테라스/파티오
예약 가능 여부 확인

트윈 파인스 모텔 여행 후기

3.5 out of 5
트윈 파인스 모텔
36 Brisbane Road, Mooloolaba, Mooloolaba, QLD

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 524개 이용 후기 중 141개" "
평점 8 - 좋아요. 524개 이용 후기 중 236개" "
평점 6 - 괜찮아요. 524개 이용 후기 중 80개" "
평점 4 - 별로예요. 524개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 524개 이용 후기 중 29개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

5.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

AP 님, Rockhampton

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Basically got catfished by photos on the wotif site. Doesn't matter as I believe the building is being demolished this week or next.
2020년 9월에 4박 숙박함

2/10 - 너무 별로예요

Unhappy 님, Brisbane

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was absolutly nothing we liked, this is a filthy dog box that has not been maintained for ages it looked like the bed linen had not even been changed. You should be ashamed for promoting this place. Never again.
2020년 9월에 2박 숙박함

2/10 - 너무 별로예요

Teagen 님, Tambo

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Just horrible place! Fair enough it is being demolished soon but if they place is going to just be run into the ground, then at least lower the cost of a room. I wouldn’t want to pay anymore than $50 for a nights stay there.
2020년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An absolute dump which should be demolished asap!
The accommodation was the most appalling accommodation we have ever had the misfortune to stay in. The doors on the cabinets and cupboards were hanging off the hinges, there were no glasses and only one small cup in the room, no tissues and broken tiles falling off the walls. Underneath the kitchen sink blankets and pillows (without pillow cases )were shoved where dishwashing detergent and a sponge or Chun would normally be found. Even the skirting boards had fallen off the walls. There was one bedside table which was metal and the top lifted off along with uneven legs which made it useless. There were no bedside lamps and only one of the 2 wall lights had a globe that worked. Apart from the light in the bathroom the only light in the unit was the one wall light. The outside and entrance were shabby and unkempt. Weeds were everywhere and the so called garden neglected making the overall impression disgraceful. The swimming pool was empty. The TV screen was very small. There was no compendium so we had no idea of any instructions or availability of services. We have owned and run accredited 5 star accommodation. This property has a zero minus rating from us and we hope others heed our advice to steer well and truly clear of Twin Pines Motel Mooloolaba
2020년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was somewhere fine to just have a place to sleep and change while we spent the days at the beach and activities.
2020년 9월에 1박 숙박함

6/10 - 괜찮아요

Mark 님, Gold Coast

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
A great location, clean but simple room. The advertised pool looks like it has been out of action for many moons (empty and chained off). Weirdly the rear windows look straight into someone’s garage/outdoor living area? Also, on site advertising stated Foxtel but sadly wasn’t connected. Functions well for a one night stay.
2020년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 9월에 1박 숙박함

8/10 - 좋아요

Kelly 님, Gold Coast

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Happy with stay. Property was exactly as advertised. Furniture was dated but price was cheap so exactly what I needed. Very clean , staff were friendly ,great location.
2020년 8월에 2박 숙박함

4/10 - 별로예요

Sean 님, Canberra

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I found the room has been water damaged and smelt like mould, TV remote didn’t work and the hotel was very dated and found it a lot worse than when we stay in early 2000’s with the kids
2020년 7월에 2박 숙박함

10/10 - 훌륭해요

King

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were helpful but wouldn’t recommend the motel. Cockroach ‘hotels’ liberally over the floor, family room smelt like cigarette smoke, over-priced for what you get.
2020년 7월에 1박 숙박함

8/10 - 좋아요

Cheryl 님, Maryborough

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
I liked that it was central to Mooloolaba, it was easy to find & the staff were friendly
2020년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 7월에 1박 숙박함

2/10 - 너무 별로예요

JustinKarcher 님, Gold Coast

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Phone disconnected and no reply to emails. Is motel closed? Wotif tells me they have to honor twin pines cancellation policy which means they can charge us for room even though we never stayed there because we couldnt contact motel. Wotif, pick up your game. Horrible lack of common sense. Why is property even listed on wotif? They should do some due diligence
2020년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

2020년 7월에 1박 숙박함

8/10 - 좋아요

Victoria 님, Brisbane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love staying at Twin Pines motel because it’s so close to all the restaurants and cafes and the Esplanade. The staff are friendly and helpful and the rooms are reasonably clean. Great value for money.
2020년 7월에 1박 숙박함

2/10 - 너무 별로예요

Baxter 님, Middle Ridge Qld

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked online, so no sight till we got there. For $130 plus we expected something clean tidy professional and comfortable. Unit looked OK from front. Booking 'office' was filthy and untidy - first hint!!! Room looked adequate on entry. Single bed was broken and not straight - kept sliding off while sitting on it. In an attempt to turn the mattress to over or around to try to adjust it, I stripped the bed. The sheets were certainly not professionally washed/ironed - but were soft and very wrinkled. The under'blanket' was very thin and just lying on the mattress - the non-showing side of the underblanket was STAINED. The mattress was old and ALSO stained. I did not sleep in it. My husband's bed was pretty-much the same, but we had already paid for the room, so decided to sleep in the one double bed. There was no milk provided. The 'hostess' was untidy and unkempt and chewing food on the occasions we saw her. On asking we were given a plastic bottle with some milk in it - no top or covering to the container! No spare toilet roll provided and just enough for our overnight stay. The basin tap sprayed water everywhere - needs something fixed or fitted. NEVER AGAIN will I accept a nice photograph as a true representative of the room. VERDICT?? Disappointed and disgusted.
2020년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 7월에 1박 숙박함

6/10 - 괜찮아요

Rebecca

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap accomodation
Room was super old and not well maintained. We were told at check in they dont book rooms but "people " and just make up on the day where you stay. The bath mat was wet and dirty and the replacement one not much better. The road out the front was used as the local drag strip so was loud with cars doing burn outs half the night. The photos displayed were obviously taken years ago. Good location but poor accommodation.
2020년 6월에 1박 숙박함

8/10 - 좋아요

Lina 님, Mooloolaba, Queensland

아이를 동반한 가족 여행
좋아요: 청결 상태
Easy access, the property was with the carpet dirty
2020년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived to check in to be told we didn’t have a room cause they lost the keys lucky the motel next door had a room
2020년 6월에 1박 숙박함

6/10 - 괜찮아요

Jillian 님, Qld

별로예요: 직원 및 서비스
Young people around who appear to know but no STAFF assistance when asked...no reception manned...phone calls un answered...rooms near office cop noise all night from behind of 'staff' only' area. No checkin...made a reservation and was told pick a room by someone walking by
2020년 6월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't stay here.
This motel was the dirtiest motel we've ever stayed in. There was a glass in the fridge with lipstick on it, there is no daily cleansing or service. The fridge and floors were dirty. When we used bathmat the it ended up brown from the dirt on the bathroom floor. The 1st time I've never taken shampoo and conditioner. None in the room. No tissues either. There seems to be a group of long term guests thst do the laundry and maintenance around the place. Half way house style. Yes I spoke with these people. The phone in the office is filthy, if you need to contact someone, you have to pick it up and it had sticky tape etc over it. The back if tv remote control was broken and sticky taped. All very unhygenic, especially in a time if a Pandemic. We would never stay here again. Although the price is cheap, there is absolutely no excuse for such a dirty place. I was also speaking to another guest who was staying the weekend. Her daughter said she couldn't wait to leave to get away from the dirty room. They had booked a 2 bedroom place only to be told it had been given away. 0/10 for us. Thank God I went out and bought antiseptic wipes.
2020년 6월에 2박 숙박함

8/10 - 좋아요

Charmaine 님, Gympie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn't see anyone except a cleaner who was lovely and very helpful
2020년 6월에 1박 숙박함

8/10 - 좋아요

KAYLENE

2020년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean,modern,great bed,great price,no highway noise
2020년 3월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 편의 시설/서비스
Room was clean. Staff were friendly. The was very basic but could only turn hot water on in shower difficult to shower. The location was great
2020년 2월에 1박 숙박함

8/10 - 좋아요

Ian 님, Brisbane

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Twin Pines Motel is in an excellent location to the Mooloolaba beach, cafes and other attractions.
2020년 3월에 2박 숙박함

2/10 - 너무 별로예요

melanie

단체 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Give this place a miss
Never again at this place. The door to the bathroom looked like it had been punched in. No toilet paper, i had to get my own from next door. Same with the towel. No glasses to drink water from. The ONLY good thing was the aircon. Fortunately check in was easy & the lady at reception was friendly. My suggestion? Find somewhere else. This motel is so run down, I am surprised it passes any inspections, if there are any.
2020년 3월에 1박 숙박함

6/10 - 괜찮아요

Aidan

좋아요: 직원 및 서비스
2020년 3월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was so dirty and old dated or broken no water in fridge or milk for coffee No spare blankets
2020년 3월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Convenience. It was near to my transport. On a busy road but not too noisy.
2020년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Reception closed at 5pm and I wasn’t able to get there in time so arranged to have the key left in the room. Staff were ok with this. Room was clean and functional but the curtains were either lacking or see through. Good location within walking distance of the beach and shops.
2020년 2월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No one on site to see client for pre booked room despite being adr the office before 5pm. No one answers the phone despite several call attempted. Ended up having to go to another motel. Still got charged full room free despite no cancellation policy on website. Motel still doesn't answer phone calls. Must only take online bookings.
2020년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2020년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Ants in kitchen Dust, side table was peeling its laminate Friendly staff
2020년 2월에 1박 숙박함

4/10 - 별로예요

Sandy 님, Helidon

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arrived about 3:45pm, office closed. Written note on office door directing us to our room, aircon not working, tv not working. No staff available to help. Office still locked after 6pm. Tried contacting by phone got answering machine.
2020년 2월에 1박 숙박함

6/10 - 괜찮아요

Louise 님, Gold Coast

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great. Place is old, not the cleanest. No soap in dispenser in shower recess. No milk provided for coffee or tea.
2020년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태
Good location. Linen snowy white . Bed comfortable .
2020년 2월에 1박 숙박함

4/10 - 별로예요

Liza

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No one was there for check in. Called the phone number several times, but no answer. Finally had to go knock on the residence of a very messy house connected to motel and a woman came out to give us a key. Not very professional.
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

Mark 님, canberra

좋아요: 청결 상태, 직원 및 서비스
Old but clean. Staff very friendly short walk to central Mooloolaba
2020년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were extremely disappointed. The worst experience we've had in a motel. We have two young children and booked a family room. There was only air-conditioning in the main bedroom. When the fan light wasn't working my husband touched it and the whole power to the room shorted out. The woman at the desk said she would get an electrician to look at it while we had dinner. We came back to a floor lamp and tiny led battery powered strip light. So the power hadn't been fixed. Of course reception was closed and the lady was nowhere to be found. It was pouring rain and at 7:30pm we had to book another room elsewhere. Very dangerous. Not happy and would not recommend
2020년 1월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed at the motel in the past and although it was dated then it was clean and in much better condition. It’s very rarely staffed and they don’t answer the phone. We had great difficulty arranging a late check in as we couldn’t get hold of anyone to arrange one. We even contacted our booking agent for assistance. The motel did eventually contact us but it was a very frustrating process. The whole property needs updating, repair and a deep clean. The pool was murky and certainly not inviting so I didn’t allow my children swim in it which was disappointing. Our family room was ok but very old and tired. Lots of cockroaches running around the floor but the sheets and towels were clean and fresh. The only benefit to staying at the property is the location. I guess you could say you get what you pay for but I have to question whether is was worth it. We won’t be staying here again and I wouldn’t recommend this property to anyone else.
2020년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함

8/10 - 좋아요

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가족 여행
좋아요: 직원 및 서비스
was quite alright for the money, walking distance to the beach. a little outdated older style property. air-con was good, room was smoke free, just could of done with a little better kitchen appliances and cooking equipment.
2020년 1월에 1박 숙박함
답변 제공: tpm 님, 2020년 1월 29일
thank you so much for your review!

4/10 - 별로예요

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별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함

8/10 - 좋아요

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출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff were lovely and location is great
2020년 1월에 3박 숙박함

2/10 - 너무 별로예요

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가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty. Untidy. Obviously not cleaned properly or maintained well.
2020년 1월에 1박 숙박함

6/10 - 괜찮아요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hotel is in a good location, close to restaurants
2020년 1월에 1박 숙박함