamente sucio, la cabecera de cama rota, el baño con papeles sucios, y cucharachas. Tuvimos que buscar otro hotel y estoy pidiendo la devolucion de mi dinero.
2018년 6월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Shonda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Bad Hotel experience
Stay was not good the rooms were not clean and had roaches .service was very bad.At checkout no one was at the front desk so you had to return key by leaving a sticky note attached to room key .
2018년 6월에 2박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Tracy 님, UK

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not book this hotel
Unclean, very poor service and bugs in the bedroom. Didn’t stay the night found somewhere else and will try and claim our money back !!
2018년 6월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Jim 님, Spring Hill, FL

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Roaches
Room smelled awful, no elevator, don’t walk on the carpet barefoot AND had roaches! Oh, and if you book thru Expedia be sure to read carefully, some charges are not included in the price you are charged to book the room.
2018년 6월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

Eunice 님, Fort Lauderdale, Fl

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Roach. Infested, a.c don't work. Couldn't sleep. D
Dirty, filthy, stinks,, roaches in the rooms. A.c don't work. Couldn't sleep noise in the hallway. Totally despicable.
2018년 6월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.

2/10 - 너무 별로예요

karina 님, florida

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible experience
Horrible experienceWhen we walked in the hotel it looks very pleasant once you get to your room and the hallways it’s dirty it’s smells bad there’s trash piled up on trash cans all doors are open so anyone can just walk in one of the staff members opened our door without knocking and had no apology whatsoever I don’t think I would ever come back to this hotel the price was it worth it my room was Piled up with lots of furniture it looks to me that they just needed to stuff furniture in rooms
2018년 6월에 1박 숙박함
답변 제공: FD 님, 2018년 7월 21일
Thank you for staying with us. We apologize that you were not completely satisfied with your stay guest satisfaction is our top priority. We will address your concerns and hope that you will give us another opportunity in the near future.