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퀄리티 인 & 스위트 앨투나 - 디모인 여행 후기

2.5 out of 5
퀄리티 인 & 스위트 앨투나 - 디모인
2701 Adventureland Dr, Altoona, IA

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 596개 이용 후기 중 155개" "
평점 8 - 좋아요. 596개 이용 후기 중 237개" "
평점 6 - 괜찮아요. 596개 이용 후기 중 124개" "
평점 4 - 별로예요. 596개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 596개 이용 후기 중 29개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Carmelita

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 9일
Carmelita,It was a pleasure having you as our guests! My apologies for not exceeding expectations during your recent stay. Have a great day! :)

10/10 - 훌륭해요

justyna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 9일
Justyna,It was a pleasure having you as our guest! Thank you for the 5/5 review score. Have a great day! :)

4/10 - 별로예요

Julie

가족 여행
별로예요: 숙박 시설 상태 및 시설
A bit run down. Desk person was not very friendly.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Julie,It was a pleasure having you as our guest! Thank you for the kind feedback. We pride ourselves on customer service & cleanliness. I will have a word with my front desk employee to make sure we are more personable. Have a great day! :)

10/10 - 훌륭해요

Betsy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was pleasantly surprised room was refreshed for a 2 night stay. Many places no longer offer that service. Liked the egg patties, sausages and waffles for a hot breakfast. Extremely reasonable prices compared to other nearby motels. To get to it, can be easy to miss the drive as many drives close by. Maybe have a sign at the end of the drive so easier to find. Would definitely stay again.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Betsy,It was a pleasure having you as our guests! Thank you for the kind words, and staying with us. We are happy to hear you enjoyed the service and breakfast at our hotel. Have a great day! :)

10/10 - 훌륭해요

Terry

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: gm 님, 2024년 3월 25일
Terry,It was a pleasure having you as our guest! Thank you for the 5/5 score, and staying with us. Have a great day! :)

8/10 - 좋아요

Rick

2024년 3월에 1박 숙박함
답변 제공: gm 님, 2024년 3월 25일
Rick,It was a pleasure having you as our guest! Thank you for the 4/5 review score, and staying with us. Have a great day! :)

8/10 - 좋아요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was fast and friendly. Room was very cold upon entering. Warmed up quickly when we turned it above 60 degrees. Breakfast was just ok. Several items were missing or not stocked. Parking lot not plowed, so hard to walk through and park. Sidewalks were clear, but had to climb through snow to get into our car. Bed was comfortable and noise level was good. Not a bad hotel for the price, have stayed here before, but will look at other options due to the breakfast that was mediocre at best.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 9일
Jennifer,It was a pleasure having you as our guest! Thank you for the in-depth review, and staying with us. Unfortunately we had record breaking snow and terrible winds during that stretch, which made it hard for professional snow plow companies to keep up. Thankfully, they got it all cleared up. Have a great day! :)

6/10 - 괜찮아요

Carol

별로예요: 청결 상태
2024년 1월에 7박 숙박함
답변 제공: GM 님, 2024년 3월 9일
Carol,It was a pleasure having you as our guest! Thank you for the feedback, and staying with us. Have a great day! :)

10/10 - 훌륭해요

Paula

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean inexpensive
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 9일
Paula,It was a pleasure having you as our guest! Thank you for the 5/5 review score. Have a great day! :)

6/10 - 괜찮아요

Michelle

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was adquate for what I needed but it needs remodeled. The chair and ottoman in the room was stained and dirty looking. I wouldn't sit in it. The mattress pad had huge holes in it along the sides, the tv stand had chunks out of it and the carpet had holes in it. The staff was hard to understand and the breakfast was not very appealing.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Ben

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
desk and chairs have seen better day. location was nice
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Troy

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Timmy

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Super clean and friendly
Very clean very friendly, quiet peaceful beds were confortable
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 5일
Dear Timmy,It was a pleasure having you as our guest! We are glad to hear our staff was extremely friendly while enjoying a clean & comfortable stay. Happy Holidays to you & your family! :)

8/10 - 좋아요

teresa

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to Drive to. Location was good. Breakfast area bright good place to start your day.
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Teresa,Thank you for sharing your positive experience with us! We're thrilled to hear that our convenient location made your visit enjoyable. It's wonderful to know that you found our breakfast area bright and a great way to start your day. We look forward to welcoming you back and ensuring your next stay is equally delightful.

10/10 - 훌륭해요

Jody

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Jody,It was a pleasure having you as our guest! Thank you for the kind feedback, and staying with us. Have a great day! :)

6/10 - 괜찮아요

Brittany

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap stay
It’s was just that, a (cheaper) place to stay. The beds were uncomfortable, room was dingy, no elevator and could use more of an update. The pool was small and sketchy with a sign on the door that said to take a shower before swimming. Never did go down for breakfast. Couldn’t understand the 2 front desk guys I dealt with.
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 3일
Brittany,It was a pleasure having you as our guests! My apologies for not exceeding expectations during your recent stay. Guests usually rave about how comfortable our beds and pillows are, sorry to hear that it didn't accommodate to your needs. The sign on the door to shower is because guests have personal products such as sunscreen and other body products that leak into the pool. Hotel was built a long time ago, and only 2 stories, therefore an elevator was not built at that time. We are in the process of remodeling soon. Haven't been able to that due to COVID ruining business for approximately 3 years, and everything we need supply-wise is on back order for 6-12 months. Hope this clears up the confusion. Thanks for the feedback, and have a great day! :)

2/10 - 너무 별로예요

Keith

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Keith,Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience fell short of expectations. Your satisfaction is of utmost importance to us as we value your input. Have a great day! :)

8/10 - 좋아요

Scott

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 27일
Scott,It was a pleasure having you as our guest! Thank you for the 8/10 score, and staying with us. Have a great day! :)

8/10 - 좋아요

Sarah

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 27일
Sarah,It was a pleasure having you as our guest! Thank you for the 8/10 score, and staying with us. Have a great day! :)

10/10 - 훌륭해요

Laurie

가족 여행
좋아요: 편의 시설/서비스
So many food options within walking distance. Don’t bother going to the casino…. machines are pretty tight and no workers seemed friendly or managed a smile. Decent selection of games tho.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 22일
Laurie,It was a pleasure having you as our guest! Thank you for the kind words, and staying with us. We appreciate you pointing out our perfect location in regards to all the restaurants in the area. Have a great day! :)

10/10 - 훌륭해요

Bob

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 22일
Dear Bob,It was a pleasure having you as our guest! Thank you for the 10/10 score. Have a great day! :)

10/10 - 훌륭해요

adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 4일
Dear Adam,It was a pleasure having you as our guest! Thank you for the 10/10 review score. Have a great day! :)

10/10 - 훌륭해요

Jerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent check in and service
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 21일
Jerry,It was a pleasure having you as our guest! Thank you for the kind words, and staying with us. Have a great day! :)

10/10 - 훌륭해요

Lisa

2023년 9월에 1박 숙박함
답변 제공: gm 님, 2023년 9월 21일
Lisa,It was a pleasure having you as our guest! Thank you for the kind feedback, and staying with us. Have a great day! :)

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great check in and evening check in hostess
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 21일
Jerry,It was a pleasure having you as our guest! Thank you for the kind words, and staying with us. Have a great day! :)

10/10 - 훌륭해요

Christi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 21일
Christi,It was a pleasure having you as our guest! Thank you for the kind feeback, and staying with us. Have a great day! :)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 6일
Dear Guest,It was a pleasure having you as our guest! Thank you for the 10/10 review score, and staying with us. We hope you & your family enjoyed Labor Day Weekend! :)

8/10 - 좋아요

Dieudonne

2023년 8월에 2박 숙박함
답변 제공: gm 님, 2023년 9월 21일
Dieudonne,It was a pleasure having you as our guest! Thank you for the kind feedback, and staying with us. Have a great day! :)

10/10 - 훌륭해요

Connie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good night sleep
This was a one-night stay traveling to Illinois from Colorado. Great location, nice restaurants close by. Friendly staff, clean room and facility
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 29일
Connie,It was a pleasure having you as our guests! Thank you for the kind words about our awesome staff, cleanliness of our rooms, and location of our hotel. Have a great day! :)

10/10 - 훌륭해요

John

가족 여행
별로예요: 숙박 시설 상태 및 시설
The place was old and dated
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 29일
John,It was a pleasure having you as our guest! Thank you for the kind feedback, and staying with us. We have plans to remodel and update the look of our rooms. Have a great day! :)

8/10 - 좋아요

Amelia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property really needs updated. It is close to several good restaurants & we actually walked to them. Easy to get on & off interstate from here.
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 22일
Dear Amelia,It was a pleasure having you as our guest! Thank you for the kind words, and staying with us. Have a great day! :)

8/10 - 좋아요

verna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay in an excellent hotel!
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 9일
Verna,It was a pleasure having you as our guests! Thank you for the kind words, and staying with us. Have a great day! :)

6/10 - 괜찮아요

Mary

가족 여행
별로예요: 청결 상태, 객실의 편안함
Hotel quality going downhill fast.
I didn’t bring a measuring tape, but I’m pretty sure the “queen” beds were actually full size. The cleaning crew left my room open after cleaning it. All of my personal belongings were exposed and available to be stolen. The breakfast options were minimal. Last but not at all least, the pool area was absolutely awful. The photos are inaccurate depictions of the actual pool; It is much smaller in person. My son fell and hit his head immediately upon entering the pool area and fell multiple times during our visit because the tile was so wet. There is not enough space in that room. There was some tread tape down but it was spaced wider than an adult stride, let alone a child’s stride. The entire floor should be tread tape to prevent injury. Also, the water was so cloudy and smelled so strong of bleach and chlorine. I’m pretty sure they just dumped shock it in the pool to keep it “clean”. We were in the pool for maybe 30 min before I made my kids get out. I was worried we would get an infection or something from how dirty it was.
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 8일
Dear Mary,It was a pleasure having you as our guests! All our queen sized beds are queen sized. The pool gets cloudy when a ton of people are swimming at once and they have chemicals on their body such as makeup, sunscreen, lotion and a variety of other things. This also goes along with dirty clothes people may be wearing. There would never be an issue of getting an infection as the chemicals in the pool continuously disinfect the pool. I appreciate you bringing those other issues to our concern so we can correct them. Have a great day! :)

6/10 - 괜찮아요

Jennifer

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
Stay elsewhere
The pool was cold. There was a makeup pallete left in our room from the previous renters. The phone did not work in the room. The noise level in the hotel was loud, could hear running in the halls pretty late at night. Very outdated hotel. Walking distance to Perkins was nice as the hotel breakfast was a no for us.
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 8일
Dear Jennifer,It was a pleasure having you as our guest! Thank you for bringing those issues to our attention so we can get them fixed. Have a great day! :)

6/10 - 괜찮아요

Dennis 님, New Caney

Rooms are old and dated. They could do a much better job of cleaning outside. Trash cans are uncovered, weeds around the property, parking lot is dirty. Front desk was unfriendly, rooms are old, bathroom was outdated.
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 2일
Dear Dennis,It was a pleasure having you as our guest! Thank you for the kind feedback, and choosing to stay with us. My apologies for not exceeding expectations in those areas you mentioned. We will use your feedback to make the proper adjustments. Have a great day! :)

8/10 - 좋아요

Tonya

2023년 7월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 22일
Tonya,It was a pleasure having you as our guest! Thank you for the 4/5 rating, and staying with us. Have a great day! :)

8/10 - 좋아요

Joe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 2일
Dear Joe,It was a pleasure having you as our guest! Thank you for the 8/10 review score. Have a great day! :)

8/10 - 좋아요

Michael

2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 25일
Michael,It was a pleasure having you as our guest! Thank you for the 8/10 review score, and choosing to stay with us. Have a great day! :)

6/10 - 괜찮아요

Wendy

2023년 7월에 1박 숙박함
답변 제공: gm 님, 2023년 7월 25일
Wendy,It was a pleasure having you as our guest! Thank you for the feedback, and choosing to stay with us. Have a great day! :)

8/10 - 좋아요

Donna

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 2박 숙박함
답변 제공: GM 님, 2023년 7월 25일
Donna,It was a pleasure having you as our guest! Thank you for the 4/5 review score, and choosing to stay with us. Have a great day! :)

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 21일
Wendy,It was a pleasure having you as our guest! Thank you for the 5/5 review score, and choosing to stay with us. Have a great day! :)

10/10 - 훌륭해요

Mellissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: GM 님, 2023년 7월 21일
Mellissa,It was a pleasure having you as our guest! Thank you for the 5/5 review score. We hope to see you again! :)

6/10 - 괜찮아요

Jeffrey

좋아요: 직원 및 서비스
Good no frills spot for a stay in Altoona
2023년 7월에 2박 숙박함
답변 제공: GM 님, 2023년 7월 21일
Jeffrey,Thank you for the kind words, and choosing to stay with us. Have a great day! :)

4/10 - 별로예요

Blythe

2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 5일
Blythe,It was a pleasure having you as our guest! My apologies for not exceeding expectations during your recent stay with us. Thanks for the feedback, and have a great day! :)

6/10 - 괜찮아요

Samantha

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 10일
Samantha,It was a pleasure having you as our guests! Thank you for taking the time to leave a review score, we appreciate it. Have a great day! :)

10/10 - 훌륭해요

Deb

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 7일
Deb,Thank you for the 10/10 review score as it was a pleasure having you as our guests! Hope to see you in the future, and have a great day! :)

10/10 - 훌륭해요

Jacob

2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 2일
Jacob,It was a pleasure having you as our guest! Thank you for the 5/5 review score. Have a great day! :)

2/10 - 너무 별로예요

Brad

별로예요: 직원 및 서비스
The bathroom the bathtub was totally broken we told them about it but they did not do anything about it and the breakfast buffet was no food there at all
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 7일
Brad,It was a pleasure having you as our guest! My apologies for not exceeding your expectations. I want to thank you for bringing those issues to my attention. The bath tub is working fine in that room now, and i've had a word with my staff to make sure the breakfast food stays stocked during those hours. Thanks, and have a great day! :)

10/10 - 훌륭해요

paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
everything was just fine
2023년 6월에 3박 숙박함
답변 제공: GM 님, 2023년 7월 4일
Paul,It was a pleasure having you as our guest! Thank you for the kind words, and choosing to stay with us. Have a great day! :)