Hi Young, Thanks for taking the time to provide feedback on your recent stay. It was concerning to hear that your breakfast did not arrive. This is not the lasting impression that we strive to achieve for our guests. We apologize that this was your experience this stay. Kind regards, The Rydges Parramatta team

Dear Minh,Thank you for your review!We are glad you found the hotel clean, comfortable and enjoyed our self check in/out kiosks.Thank you once again for your feedback, we hope to see you again soon.Kind Regards,

Thank you for your review!

Dear Gary,We are sorry that you found the air conditioning noisy, unfortunately due to having a compressor in the room, all our AC units make a noise when running. We have taken your feedback regarding parking on board and will use it to improve into the future.King Regards,

Dear Arshdeep,Thank you so much for your review, excellent score and kind words.We hope to welcome you back in the near future!Kind Regards,

Dear John,Thank you for providing your feedback on our hotel and your kind words about our location and cleanliness. We believe our parking fees are consistent with other hotels in the area.We hope to see you again soon!Kind Regards,

Thanks for your review!

Dear Syed,Thank you for taking the time to leave us a review!We are glad to hear that you found the hotel location peaceful.Thank you once again for your feedback, we trust we will see you again soon!Kind Regards,

Thank you for your review!

Dear Daniel,Thank you for taking the time to share your feedback on the hotel.Sorry to hear that your experience was not up to scratch, if you have any further specific feedback for areas that we could work on, please let us know.Despite your experience we hope you will consider staying with us again in the future to turn this around for you.Kind Regards,

Dear Maria,Thank you so much for your review and perfect score!We are thrilled to hear that you found our staff friendly and helpful, this is the feedback our team strives for.We hope to see you again soon!Kind Regards,

Thank you for your review!

Dear Rob,Thank you for your review.We are always taking guest feedback on board to see how we can make our property more comfortable, thank you for your feedback.Kind Regards,

Thank you for your review!

Dear Caroline,Thank you for your review, we appreciate you taking the time to provide us your valuable feedbackKind Regards,

Dear Scott,Thank you for your review!We acknowledge your feedback in regards to breakfast in our stock café and are sorry that your experience did not meet our usual high standard of service. I have passed on your feedback to our food and beverage manager to see where things could be done better.Despite the above, we hope to welcome you back to our hotel soon to turn your experience around!Kind Regards,

Dear Jayne,Thank you so much for taking the time to review our hotel!We are so glad to hear you were impressed with our rooms, parking and staff.We trust we will see you again in the near future!Kind Regards,

Thanks for your review!

Thank you for your review!

Dear Jim,Thank you for taking the time to leave us a review.I am glad that you enjoyed our super king beds.We hope to welcome you back soon!

Dear Anthony,Thank you for your review!Kind Regards,

Thanks for your review!

Hi Amy,We're happy to hear that your stay was so wonderful, especially during your event at Olympic park! We appreciate your kind words about our staff and service and happy to know that your needs and expectations were met. Look forward to your next stay with us. Call us if there's anything we can help you with.

Hi Sarah,Thanks for taking the time to review our hotel. We are so pleased that you enjoyed your stay with us and hope to see you again soon. Kind Regards, The Rydges Parramatta team

Thank you for your review!

Dear Erice,We are so glad that you enjoyed your stay for the Kiss concert, thank you for your kind words about our staff and hotel amenities.We hope to welcome you back soon!Kind Regards,

Thank you for your review!

Thank you for your review!

Thank you for your review!

Thank you for your review!

Thanks for your review!

Dear Mark,Thank you for taking the time to leave your feedback, we trust you enjoyed your stay and hope to see you back soon!Kind Regards,

Dear Melissa,We are very sorry to hear that you encountered cleanliness issues with the hotel, along with the attitude of our staff, please rest assured we have passed on your concerns to the relevant team for investigation and action.Please note, due to COVID and reduced touch points, you are able to collect a welcome brochure with all the hotel's information and menus from our 24/7 reception.We hope despite the above you give us a chance to turn this around soon!Kind Regards,

Dear Timothy,We are so glad to hear your excellent feedback in regards to our staff and the hotel in general. Please be advised that all our beds are brand new super kings size and our linen supplier are sill catching up with the new sheets.We look forward to welcoming you back soon!Kind Regards,

Dear Wayne,We are so glad you enjoyed your stay and room service offering. We are sorry you found your room noisy, please be aware that you can request a room at the rear of the hotel for your next stay.We hope to see you again soon!Kind Regards,

Dear Christian,We are so glad you enjoyed your stay and were able to make use of our shuttle bus. We hope to be able to welcome you back to our hotel soon!Kind Regards,

Dear Allan,We are thrilled that you enjoyed our staff and breakfast offering.We than you for your feedback and hope that you will consider us again in the future!Kind Regards,

Dear Lyn,We are sorry to hear that your stay fell short of the high standard that we strive to achieve, if you have any more specific feedback that you would like us to address, please do let us know.We hope you will give us another chance soon!Kind Regards,

Dear Sacha,We are sorry that you were overcharged, we had a major system error on this day with our payment system, along with the issues with our AC system, we have logged this for maintenance.We thank you again for your feedback and hope to welcome you back soon!Kind Regards,

Dear Belinda,We thank you for your review, we are sorry that you found our room service offering was not open late enough. We have passed on the relevant team for consideration.We hope to see you again soon!Kind Regards,

Dear Nichole,We are so glad we were able to empress you with our food and beverage offering, staff and location.We hope to welcome you back to our hotel soon!Kind Regards,

Dear Gina,We are thrilled to see your perfect score and are glad that you enjoyed our self check in system, we are also glad you found the room comfortable.See you soon!Kind Regards,

Dear Lyn,Thank you for leaving us your feedback, we are sorry to hear of your rating, please let us know if you have any further specific feedback to allow us to improve our service offering.Kind Regards,

Dear Juleen,We are glad you enjoyed your stay, we looks forward to seeing you again!Kind Regards,

Dear Lisa,Thank you for your review!We are glad that you enjoyed our location and Rydges "Dream Beds".We would be delighted to welcome you back soon!Kind Regards,

Dear Fahim,Thank you for your feedback, we are sorry to hear that your stay fell short of your expectations, please feel free to contact the hotel if you have any more specific feedback we can use to help improve our service offering to our future guests.We hope you will consider staying again in the future.Kind Regards,

Dear Kerrie,We are glad you enjoyed your stay, we hope to welcome you back again soon!Thank you for your review!Kind Regards,

Thank you for your review!

Dear Lisa,We are sorry that you did not like the temperature of the air conditioning, we will have this passed on to our maintenance team for review, but are pleased you enjoyed the rest of your stay.We thank you for taking the time to leave a review and hope to welcome you back soon.Kind Regards,

Dear Bradley,Thank you for your review, we are sorry we fell short of your expectations, please feel free to contact our hotel to provide any further specific feedback you may have.Kind Regards,