5 개의 야외 수영장, 08:00 ~ 19:00 오픈, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

쿠누쿠 리조트 올 인클루시브 퀴라소, 트레이드마크 바이 윈덤 여행 후기

3.5 out of 5
쿠누쿠 리조트 올 인클루시브 퀴라소, 트레이드마크 바이 윈덤
Weg naar St. Willibrordus 36, Kashutuin, Daniel

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 255개 이용 후기 중 86개" "
평점 8 - 좋아요. 255개 이용 후기 중 85개" "
평점 6 - 괜찮아요. 255개 이용 후기 중 41개" "
평점 4 - 별로예요. 255개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 255개 이용 후기 중 19개" "

8.0/10

청결 상태

7.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Vanessa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food was horrible every night same food. No fruit variations. Check in was bad room small and hot. Terrible experience
2024년 3월에 4박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 4월 24일
Dear Vanessa,we are sorry to see it was not as expected.I will discuss tour review with our staff.

4/10 - 별로예요

Christopher

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very few food choices for dinner and what was offered didn’t taste good. Staff was not friendly…very little customer service.
2024년 4월에 5박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 4월 18일
Dear Christopher,We are sorry to see that is was not as expected.I will discuss your review with the team.

10/10 - 훌륭해요

Dulcimar

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 4월 15일
Dear Dilcimar,Thank you for your nice review.

10/10 - 훌륭해요

Kirstin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was our first time on a resort and we really loved it! The pools and the food & drinks were all close by and it was not crowd at all
2024년 3월에 1박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 4월 9일
Dear Kirstin,Thank you for your nice review.

6/10 - 괜찮아요

Sallyann

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good spot to relax and disconnect as long as you can deal with some slow service. Great value for money plus the shuttles to beach and city is a plus.
2024년 3월에 4박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 4월 9일
Dear Sallyann,Thank you for your nice review.I will discuss your point of slow service.

6/10 - 괜찮아요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property was cute but food was not great. A little ways out of town, but close to beaches. Staff very friendly and apartment was very clean.
2024년 3월에 1박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 3월 28일
Dear Jamie,Thank you for your nice review.

10/10 - 훌륭해요

Ingrid Tatiana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everithing was great! thanks
2024년 3월에 3박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 3월 28일
Dear Ingrid,Thank you for your nice review.

6/10 - 괜찮아요

Amanda Grisel

연인과의 여행
Not enough food choices to eat , served the same thing everyday , spend more money at a better hotel
2024년 3월에 6박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 3월 26일
Dear Amanda,Thank you for your review.I will discuss your points with our team.

8/10 - 좋아요

Marcus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very Friendly & Clean Must say very nice for the kids
2024년 3월에 3박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 3월 24일
Dear Marcus,Thank you for your nice review.

10/10 - 훌륭해요

Jenisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay was good, a little upgrade to the property would be nice but it’s a good all inclusive stay.
2024년 3월에 3박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 3월 24일
Dear Jessica,Thank you for your nice review.

6/10 - 괜찮아요

Rayan

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 3월 19일
Dear Ryan,Thank you for your review.

8/10 - 좋아요

James Bradly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buildings and pools are nicely laid out. Good buffet and shuttle options for beach. Family room was spacious. Snack options limited. Bed matress was uncomfortably worn.
2024년 3월에 7박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 3월 17일
Dear James,Thank you for your nice review.

4/10 - 별로예요

Abigail

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There are no elevators on this property so if you’re on the 3rd floor, expect to hike up the stairs carrying your suitcases. They offered no assistance with this. On the first day of our stay, there was no water to our room for 2 hours so taking a shower was out of the question. When I reported the issue, I was told that this was common on mornings because everyone at the hotel was probably using water at the same time so there was limited flow. I was told that there was nothing they could do about it. The food was unappealing, limited and tasted poorly; we chose to venture outside of the hotel to purchase our meals. There was one bartender there (Jaydeon) who made excellent cocktails and was very attentive and hospitable. His service was the only thing that salvaged our experience there.
2024년 2월에 4박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 3월 13일
Dear Abigail,Thank you for your review.We are sorry to see it was not as expected. We are willing to help of course. I wil review this with our staff.

8/10 - 좋아요

Rayshell Felix

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 3월 12일
Dear Rayshell,Thank you for your nice review.

4/10 - 별로예요

Chauntae Dache

아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스
The stay was mediocre. I’ve never stayed at an all inclusive where there weren’t restaurants or food available 24 hours. The dining is open for breakfast, lunch and dinner only. The snack shacks that they have pick and choose when they will be open and when they are open they are out of everything. The food is not good at all. The rooms are ok. A bit outdated. There was no hot water at night time and the water in the shower floods the entire restroom. One of my family members room was infested with ants and they wouldn’t move them. The pools are dirty as well. Oh and bring your own bath towels as they only have the drying towels no wash cloths.
답변 제공: Sunny greetings Team Kunuku 님, 2024년 3월 12일
Dear Chauntae,If you are well informed upfront you would know we don;t have 24 hour all in service. We never had this in our hotel. The buffet restaurant is open on set times also nothing ne. Beside this we have snacks form 10:00 en also pizza from 12:00. I hope some helped you with the hot water because it is available. We don't provide wash cloths that's correct..

10/10 - 훌륭해요

Wilgens

2024년 2월에 1박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 3월 26일
Dear Wilgens,Thank you for your nice review.

6/10 - 괜찮아요

Vanessa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
.
2024년 2월에 2박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 3월 4일
Dear Vanessa, Thank you for your review..

2/10 - 너무 별로예요

Olivier

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Piscine sale et repas du midi insuffisant
2024년 2월에 7박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 3월 4일
Dear Olivier,Our pools are cleaned daily and als checked during the day.

6/10 - 괜찮아요

Yazel 님, Lyons

단체 여행
좋아요: 청결 상태
The resort is very basic and that was great, the food menu needs to have a huge shake up because there was absolutely no variety in terms of Breakfast, lunch & Dinner. Our rooms were nice and clean and the AC worked great, sp great that they need to provide comforters because even at the highest temperature possible the room gets pretty cold at night. Staff was great, although sometimes they just need to be more attentive to the guests. Other than that the stay was okay, not horrible but not fantastic either.
2024년 2월에 4박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 3월 4일
Dear Yazel,Thank you for your nice review.

4/10 - 별로예요

Lona Doreen

I will never ever come back to this hotel. The staff is so unprofessional, rude and disrespectful. The food choice is minimal. The house keepers don’t clean well. They don’t say welcome or give u a welcome drink. They have you bring your own bags to your room.
2024년 2월에 7박 숙박함
답변 제공: Sunny. greetings Team Kunuku 님, 2024년 2월 26일
Dear Lona,Thank you for your review.We are sorry to see it was not as expected.If help needed just ask and we are ready to help.

6/10 - 괜찮아요

Jessica

아이를 동반한 가족 여행
별로예요: 청결 상태
Ok.
2024년 2월에 1박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 2월 19일
Dear Jessica,Thank you for your review.

4/10 - 별로예요

Zalak

별로예요: 청결 상태, 직원 및 서비스
2024년 2월에 7박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 2월 19일
Dear Zalak,Thank you for your review.To bad we can't see why your where not happy.

8/10 - 좋아요

Saara

2024년 2월에 4박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 3월 24일
Dear Saara,Thank you for your nice review.

8/10 - 좋아요

Saara

좋아요: 청결 상태
2024년 2월에 3박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 2월 19일
Dear Saara,Thank you for your nice review.

8/10 - 좋아요

Robert 님, jacksonville beach

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only one courtesy van per day to the city. That van overbooked every day.. hotel needs multiple vans.
2024년 2월에 3박 숙박함
답변 제공: Sunny greeting Team Kunuku 님, 2024년 2월 19일
Dear Robert,Thank you for your nice review.I will take your advice into consideration.

4/10 - 별로예요

Sebastien

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 2월 5일
Dear Sebastien,We are sorry we can't see why you give us a 2. Now I can't solve anything that was not as expected..

8/10 - 좋아요

AL RAZI 님, Tacarigua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I
2023년 12월에 4박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 1월 17일
Dear Al,Thank you for your nice review.

8/10 - 좋아요

fernando

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean room. Too far away from main city and they could be more creative with food
2024년 1월에 2박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 1월 16일
Dear Fernando,Thank you for your nice review.

2/10 - 너무 별로예요

Lucineide Guimaraes

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They are preparing to receive a lot of people. the food was always the same. and there wasn't enough red meat. the bread toaster broke and there was no other. They have to improve a lot if they want to receive guests.
2023년 12월에 7박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2024년 1월 8일
Dear Lucineide,Thank you for your review.We are sorry to see that it was not as expected.I will discuss your points with our team.

4/10 - 별로예요

Otto

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 11박 숙박함
답변 제공: Zonnige groet Team Kunuku 님, 2024년 1월 9일
Beste Otto,Hartelijk dank voor uw beoordeling.Helaas is alleen slecht voor ons niet een kans om te werken aan oplossingen. Graag wil ik u vragen om een mail te sturen naar ons algemene mailadres met uw punten zodat we hier ook aan kunnen werken. ALs ik niet kan lezen wat het probleem was kan ik het ook niet verbeteren. Alvast bedankt.

10/10 - 훌륭해요

Socora

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Sunny greetings Team Kunuku 님, 2024년 2월 19일
Dear Sonora,Thank you for your nice review.

6/10 - 괜찮아요

Brenda

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
I gave the property an average rating (3 stars) because there was some Cons such as no one ever came to clean the room the entire week I stayed without me having to ask after 5days and constantly asking for toiletries such as tissue. Also for a kids hotel I would have liked to see entertainment , there was live music which was nice but no performance, which would have been nice added bonus. However on the good side it is very kid friendly and family centered , the food got better and better everyday and they had variety ( which I was surprised from other reviews) they did have a free shuttle to take your to beach and downtown wilmestad which was nice because taxis are crazy expensive here. The staff was very nice and accommodating ( besides the hiccup with the room cleaning) Overall it was good for the price, if these suggestions or issues are fixed I think they have the potential to be great.
2023년 12월에 6박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2023년 12월 29일
Dear Brenda,Thank you for your nice review.Sorry to see that the cleaning was not as standard. I will let the housekeeping manager know.

10/10 - 훌륭해요

Fabian a

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Genial hotel recomendado excelente el tema del traslados diario a el centro o playas buena comida y licores
2023년 12월에 3박 숙박함
답변 제공: Sunny greetings team Kunuku 님, 2023년 12월 13일
Dear Fabian,Thank you fir your nice review.

8/10 - 좋아요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property and ammenties were great but the food choices were limited.
답변 제공: Sunny greetings Team Kunuku 님, 2024년 2월 19일
Dear Jasmine,Thank you for your nice review.

10/10 - 훌륭해요

Donald 님, Pelican Rapids

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We are you happy that we chose to stay here. Great all inclusive at a reasonable price. Location was great. Secure parking for your rental car. Convenient location. We visited a couple different beaches each day. Snorkeled more on this trip then I have before. Several pools great place for families and couples. Had a lap pool that was for adults that was a great place to spend the day. Would definitely come back!
2023년 11월에 8박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2023년 12월 13일
Dear Donald,Thank you for your nice review.Till next time.

10/10 - 훌륭해요

Daryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great
2023년 11월에 4박 숙박함
답변 제공: Sunny greetings Team Kununku 님, 2023년 11월 22일
Dear Daryl,Thank you for your nice review.

8/10 - 좋아요

Ramesh 님, claxton bay

Pools
2023년 11월에 4박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2023년 11월 19일
Dear Ramesh,Thank you for your nice review.

4/10 - 별로예요

doreen Kay

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place was filthy in the pool area where the kids go into the pool had all iguana poop all over the place.. there was mold on the outside on the chairs that you lay on.. The place was filthy nobody picked up any of the debris that was around the area.. be warned about going to this place we are Americans in this is definitely not a four-star more like a two star.. I can’t tell you how dirty I was and the food wasn’t that great same thing over and over.. The room has a terrible smell to it like a moldy smell.. and they don’t have American outlets..
2023년 11월에 6박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2023년 11월 16일
Dear Doreen,Thank you for your review.We are sorry to see that is was not as expected. We as team will discuss your review.

10/10 - 훌륭해요

Kaue A

2023년 11월에 8박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2023년 11월 15일
Dear Kaue,Thank you for your nice review.

8/10 - 좋아요

Rob

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Over het algemeen mooien locatie. Jammer van de gehorigheid van de kamers. Lamellen zijn niet af te sluiten zodat geluiden van buiten gemakkelijk naar binnen komen. Denk aan wind en praten. Overkomende vliegtuigen went ook.
2023년 11월에 3박 숙박함
답변 제공: Zonnige groet Team Kunuku 님, 2023년 11월 13일
Beste Rob,Hartelijk dank voor uw mooie review.Ik zal uw punten meenemen in de meeting.

8/10 - 좋아요

rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2023년 11월 14일
Dear Rachel,Thank you for your nice review.

8/10 - 좋아요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were large with a balcony in almost every room
2023년 10월에 7박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2023년 11월 11일
Dear Jasmine,Thank you for your nice review.

2/10 - 너무 별로예요

Manouche

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2023년 11월 8일
Dear Manouche,Can you please send u an email with your negative experience so we can see what went wrong. With only vreselijk and a 1 we can't change things that are maybe necessary.

10/10 - 훌륭해요

Salisha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ROBOT BAR..EPIC...
2023년 9월에 5박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2023년 11월 2일
Dear Salisha,Thank you for your nice review.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff members sweet and friendly. Room was clean had a slight weird smell but it wasn't going to be a long stay so its okay.
2023년 10월에 1박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2023년 10월 29일
Dear Nicole,Thank you for your nice review.

10/10 - 훌륭해요

Nicholas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very satisfied and will return
2023년 10월에 7박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2023년 10월 29일
Dear Nicholas,Thank you for your nice review.

8/10 - 좋아요

Antonio

2023년 10월에 7박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2023년 10월 29일
Dear Antonio,Thank you for your nice review.

6/10 - 괜찮아요

Carlos Andres

Limpieza habitaciones instaciiens falta de mantenimiento
2023년 10월에 3박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2023년 10월 22일
Dear Carlos,Thank toy for your review.I will discuss your points with our team.

2/10 - 너무 별로예요

Jessica

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very poor you need to run from that place food horrible pool durty no ac plave need to go out off business
2023년 10월에 3박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2023년 10월 20일
Dear Jessica,We are very sorry to see that it was not as expected.I will discuss your review with our team.

8/10 - 좋아요

kelsey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing the staff the cleanliness
2023년 9월에 4박 숙박함
답변 제공: Sunny greetings Team Kunuku 님, 2023년 10월 10일
Dear Kelsey,Thank you for your nice review.