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카나리 워프 인근의 넓은 서비스드 아파트 여행 후기

4 out of 5
카나리 워프 인근의 넓은 서비스드 아파트
20 Lanterns Way, London, England

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 14개 이용 후기 중 4개" "
평점 8 - 좋아요. 14개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 14개 이용 후기 중 1개" "
평점 4 - 별로예요. 14개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 14개 이용 후기 중 1개" "

8.2/10

청결 상태

7.0/10

직원 및 서비스

8.0/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
Excellent....
2020년 3월에 3박 숙박함
답변 제공: Avi 님, 2020년 3월 21일
We are glad to hear that you enjoyed your stay with us and hope to welcome you in London soon.

4/10 - 별로예요

Mihaela

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Apartment ok but read terms conditions prior
Apartment clean and spacious BUT make sure to read all terms and conditions before you book. This property does not have a reception/front-desk which means you have to predict your arrival in advance and tell them the EXACT time even weeks prior to your trip. They will bug you with emails until you do! For any delay you THINK you may have they will charge you late check-in fees (in advance). After I paid late check-in fees for 2 hours and arrived eventually only one hour later, I had to wait 10-15 mins for the person to meet me with the key. Also, the person came upstairs at 9:30 pm and took pictures of the whole house, counted glasses etc. just weird. I understand this is the process but everything was so annoying. Also, you will pay deposit and cleaning fees.
2019년 2월에 3박 숙박함
답변 제공: Manish 님, 2019년 3월 16일
Dear Mihaela, We thank you for sharing your valuable feedback with us. Kindly accept our sincere apologies to make you wait for 10 mins. We had requested you to share your exact time of arrival to arrange hassle free check in. You had only provided us time between 2100 hrs to 2200 hrs. Our apartments are at different locations, hence we could not have a fixed reception. We had not charged you for cleaning or deposit. Our colleague had taken pictures of the appliances in apartment to ensure that all of them were placed. We had sent you few reminder emails as we were not receiving any revert from you. In case of no time of arrival you may had to wait for more than an hour. We thank you for your kind support. Regards, Team Reservations

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very nice and clean. Only thing I can say wrong about it, was the parking.
2018년 4월에 6박 숙박함
답변 제공: Martin 님, 2018년 4월 17일
It was indeed a pleasure hosting you at our apartment. All of us here would like to thank you for staying with us during your visit to the capital. Whether you were in town for business or pleasure, we hope you've had a great trip! We've done our best to make your flat a lovely, relaxing and spacious place to stay, and hope that everything has lived up to your expectations. Because our customers are so important to us, we aim to adapt and develop to accommodate their wishes and preferences.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Martin 님, 2018년 4월 17일
It was indeed a pleasure hosting you at our apartment. All of us here would like to thank you for staying with us during your visit to the capital. Whether you were in town for business or pleasure, we hope you've had a great trip! We've done our best to make your flat a lovely, relaxing and spacious place to stay, and hope that everything has lived up to your expectations. Because our customers are so important to us, we aim to adapt and develop to accommodate their wishes and preferences.

2/10 - 너무 별로예요

Juan 님, Los Angeles, Ca

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bumped from Lantern Court Apartments
I was given less than two days' notice about being relocated to Canary Gateway Apartments. A two-bedroom apartment at Lantern Court (which I had never requested) had supposedly been damaged beyond further use, and it was the company's justification for my relocation. I pointed out that I had requested a one-bedroom apartment and that the damages to the other apartment should not affect my reservation. They seemed not to care. After more than a dozen futile email exchanges, I than requested an early check-in (at no addtional cost) at Canary Gateway so that I could acclimate to an area which I had not researched previously. Of course, my request was denied and communicated to me while I was in-flight from California to London. I would never use this company again, nor would I recommend them.
2017년 6월에 5박 숙박함

10/10 - 훌륭해요

Hollie

좋아요: 직원 및 서비스
Can't complain...
Great appartment for a business trip!

6/10 - 괜찮아요

Paul 님, South Yorkshire

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Perfectly satisfactory.
As long as you've read the booking page and know that there are various apartments across a large complex this accommodation is fine. It's as described. The apartment was comfortable and had everything you'd need. A couple of areas to improve - it was warm week and the only way to get the apartment temperature below 26 degrees was to have a through draft with lounge and bedroom windows open - but this means you have noises throughout the night. In the absence of Air Conditioning, fans would be helpful.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Convenient location for my conference at Excel
Canary Wharf is a rather nice and somewhat quiet area in London that took me about 30 minutes to get to Excel. The apartment was clean and comfortable with reliable Internet. There were a number of lightbulbs burned out in the apartment, but they were fixed the day after I informed the staff about them. Not the most existing place to stay, but I really can't complain, it was exactly as advertised, and conveniently located for my week.

10/10 - 훌륭해요

Great Oscar 님, AK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent apartment in great location
The apartment is very clean, well secured and in a modernized location in London. The staff very friendly and helpful. Walking distance to two big supermarkets, restaurants and the DLR train station.

8/10 - 좋아요

mom of 3

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable
This was a good choice for our family of 5. The facilities were clean and the train was 3 minutes walk from the apartment. There is also a grocery store within a 5 minute walk. We didn't see the staff while we were there except for the person who gave us the key. This is a good choice for people who don't need or want a lot of coddling.

8/10 - 좋아요

Claudio 님, Ciudad de México

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cómodo, nuevo y a 20 minutos del centro de Londres
El apartamento es prácticamente nuevo. Es cómodo y muy espacioso. Falta algo de mobiliario para hacerlo más confortable pero tiene todo lo necesario. El barrio es muy tranquilo en la zona financiera de Londres. Para llegar a la zona centro sólo debes de caminar 5 minutos y en 5 estaciones del metro estarás en el corazón. El servicio del personal es muy atento y presto al servicio. Muy recomendable para viajar en familia grande (5 personas) con comodidad y controlando el presupuesto.

8/10 - 좋아요

Beshoy Metias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

Kathy 님, Australia

별로예요: 직원 및 서비스, 객실의 편안함
Wrong complex
We picked up the keys only to find that they had booked us into a completely different apartment complex. I showed the lady our booking reference however she said she had no idea about bookings as that was all handled by their booking office, so we were forced to stay at the incorrect apartment. They finally moved us after 2 days, however the apartment that was then made available was missing blinds (making the living area unusable during sunshine) and had been damaged in the past. We received no discount for the mistake. The apartment would usually be lovely and new, with beautiful views however was clearly not ready for guests this time. We were quite disappointed as we need a number of apartments over the year ahead and are not confident that these will confidently use this company.