외관

나이츠 인 앨런타운 여행 후기

2 out of 5
나이츠 인 앨런타운
1880 Steelstone Rd, Allentown, PA

이용 후기

5.2
평점 10 - 훌륭해요. 1004개 이용 후기 중 136개" "
평점 8 - 좋아요. 1004개 이용 후기 중 170개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 186개" "
평점 4 - 별로예요. 1004개 이용 후기 중 172개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 340개" "

5.2/10

청결 상태

6.2/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

4.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Robert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible all around
2024년 4월에 2박 숙박함
답변 제공: A.M. General Manager 님, 2024년 4월 19일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Waldemar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy divertido
2024년 4월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2024년 4월 3일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Jakim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was cool
2024년 3월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2024년 3월 30일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Jakim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was cool
2024년 3월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2024년 3월 30일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Michael

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dingy and dirty. Tv didnt work. Holes burned all into the bed. Been in cleaner trap house's
2024년 3월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2024년 3월 25일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Jakim

Good
2024년 3월에 2박 숙박함
답변 제공: A.M. General Manager 님, 2024년 3월 24일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Jakim

2024년 3월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2024년 4월 3일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Ana J

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was roaches and sheets were all burnt
2024년 3월에 2박 숙박함
답변 제공: A.M. General Manager 님, 2024년 3월 4일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 - 좋아요

Jameek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a good stay
2024년 2월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2024년 2월 10일
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Hien 님, Citrus Heights

2024년 1월에 2박 숙박함
답변 제공: A.M. General Manager 님, 2024년 1월 19일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Shyrah

2024년 1월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2024년 1월 17일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Hien 님, Citrus Heights

2023년 12월에 1박 숙박함
답변 제공: A.M.General Manager 님, 2024년 1월 9일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Edward K

2023년 12월에 3박 숙박함
답변 제공: A.M. General Manager 님, 2024년 2월 10일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Sharon

Horrible
2023년 12월에 4박 숙박함
답변 제공: A.M. General Manager 님, 2023년 12월 27일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

Elizabeth

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was horrible it smells bad nothing like the pictures the top lock was broken my one year old son open the door and customer service suck nasty attitude
2023년 12월에 1박 숙박함
답변 제공: A.M.General Manager 님, 2023년 12월 26일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

6/10 - 괜찮아요

Christa

2023년 12월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 12월 26일
Thank you for evaluating our property. We hope to see you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

Eh Hotel
It was nice but the walls are very very thin and heard everything in the hall and the rooms next door
2023년 12월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 12월 22일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

6/10 - 괜찮아요

Jermain

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 12월 16일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

Onix

2023년 12월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 12월 13일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

Angela

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buyer beware!!
This hotel needs ti be shut down! I’m a no frills person, but this was absolutely filthy and not safe. Signs everywhere should have clued me in- ‘you only have 15 minutes from check -in to ask for a refund.’ This sign is in SIX spots around the reception area. It’s a place for Johns and Call Girls. My daughter was traumatized . Great location, but what a dump.
2023년 11월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 11월 17일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Angelique

가족 여행
2023년 11월에 2박 숙박함
답변 제공: A.P. General Manager 님, 2023년 11월 13일
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Vakhtang

2023년 10월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 12월 5일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Back to the desk clerk 3 times to find clean room
Lobby smelled like pot upon entering. Contract said I had 15 minutes to let the front desk know if there was a problem with the room before I was charged for it. First room was dirty with ripped curtain. Second room the stench of cigarettes nearly knocked me over when I opened the door (it was a non-smoking room). Third room front desk clerk escorted me to. It was cleaner and didn't smell so I took it. Floor tiles where poorly installed and separated, flooring into the bathroom was crumbling (maybe it had flooded at one time), The lights over window were on a sensor and came on during the night when I moved in the bed. The room was two doors down from the lobby. I could clearly hear a loud guest/ front desk clerk during the night.
2023년 11월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 11월 8일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

David

별로예요: 숙박 시설 상태 및 시설
We left at 4;30 am because a couple was having an argument in the room next to us and we couldnt sleep. The hallway smeemed if cigerette even though we had a non smoking room and the actual floor of the room we were in was in disrepair. Will never go here again.
2023년 10월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 10월 17일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

Erika

we didn’t even spend the night at the hotel, the hotel was disgusting, and had lice, and we walked in didn’t even want to put our bags on anything we were clinging to our stuff, and we saw a lice crawling on the pillow, and we have pictures of the lice on the pillow and the lady said that she was going to give us a refund and to call back the next morning and then the next morning we called and she screamed at us and it refused a refund so we had to dispute it with Chase do not recommend if anything this hotel should be shut down for being unsanitary
2023년 10월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 10월 28일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

Louis

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place just sucked on an epic scale do your self a favor find some other place to stay, room was the size of a jail cell with cigarette burns in the bed comforter, the TV turned on but had no sound and when calling the front desk from my cell phone cause the room has no phone to inform them of the TV issue I was told someone would be up there to look at it........never came either day of stay room windows on 3rd floor we're screwed shut so ya couldn't get fresh air in the room which to get rid of the weed smell from the hallway and elevator but hey if crack houses are your thing enjoy your stay
2023년 10월에 2박 숙박함
답변 제공: A.M. General Manager 님, 2023년 10월 12일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

Eleanor

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NEVER AGAIN
It was dirty, smelly there were cigarette burns on the bedding. And we woke up to cockroaches. We have pictures of the burns but unfortunately I couldn't get pictures of the cockroaches before they scattered. This has to be the worse experience we have had staying in a hotel.
2023년 10월에 2박 숙박함
답변 제공: A.M. General Manager 님, 2023년 10월 10일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

Anthony

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel smell like smoke even in the room. The hotel have no smoking signs but makes no sense
2023년 10월에 2박 숙박함
답변 제공: A.M. General Manager 님, 2023년 10월 9일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We are a smoke free property, but sometimes if a guest smokes outside the odor is on their cloths and will linger for a short time in the hallway and lobby. We hope you will give us another opportunity to exceed your expectations in the future.

6/10 - 괜찮아요

Lamond

출장 여행
좋아요: 직원 및 서비스
The Review of this property was okay. I didn't like the fact that the floor I stayed on the ceiling ties was not completely covered because it looked like work was being done. Also, on one side of my bed there was a lot of ants all over the floor and around the dresser.
2023년 9월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 10월 3일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Will never stay there again
Asked for a No-Smoking room! The room reeked of stale smoke. There were cigarette holes burned into the bedsheet and the curtains! The walls were filthy, and there were ants in the bathroom sink. And to the right of the toilet I believe their floor is about to cave-in. Absolutely disgusting. But … it was cheap and the exterior looked nice
2023년 9월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 10월 3일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

Lucas

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel I’ve ever stayed in
Sheets were stained, there was hair on my “fresh” towel, carpet was dirty, there were cockroaches. The hallway smelled like cigarettes and the room smelled like a combination of mold and cigarettes.
2023년 9월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 10월 1일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

4/10 - 별로예요

Alexander

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the worst hotel I've ever stayed at, and that includes in developing countries. Furniture, mattresses, and all other amenities are of the lowest possible quality, and half-heartedly cleaned. My first room was connected to another room with very little sound proofing, and was infested by ants crawling on the floor, nightstand, and even bed. I requested a change and was given a better, quiet room, though I still saw a small cockroach the next morning. The staff is disinterested, and there was no food in the breakfast area. It was unacceptable at any price. Definitely worth paying a few extra dollars to stay somewhere else with self respect.
2023년 9월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 9월 28일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

4/10 - 별로예요

Daniel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was ghetto smelled like weed crackheads everywhere
2023년 9월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 9월 24일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We have a zero tolerance for any type of illegal activity on our premises, and if we are aware on any issues the authorities are promptly contacted. We hope you will give us another opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 9월 9일
Thank you for your ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I needed a place for the weekend. eveything worked
2023년 8월에 4박 숙박함
답변 제공: A.M. General Manager 님, 2023년 8월 29일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Aleksandar

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay in this hotel only if you must.
2023년 8월에 3박 숙박함
답변 제공: A.M. General Manager 님, 2023년 8월 30일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

William

2023년 8월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 9월 17일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cozy & well-appointed; where can I hang my pants?
A comfortable if small-ish room with the amenities one expects of a hotel at this price point. The microwave, refrigerator, TV and WiFi were present and all worked. Oddly though, there was no place to hang clothing. No rack or hooks of any kind. Due to the room's size there was no desk or chair; just a bench seat, so not even a chair back to toss something over...
2023년 8월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 8월 22일
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are sorry there was no where to hang clothes. We will bring this to the attention of our design department. We look forward to seeing you again soon.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Worse than Average
The bathroom sink didn't drain properly, and the tub was not useable, since there was no mechanical nor rubber stopper present. Maintenance and housekeeping staff were not on-site during the hours I was on-site, and even though I asked the front desk staff twice (once each to 2 different people) to have these addressed, they were not. Housekeeping didn't even clean or make up my room during my stay. Also, sketchy characters were hanging out in the parking lot, and smoking weed in their cars. While nothing bad happened, it didn't leave me feeling my car or its contents were secure.
2023년 8월에 2박 숙박함
답변 제공: A,M. General Manager 님, 2023년 8월 31일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

Tyson

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
It was loud. I got very little sleep and I had to get up for work in the morning
2023년 8월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 8월 19일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

6/10 - 괜찮아요

Jayden

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was rude, room wasn’t ready and we ended up waiting two hours to check in.
2023년 8월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 8월 10일
Thank you for evaluating our property. We hope to see you again soon.

4/10 - 별로예요

Jacqueline

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태
Nice area, but hotel was not clean, had 2 bedbugs in my room.. bad to check out early! No refund
2023년 8월에 2박 숙박함
답변 제공: A.M. General Manager 님, 2023년 8월 8일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

Celia

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bedding was dirty. The floor wasdirty. The surrounding noise stopped around 5am.
2023년 8월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 8월 8일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

Kaitlin 님, Allentown

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lot of ants all over on the floor, bathroom and desk. Smelly room. Not a great condition. Mattress is firm. Bedsheet has a lot of cigarette burning hole, hair and dirty.
2023년 8월에 1박 숙박함
답변 제공: A,M. General Manager 님, 2023년 8월 8일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
stayed here several times years ago. its ondition has gone down
2023년 8월에 2박 숙박함
답변 제공: A.M. General Manager 님, 2023년 8월 8일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

4/10 - 별로예요

Paul

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was a musty smell and the floor appeared to be damp.
2023년 8월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 8월 8일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

4/10 - 별로예요

Lisa

별로예요: 직원 및 서비스
Check in was horrible, the lady was rude and i had to keep telling her i couldn't hear her. She was also on a personal phone call and had it on speaker
2023년 8월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 8월 8일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

Alejandro

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Over all the carpets in the room that i rented, missing pieces on the rug, the first room smell like somebody was smoking all day, they left used towels in the bathroom, the other room i rented smells like if an animal was death inside the room and there was a lot of fly's in the room. Dirty towels on the hallway of the floor. It wasn't a pleasant stay. Sorry but i have to be real about this, so you guys do a better job for other people and for your benefit.
2023년 7월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 8월 2일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.

6/10 - 괜찮아요

CAROL

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: A.M. General Manager 님, 2023년 8월 2일
Thank you for evaluating our property. We hope to see you again soon.

2/10 - 너무 별로예요

Luis

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Too many people use drugs there
2023년 7월에 2박 숙박함
답변 제공: A.M. General Manager 님, 2023년 7월 29일
We apologize your experience was anything less than completely satisfying. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations in the future.