Dear Anonymus as You don't have the coragge to write Your name , number one the staff doesen't speak only italian , You booked this apartment , in the future I recomand You to book somewhere else and write the informations on the web as I understand that You didin't write anything , You just booked something and didin't know what , thanks anyway

Caro Vincenzo , se Lei leggeva le informazioni sul web era tutto più facile , li ce scritto che siamo in una ztl come anche che siamo al terzo piano senza ascensore ,Lei ha preso la multa perche ovviamente non si e disturbato ad andare dalla polizia , è un Suo problema , la prossima volta Le consiglio di prenotare in periferia . cordialmente

Dear Eva , Thank You for Your beautiful review. Hope to see You soon. Best regards . Staff Residenza Il Duomo

Dear Customer, Our staff works 24 hours a day, and on our page You find all the information necessary to get to the hotel , You did not even get up to the facility or contacted by telephone You just decided not to come up so i did not share it Your review . thanks anyway . Regards.

Dear Mr Client as You write with anonymous , The lamp in the photo at check in was new and it's strange that you did not say anything at the reception and You did not respect the rules of the structure as they are described on the apartment door that everyone who brooke something will be sanctioned , thanks anyway for the review Regards