전용 수영장

호텔 바이예리체르 호프 여행 후기

5 out of 5
호텔 바이예리체르 호프
Promenadeplatz 2-6, Munich, BY

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 490개 이용 후기 중 290개" "
평점 8 - 좋아요. 490개 이용 후기 중 117개" "
평점 6 - 괜찮아요. 490개 이용 후기 중 48개" "
평점 4 - 별로예요. 490개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 490개 이용 후기 중 11개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Min Jung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아름답고 편안한 고급스러운 호텔
매우 아름답고 클래식한 스타일의 인테리어이면서도 참 편안했습니다. 서비스도 정확하고 섬세하고 또 정중하여 매우 감명 깊었습니다. 특히 시내가 내다보이는 조식 부페 레스토랑이 인상 깊었습니다. 세세한 것 하나하나까지 신경 쓴 것이 느껴져서 정말 좋았고 다음에 다시 꼭 오고 싶습니다.

8/10 - 좋아요

Eunjung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and luxury hotel
It was one of the best hotel in Munich I had ever stayed. Very close to the Marien plaza and shopping places. Corridor was very long and the swimming pool was not available for the tile being though.

8/10 - 좋아요

Eunjin 님, 종로구 평창동

좋아요: 직원 및 서비스, 객실의 편안함
올드한 구관의 방은 피해야 해요.
신관과 구관이 있는 거 같은데 구관 빌딩은 엘리베이터와 복도 방이 넘 오래되었어요. 레노베이션도 안한 듯 퀴퀴한 냄새도 나고 가격이 이렇게 높은데.. 웬만하면 신관에 묵어야 해요.

8/10 - 좋아요

Eunjin 님, 종로구 평창동

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
루프가든테라스와 조식레스토랑이 넘 좋아요.
호텔이 넘 오래 되었지만 방크기와 서비스 좋았어요. 단 한가지 같은 층에 중동분들이 방을 쓰는지 방을 열어놓고 사용하는데 냄새가 심해서 고생했네요. 아침식사 장소와 특히 루프가든 블루테라스 완벽했습니다.

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr freundliches Personal. Jedes meiner Anliegen wurde umgehend bearbeitet und zu meiner vollsten Zufriedenheit erledigt. Das Zimmer war schön und sauber (etwas Staub auf den Steckdosenrahmen im Badezimmer). Sehr angenehm der große Pool auf Etage 5 bzw. unter dem Dach. Das schöne Mosaik des Pools hatte leider am Randbereich einige Fehlstellen, was den hochwertigen Eindruck etwas trübte. Der Eingangs- und Lobbybereich sind schön gestaltet, der Barbereich ist gemütlich und so gestaltet, dass man gerne verweilt.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Kerstin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Rupert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sad that the wonderful restaurant was closed during our stay!
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Karim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Karim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

kathryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything!!
2023년 11월에 6박 숙박함

8/10 - 좋아요

Mario

2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Oliver D.

2024년 1월에 1박 숙박함

8/10 - 좋아요

behnam

2023년 12월에 2박 숙박함

8/10 - 좋아요

Sonja

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location can’t be beat if you’re in town for a shopping trip or sightseeing. Very centrally located and easily accessible via car, streetcar or subway. The staff is exceptional, they make you feel special and always go the extra mile. Spa and rooftop are great too. The rooms are a bit outdated, not really my style, but I got an upgrade to a room with a view which was nice. Only thing I have to criticise is that the H/AC didn’t work properly, it was way too hot in my room and we didn’t really manage to regulate the temperature. Was hard to sleep. The building is old and I guess the H/AC is not as modern as other hotels‘.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Rupert

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Beat

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A grand old dame - style never goes out of fashion
Beautiful vintage styled room in a classically elegant hotel. The room was lovely, clean, roomy and a cozy base for us for a cold week in Munich. The lounge was comfortable and it was a great home away from home to explore Munich from. The choice of restaurants was great and the bar was gorgeous.
2023년 12월에 5박 숙박함
답변 제공: C. Hoffmann, Guest Relation 님, 2023년 12월 27일
Dear Heather,Thank you very much for having stayed at the Hotel Bayerischer Hof and evaluating your experiences afterwards. Your feedback is very important for us in order to check our performances on a regular basis and fulfill all of our guests’ needs. We are happy to learn that you evaluated your stay with the highest score and overall enjoyed your time with us. It is a pleasure for us to read, that you enjoyed the unique atmosphere.The Hotel Bayerischer Hof is a traditional private ruled Hotel. In order to do justice to the historically grown combination of tradition and modernity, this requires careful coordination and comprehensive planning, which has been successfully implemented step by step for years.To offer you home away from home is our greatest concern.Dear Heather, it would be a pleasure for us to welcome you back soon and we remainwith best regardsC. HoffmannGuest Relation

6/10 - 괜찮아요

실제 이용하신 고객

En eski olmasını hala yaşatmakta..
Otel seçtiğimiz oda superior oda tipiydi. Upgrade yapılmıs fakat eski ve alt katta bir oda verildi. Neyse değiştirdik. Odalarda au sayısı kesınşıkle yeterli değil. Ama oda servisi sürekli aranabiliyor. Otelin diblenme alanı organizasyon yüzünden 1 gün kapalıydı. Bu cok saçma bir şey. Kahvaltı 4 gün boyunca aynı ve standart üatü değildi. Bir daha ki münih seyahatimiz de tercih etmeyiz. Ama buranın en eski oteli olmasından dolayı da sempati duymaktayız. Umarım daha iyi hizmet için çalışırlar.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in staff was very accomodating to add my son to the room.
2023년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old School Traditional Hotel
We stay at the Bayerischer Hof every time we go to Munich. Maybe once every month or two. It isn't cheap, but the locatio is handy and it's what we are used to. A rather dated hotel, but it does the job. Paying for parking is a surrpise, especially with the cost of the rooms. The internet wifi isn't very good either. Last question - would I go back? It's a Yes. We will continue to use it.
2023년 11월에 1박 숙박함
답변 제공: C.Hoffmann, Guest Relation 님, 2023년 12월 27일
Dear Guest,Thank you very much for staying at the Hotel Bayerischer Hof regulary and evaluating your experiences. Your feedback is very important for us in order to check our performances on a regular basis and fulfill all of our guests’ needs. We are happy to learn that you evaluated your stays almost with a good score and enjoying your time with us. The Hotel Bayerischer Hof is a traditional private ruled Hotel. In order to do justice to the historically grown combination of tradition and modernity, this requires careful coordination and comprehensive planning, which has been successfully implemented step by step for years.Dear Guest, we are looking forward to welcome you soon back at the Hotel Bayerischer Hof and remainWith kind regards

8/10 - 좋아요

Gerhard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fast perfekt, wen nicht die Preise - auch im Vergleich zu ähnlich ch renommierten Häusern - etwas zu hoch sind.
2023년 11월에 2박 숙박함
답변 제공: Guest Relation, Hotel Bayerischer Hof München 님, 2023년 11월 21일
Sehr geehrter Herr Gerhard,vielen Dank, dass Sie sich die Zeit genommen haben Ihre Erlebnisse nach Ihrem Aufenthalt im Hotel Bayerischer Hof auf dem Online Portal Expedia zu bewerten.Es freut uns sehr, dass Sie Ihren Aufenthalt sehr genossen haben und wir zu Ihrem Wohlbefinden beigetragen haben. Umso mehr bedauern wir, dass Sie die Übernachtungspreise grundsätzlich zu hoch empfanden. Wir möchten Sie höflich informieren, dass unsere Preise insgesamt mit denen anderer vergleichbarer Häuser übereinstimmen und der üblichen und notwendigen Kalkulation entsprechen. Sehr geehrter Herr Gerhard, wir freuen uns sehr, Sie hoffentlich bald wieder bei uns im Hotel Bayerischer Hof begrüßen zu dürfen.Mit besten Grüßen aus MünchenChristina HoffmannGuest Relation

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A gorgeous property in central Munich with extremely friendly staff and great service.
2023년 11월에 1박 숙박함
답변 제공: Guest Relation, Hotel Bayerischer Hof München 님, 2023년 11월 21일
Dear Sandra,Thank you very much for having stayed at the Hotel Bayerischer Hof and evaluating your experiences afterwards. Your feedback is very important for us in order to check our performances on a regular basis and fulfill all of our guests’ needs. We are happy to learn that you evaluated your stay almost with the highest score and overall enjoyed your time with us. We are also very pleased that you found our staff to be very friendly and helpful.Dear Sandra, it would be a pleasure for us to welcome you back soon and we remainwith best regardsC. HoffmannGuest Relation

8/10 - 좋아요

BERNA

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Manfred

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Stuart

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Andreas

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Andreas

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Konstantin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Poor service overall Hotel increased nightly costs for Octoberfest but staff was hopelessly behind… Gym for a 5star hotel super poor equiped
2023년 9월에 2박 숙박함
답변 제공: Guest Relation, Hotel Bayerischer Hof 님, 2023년 10월 19일
Dear Konstantin,Thank you very much for having stayed at the Hotel Bayerischer Hof and evaluating your experiences afterwards. Your feedback is very important for us in order to check our performances on a regular basis and fulfill all of our guests’ needs. All the more we regret that we obviously could not fully meet your expectations! In order to avoid that this will be the case again with your future bookings, we would be very pleased if you could tell us the reasons for this and the period of your stay. We would like to thank you very much in advance for your effort.With kind regards Christina HoffmannGuest Relation

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The hotel did not give me the quality or level of room that I paid for. I feel that it was the smallest and most basic room they had on the first floor.
2023년 9월에 4박 숙박함
답변 제공: Guest Relation, Hotel Bayerischerhof 님, 2023년 10월 16일
Dear guest,first of all, we would like to thank you for considering the Hotel Bayerischer Hof for your visit to Munich and for being so inclined towards us.Furthermore, we thank you for sharing your personal experience with other users in the form of this review on the online portal Expedia.We are all the more sorry to learn that you obviously had reason to complain several times and that we were not able to fully meet your expectations.Your opinion is a very important instrument for us to control our high quality standards on a daily basis. We can understand your displeasure, but we also ask you to understand that we must first verify your impressions before we can respond to your public statement. For this purpose, we ask you to send us the period of your stay as well as all necessary details. You can reach us at feedback@bayerischerhof.de and we thank you already for the effort involved.With kind regardsC. HoffmannGuest Relation

10/10 - 훌륭해요

Antonio

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location
2023년 9월에 1박 숙박함
답변 제공: C. Hoffmann, Guest Relation 님, 2023년 9월 19일
Sehr geehrter Antonio,vielen Dank, dass Sie sich die Zeit genommen haben, Ihre persönlichen Erfahrung während Ihres vergangenen Besuches im Hotel Bayerischer Hof in München auf dem Onlineportal Expedia zu teilen und Sie andere Gäste an diesen teilhaben lassen. Ihre Meinung stellt ein für uns sehr wichtiges Instrument zur regelmäßigen Qualitätskontrolle dar. Zudem danken wir Ihnen vielmals dafür, dass Sie unser Haus für Ihren Besuch gewählt haben und Sie uns so zugeneigt sind.Es freut uns sehr zu lesen, dass Sie mit Ihrem Aufenthalt sehr zufrieden waren und wir mit unserem vielfältigen Angebot und unserer zentralen Lage zu Ihrem Wohlbefinden beitragen konnten.Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen und verbleiben Mit besten Grüßen aus MünchenC. HoffmannGuest Relation

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Incredible.
Spectacular hotel. Great location. Amazing restaurant and spa. One of the best places I’ve ever stayed. Wonderful service
2023년 9월에 1박 숙박함
답변 제공: C. Hoffmann, Guest Relation 님, 2023년 9월 6일
Dear Guest,Thank you very much for having stayed at the Hotel Bayerischer Hof and evaluating your experiences afterwards. Your feedback is very important for us in order to check our performances on a regular basis and fulfill all of our guests’ needs. We are happy to learn that you evaluated your stay almost with the highest scores and overall enjoyed your time with us. Dear Guest, we are looking forward to welcome you soon back at the Hotel Bayerischer Hof and remainwith kind regardsC. HoffmannGuest Relation

10/10 - 훌륭해요

ACHIM

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Hotel, will be back soon….
2023년 8월에 5박 숙박함
답변 제공: C. Hoffmann, Guest Relation 님, 2023년 9월 6일
Dear Achim,Thank you very much for having stayed at the Hotel Bayerischer Hof and evaluating your experiences afterwards. Your feedback is very important for us in order to check our performances on a regular basis and fulfill all of our guests’ needs. We are happy to learn that you evaluated your stay almost with the highest scores and overall enjoyed your time with us. It is a pleasure for us to read, that you would like to stay at our hotel again.Dear Achim, it would be a pleasure for us to welcome you back soon and we remainwith best regardsC. HoffmannGuest Relation

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location, beautiful hotel, super friendly staff.
2023년 8월에 1박 숙박함
답변 제공: C. Hoffmann, Guest Relation, Hotel Bayerischer Hof 님, 2023년 8월 31일
Dear Michael,Thank you very much for having stayed at the Hotel Bayerischer Hof and evaluating your experiences afterwards. Your feedback is very important for us in order to check our performances on a regular basis and fulfill all of our guests’ needs. We are happy to learn that you evaluated your stay almost with the highest score and overall enjoyed your time with us. We are also very pleased that you found our staff to be very friendly and helpful.DearMichael, it would be a pleasure for us to welcome you back soon and we remainwith best regardsChristina HoffmannGuest Relation

6/10 - 괜찮아요

Ulf

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Brigitte

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Gilbert 님, Lachute

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really enjoyed the place, very convenient and all good Room is big and also bathroom, shower…
2023년 7월에 3박 숙박함
답변 제공: C. Hoffmann, Guest Relation, Hotel Bayerischer Hof 님, 2023년 7월 21일
Dear Mr. Gilbert,Thank you very much for having stayed at the Hotel Bayerischer Hof and evaluating your experiences afterwards. Your feedback is very important for us in order to check our performances on a regular basis and fulfill all of our guests’ needs. We are happy to learn that you evaluated your stay almost with the highest score and overall enjoyed your time with us. Dear Mr.Gilbert, it would be a pleasure for us to welcome you back soon and we remainwith best regardsC. HoffmannGuest Relation

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함

8/10 - 좋아요

Stuart

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, good facilities, friendly staff
I am fairly regular guest at the Bayerischer Hof Hotel. It is not the cheapest but it's a good location, has a pool and a steam room, and the bar staff are friendly!
2023년 5월에 1박 숙박함
답변 제공: C. Hoffmann, Guest Relation, Hotel Bayerischer Hof 님, 2023년 6월 8일
Dear Stuart,Thank you very much for having stayed at the Hotel Bayerischer Hof and evaluating your experiences afterwards. Your feedback is very important for us in order to check our performances on a regular basis and fulfill all of our guests’ needs. We are happy to learn that you evaluated your stay almost with the highest scores and overall enjoyed your time with us. We are also very pleased that you found our staff to be very friendly and helpful.Dear Stuart, it would be a pleasure for us to welcome you back soon and we remainwith best regardsChristina HoffmannGuest Relation

6/10 - 괜찮아요

Svenja

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: A. Vogg Guest Relation 님, 2023년 6월 12일
Sehr geehrte Svenja,vielen Dank für Ihre Bewertung. Da Sie auch unseren Gästefragebogen ausführlich beantwortet haben, möchten wir Sie gerne persönlich bezüglich der Vorkommnisse und Unannehmlichkeiten in unserem Hause kontaktieren.Wir bitte Sie daher um persönliche Kontaktaufnahme.Herzlichen Dank und freundliche GrüßeA. VoggGuest Relation

10/10 - 훌륭해요

Petra

2023년 5월에 1박 숙박함
답변 제공: C. Hoffmann, Guest Relation, Hotel Bayerischer Hof 님, 2023년 5월 23일
Sehr geehrte Frau Petra,vielen Dank, dass Sie sich die Zeit genommen haben uns über das Onlineportal Expedia zu bewerten und Sie andere Gäste an Ihren Erfahrungen teilhaben lassen. Ihre Meinung stellt ein für uns sehr wichtiges Instrument zur regelmäßigen Qualitätskontrolle dar. Zudem danken wir Ihnen vielmals dafür, dass Sie unser Haus für Ihren Besuch in München gewählt hatten.Es freut uns sehr zu lesen, dass Sie unsere Leistungen mit der vollen Punktzahl bewertet haben und wir zu Ihrem Wohlbefinden beitragen konnten. Sehr geehrte Frau Petra, wir freuen uns sehr, Sie hoffentlich bald wieder bei uns im Hotel Bayerischer Hof begrüßen zu dürfen.Mit herzlichen Grüßen aus MünchenC. HoffmannGuest Relation

10/10 - 훌륭해요

Jorge

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: C. Hoffmann, Guest Relation, Hotel Bayerischer Hof 님, 2023년 5월 22일
Sehr geehrter Jorge,vielen Dank, dass Sie sich die Zeit genommen haben uns über das Onlineportal Expedia zu bewerten und Sie andere User an Ihren Erfahrungen teilhaben lassen.Ihre Meinung stellt ein für uns sehr wichtiges Instrument zur regelmäßigen Qualitätskontrolle dar. Zudem danken wir Ihnen vielmals dafür, dass Sie unser Haus für Ihren Besuch in München gewählt hatten.Es freut uns sehr zu lesen, dass Sie unsere Leistungen mit der Bestnote bewertet haben und wir zu Ihrem Wohlbefinden beitragen konnten. Sehr geehrter Jorge, wir freuen uns sehr, Sie hoffentlich bald wieder bei uns im Hotel Bayerischer Hof begrüßen zu dürfen.Mit besten Grüßen aus MünchenChristina HoffmannGuest Relation

2/10 - 너무 별로예요

Ahmed

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 4월에 1박 숙박함
답변 제공: C. Hoffmann, Guest Relation, Hotel Bayerischer Hof 님, 2023년 5월 2일
Sehr geehrter Ahmed,zunächst möchten wir uns bei Ihnen bedanken, dass Sie für Ihren Besuch in München den Hotel Bayerischer Hof berücksichtigt haben und Sie uns so zugeneigt sind.Weiterhin bedanken wir uns, dass Sie Ihre persönlichen Erfahrungen in Form dieser Bewertung auf dem Onlineportal Expedia mit anderen Usern teilen. Umso mehr tut es uns leid zu erfahren, dass Sie offensichtlich mehrfach Grund zur Beanstandung hatten und wir Ihre an uns gerichteten Erwartungen nicht voll umfänglich erfüllen konnten.Ihre Meinung stellt für uns ein sehr wichtiges Instrument zur täglichen Kontrolle unserer hohen Qualitätsstandards dar. Wir können Ihren Unmut verstehen, bitten jedoch gleichermaßen um Ihr Verständnis, dass wir Ihre Eindrücke erst verifizieren müssen, um dann gezielt auf Ihr öffentliches Statement Stellung beziehen zu können. Hierzu bitten wir Sie, uns den Zeitraum Ihres Aufenthaltes sowie alle nötigen Details zukommen zu lassen. Sie erreichen uns unter feedback@bayerischerhof.de und wir bedanken und bereits für die damit verbundene Mühe.Mit freundlichen GrüßenC. HoffmannGuest Relation

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfektes Hotel!
2023년 3월에 1박 숙박함
답변 제공: Christina Hoffmann, Guest Relation 님, 2023년 3월 30일
Sehr geehrter Gast,vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung anlässlich Ihres vergangenen Aufenthaltes im Hotel Bayerischer Hof auf dem Portal Expedia zu hinterlassen. Ihre Meinung stellt ein für uns sehr wichtiges Instrument zur regelmäßigen Qualitätskontrolle dar. Zunächst möchten wir uns bei Ihnen bedanken, dass Sie erneut unser Haus für Ihren Besuch berücksichtigt haben und Sie uns so zugeneigt sind.Mit Freude lesen wir positives Kommentar und dürfen erkennen das Sie Ihren Aufenthalt bei uns im Hotel Bayerischer Hof in vollen Zügen genossen haben und wir zu Ihrem Wohlbefinden beitragen konnten.Sehr geehrter Gast, wir freuen uns sehr, Sie hoffentlich bald wieder bei uns begrüßen zu dürfen.Mit besten Grüßen aus München Christina HoffmannGuest Relation

10/10 - 훌륭해요

Richard 님, Daphne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a superior hotel … normally well above the price range I could accept… but I always wanted to stay here, as I am a frequent visitor to Trader Vic’s down stairs. But thanks to Expedia I hit it on a night were I could not say no and grabbed an excellent room rate to make it happen. Great fun in an elegant hotel with amazing staff.
2023년 3월에 1박 숙박함
답변 제공: Christina Hoffmann, Guest Relation 님, 2023년 3월 20일
Dear Mr. Richard,Thank you very much for having stayed at the Hotel Bayerischer Hof and evaluating your experiences afterwards. Your feedback is very important for us in order to check our performances on a regular basis and fulfill all of our guests’ needs. We are happy to learn you enjoyed your time with us. It is a pleasure for us to read that you have come to appreciate our house, our facilities and above all our employees. To offer our guests an individual Service and to serve high-quality products is our greatest concern. To offer you a temporary home is our greatest pleasure.Dear Mr. Richard, we are looking forward to welcome you back soon an remainwith best regards Christina HoffmannGuest Relation

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Leider war das 1. Zimmer alt und kitschig. Genauso hat es gerochen. Nach Nachfrage durfte ich jedoch problemlos umziehen und habe ein schönes Zimmer bekommen.
2023년 2월에 1박 숙박함
답변 제공: C. Hoffmann, Guest Relation 님, 2023년 2월 11일
Sehr geehrte Frau Sarah,vielen Dank, dass Sie sich die Zeit genommen haben uns über das Onlineportal Expedia zu bewerten und Sie andere User an Ihren Erfahrungen teilhaben lassen.Wir bedauern sehr, dass Ihnen die Ausstattung des ersten Zimmers nicht zugesagt hat. Bitte erlauben Sie uns an dieser Stelle den höflichen Hinweis, dass wir über eine Vielzahl an unterschiedlichen Zimmerstilen und –kategorien verfügen, welche sich auch in der Ausstattung unterscheiden. Zögern Sie im Falle einer Buchung bitte nicht, uns über Ihren Wunsch hinsichtlich des Stiles beziehungsweise der Ausstattung zu informieren.Umso mehr freut es uns, dass Ihnen das alternative Zimmer gut gefallen hat und wir somit zu Ihrem Wohlbefinden beigetragen haben. Sehr geehrte Frau Sarah, wir freuen uns sehr, Sie hoffentlich bald wieder bei uns im Hotel Bayerischer Hof begrüßen zu dürfen.Mit besten Grüßen aus MünchenC. HoffmannGuest RelationHotel Bayerischer Hof

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: C. Hoffmann, Guest Relation 님, 2023년 2월 2일
Sehr geehrter Gast,vielen Dank, dass Sie sich die Zeit genommen haben, uns über das Onlineportal Hotels.com zu bewerten und Sie andere User an Ihren Erfahrungen teilhaben lassen. Ihre Meinung stellt ein für uns sehr wichtiges Instrument zur regelmäßigen Qualitätskontrolle dar. Zudem danken wir Ihnen vielmals dafür, dass Sie unser Haus für Ihren Besuch in München gewählt hatten.Es freut uns sehr zu lesen, dass Sie unsere Leistungen überwiegend mit den Bestnoten bewertet haben und wir zu Ihrem Wohlbefinden beitragen konnten. Sehr geehrter Gast , wir würden uns außerordentlich freuen, Sie bald wieder im Hotel Bayerischer Hof begrüßen zu dürfen.vielen Dank, dass Sie sich die Zeit genommen haben, unseren Fragebogen anlässlich Ihres Aufenthaltes im Hotel Bayerischer Hof zu beantworten. Ihre Meinung stellt ein für uns sehr wichtiges Instrument zur regelmäßigen Qualitätskontrolle dar. Zudem danken wir Ihnen vielmals dafür, dass Sie unser Haus für Ihren Besuch in München gewählt hatten.Es freut uns sehr zu lesen, dass Sie unsere Leistungen überwiegend mit den Bestnoten bewertet haben und wir zu Ihrem Wohlbefinden beitragen konnten. Sehr geehrte Frau Hoven, wir würden uns außerordentlich freuen, Sie bald wieder im Hotel Bayerischer Hof begrüßen zu dürfen.Mit besten Grüßen aus MünchenC. HoffmannGuest Relation Hotel Bayerischer Hof

8/10 - 좋아요

Mihael

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: C. Hoffmann, Guest Relation 님, 2023년 2월 2일
Sehr geehrter Gast,vielen Dank, dass Sie sich die Zeit genommen haben, uns über das Onlineportal Hotels.com zu bewerten und Sie andere User an Ihren Erfahrungen teilhaben lassen. Ihre Meinung stellt ein für uns sehr wichtiges Instrument zur regelmäßigen Qualitätskontrolle dar. Zudem danken wir Ihnen vielmals dafür, dass Sie unser Haus für Ihren Besuch in München gewählt hatten.Es freut uns sehr zu lesen, dass Sie unsere Leistungen überwiegend mit den Bestnoten bewertet haben und wir zu Ihrem Wohlbefinden beitragen konnten. Sehr geehrter Gast, wir würden uns außerordentlich freuen, Sie bald wieder im Hotel Bayerischer Hof begrüßen zu dürfen.C. HoffmannGuest RelationHotel Bayerischer Hof

8/10 - 좋아요

Francisco Javier

10/10 - 훌륭해요

Zaid

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was an amazing stay. We were upgraded to larger suite upon check-in and this was great for our baby. Staff was really helpful and addressed all of our needs immediately. Great location, comfortable hotel. Can’t wait to come back!

10/10 - 훌륭해요

Per

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함