We travelled from Somerset
On our first evening we requested a 19.15 dinner reservation, but were told there were 2 functions on. So 19.45 would be better.
We initially sat at a table in the restaurant, however the nearby function were making so much noise that we moved to an outer area close by.
We sat at a table waiting to be served. But after waiting over 45 minutes I went to the barman to complain. He apologised and took our order. For the next 40 minutes we sat waiting for our meal. Then we noticed that some people who had sat down much later than us were getting their meals. I immediately complained and eventually our meal arrived along with more apologies.
Now to my meal. I had ordered a simple sausage and chips with gravy offer from the menu. When this turned up the plate looked pretty bare. There were 3 very small and somewhat dried out sausages, a small mesh basket with small thinly cut chips (about 20) and a rather large gravy boat which was full to the top, but ridiculously far too much gravy for the meal in question.
We looked at the price for my meal which was a
ridiculous £16. I could have complained, but by then I was so hacked off I just eat it, because I was so hungry.
For the rest of stay we eat in a local pub.
Also the next day when we arrived back to our room from a day trip we found it had not been made up. Reception just brushed it off by saying thanks we will tell housekeeping
Please let the manager see these comments.
Colin Wakeman