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모텔 6 - 페이에트빌, NC - 포트 리버티 지역 여행 후기

2 out of 5
모텔 6 - 페이에트빌, NC - 포트 리버티 지역
3719 Bragg Blvd, Fayetteville, NC

이용 후기

4.8
평점 10 - 훌륭해요. 284개 이용 후기 중 37개" "
평점 8 - 좋아요. 284개 이용 후기 중 38개" "
평점 6 - 괜찮아요. 284개 이용 후기 중 39개" "
평점 4 - 별로예요. 284개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 284개 이용 후기 중 126개" "

4.8/10

청결 상태

6.2/10

직원 및 서비스

4.0/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 편의 시설/서비스
Pleasant worker at front desk
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Anthony

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was like a nightmare, Felt like I could be attacked at any moment
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 11일
Hi Anthony,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 - 훌륭해요

Jamylah

2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 7일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 - 괜찮아요

Michael

아이를 동반한 가족 여행
별로예요: 청결 상태
2023년 11월에 5박 숙박함

2/10 - 너무 별로예요

Ovel

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The gentleman at the front desk, Rodney was the only positive experience. He was sincere in his apology. I had 2 wait 2 & a half hrs to get a rm. Only positive thing i experienced was the good conversation while i waited 4 rm.
2023년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 7일
Hi Ovel,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

Ebony

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I waited for almost an hour there were no rooms and the room we got had no tv so they had to give me q diacount
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Ebony

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very noisy, strange people knocking on your door, had to take own dirty towels to the office to get clean ones just all around poor
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 30일
Hi Ebony,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 - 너무 별로예요

Tyrone

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was good but my room was riddled with roaches
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 30일
Hi Tyrone,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Cockroaches and dirty floors in my room. Guests were banging on my door at 2AM.
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 - 너무 별로예요

Jean

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

4/10 - 별로예요

Hongbiong

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Brady

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

jeannie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Vincent 님, DALLAS

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

DONNIE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Darrian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Johnson

좋아요: 직원 및 서비스, 객실의 편안함
Heavy smoking smell even in the nonsmoking room I was in, outer appearance looks a little rough, with one of the front doors not working. But my room was clean, comfortable and had all the amenities. Worth the price if you’re just staying a couple days
2023년 9월에 6박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 18일
Hi Johnson, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 - 괜찮아요

Raymond

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Overnight stay in Fayetteville
The staff at this hotel were extremely friendly and helpful, gladly providing assistance when needed. The facility as a whole was sketchy, they have monthly rates for rooms so it seems as if a majority of the tenants are long term residents, making the place seem as if it was a cheap apartment complex in the city. The room itself wasn't noticeably dirty but the presence of cockroaches all over the room took away all hopes of cleanliness. Other than the roaches, the room suited our needs. I would not recommend this place for those with children or weak stomachs.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 11일
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

6/10 - 괜찮아요

Dirk

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Shyla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
H
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Daresha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Leon

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Melvin Anthony

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property should not be represented by any national chain. Roaches, sparking microwave, smell, trash in common areas (piles in corners and steps), dogs. Many issues may be related to clients. If on a budget, sleep in your car. (There are better, budget hotels in the area .
2023년 7월에 4박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 15일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 - 너무 별로예요

Andres 님, Jacksonville

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No breakfast is offer, Trash every where, broken door, No cover for the bed, cockroaches,....I hate this place...was of money...
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Andres,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

Travis

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There a clear sign of infestation of roaches on the elevator.There was roaches inside the fridge . There was beer cans and cigarette butts everywhere.There was also piles of trash in corners on the third floor
2023년 7월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Travis,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 - 너무 별로예요

christopher

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Keep on driving!
The worst motel 6 we have ever stayed at. Very dirty, ran down, trash on stairwell, room smelled of cigarettes (non smoking), no breakfast option.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Christopher,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 - 괜찮아요

Joseph

2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Lucius

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The motel was over booked. I did not get a room. I’m requesting a refund
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 17일
Hi Lucius,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 - 훌륭해요

Lashondra

2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Frankie

2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

James

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fayetteville Motel 6 is a disgusting and ghetto!!!
This place was a ghetto. As I walked to my room there was feces and filth in the walkways. Three guys were conducting a drug deal in the stairway. It was being used as long-term housing for the homeless and illegal immigrants. I never even got to my room - I went right back to the lobby and cancelled my stay. They filled out some hand-written refund paper and made me sign and date the "blank page". I do not know if they actually processed my refund - I will dispute any charges that show up on my credit card from this reservation.
2023년 6월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 6월 13일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 - 너무 별로예요

Richard

2023년 5월에 1박 숙박함

4/10 - 별로예요

Chris

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is in very poor condition! Very dangerous vibe. Do not recommend. Not clean.
2023년 5월에 5박 숙박함

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Got off the plane to a message that my reservation had been canceled
2023년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 22일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - 별로예요

Rick

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Roaches was biggest problem. One shower didn't work and one toilet seat was loose.
2023년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 22일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Don't just dont
I have never stayed at a worse or more putrid motel. The place was filthy!! The floors were tacky, the table and chairs were sticky. There was urine in the toilet. The walls were dirty and had holes in them. I reserved a non-smoking king and got a smoking double. I spent 45 minutes cleaning the table and chair. The shower smelled. I was too exhausted to go somewhere else. When I wasn't listening to parties and loud music, it was the fist fights outside my room. The door was bent and didn't fit the frame so every smell from smoke of all kinds to dog urine wafted in. I didn't go near the bed for fear of some local wild living there. I put my head down on the table, because I knew it was clean, and slept a bit there. When I woke up there were roaches on the walls and a mouse by the sink. I left after a few hours. It was disgusting. I'd rather sleep in my car in the side of the highway with a serial killer on the loose. Just don't.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 15일
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Several roaches in room. Microwave not clean nor did it have plate that goes inside microwave Everything else was decent
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 15일
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worse ever.
This was the worse experience every I called the front office to get another room before the door to the room is broke and it didn’t close all the way…on top of that they told me I couldn’t get a refund.
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 24일
Hi Traveler,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 - 너무 별로예요

Dawn

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There were bed bugs in the bed and the room was filthy dirty.
2023년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 4월 11일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 - 별로예요

Andrew

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The motel was conveniently located and relatively low priced. In general the motel was not kept clean or maintained. There was an accumulation of trash on the grounds and the floor to the room was so dirty that I left black marks on the shower floor from walking across it. The curtains were falling down and would not fully close.
2023년 2월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 2월 21일
Hi Andrew,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 - 별로예요

Joseph C

반려동물 동반 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated, seedy, unmaintained, noisy, and littered outside.
2023년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 2월 1일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Giovannie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and understanding staff, room smelled a little dense? Like water and cigarettes but for the price and for the convenience I couldn’t ask for more!
2022년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 12월 7일
Hi Giovannie,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 - 너무 별로예요

RALBA

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I checked in the lady was very friendly the property was nasty was dirty I’m going to my room with my son what’s his 9years old he got bitten by a spider on the neck on the bed while he was sleeping at 3:30 in the morning it was cockroaches and I look like a shoebox I’m claustrophobic I had to leave there was people all over the place it’s not safe The door is not opening the handle is loose the even my son said mama this is not safe I put a chair that they had in the room towards the door in case anything happened air conditioner that I have a cover was not there it was black so you see the inside of the air conditioner there’s cockroaches going around in the towels were stained I don’t know if it was blood of it was just pink but it was just nasty I was meant to be there for 2 nights but i checked out nasty and I hope the manager of the property steps it up because it’s nasty
2022년 9월에 2박 숙박함
답변 제공: RH 님, 2022년 10월 6일
We want to thank you for taking the time and doing a review on your stay. It is reviews such as yours that helps us know about issues such as the one you had so that we can correct the issue and try our best to ensure it does not happen again. The Management & Staff want you to know how so sorry we are to hear that you did not have a good stay with us. We try very hard to make every guest stay the best it can be, but it looks like we may have failed with your stay. Again, we are so sorry you did not have a good stay with us.Management

2/10 - 너무 별로예요

Emanuel

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 8월에 3박 숙박함
답변 제공: RH 님, 2022년 10월 6일
We want to thank you for taking the time and doing a review on your stay. It is reviews such as yours that helps us know about issues such as the one you had so that we can correct the issue and try our best to ensure it does not happen again. The Management & Staff want you to know how so sorry we are to hear that you did not have a good stay with us. We try very hard to make every guest stay the best it can be, but it looks like we may have failed with your stay. Again, we are so sorry you did not have a good stay with us.Management

2/10 - 너무 별로예요

Tameka

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had roaches it was loud outside the bed had no covers on it
2022년 8월에 2박 숙박함
답변 제공: RH 님, 2022년 10월 6일
We want to thank you for taking the time and doing a review on your stay. It is reviews such as yours that helps us know about issues such as the one you had so that we can correct the issue and try our best to ensure it does not happen again. The Management & Staff want you to know how so sorry we are to hear that you did not have a good stay with us. We try very hard to make every guest stay the best it can be, but it looks like we may have failed with your stay. Again, we are so sorry you did not have a good stay with us.Management

2/10 - 너무 별로예요

Solange

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dump
When I asked for a non-smoking room the room I was given reeked of cigarette smoke the room was incredibly nasty infested and we could not sleep because the room was infested with cockroaches
2022년 7월에 2박 숙박함
답변 제공: Management 님, 2022년 8월 8일
We apologize for your issues at the property, and are addressing the issues.

2/10 - 너무 별로예요

Jeremy 님, Lancaster

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the single worst experience I’ve ever had at a hotel. I understand short staffing. But the people in charge of this hotel are not capable of a basic level of cleanliness and service. Broken glass on the walkway, roaches in the room, both dead and living that I had to kill (I was told they are working on it and have pest control “scheduled”), leftover hair in the bed, and obvious smoking smell in non-smoking rooms. The night manager had a “that’s just the way it is” attitude, other than the broken glass which she promised to have cleaned up when I reported it at 11pm, but it was still there when we left at 8am. If we had had another choice at 11pm we would not have stayed and will not stay here again. You have a choice if you haven’t booked your room yet, don’t make this mistake.
2022년 7월에 1박 숙박함
답변 제공: Management 님, 2022년 8월 8일
We do apologize for your unpleasant stay with us. Wea are addressing your issues noted.

2/10 - 너무 별로예요

Curt

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I want a refund on my card! This place was so trashy I didn’t stay there I went and got another motel! I called the manager and tried getting my money back and he wouldn’t return my call and the staff said they could not help either! I called the night I checked in and immediately left once I saw how trashy this place was. I need my card credited back because I did not stay there.
2022년 7월에 2박 숙박함
답변 제공: Management 님, 2022년 8월 8일
Thank you for your feedback

10/10 - 훌륭해요

Patrick

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was awesome and the hotel was ok.Other then the late night Lottery and strange late night strollers.
2022년 6월에 2박 숙박함
답변 제공: Management 님, 2022년 8월 8일
Appreciate your feedback. Hpe to see you again the next time your in the area.