이집트산 면 시트, 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치, 책상
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그레이트 노던 호텔, 슈어 호텔 컬렉션 바이 베스트 웨스턴 여행 후기

3 out of 5
그레이트 노던 호텔, 슈어 호텔 컬렉션 바이 베스트 웨스턴
Station Approach, Peterborough, England

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 290개 이용 후기 중 81개" "
평점 8 - 좋아요. 290개 이용 후기 중 107개" "
평점 6 - 괜찮아요. 290개 이용 후기 중 54개" "
평점 4 - 별로예요. 290개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 290개 이용 후기 중 24개" "

8.2/10

청결 상태

8.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

2/10 - 너무 별로예요

graham

Booking cancelled by Hotel.
Booking was cancelled by Hotel. Reason was because they were closing down. Was told I would not be charged but have been charged. No refund so far.
2022년 11월에 1박 숙박함

6/10 - 괜찮아요

Stuart

2022년 10월에 2박 숙박함

2/10 - 너무 별로예요

Jeremy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was dirty, and the rooms not cleaned very well, service was very bad and no chef for breakfast in the morning. I will not be staying here again.
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff are perverts!!!!!
I had one of the staff walk into my room and say that he thought there was no one in the room. He was laughing when he opened and looked into the room. Absolute disgrace
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태
Hospitality has left the building
Very ordinary stay here in old hotel. Staff not very friendly and di the bear minimum. Cutlery in room dirty. Asked for clean and got plastic spoons but they didn't take the dirty ones away, so I binned them. No toast at breakfast as the toaster had broken. Not sure what was wrong with using the grill?? Shift manager was the unfriendliest lady I have come across in a while. As she was front of house, it made for a poor start. Parking says £10 per stay, it's actually £15 per stay. Wrongly advertised and I won't be back considering there are far better hotels to stay in in and around Peterborough
2022년 10월에 1박 숙박함

4/10 - 별로예요

Leigh

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Won’t be returning
Very poor service. No effort from the lady on reception at all. Car park next door very expensive. Whilst the building is old and packed with character the rooms are very tired. Loose fixtures and fittings and one of the worst showers I’ve ever had. It was far too hot and couldn’t be turned down! All in all a very poor experience.
2022년 8월에 1박 숙박함

8/10 - 좋아요

Roy

2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Book elsewhere
This is the first negative review I have ever left, but... The "self parking" displayed on the booking page omits to inform you of the £15 per night charge by the hotel (plus extra charges if you want to use your car after you have checked in!!!) Add this unannounced cost to the room fee and it's not worth it to stay at a jaded, noisy hotel whose ivy covered windows don't let on much light but do let in draughts, noise and bugs, and which serves a breakfast they should be paying you to try and eat. Save yourself the trauma and go elsewhere.
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Patrick

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Chambre vetuste
Matelas à ressorts vétustes , chambre et mobiliers des années 70. Tapis plussss que sale . Le parking extérieur est à 15 euros
2022년 9월에 1박 숙박함

4/10 - 별로예요

Trevor

별로예요: 숙박 시설 상태 및 시설
Dreadful
Positives: Check in - quick Bed - comfortable Shower- pressure and flow excellent Negatives: Overall, this is no where near the quality hotel it was when I was last in the area 15 or so years ago. Looks and feels dated and unloved. I went to my room, left my bag and went out not returning to later in the evening. When I turned off the tv before going to sleep, I found there was a machine in the next door room that hummed ALL night. The room door was secured with a padlock so was not a guest. Too late to go to Reception so opened the window which balanced out the room noise with outside sounds. Bizarre but worked!!! Breakfast, oh dear!!!! Served from 07 to 09, no problem. Arrived at 0705 and offered tea or coffee straight away… great. Then ordered the ‘full English’ to be told that there were no eggs available. WHAT???!!! It’s 0705 and there are no eggs, what is going on? Also, there is a Waitrose a 30 second walk away and I know that they sell eggs,,,,,, lots of them. I’ve attached a photo to show just how near the supermarket is!!! Another guest at a nearby table asked for the Vegetarian breakfast to be told there were no veggie sausages available. Crazy. A previous review mentions the rats in the car park. They are still there..the only bigger ones I have seen were in Bali and Singapore. I watched them playing around the parked cars. It will be another 15 years, if ever, before I return here again. The staff were doing their best but no eggs? Come on!!!!
Where eggs can be purchased from viewed from my room window.
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Carl

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Honest review
1st we were greeted by 3 rats 2 alive 1 dead. Oh and a couple of tramps asking for money. This is after finding out parking was £15.00 per 6 - 24 hr period. So our 3 day stay cost £45, something to keep in mind when/if booking. Check in ok? No service with a smile Corridors smelt like piss, that is when you notice the poor condition of the hotel. Rooms: 1st impressions needed TLC / renovation. Taps loose, no cold water in basin both taps hot. Basins cracked floor tiles cracked, towels stained and rooms generally dirty. Only 1 double socket in room under desk. Beds unbelievably uncomfortable & creaky. Breakfast average, but service poor, due to one staff member, one 1 salt and pepper pot for the whole hotel. THE BAR, if you can get service order 2 or 3 rounds when you can. The bar maid (blonde, lazy, miserable and angry) you will know who we mean. Only appears when she needs a snack. Although not available for the public. Key card only works once a day. I’m summary absolutely the worst hotel we have ever stayed in. This may seem like a joke or exaggerated but it is not. Also no chance of alfresco drinking due to tramps sleeping on tables. Good location,
2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

Leonardo Patrick

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
I stayed 1 day. But at night and in the morning I couldn't get a hot bath. I showered twice in cold water.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Trevor

2022년 9월에 1박 숙박함

4/10 - 별로예요

Helen

2022년 9월에 2박 숙박함

8/10 - 좋아요

Roy

2022년 8월에 8박 숙박함

8/10 - 좋아요

Wendy

2022년 8월에 2박 숙박함

8/10 - 좋아요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Laura
Room was quiet and clean.decor little bit out dated but didn't affect the stay. Value for money as very central
2022년 8월에 1박 숙박함

8/10 - 좋아요

Kevin

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ok to stay but great if traveling by train
The room was ok but no ac so on a very hot night it was warm but they had opened the windos befor I arrived but there was no food as I arrived after 9 and the bar had closed but been a week end
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly helpful staff lovely breakfast would definitely stay here again.
2022년 8월에 1박 숙박함

4/10 - 별로예요

Fred

2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Wayne

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Paradiso without the nuclear power plant
Worst hotel I’ve stayed in , checked into a room that was full of decorating stuff , given another room which only had 1 out of 4 lights in bathroom working , then had another guest walk into room whilst I was just in my underwear , then had receptionist come to room and question who I was even tho she booked me in , after complaining about the lights and hot water thinking they would rectify those for the next night , no such luck in fact they didn’t even clean the room , the hall carpet looks filthy and so does the room carpet , I don’t usually complain but this hotel is that bad , I wasn’t offered and partial refund and when I told the staff the next night as the room key didn’t work they just laughed and try to dismiss it
2022년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great Location
Two friends and I stayed here for three nights. The location is excellent. Next to railway station and a short walk into the city centre. The hotel was built in 1852 and although much changed internally since then, it is a bit ramshackle and in need of more investment. The service was ok and the breakfasts were good.
2022년 7월에 3박 숙박함

6/10 - 괜찮아요

Julie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2022년 7월에 2박 숙박함

6/10 - 괜찮아요

STEVEN

2022년 7월에 1박 숙박함

8/10 - 좋아요

Neil

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice characteristic old railway hotel. In decent condition with helpful staff Handy for station and attractions in Peterborough which is pleasant place to visit
2022년 6월에 3박 숙박함

8/10 - 좋아요

Maggie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Luke

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shambles of a stay
This hotel is an absolute shambles. The most run down place I have ever stayed, the overall feel is not welcoming or inviting. The smell of every room is disgusting and I advise they should try opening a window. I feel for the poor lady whom had a busy bar to deal with as well as check-in 6+ groups in all alone. 100% avoid this place as there are far better options not far out. I booked in for 3 nights but barely imagined 1 night.
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Sonny

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid
The room was dirty and smelly. Was very hit in hotel so had window open but was very loud. There were people parting till the early hours a few rooms down. Didn’t sleep much through the night. Room wasn’t worth the money terrible experience
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Ted

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a spectacularly maintained bit of railway hotel history. We loved the grand style of the room, and found it very spacious. The bathroom in particular was huge by many hotel standards. There is a sense throughout the building that history is being maintained.
2022년 5월에 1박 숙박함

4/10 - 별로예요

Peter

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tatty!
2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Amy

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Elliot

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함

4/10 - 별로예요

Ian

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Smelly and in poor condition.
Very disappointing Check In wasn't great. The room smelled of staleness and the shower was red hot. When I asked for an iron the girl on the desk said there were none left as they were all out but was not willing to ask any guests if they had finished with them and that was that. breakfast was OK but I would expect them to serve fresh tea and not have it stewing on the side. Its not worth its 7.6 rating more like a 6. .
2022년 5월에 2박 숙박함

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing
Noisy room, no double glazing - particularly an issue with early trains and passengers. Cold shower both days. Room was not made up.
2022년 4월에 2박 숙박함

8/10 - 좋아요

Nicolas

2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Cyrus

2022년 3월에 1박 숙박함

4/10 - 별로예요

Tim

2022년 3월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place Nice staff
2022년 2월에 1박 숙박함

6/10 - 괜찮아요

Lisa 님, LINCOLN

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Friendly, helpful staff. Good location for public transportation. WiFi is terrible - very slow, hard to connect to, kept dropping out. WiFi cannot sustain a Zoom meeting for more than about 5 minutes - the Bull Hotel and Dragonfly internet is much better. Poor place to stay to do any business involving using the internet.
2022년 2월에 1박 숙박함
답변 제공: shaun rollinson 님, 2022년 2월 11일
Hello Thank you for your review, we are in the process of looking into options to upgrade our wifi, so we do apologise for this and hopefully on your next stay this will be much better Kind Regards

2/10 - 너무 별로예요

Rowen

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Refuge Centre
This is a refuge centre and should not be used by the public. No heating in the room. screaming all night.
2022년 1월에 1박 숙박함
답변 제공: shaun rollinson 님, 2022년 2월 2일
Rowen So sorry that you did not enjoy your stay with us, your feedback is important to us and we will look into those issues highlighted, so that we might improve the next guests experience. Kind Regards Shaun Rollinson

2/10 - 너무 별로예요

Paul

2021년 12월에 2박 숙박함
답변 제공: shaun rollinson 님, 2022년 2월 2일
So sorry that you did not enjoy your stay with us, your feedback is important to us and we will look into those issues highlighted, so that we might improve the next guests experience. Kind Regards Shaun

10/10 - 훌륭해요

Emma

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Historical Gem in amazingly convenient location!
2021년 11월에 1박 숙박함

4/10 - 별로예요

Paul 님, Portland

출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
If you just want a place to sleep that is practically attached to the train station, this place is fine. In my experience, if you want the Wi-Fi to reach your room, your kettle to work, the breakfast to be any good, or to be able to get in at night without having to call the staff, then you should probably go somewhere else. The staff is quite nice and doing their best, but clearly the management here is a bit of a clown show.
2021년 11월에 1박 숙박함
답변 제공: coco 님, 2021년 11월 5일
Good Day Thank you for your review, and we shall look into those issues highlighted, i do hope you addressed the wifi and kettle issue with the staff and it was resolved. As regards the front door, we do close this for security at night and there is a door bell, and a mobile number to call if the Night porter is elsewhere in the building, pretty standard procedure for a lot of hotels at night. Kind Regards Shaun Rollinson GM

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel so old had no electricity
On booking in early afternoon discovered room had no power (so no lights, no sockets etc…). Immediately reported to reception- told couldn’t change room as full but would be sorted. Returned late on and still no power. Still waiting to hear from management, no sign of a refund. Nice building but old and needs revamping. Staff seemed hard working and professional but not enough of them.
2021년 10월에 1박 숙박함
답변 제공: shaun rollinson 님, 2021년 11월 5일
Hello Thank you for your comments, I believe we have dealt with this issue. My apologies for any inconvenience caused. Kind regards Shaun Rollinson GM

10/10 - 훌륭해요

Philip T

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: reception 님, 2021년 11월 5일
Thank you

6/10 - 괜찮아요

Paul

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Paid parking is not good Restaurant closed in the evening and when I asked for bar food the grumpy barman said chefs gone so no food Quite poor service
2021년 10월에 1박 숙박함
답변 제공: shaun rollinson 님, 2021년 11월 5일
Paul Apologies for the issue you had with food, we are only serving a limited menu in the bar and coffee shop at the moment, until 2030 in the evening, I do hope to have full operations back in the New Year. Kind Regards Shaun Rollinson GM

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay.
Very helpful staff. Lovely old building.
2021년 10월에 1박 숙박함
답변 제공: shaun rollinson 님, 2021년 11월 5일
Neil so glad that you enjoyed your stay with us. Kind Regards Shaun Rollinson GM

6/10 - 괜찮아요

Dawn

좋아요: 청결 상태, 객실의 편안함
Not the best.
Hotel on the surface appears very nice, howevef on arrival we had to find someone to be able to check in. The room was small, and for a booking for 2 people only 3 pillows provided, 1 glass but 2 plastic cups in the bathroom, and a very bright sensor light outside the ensuite which was quite disturbing in the night. Breakfast was not right, the coffee urn was cold and almost empty, the milk in the urn was off and not many of the tables had all that was needed for breakfast, ie cups and saucers, jams,and no side plates to be seen. Probably won't be going back. One last thing parking was expensive even though we were residents.
2021년 10월에 1박 숙박함
답변 제공: shaun rollinson 님, 2021년 11월 5일
Dawn Thank you for your review, its disappointing to hear that you had some issues with your stay, we shall address these and make sure they do not happen in the future. Kind Regards Shaun Rollinson GM

6/10 - 괜찮아요

John

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
A disappointing stay
A disappointing stay which started when I found I had to pay £15 to park my car! My room was clean but looked tired. I had to stick two tea spoons into the window frame to stop it rattling in the wind. The toilet handle almost came away in my hand. I reported this but wonder what action will be taken.
2021년 9월에 1박 숙박함
답변 제공: shaun rollinson 님, 2021년 11월 5일
John thank you for your comments, we shall certainly be dealing with those issues you have highlighted, apologies for any inconvenience. Kind Regards Shaun Rollinson GM