외관

라마다 바이 윈덤 나비 뭄바이 여행 후기

4 out of 5
라마다 바이 윈덤 나비 뭄바이
Bldg 156 Millenium Business Pk, Navi Mumbai, Maharashtra

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 64개 이용 후기 중 21개" "
평점 8 - 좋아요. 64개 이용 후기 중 32개" "
평점 6 - 괜찮아요. 64개 이용 후기 중 8개" "
평점 4 - 별로예요. 64개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 64개 이용 후기 중 1개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

taewan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
라마다 뭄바이 숙박 후기
출장으로 숙박 했는데, 직원들이 친절하고 환경도 좋았습니다.
2019년 6월에 1박 숙박함
답변 제공: hk 님, 2019년 6월 19일
Dear Guest, Thank you for taking the time to tell us about your experience at Ramada Navi Mumbai. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Regards, Vikas Dash Asst.Front Office Manager

2/10 - 너무 별로예요

WONKYUN 님, 용인

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is different my my reservation
I checked the payment by when I checkout, but the hotel charged my room when I check in. It is very uncomfortable.
Dear Guest, Thank you for taking the time to post your feedback on your recent visit to Ramada, Navi Mumbai. I sincerely regret the inconvenience caused and for not being able to deliver the service standards we set for ourselves. Rest assured the gaps that your valuable feedback as highlighted have been addressed with the concerned team and adequate training in these areas will be carried out to avoid such incidents in the future. It is our constant Endeavour to offer our discerning guests, luxury experiences through our commitment to quality service and I trust you will not let this incident mark your perception of our service standards and will give us another opportunity to serve you again. The team and I, look forward to the pleasure of welcoming you back to Ramada, Navi Mumbai in the near future In case of any further assistance, please be free to contact me. Thanks & Regards Seeraj Shejwalkar Asst.Front Office Manager

10/10 - 훌륭해요

SRINIVASA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
BETTER
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Wahid

Hood
2024년 2월에 3박 숙박함

8/10 - 좋아요

Jennifer

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Salah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed room is nice and food as well good customer service excellent
2023년 10월에 2박 숙박함

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Murgesh

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was my first time and everything was as expected from such franchise
2022년 8월에 3박 숙박함

8/10 - 좋아요

Gourchand

출장 여행
좋아요: 객실의 편안함
It is a business trip.
2021년 6월에 2박 숙박함

10/10 - 훌륭해요

Narendra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함

8/10 - 좋아요

Murali

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
OK in Navi Mumbai
We had come for a reason and stayed two days. On the first day, we tried the to-go breakfast and were disappointed. On day 2, we did wanted a late check-out (for 2pm) and they annoyed us by 1pm. We explained the reason and they were apologetic for rushing us out. We tried avoiding to tell them the reason to avoid this in the first place.
2020년 1월에 2박 숙박함

10/10 - 훌륭해요

Narsppa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함

6/10 - 괜찮아요

Tina 님, Braunschweig

Der Zustand ist teilweise überholungsbedürftig. Das Personal war freundlich, aber teilweise etwas träge. Das Frühstücksbüffet war zu früh schon ausgedünnt und wurde nicht mehr aufgefüllt.
2019년 10월에 1박 숙박함
답변 제공: Vikas 님, 2019년 10월 7일
Dear Madam, Greetings from Ramada Navimumbai !!! Thank you very much for choosing to stay at Ramada Navimumbai and taking the time to share your experience! I acknowledge your feedback and agree that there are areas in the hotel which needs attention. All the respective Head of Departments have been intimated of your feedback and please be assured that I will be scrutinizing all of the mentioned feedback in details May I please request you to treat this experience in isolation and not reflective of the service standards we are known for. Thank you for your patience and understanding. I look forward to welcoming you back soon to showcase the bespoke hospitality that Ramada Navimumbai has to offer.

8/10 - 좋아요

J 님, London

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Its OK. Chaotic restaurant service and the billing was sporadic. Frequent power cuts. Terrible in room control system and TV package was poor for english language.
2019년 9월에 11박 숙박함
답변 제공: FOM 님, 2019년 9월 24일
Dear Guest, Thank you for taking the time to tell us about your experience at Ramada Navi Mumbai. I will share your comments with our team, who I am certain will be take necessary measures by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - 좋아요

Joaquín

좋아요: 객실의 편안함
2019년 5월에 3박 숙박함

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel in Navi Mumbai
This is a nice hotel in an office/tech part in Mumbai. The rooms are nice, up to date, and clean. The amenities and food are good. Overall a good place to stay when doing business in the area!
2019년 5월에 2박 숙박함
답변 제공: hk 님, 2019년 6월 4일
Dear Guest, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Regards, Vikas Dash Asst.Front Office Manager

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Navi Mumbai meetings
We used the hotel for meetings with a supplier who is based in Mumbai. The hotel was comfortable and clean and all the staff helpful and friendly. The food at the hotel was good although we were unable to try out the bar owing to the General Elections. They even removed alcohol from the room's mini bars! The meeting rooms were ok, but are located on the Mezzanine which was probably built as an after-thought - if you're over 6' tall, watch out for the ceiling and projections from it! Nice pool, and large rooms, but the local area doesn't have much going for it. There are a couple of restaurants, an ATM and a few shops aimed mainly at the local people who live near this business park. A taxi ride to central Mumbai or the airport takes 50 minutes or so depending on the time of day, and if you don't have a taxi service account like Uber, be prepared to pay three times the going rate for the hotel transport service.
2019년 4월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 5월에 1박 숙박함
답변 제공: hk 님, 2019년 5월 11일
Dear Guest, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Regards Kush Monga Sr. Duty Manager

10/10 - 훌륭해요

Ben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect business hotel
Very good hotel and good food. Not much in the area but if you are in that area for business and just need a good place to stay with great WiFi then this is an excellent choice.
2019년 3월에 8박 숙박함
답변 제공: hk 님, 2019년 3월 24일
Dear Guest, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards, Vikas Dash Asst. Front Office Manager

6/10 - 괜찮아요

steven

별로예요: 객실의 편안함
2019년 2월에 3박 숙박함
답변 제공: hk 님, 2019년 2월 24일
Dear Guest, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards, Vikas Dash Asst. Front Office Manager

8/10 - 좋아요

Sonali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Anniversary stay
It was a good and a relaxing stay .
2019년 2월에 1박 숙박함
답변 제공: hk 님, 2019년 2월 24일
Dear Guest, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards, Vikas Dash Asst. Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

2019년 2월에 3박 숙박함

10/10 - 훌륭해요

Raj

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location based on the business park. Food was great.
2019년 1월에 11박 숙박함
답변 제공: hk 님, 2019년 2월 6일
Dear Guest, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards, Vikas Dash Asst. Front Office Manager

8/10 - 좋아요

Kausik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함
답변 제공: hk 님, 2019년 1월 12일
Dear Guest, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards, Rajeev Sapre Asst. Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel good location good breakfast sfwqfge adfwqef efwqe eFqff
2018년 11월에 1박 숙박함
답변 제공: hk 님, 2018년 11월 30일
Dear Sir, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards, Rajeev Sapre Asst. Front Office Manager

8/10 - 좋아요

Reza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ramada Navi Mumbai
Nice and clean hotel. A lot of food for breakfast and some items were not fresh.
2018년 11월에 1박 숙박함
답변 제공: hk 님, 2018년 11월 17일
Dear Guest, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards, Rajeev Sapre Asst. Front Office Manager

10/10 - 훌륭해요

Declan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Great hotel with very nice comfortable decor. Only issue is location but plenty of motos nearby (299m) to take you anywhere.
2018년 10월에 5박 숙박함
답변 제공: hk 님, 2018년 11월 2일
Dear Sir, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards, Rajeev Sapre Asst. Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 10월에 5박 숙박함
답변 제공: hardeep 님, 2018년 10월 30일
Dear Sir, Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 9월에 6박 숙박함
답변 제공: HARDEEP 님, 2018년 10월 25일
Dear Sir Greetings from Ramada Navi Mumbai !! We really appreciate the time and the effort that you have put into writing this review. Your feedback was shared with the team at the hotel and they were delighted to know of your positive experience. We shall endeavor to provide even better service the next time you visit to us. My team and me look forward to welcoming you back to our hotel and please do not hesitate to get in touch with us for any further requirements. Warm Regards,

8/10 - 좋아요

Eman 님, Cairo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I would like to express my thanks to the whole team work of RAMADA NAVI MUMBAI for their high hospitality & warm welcoming. Especially MR. AVINASH CHATTERJEE for his great help & support.
2018년 7월에 4박 숙박함
답변 제공: hk 님, 2018년 8월 14일
Dear Sir, thank you for your feedback.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel rubbish location
Nice hotel in rubbish area, well looked after with nice food and friendly staff
2018년 6월에 3박 숙박함
답변 제공: hk 님, 2018년 6월 22일
Thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

실제 이용하신 고객

2018년 5월에 3박 숙박함
답변 제공: hk 님, 2018년 6월 22일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

shanker

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Value for money
Nice comfortable hotel
2018년 3월에 1박 숙박함
답변 제공: RESV 님, 2018년 3월 26일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

YI KUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 4박 숙박함
답변 제공: hardeep 님, 2018년 2월 12일
Dear Sir. Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Navi_Mumbai_Mumbai

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel and restaurant but beware the Wi-Fi.
Rooms were of a good size and very clean. Had a couple of maintenance issues but these were fixed once brought to the attention of the very helpful staff. Golden Jade restaurant was great and would recommend the off-menu home style chicken curry. Wi-Fi was terrible during peak hours of 7-10am and 8-11pm which made business difficult.
2018년 1월에 10박 숙박함
답변 제공: HARDEEP 님, 2018년 2월 12일
Dear Sir, Thank you for investing your valuable time in sharing your stay experience with “Hotel Ramada Navi Mumbai”. I sincerely regret the inconvenience caused and for not being able to deliver the service standards we set for ourselves. Rest assured the gaps that your valuable feedback as highlighted have been addressed with the concerned team and adequate training in these areas will be carried out to avoid such incidents in the future. It is our constant Endeavour to offer our discerning guests, luxury experiences through our commitment to quality service and I trust you will not let this incident mark your perception of our service standards and will give us another opportunity to serve you again. The team and I, look forward to the pleasure of welcoming you back to Ramada, Navi Mumbai in the near future

8/10 - 좋아요

Swati

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 1박 숙박함
답변 제공: HARDEEP 님, 2018년 2월 12일
Dear Sir. Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Navi_Mumbai_Mumbai

8/10 - 좋아요

BHARAT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NICE STAY
NICE TO STAY....& very good environment and very good co-operative staff we will recommend all our friends to stay and food is awesome & rooms were so nice and clean thanks to co-ordinate with us and make our day special we had spend a quality of time and hopefully we will stay their again.
2017년 12월에 2박 숙박함
답변 제공: hardeep 님, 2018년 2월 12일
Dear Sir. Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Navi_Mumbai_Mumbai

8/10 - 좋아요

ZeeMan 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and Comfortable except for...
Its a good location though hard to find the first time if drivers dont use a sat nav. It has multiple restaurants, though slightly pricey and the food is a bit bland. Breakfast was good with a lot of options. The room is comfortable with ironing board, iron, etc, etc. Two things that spoiled the experience was that everyday the staff checked with me about the checkout times. Also, there is a hotel car available for drop off but since I did not book directly with them, I had to pay if I needed to use that. This is very strange and I have never encountered anywhere.
2017년 10월에 3박 숙박함

10/10 - 훌륭해요

Sharma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was cleaned room well maintained good staff
It was a nice stay .. Ramada is my preferred hotel
2017년 8월에 1박 숙박함
Dear Sir. Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Navi_Mumbai_Mumbai

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing & comfortable
Great location, service, amenities. Amazing comfort of room which included a massage chair. This room makes you feel at ease & stress free. The room also had a washer so you can wash, but bring your own soap as they do not provide that there.
2017년 6월에 1박 숙박함
Dear Sir, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager

6/10 - 괜찮아요

Sandhya

좋아요: 청결 상태, 객실의 편안함
It was for wedding function. The rooms were good and staff was nice. Reservation staff was not able to handle the whole booking smoothly.
2017년 5월에 1박 숙박함
Dear Sir, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We have escalated your feedback for internet with the concerned department and corrective actions will be taken. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Although the location was a bit inconvenient, the food and service was excellent!
Dear Mr.Domokos, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager

10/10 - 훌륭해요

Shashank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dear Mr. Shashank, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager

8/10 - 좋아요

Zorinsangi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a short stay but wish it was for more, overall service was good
Dear Guest, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager

4/10 - 별로예요

RDash 님, Taiwan

Too pricy for a an average business hotel.
Terribly long check in time as communication from Expedia wasn't clear. Had to wait in mosquito ridden lobby.
답변 제공: Front Office Manager 님, 2017년 4월 18일
Dear Mr.Dash, Thank you for taking the time to post your feedback on your recent visit to Ramada, Navi Mumbai. I sincerely regret the inconvenience caused and for not being able to deliver the service standards we set for ourselves. Rest assured the gaps that your valuable feedback as highlighted have been addressed with the concerned team and adequate training in these areas will be carried out to avoid such incidents in the future. It is our constant Endeavour to offer our discerning guests, luxury experiences through our commitment to quality service and I trust you will not let this incident mark your perception of our service standards and will give us another opportunity to serve you again. The team and I, look forward to the pleasure of welcoming you back to Ramada, Navi Mumbai in the near future In case of any further assistance, please be free to contact me. Thanks & Regards Seeraj Shejwalkar Asst.Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ausgezeichneter Service
Im Hotel erwartet die Gäste ein ausgezeichneter Service und Komfort, beides ist sehr zu empfehlen. Die einzige Einschränkung ist die Lage (Millenium Business Park), es gibt fußläufig keine Möglichkeit, die Umgebung oder Mumbai zu erkunden.
답변 제공: RAMADA 님, 2017년 4월 18일
Dear Guest, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
Its an ADA and not a RamADA proper.
The room was nice, and the housekeeping was very prompt ! The couple of pointers below were my observations from my stay there. 1. If you love your cigarettes, then this hotel is not for you as the rooms are non-smoking ones. You will need to come to the smoking zone next to the pool where there are only two chairs and on a couple of days there was only one !; or at the entrance to the hotel. 2. The staff especially at the restaurant, don't acknowledge your greetings nor do they smile. In fact I just met two of them who were positive and made the visit to the restaurant worthwhile. One was a junior chef and the other was a young in room dining steward who come to my mind. The others are just stone cold. 3. The Quality of the in room dining menu leaves a lot to be desired and not worth the exorbitant price they fleece you for. 4. The greeting of the Manager at the restaurant during breakfast buffet; is a charade as he /they are more in a tearing hurry to get your room number first ! Very Clinical ! 5. The laundry charges are absolutely ridiculous: I mean if you were to give a "couple" of - shirts, trousers, socks, briefs, one will be looking at a "charge" of around Rs. 1100/ + ! 6. This property is more hype and in no way reflects in service the brand that it endorses ! 7. The security at the entrance greets you first with a hand held scanner; now come on, where is the hospitality in all this; and am still clueless as to what where they looking for ?!
Dear Guest, Thank you for taking the time to post your feedback on your recent visit to Ramada, Navi Mumbai. I sincerely regret the inconvenience caused and for not being able to deliver the service standards we set for ourselves. Rest assured the gaps that your valuable feedback as highlighted have been addressed with the concerned team and adequate training in these areas will be carried out to avoid such incidents in the future. It is our constant Endeavour to offer our discerning guests, luxury experiences through our commitment to quality service and I trust you will not let this incident mark your perception of our service standards and will give us another opportunity to serve you again. The team and I, look forward to the pleasure of welcoming you back to Ramada, Navi Mumbai in the near future In case of any further assistance, please be free to contact me. Thanks & Regards Seeraj Shejwalkar Asst.Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dear Guest, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager

8/10 - 좋아요

Ankita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and clean
Very nice room.. very clean..
Dear Guest, Thank you very much for patronizing us at Ramada Navi Mumbai, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Ramada Navi Mumbai. Warm Regards, Seeraj Shejwalkar Asst.Front Office Manager