Hello Athanasios, we advise guests on arrival that we supply a starter pack of toileteries and that they may have to visit a local supermarket to top up if required. We are also advertised as self-catering and do not do daily servicing which you inquired about replacing toweling and linen. You have a full laundry in the apartment. We advise guests that upon their departure we ask them to remove their rubbish to the bins located in the car parks next to their car. We also request that any dirty dishes are placed in the dishwasher and turned on. These small requests help our cleaning staff in preparing the apartments for the next guest and not wasting time washing dishes and removing unnecessary rubbish. You are not asked to clean the apartment.

Thank you Samuli, we are glad that you enjoyed your stay.

Hello John, we are glad you enjoyed your stay.

Hello Barry, Sorry to hear that you had a bad experience at Metzo Noosa Resort. If you had spoken to us about the smell we could have moved you to another apartment. We can not understand the smell you descibe as we had cleaned the apartment ourselves and did not notice any unpleasant smell. The previous occupier was the owner who was there for 10 days and who does not smoke and has the doors open during the day as they enjoy the fresh air. We have been back to the apartment to do your exit clean and again could not smell anything unpleasant. With the door locks, the doors are fitted with locks as are all sliding doors but not key operated. Once again we apologise and maybe in the future you may wish to talk to the managers at the time and not wait a week to let them know.

Hello Sarah, we are glad that you enjoyed your stay and your lovely comments.

Thank you Maung for your review. We are glad you enjoyed your stay.

Hello Anna, thank you for your review. The apartment has blinds on the lounge room windows and an external blind on the rear balcony. Unfortunately, the way that the kitchen has been designed and the hot plate being next to the sliding doors onto the rear balcony you cannot install a blind due to a fire hazard. we will talk to the owner in regards to installing another towel rail or hooks in the bathroom. Hope to see you back at Metzo Noosa resort again.

Dear Anonymous, Unfortunately if you don't come to reception and raise these issues we are unable to rectify the problems. We have no way of knowing which apartment you were accommodating when you don't provide a booking number or name on your review so we can investigate the claims regarding the beds. The heater is automatically controlled to adjust to the outside temperature but if you had notified us at reception we can manually override the system. Again, if you find other guests are making too much noise with their chairs we as managers, can ask them to be more considerate. Please remember if there are issues to always come to reception as we are always receptive and will endeavour to rectify the difficulties to make our guest's stay comfortable and pleasant.

Thank you for your rating.

Thank you for your excellent rating. We are glad we fulfilled your expectations.

Thank you Emma! We are so pleased we keep meeting your expectations. We look forward to welcoming you back soon.

Thank you, Anonymous! We wish we could thank you personally. We hope you choose to stay with us again soon.

Thank you for your review. we are happy that you enjoyed your stay and we hope to see you back at Metzo Noosa Resort.

Thank you Ray for your review. We are glad you enjoyed your stay and we hope to see you back in the future.

Hello Renee, We are glad that you enjoyed your stay at Metzo Noosa Resort. We hope to see you back in the near future. Kind regards, Helyn & Jim Managers Metzo Noosa Resort

Thank you Josh, We are glad you enjoyed your stay. We hope to see you back again soon.

Thank you! We try to give as much local information so our guests can maximise their experiences whilst in Noosa.

Thank you for your review. We are pleased you found everything to your liking and we hope you choose to stay with us again if visiting Noosa.

Hello Anonymous, thank you for the review. We are glad you enjoyed your stay and we hope to see you again.

Thank you for your review. You will have to book with us again and organise to stay longer!

Thank you for your comments. We appreciate your review. We look forward to welcoming you again.

Hello Anonymous, thank you for the review. Unfortunately as you have not left a name we are unable to check which apartment you are referring to.

Thank you anonymous

Thank you David we are so pleased you enjoyed your stay at Metzo Noosa Resort. Next time we may accommodate you in another apartment and hope the bed is more to your liking. We look forward to welcoming you back and we thank you for your recommendation to others.

Thank you Anonymous. We are very pleased you enjoyed your stay. We look forward to welcoming you back.

Thank you for your review. We are pleased you found your accommodation and our location to your liking. We hope we can welcome you back to Metzo Noosa Resort in the near future.

Thank you Caz for your review. We are are so pleased you enjoyed your stay. We look forward to welcoming you back.

Thank you for reviewing Metzo Noosa Resort. We are pleased you found everything to your liking. We hope to welcome you back again in the near future

Thank you for taking the time to review Metzo Noosa Resort. We are pleased you found the apartments modern, clean and our location convenient to other amenities and restaurants. When you book next time please list your requirements and special requests and we will endeavour to fulfil your needs and expectations.

We are so pleased we fulfilled your expectations and you enjoyed your vacation at Metzo Noosa Resort and in Noosa. Thank you for your review.

Hello Sharon, thank you for staying at Metzo Noosa Resort. We are glad you enjoyed your stay and the local attractions and restaurants. We hope to see you back soon.

Thank you Anonymous for your review. We are glad you enjoyed your stay. See you again soon.

Hello Nikki, Thank you for the review. We are glad you enjoyed your stay and we hope to see you back at Metzo Noosa Resort again.

Thank you so much for your generous review, Ekki. We are so pleased you enjoyed your stay with us here at Metzo Noosa Resort. We hope that you may choose to stay with us if you visit Noosa, Australia again.

Thank you Vicki for your positive comments. Unfortunately, it is very difficult to supply fresh milk to apartments as there are so many varieties of milk on the market today. Some people prefer Low Fat, others Soy Milk etc and they have a short shelf life. We supply Long Life and as we are classified as Self Catering our supplies are a starter pack only provided until guests can obtain additional supplies at a local store. Our toiletries are all hypo allergenic for guests comfort. Again these are only meant as a starter pack.

Thank you Marlene, we are pleased you found everything to your liking. Unfortunately, due to fire standards a blind cannot be placed on the kitchen window as it is too close to the hotplates. Thank you for taking the time to review Metzo Noosa Resort.

Thank you Andrew for your review. There was a great deal of traffic in Noosa over the school holidays as occupancy was operating at over 90%. We are sorry you noticed the traffic noise. The added service of pool towels is provided for guests that do not provide their own and a charge of $3 per Stay is charged to cover the laundry cost. This is pointed out at check in and is also written on the resort information provided to all guests in their Welcome Package at check in. We are sorry you found this inconvenient, most guests that are flying find this more convenient than having to pack a bulky towel in their luggage. We hope you will consider Metzo Noosa Resort when next staying in Noosa.

Thank you Pablo for taking the time to review Metzo Noosa Resort. We are pleased your accommodation and our facilities met your expectations. We are classified as Self Catering and at checkin, it is explained that we provide a starter pack of tea, coffee, toiletries, kitchen and laundry products. However, if this is not sufficient for your stay and if you are travelling we are only to happy to assist with additional supplies if you contact the office. Again, if you have difficulties with the TV reception please contact reception so we can assist with tuning. Sometimes guests alter channels and tuning and do not return to the original programming. We are here to assist.

Thank you, Anonymous. We are pleased we fulfilled your expectations.

Hello Anonymous (Andrew) you fail to mention that on the Friday night we had numerous complaints from other guests staying at the resort regarding your foul language, loud noise, excessive drinking and smoking. We had already spoken to you on the Friday night and asked you and your friends to be respectful of other staying at the resort and warned you of the consequences of your poor behaviour. When you again chose to display your anti social behaviour we were faced with no other option than to warn you of eviction. At no time were we abusive. We hope in future you find accommodation that is more suitable to your liking.

Thank you for the recommendation. We are pleased you enjoyed your stay and we hope you choose Metzo Noosa Resort when visiting Noosa again in the future.

Thank you Ruth for taking the time to review Metzo Noosa Resort. We are so pleased we were able to fulfil you needs and requirements. We hope you you choose to stay at Metzo Noosa Resort again in the future.