외관

리지스 다윈 센트럴 여행 후기

4 out of 5
리지스 다윈 센트럴
21 Knuckey Street, Darwin, NT

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 408개" "
평점 8 - 좋아요. 1001개 이용 후기 중 425개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 109개" "
평점 4 - 별로예요. 1001개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 20개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 3박 숙박함
답변 제공: Rydges Darwin Central 님, 2019년 4월 12일
Dear Guest, Thank you for rating the hotel. We appreciate you sharing your experience and we hope to see you again on your next visit. Regards, Michelle Davidson General Manager

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent condition, staff very helpful, walls well insulated and quiet, cyclone prepared 👍
2024년 2월에 3박 숙박함
답변 제공: Rose 님, 2024년 2월 23일
Dear Jason, Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better and hope to have the opportunity to welcome you back in the future for another outstanding stay!Regards

10/10 - 훌륭해요

Silvinus

좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Rose 님, 2024년 2월 23일
Dear Silvinus, We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!Regards

10/10 - 훌륭해요

Rahul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 11박 숙박함
답변 제공: Rose 님, 2024년 2월 23일
Dear Rahul, Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. Looking forward to welcome you back !Regards

6/10 - 괜찮아요

kok kong

출장 여행
별로예요: 직원 및 서비스
The only person I see is the lady that checks me in, the whole time I was there until I left, don’t know what is going on, I never been to the hotel that is empty even is Friday night, did not see a second person.
2023년 12월에 1박 숙박함
답변 제공: Rose 님, 2024년 2월 23일
Dear Kok Kong, thank you for taking the time to provide your feedback on your recent stay. We apologize if your experience did not meet your expectations. We value your satisfaction as our guest, and we regret any inconveniences you may have encountered during your stay. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that meets your expectations. Sincerely, Rose de La Riviere.

8/10 - 좋아요

Michael

좋아요: 청결 상태
Great being right in the middle of town with the price being very moderate. Of course it would make a huge difference if they had a human being at the front desk instead of a row of check-in computers. I couldn’t get in the front door when I arrived because I didn’t have a passcode or card because I hadn’t checked in. (Luckily a human being appeared from somewhere.) Also I couldn’t find anyone to report that the cleaners had not refilled the soap dispenser. The room was spacious, comfortable, clean and well-equipped. The staff I came across randomly seemed to be nice humans. I will stay there again.
2023년 12월에 2박 숙박함
답변 제공: Rose 님, 2024년 2월 23일
Dear Michael, thank you for taking the time to review us and share your experience, my sincerest apologies for this experience. We appreciate your feedback and will take it into consideration as we strive to improve our services. It is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Rose de La Riviere.

8/10 - 좋아요

Zoe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
room was great and staff were friendly
2023년 10월에 4박 숙박함
답변 제공: Rachael 님, 2023년 11월 30일
Hi Zoe, thank you for your feedback and I will share this with the team.

8/10 - 좋아요

jodi

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Good price for central location but secure parking too dear at $28 per day
2023년 11월에 2박 숙박함
답변 제공: The Team - Rydges Darwin Central 님, 2023년 11월 30일
Thank you for your feedback and hope you enjoyed your recent stay

10/10 - 훌륭해요

Cath

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great motel
2023년 10월에 1박 숙박함
답변 제공: The Team - Rydges Darwin Central 님, 2023년 11월 30일
Thank you for your feedback

6/10 - 괜찮아요

TARIKA

2023년 9월에 5박 숙박함
답변 제공: Chhaya Sharma 님, 2023년 9월 22일
Dear Tarika, thank you for choosing us for your recent stay in Darwin, NT and taking the time to share your experience. We hope to welcome you back next time you are visiting Darwin, NT.Kind Regards,Chhaya Sharma Hotel Manager

10/10 - 훌륭해요

Samuel 님, Auckland

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great easy location in CBD, easy to find good quiet AC in the room, amazing room service provided.
답변 제공: Chhaya Sharma 님, 2023년 9월 22일
Dear Samuel, thank you for your positive feedback, it is wonderful to read you enjoyed your stay and the team looked after you well. We hope to welcome you back to Rydges Darwin Central soon for another great stay. Kind Regards,Chhaya Sharma Hotel Manager

8/10 - 좋아요

Maxine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So close to conference centre and shops and Darwin centre.
2023년 8월에 6박 숙박함
답변 제공: Chhaya Sharma 님, 2023년 9월 3일
Dear Maxine, thank you for choosing us for your recent stay in Darwin, NT and taking the time to share your experience. We hope to welcome you back next time you are visiting Darwin, NT.Kind Regards, Chhaya Sharma Hotel Manager

4/10 - 별로예요

andrew

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The staff were unhelpful at check in and the promised manager follow up did not occur
2023년 8월에 6박 숙박함
답변 제공: Chhaya Sharma 님, 2023년 8월 21일
Dear Andrew, thank you for choosing us for your recent stay in Darwin, NT and taking the time to share your experience. We hope to welcome you back next time you are visiting Darwin, NT. Kind Regards,Chhaya Sharma Hotel Manager

6/10 - 괜찮아요

Piers 님, North Adelaide

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Rydges is very inner Darwin city. Quite conveniently located. It’s very clean/ tidy, and very… average ? A 3 night stay for conference education Observation 1) the check in area uses a ‘self serve’ kiosk type idea, where guests log in, check themselves in, and get their own key card… which is a nice concept, but just seemed odd when there are 2 check in staff present at the kiosk, giving you prompts on navigating the individual machines. It all seemed really impersonal and counter-intuitive Mature aged/ elderly guests seemed to struggle a bit with the screens and needed prompts 2) rooms were clean. Bathrooms look renovated, and v.clean. Room decor just seemed very 90’s and really forgotten. AirCon in Darwin is a must. Room aircon just seemed to struggle, needed overnight! But so terribly loud and intrusive. 3) staff were nice, approachable, but poor in numbers Waiting to pick luggage up from storage. Only One person at ‘check in’ , trying to navigate 5 people… making picking up luggage a long drawn out process. No one from the ‘back office’ offered to help. It just seemed poorly supported. Nice things? Centrally located / in room fridges/ Woolworths supermarket nearby/ huge ice machines/ laundry facilities
2023년 7월에 3박 숙박함
답변 제공: Chhaya Sharma 님, 2023년 8월 21일
Dear Piers, thank you for choosing us for your recent stay in Darwin, NT and taking the time to share your experience. We hope to welcome you back next time you are visiting Darwin, NT. Kind Regards,Chhaya Sharma Hotel Manager

6/10 - 괜찮아요

Karren

연인과의 여행
별로예요: 편의 시설/서비스
Staff were friendly and helpful however we did not like the checkin procedure. Also the hotel’s website is not up to date. There is no restaurant or bar and there is only a small indoor pool not like the one shown in the photos. There is no reception desk either. Therefore your photos on your website need updating too.
2023년 7월에 4박 숙박함
답변 제공: Chhaya Sharma 님, 2023년 8월 21일
Dear Karren,Thank you for choosing us for your recent stay in Darwin, NT and taking the time to share your experience. In regard to the reception, we have our contactless check in/out kiosk set up and soon updating our foyer area. This is one of the many new features we have worked on this year. However, we do have Guest Relation Agent available in the lobby to help with the check-in/out. Please download the Rydges.com App, where you can also check in prior to any future arrivals. We hope to welcome you back next time you are visiting Darwin, NT.Sincerely,Chhaya Sharma Hotel Manager

6/10 - 괜찮아요

Jan

단체 여행
별로예요: 직원 및 서비스
The room was very basic. No frills. Cost was premium at $350.00 per night. Check in was very transactional. Wanted us to use an ap to checkin cutting staff costs to maximise profits i guess.
2023년 7월에 1박 숙박함
답변 제공: Chhaya Sharma 님, 2023년 8월 21일
Dear Jan,Thank you for choosing us for your recent stay in Darwin, NT and taking the time to share your experience. We hope to welcome you back next time you are visiting Darwin, NT.Kind Regards,Chhaya Sharma Hotel Manager

6/10 - 괜찮아요

Ma Crispy Elaine

2023년 7월에 4박 숙박함
답변 제공: Chhaya Sharma 님, 2023년 8월 21일
Dear Ma Crispy Elaine, thank you for choosing us for your recent stay in Darwin, NT and taking the time to share your experience. We hope to welcome you back next time you are visiting Darwin, NT.Kind Regards,Chhaya Sharma Hotel Manager

10/10 - 훌륭해요

Charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I checked in at 1 am and the French Staff were charming and professional with nice smiles and are very welcoming. The hotel was centrally located. I would stay here again as staff are the face of any hotel and night manager French staff was welcoming .
2023년 6월에 1박 숙박함
답변 제공: Chhaya Sharma 님, 2023년 8월 21일
Dear Charles, We very much appreciate your comments regarding your stay at Rydges Darwin Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Chhaya Sharma Hotel Manager

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our family of 4 enjoyed our stay at the Rydges. It was in very easy walking distance to the supermarket and restaurants, and the waterfront was only an easy 12min walk. Staff were extremely friendly and helpful with checkin, changing linen when needed, assisting with later checkout etc. The only small improvement I could suggest, and it isn't massive, but seeing as we didn't have a balcony, having a washing/clothes line outside people could utilise (like the area outside past the glass pool gates) for laundry would be amazing! I don't like to use a dryer as our clothes often shrink.
2023년 6월에 4박 숙박함
답변 제공: Chhaya Sharma 님, 2023년 8월 21일
Dear Rebecca, We very much appreciate your comments regarding your stay at Rydges Darwin Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Chhaya Sharma Hotel Manager

8/10 - 좋아요

Donna

연인과의 여행
좋아요: 청결 상태
Don't like the self check in.
2023년 6월에 1박 숙박함
답변 제공: Chhaya Sharma 님, 2023년 8월 21일
Dear Donna,Thank you for choosing us for your recent stay in Darwin, NT and taking the time to share your experience. We hope to welcome you back next time you are visiting Darwin, NT.Kind Regards,Chhaya Sharma Hotel Manager

8/10 - 좋아요

Mandy

2023년 6월에 1박 숙박함
답변 제공: Chhaya Sharma 님, 2023년 8월 21일
Dear Mandy,Thank you for choosing us for your recent stay in Darwin, NT and taking the time to share your experience. We hope to welcome you back next time you are visiting Darwin, NT.Kind Regards,Chhaya Sharma Hotel Manager

8/10 - 좋아요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Will return
2023년 6월에 7박 숙박함

10/10 - 훌륭해요

Darren

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Riccardo was the best! Very professional helpful reception staff.
2023년 6월에 2박 숙박함

8/10 - 좋아요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
staff were friendly , was very quiet , ac worked fine , asked for more linen and towels and guy couldnt do more for me , he was very friendly.
2023년 5월에 4박 숙박함

4/10 - 별로예요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing
We chose Rydges because of excellent experiences, and delicious meals at other Rydges properties. Rydges Darwin had two positives, the helpful and attentive reception staff and the well designed, spacious room. Room had all the usual amenities, good sized bathroom, large desk with chairs. The blackout blind was excellent. Rooms on higher floors would have good views of Darwin. Ours did not. Otherwise our stay was disappointing. The new self check-in kiosks were not functioning properly, the helpful reception staff were clearly frustrated with the on-going malfunctions. So were we. There is no restaurant on the premises. For breakfast we were given vouchers to a “greasy spoon” down the street, which we had inspected and rejected the day before when looking for a quick lunch. The three options for breakfast, all featured fat, carbohydrate, sugar or cholesterol. “Orange” juice was a bottle of brown sludge, which we refused, and paid extra for the freshly squeezed variety. We also paid extra for wholegrain toast, which was barely warm bread, drenched with butter. There was no fresh fruit, cereal, yoghurt or vegetables. I suspect room service meals come from the same place. We will take care to enquire carefully into the amenity of Rydges properties before booking at another.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Dianne

좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 3박 숙박함

8/10 - 좋아요

Bruce

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Central hotel, very quiet.
2023년 5월에 7박 숙박함
답변 제공: Rydges Darwin Central 님, 2023년 5월 24일
Dear Bruce,Thank you for taking time to write a review. We are pleased you found the hotel quiet and it's central location ideal to enjoy the city's attractions. Thanks for sharing your experience.Regards,Michelle DavidsonGeneral Manager

8/10 - 좋아요

Rosaria

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 5월에 2박 숙박함
답변 제공: Rydges Darwin Central 님, 2023년 5월 24일
Dear Rosaria,Thanks for taking time to rate the hotel. We appreciate hearing from our guests and you sharing your experience.Regards,Michelle DavidsonGenera; Manager

6/10 - 괜찮아요

Nagin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
O
2023년 4월에 1박 숙박함
답변 제공: Rydges Darwin Central 님, 2023년 4월 15일
Dear Nagin,Thanks for rating the hotel. We appreciate feedback so we can rate our performance and identify areas for improvement. Thanks for sharing.Regards,Michelle DavidsonGeneral Manager

10/10 - 훌륭해요

Grant

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Rydges app worked perfectly, my flight was delayed but no problem with my virtual room key 👍 Communication from Reservations was fast and friendly. Room was nice amd clean and housekeeping very polite.
2023년 4월에 2박 숙박함
답변 제공: Rydges Darwin Central 님, 2023년 4월 15일
Dear Grant,Thanks for your 5 star review. We are so pleased you found our mobile app & virtual key easy to use with the ability to skip reception and head straight to your room. We appreciate your acknowledging our friendly team and their efficient service. Thanks for sharing your experience. Regards,Michelle DavidsonGeneral Manager

8/10 - 좋아요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in Darwin & really helpful staff. Rooms were clean and a good size.
2023년 3월에 5박 숙박함
답변 제공: Rydges Darwin Central 님, 2023년 4월 7일
Dear Michelle,Thanks for taking time to review our hotel. We are pleased to hear your enjoyed your stay and appreciate you sharing your experience. Regards,Michelle Davidson General Manager

6/10 - 괜찮아요

Michael Sean Van

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2023년 3월에 4박 숙박함

8/10 - 좋아요

KAMAL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: The Team - Rydges Darwin Central 님, 2023년 3월 6일
Thank you for your feedback and hope you enjoyed your recent stay

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just very nice.
2023년 3월에 1박 숙박함
답변 제공: The Team - Rydges Darwin Central 님, 2023년 3월 6일
Thank you for your feedback and hope you enjoyed your recent stay.

6/10 - 괜찮아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unfortunately the use of automatic check in and out does not impress me. I realise that most places may go to this in the future but the personal touch is missing.
2023년 2월에 3박 숙박함
답변 제공: Rydges Darwin Central 님, 2023년 3월 6일
Hi James,Thanks for your review and feedback. During Covid, we installed self serve kiosks and a mobile app, to provide more ways for guests to check in and access hotels services. We understand these may seem impersonal but our friendly staff are here to assist you every step of the way and throughout your stay. Thanks for sharing your experience.Regards,Michelle DavidsonGeneral Manager

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 3박 숙박함
답변 제공: Rydges Darwin Central 님, 2023년 3월 2일
Dear James,Thank you for your review. We appreciate hearing from our guests so we know what we do well and what we need to work on. Thanks for sharing your experience and rating us 8 our 10. Regards,Michelle DavidsonGeneral Manager

10/10 - 훌륭해요

Darren

2022년 10월에 2박 숙박함
답변 제공: Rydges Darwin Central 님, 2023년 3월 11일
Hi Darren,Thanks for your rating. We appreciate hearing from our guests so we know what is working well and what needs improvement. Thanks for sharing.Regards,Michelle DavidsonGeneral Manager

4/10 - 별로예요

Scott

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Value for money was ordinary
2022년 10월에 3박 숙박함
답변 제공: Rydges Darwin Central 님, 2022년 10월 25일
Dear Scott,Thanks for taking time to write a review. We appreciate hearing from our guests so we know what we do well and what areas we need to work. Thanks for sharing your experience.Regards,Michelle DavidsonGeneral Manager

10/10 - 훌륭해요

Colin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Big room, really clean. Friendly helpful staff. Centrally located.
2022년 10월에 2박 숙박함
답변 제공: Rydges Darwin Central 님, 2022년 10월 17일
Dear Colin,Thanks for taking time to write a review. We appreciate hearing from our guests so we know what we do well and what we need to improve. We are pleased you enjoyed your stay and found the rooms large and clean, the staff helpful and our great central location in the heart of the city, Thanks for sharing your experience.Regards,Michelle DavidsonGeneral Manager

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bottle of wine was in room, but wine was bad. Gave back to front desk and didn't here about it again.
2022년 10월에 8박 숙박함
답변 제공: Rydges Darwin Central 님, 2022년 10월 17일
Dear Christopher,Thanks for your review and feedback. I apologise about the wine being bad and we have discussed this with our distributor. We appreciate your 5 star review and sharing your experience.Regards,Michelle DavidsonGeneral Manager

8/10 - 좋아요

Ian 님, Warnbro

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Very central to everything
2022년 10월에 4박 숙박함
답변 제공: Rydges Darwin Central 님, 2022년 10월 13일
Dear Ian,Thanks for your review. We appreciate hearing guests and knowing what areas we do well and what areas we need to work on. We are pleased you enjoyed our central location, surrounded by shopping, dining and tourist attractions. Thanks for sharing your experience. Regards,Michelle DavidsonGeneral Manager

8/10 - 좋아요

Graham

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Central position in Darwin, maybe next time I would have stayed half the time at Rydges and the other half down on the foreshores.
2022년 9월에 8박 숙박함
답변 제공: Rydges Darwin Central 님, 2022년 10월 13일
Dear Graham,Thanks for your review. We love hearing from our guests and are pleased you enjoyed your stay. Thanks for sharing your experience.Regards,Michelle DavidsonGeneral Manager

8/10 - 좋아요

Fiona

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Quick check in, helpful staff and great location
2022년 10월에 2박 숙박함
답변 제공: Rydges Darwin Central 님, 2022년 10월 13일
Dear Fiona,We appreciate hearing from our guests and finding out what is working well and what areas we need to work on. It is good to hear that check in was seamless, the staff were helpful and our central location makes it easy to enjoy all the city has to offer. Thanks for sharing your experience.Regards,Michelle DavidsonGeneral Manager

8/10 - 좋아요

Marlen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and safty
2022년 8월에 11박 숙박함
답변 제공: Rydges Darwin Central 님, 2022년 9월 15일
Dear Marlen,Thanks for taking time to provide us with feedback. It is great to hear you found our central location ideal to enjoy all the attractions, shopping and dining. Thanks for sharing your experience.Regards,Michelle DavidsonGeneral Manager

6/10 - 괜찮아요

Judy

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2022년 8월에 3박 숙박함
답변 제공: Rydges Darwin Central 님, 2023년 3월 11일
Hi Judy,Thanks for taking time to rate our property, It is important to us to know what our guests like and what needs more work. Thanks for sharing.Regards,Michelle DavidsonGeneral Manager

8/10 - 좋아요

Anne-Marie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I cannot fault the gr8 service of reception at Rydges Darwin. I d like to give special mention to " Rose" who went on several occassions dueing our stay beyond what was expected!
2022년 8월에 3박 숙박함
답변 제공: Rydges Darwin Central 님, 2022년 10월 13일
Dear Anne-Marie,Thanks for taking time to write a review. We are so pleased you found the service and staff great! We appreciate you mentioning the hard work of Rose and we will certainly let her know. Thanks for sharing your experience.Regards,Michelle DavidsonGeneral Manager

4/10 - 별로예요

Chris

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Old and tired Central location Felt insecure in the area at night
2022년 8월에 2박 숙박함
답변 제공: Rydges Darwin Central 님, 2022년 8월 23일
Dear Chris,Thanks for your review and feedback. We are pleased to advise that we have various upgrades and improvements planned for the property. We have our new guest laundry being installed on Monday, we completed a full TV replacement and upgraded wifi access, providing guests the option to stream their own content. Unfortunately some projects are delayed due to supply chain issues and availability of trades/contractors to complete the work. We are committed to investing in our guest experience and find feedback such as yours, invaluable so we can continue to evaluate our performance and areas for improvements. Regards,Michelle DavidsonGeneral Manager

8/10 - 좋아요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Liked our room because it was a self catering room which suited us.
2022년 8월에 4박 숙박함
답변 제공: Rydges Darwin Central 님, 2022년 8월 18일
Dear Heather, Thank you for your review and rating. We are pleased you enjoyed your stay and found our studio rooms convenient with its basic cooking facilities. Thanks for sharing your experience. Regards, Michelle Davidson General Manager

6/10 - 괜찮아요

James Douglas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staff were friendly and accommodating. Hotel quiet dated. Rooms not much light and windows don’t open.
2022년 8월에 7박 숙박함
답변 제공: Rydges Darwin Central 님, 2022년 8월 11일
Dear James, Thanks for your review. We appreciate hearing from our guests so we know what you enjoyed and what areas we need to improve. We do have a number of upgrades planned and are looking forward to enhancing our guest experience. Thanks for sharing. Regards, Michelle Davidson General Manager

6/10 - 괜찮아요

Kimberley

별로예요: 직원 및 서비스
My checking in was clearly an interruption to the staff’s day. They could not have been any less engaging
2022년 8월에 1박 숙박함
답변 제공: Rydges Darwin Central 님, 2023년 3월 11일
Hi Kimberley,I am sorry to hear about your poor check in experience. We will be sharing your feedback with our team so they can learn from this and improve their customer service. Thanks for sharing your experience.Regards,Michelle DavidsonGeneral Manager