was looking forward to our stay in Albena, as we have stayed in this resort before but not at this hotel We were not impressed, no lift 4 flights of stairs and a disabled guest they were informed about. Different tariffs for guests from b&b to ultra inclusive, wrist bands for food and drink for inclusive guests, bands checked in buffet food hall. Current scam 1 couple inclusive wrist band rest party b&b, couple with bands went for all food and drinks at bars and snack bar so all party fed to capacity, we joined a queue for sandwich and pizza, lady in front took all 8 sandwiches in her bag, then 2 plates of pizza same lady returned for icecream 3times while we waited for fresh pizza to be brought out. In dinning room bottles were being filled from vending machines, bread and fruit into handbags, no wonder food was of a basic quality. Will be returning to Albena but not this hotel.
