외관

헤로디온 아테네 여행 후기

4 out of 5
헤로디온 아테네
4 Rovertou Galli Street, Athens, Attiki

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 682개" "
평점 8 - 좋아요. 1003개 이용 후기 중 258개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 49개" "
평점 4 - 별로예요. 1003개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 8개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

6/10 - 괜찮아요

CHOI

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Herodion Team 님, 2023년 10월 5일
Dear Valued Guest,Thank you very much for choosing to stay at Herodion Hotel, although it was with concern to note that you were not completely satisfied with your experience. The rating you have posted is taken into serious consideration. We wish we had more details from you about what has gone wrong, so we could investigate and address your issues. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best location for tourists
It really has the best location for tourists.
2022년 3월에 2박 숙박함
답변 제공: as 님, 2022년 4월 13일
Dear Guest, Many thanks for choosing to visit Herodion Hotel. Your great rating is well noted. Look forward to welcoming you back in the near future. With kind regards, Herodion Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
엑설런트!!
위치 좋고, 아크로폴리스 뷰 좋고, 깨끗하고, 서비스 좋음. 게다가 호텔 레스토랑에서 사용할 수 있는 15유로 쿠폰도 줘서 유용했음!!
2020년 1월에 2박 숙박함
답변 제공: Thanos 님, 2020년 1월 25일
Dear guest, We are elated to hear that everyithing went so well for you during your stay with us! We so appreciate our guests who share their wonderful Herodion experiences. We thank you for your positive review and warm impressions. Best Regards Thanos

10/10 - 훌륭해요

DONGWAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 3박 숙박함

10/10 - 훌륭해요

DIANE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location to view the Acropolis from the hotel’s rooftop garden.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Kasi 님, Millstone

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So close to everything. Plenty of dining options close by. Metro is walkable. Such a lively neighborhood
2024년 3월에 4박 숙박함

8/10 - 좋아요

George

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We would like to thank all the staff at Herodion for being so efficient and so welcoming. They made our stay much more pleasant and special. The hotel was very good and location was extremely convenient for central Athens, in particular for visiting the Acropolis Museum, which is just around the corner. Parking may be difficult and/or expensive. One negative was the lack of heating in the room. To be fair, even though it was cold outside, we did not feel cold in the room, but it took us by surprise to know that the 4 * hotel did not have any heating available. All in all, a very good hotel with a 5* staff. We would stay again.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Centrally located so that we could take breaks between activities and freshen up in our room. The AC broke one of the nights, but they gave us a fan and fixed it the next morning. Great breakfast, great location, would definitely stay here again.
2024년 3월에 4박 숙박함
답변 제공: Herodion Team 님, 2024년 3월 30일
Dear Valued Guest,Thank you for staying in Herodion Hotel and sharing your positive rating. Our team is happy to note that you enjoyed the tasty breakfast and accessible location. We would love to welcome you back in the nearest future.With Kind Regards,

10/10 - 훌륭해요

Josee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
personnel sympathique et très bien situé pour les visites à pied.
2024년 3월에 1박 숙박함
답변 제공: Herodion Team 님, 2024년 3월 30일
Dear Valued Guest,Thank you for your overall positive response. We are sharing your excitement and awaiting for you to welcome back at Herodion Hotel. Best regards,

10/10 - 훌륭해요

Andy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is a great location and short walk to the Acropolis. Evening view is fantastic Very friendly and helpful staff. Highly recommended
2024년 3월에 1박 숙박함
답변 제공: Herodion Team 님, 2024년 3월 30일
Dear Valued Guest,Greetings from Herodion Hotel. Thank you for your excellent review of our hotel. Our team is happy to note that you enjoyed our friendly staff and convenient location. Our team would love to have the chance to welcome you back in the nearest future.Kind Regards,

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would return in a hertbeat. Staff wonderful, friendly and very helpful. Restaurant in hotel excellent. Location perfect if you’re venturing up to the Acropolis.
2024년 3월에 3박 숙박함
답변 제공: Herodion Team 님, 2024년 3월 30일
Dear Valued Guest,First and foremost we would like to thank you for choosing Herodion Hotel for your stay. We are proud to know that you enjoyed our professional staff and convenient location. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Herodion Hotel.Kind Regards,

8/10 - 좋아요

Beverly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Requested and paid for 2 beds and only had 1 bed in the room
2024년 2월에 3박 숙박함
답변 제공: Herodion Team 님, 2024년 3월 30일
Dear Valued Guest,Thank you for taking the time to share your feedback with us regarding your recent stay. We appreciate your input and would like to address the concerns you raised regarding the bedding arrangement.Upon reviewing your reservation details, it appears that you had booked a classic "double or twin room", and the bedding preference listed was "1 King Bed". In consideration of your preference, we provided a complimentary upgrade to a Superior room, with a King Sized bed, as per your request. We always strive to accommodate our guests' needs and preferences to the best of our ability, although specific bedding arrangements are subject to availability at the time of check-in.We regret any misunderstanding regarding your bedding preference, and had we been made aware of your desire for two separate beds, our front desk team would have been more than happy to assist you in finding a suitable alternative room with two single beds.Your comfort and satisfaction are important to us, and we apologize for any inconvenience this may have caused. We hope that despite this issue, you were able to enjoy your stay with us, and we look forward to the opportunity to welcome you back in the future.Warm regards,

10/10 - 훌륭해요

Gabriela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very courteous. Location excellent, you could walk to the Acropolis, Acropolis Museum and many other important attractions. Hotel very clean. The restaurant at the hotel is excellent. If I we comeback to Athens we will stay there.
2023년 12월에 6박 숙박함
답변 제공: Herodion Team 님, 2024년 1월 20일
Dear Valued Guest,Let us thank you for choosing Herodion Hotel for your stay and we are glad we were able to meet your expectations. We were truly pleased to hear that you enjoyed restaurant, staff and location. We hope to have the chance to welcome you back at Herodion Hotel in the nearest future.With Best Regards,

10/10 - 훌륭해요

Lucia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Herodion Team 님, 2023년 12월 24일
Dear Valued Guest, Thank you for this fabulous rating. We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest. We hope to welcome you back the next time. Warm regards,

8/10 - 좋아요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall, a solid hotel, not too pricey considering it is Europe and located, convenient, to many of the historical, and tourist, areas. The room was a bit small, same with the bathroom. The staff was helpful.
2023년 10월에 2박 숙박함
답변 제공: Herodion Team 님, 2023년 12월 7일
Dear Valued Guest,Greetings from Herodion Hotel. Thank you for taking the time to write a review of our hotel. It was concerning to find out that you weren't fully satisfied with your room. But on the other hand, your comments about our staff and location are very much appreciated. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Herodion Hotel.Best Regards,

10/10 - 훌륭해요

Alfred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service and location
Beautiful, comfortable hotel in the best location near the Acropolis. Very helpful and polite staff.
2023년 11월에 1박 숙박함
답변 제공: Herodion Team 님, 2023년 12월 7일
Dear Valued Guest,Thank you very much for choosing Herodion Hotel for your accommodation. We are proud to know that you enjoyed our convenient location and supportive staff. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Herodion Hotel.With Kind Regards,

10/10 - 훌륭해요

Aleksander

2023년 11월에 6박 숙박함
답변 제공: Herodion Team 님, 2023년 12월 7일
Dear Valued Guest,Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at Herodion Hotel.With best regards,

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel has a lovely jacuzzi but it is a shame you can only get 15 minutes at one time before having to reactivate your card. On the morning of the Athens marathon they did a special early breakfast at 5:30am.
2023년 11월에 4박 숙박함
답변 제공: Herodion Team 님, 2023년 12월 7일
Dear Valued Guest,Thank you very much for choosing Herodion Hotel for your accommodation. We are proud to know that you enjoyed our convenient location and supportive staff. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Herodion Hotel.With Kind Regards,

10/10 - 훌륭해요

Oladoyin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stay
Was amazing. Definitely recommend and will visit again.
2023년 11월에 1박 숙박함
답변 제공: Herodion Team 님, 2023년 12월 7일
Dear Valued Guest,Thank you for choosing to stay with us. We are glad to hear that your stay was a memorable one. We are proud to have earned your recommendation. We look forward to welcoming you back at Herodion Hotel. With kind regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alesia
wonderful location to city center , walking distance which could save lots of taxi cost, clean and very friendly staff. Will stay again if going to Athens
2023년 11월에 2박 숙박함
답변 제공: Herodion Team 님, 2023년 12월 7일
Dear Valued Guest,Let us thank you for recommending Herodion Hotel after the experience you had with us! We are delighted to hear that our convenient location allowed you to move around and that our staff and the service you received made such a positive impression. We would love to have the chance to welcome you back in Athens for another stay.Kind Regards,

10/10 - 훌륭해요

Gail

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service. Very clean. Great location. Very helpful with information. Breakfast included and lots of variety. Rooms very quiet.
2023년 11월에 3박 숙박함
답변 제공: Herodion Team 님, 2023년 12월 7일
Dear Valued Guest,Let us thank you for giving us such a nice review after the experience you had with us! We are proud to know that you enjoyed our service and convenient location. We would love to welcome you back in the nearest future.With Kind Regards,

10/10 - 훌륭해요

Jeremy 님, HOLLADAY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful.
2023년 11월에 2박 숙박함
답변 제공: Herodion Team 님, 2023년 12월 7일
Dear Valued Guest,Let us thank you for choosing Herodion Hotel for your stay and we are glad we were able to meet your expectations. We are delighted to hear that you enjoyed your stay at Herodion Hotel and that our staff was a positive part in your experience. We would love to have the chance to welcome you back in Athens for another stay.With Kind Regards,

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Herodion Team 님, 2023년 12월 7일
Dear Valued Guest,Thank you for being our guest and for posting your great rating. Look forward to welcoming you back at Herodion Hotel.Kind regards,

10/10 - 훌륭해요

Bob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooftop bar and restaurant had a great view of the Acropolis.
2023년 10월에 2박 숙박함
답변 제공: Herodion Team 님, 2023년 12월 7일
Dear Valued Guest,Thank you very much for rating your stay in Herodion Hotel. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are glad to know that you enjoyed your stay with us and that the view contributed to your positive experience. We would love to welcome you back in the nearest future.With Kind Regards,

10/10 - 훌륭해요

Carole

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is close to all key sights in Athens. The food is excellent, especially the breakfast that is included.
2023년 10월에 2박 숙박함
답변 제공: Herodion Team 님, 2023년 12월 7일
Dear Valued Guest,Thank you very much for choosing Herodion Hotel for your stay in Athens. We are delighted to hear that you enjoyed your stay at Herodion Hotel and that our food was a positive part in your experience. We would love to welcome you back in the nearest future.Best Regards,

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Herodion Team 님, 2023년 11월 2일
Dear Valued Guest,We appreciate the great rating you have posted and look forward to welcoming you back at Herodion Hotel in the near future.With best regards,

8/10 - 좋아요

Cecille

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location! Close to lots of restaurants and sightseeing spots.
2023년 10월에 1박 숙박함
답변 제공: Herodion Team 님, 2023년 11월 2일
Dear Valued Guest,Thank you very much for rating your stay in Herodion Hotel. We are pleased to note that you enjoyed the comforts of our hotel including our location. We hope to have the chance to welcome you back at Herodion Hotel in the nearest future.With Kind Regards,

8/10 - 좋아요

jud 님, bloomington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Best deck and food. Our only complaint was our room on last night had very poor internet connection…..our previous stay had adequate connection. Room with issue was next to ground floor atrium.
2023년 10월에 1박 숙박함
답변 제공: Herodion Team 님, 2023년 11월 2일
Dear Valued Guest,First and foremost we would like to thank you for choosing Herodion Hotel for your stay. We are very glad that you enjoyed your stay and that you were happy with our location. Thank you for bringing the internet issue to our attention. We would love to have the chance to welcome you back in Athens for another stay.With Best Regards,

10/10 - 훌륭해요

Vasso 님, New Port Richey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful Hotel. Perfect location, easy walk to many sights and shopping. Make reservations ahead for Garden Restaurant on Roof recommended. Would stay again
2023년 10월에 3박 숙박함
답변 제공: Herodion Team 님, 2023년 10월 15일
Dear Valued Guest,Thank you very much for choosing Herodion Hotel for your stay in Athens. We are pleased to note that you enjoyed the comforts of our hotel including location, restaurant and service. We would love to welcome you back in the nearest future.With Kind Regards,

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic service and location.
2023년 10월에 4박 숙박함
답변 제공: Herodion Team 님, 2023년 10월 15일
Dear Valued Guest,Greetings from Herodion Hotel. Thank you for your excellent review of our hotel. We are glad to know that you enjoyed your stay with us and that our service contributed to your positive experience. We hope to have the chance to welcome you back at Herodion Hotel in the nearest future.Best Regards,

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is perfectly situated to visit the acropolis and plaka area.. It has a rooftop restaurant and bar and two jacuzzis. The included breakfast is very good. The service is very good and attentive. The taxis they recommended for us were fairly priced and the drivers were competent. We would certainly recommend this hotel to anyone staying in Athens.
2023년 9월에 3박 숙박함
답변 제공: Herodion Team 님, 2023년 10월 15일
Dear Valued Guest,Thank you very much for choosing Herodion Hotel for your stay in Athens. We are delighted to hear that you enjoyed our hotel and you enjoyed our breakfast selection and that you were happy with our service. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Herodion Hotel.With Kind Regards,

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Herodion Team 님, 2023년 10월 15일
Dear Valued Guest,Thank you for this awesome rating! We are really happy that all was great during your stay and our colleagues will be looking forward to welcome you back soon at Herodion Hotel. Warm regards,

10/10 - 훌륭해요

Caroline

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing location. Very close to the Acropolis, next to the Acropolis Museum and several restaurants. Walking distance to Plaka district. You can't get better. Also beautiful roof terrace with spectacular view of the Acropolis. Clean room with comfortable beds.
2023년 9월에 1박 숙박함
답변 제공: Herodion Team 님, 2023년 10월 15일
Dear Valued Guest,Thank you very much for choosing Herodion Hotel for your stay in Athens. We are proud to know that you enjoyed the unique view, comfortable room, comfortable bed and roof. We would love to welcome you back in the nearest future.With Best Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Herodion Team 님, 2023년 10월 15일
Dear Valued Guest,Many thanks for choosing to visit Herodion Hotel. Your great rating is well noted. Look forward to welcoming you back in the near future.With kind regards,

8/10 - 좋아요

Mihaela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nicely located by Acropolis; the Point A bistro is excellent and with a fabulous view; bathroom was very small with very limited counter space; bed was comfortable with 2 pillows options.
2023년 10월에 1박 숙박함
답변 제공: Herodion Team 님, 2023년 10월 15일
Dear Valued Guest,Thank you very much for choosing Herodion Hotel for your stay in Athens. We are proud that the relaxing bed and beautiful view contributed to your positive experience. We would love to have the chance to welcome you back in Athens for another stay.Kind Regards,

10/10 - 훌륭해요

Aimee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Location is very convenient to everything, the staff were very friendly and helpful. We were Pleasantly surprised with the breakfast, it was a widespread and pretty good. I will surely recommend this hotel
2023년 10월에 1박 숙박함
답변 제공: Herodion Team 님, 2023년 10월 8일
Dear Valued Guest,Thank you for your positive feedback! We're delighted to hear that you found our location convenient, our staff friendly and helpful, and our breakfast enjoyable. Your recommendation means a lot to us, and we hope to welcome you back in the future!

10/10 - 훌륭해요

Kelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful view of Parthenon from our balcony. Wonderful Morning breakfast
2023년 10월에 2박 숙박함
답변 제공: Herodion Team 님, 2023년 11월 2일
Dear Valued Guest,Greetings from Herodion Hotel. Thank you for your 5-star review of our hotel. We are delighted to hear that you had a positive experience at Herodion Hotel and that you enjoyed the uniqueness of the view and our breakfast. We would love to welcome you back in the nearest future.With Best Regards,

8/10 - 좋아요

jud 님, bloomington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great roof top view and good breakfast. Room was clean and service was also good
2023년 10월에 1박 숙박함
답변 제공: Herodion Team 님, 2023년 10월 8일
Dear Valued Guest,Let us thank you for sharing the experience you had with us! We are proud to know that you enjoyed the beautiful view, delightful breakfast, roof and comfortable room. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Herodion Hotel.With Kind Regards,

10/10 - 훌륭해요

Mark

2023년 9월에 2박 숙박함
답변 제공: Herodion Team 님, 2023년 10월 8일
Dear Valued Guest,Thank you for your acknowledgment of all the hard work and commitment by our associates! We will be sure to share it with them. We strive to provide the best possible service to our guests, and their satisfaction is our reward. We look forward to serving you in the future. Sincerely,

2/10 - 너무 별로예요

Artur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay was less than ideal. Probably would have been great if we actually got to stay in this hotel. Paid for two nights, was unable to check in the first day due to a missed flight and upon arrival I was informed the room was unavailable and forced to stay at their lesser sister hotel accommodations down the road. After a long 3 days of travel this was not the way we had intended to start our vacation. Never had I had an experience were Ive prepaid for accommodations to be told sorry you didn't let us you were going to be late to be told sorry we gave up your room. We did get complementary dinner but the experience was less than ideal as we would have loved to have had a chance to change out of our travel cloths and wash up( we arrived at 845pm and had a reservation for 930pm which would have been okay had we been able actually check in and wash up and change before trying to enjoy a dinner).
2023년 9월에 2박 숙박함
답변 제공: Herodion Team 님, 2023년 10월 5일
Dear Valued Guest,We appreciate you taking the time to share your feedback regarding your recent booking experience at our hotel. We deeply regret that your stay was less than ideal due to the circumstances surrounding your arrival, and we would like to provide some clarity on the situation.You had made a prepaid, non-refundable reservation for a two-night stay at our hotel, and we were looking forward to hosting you. However, your missed flight caused a delay in your arrival, and we did not receive any communication from you regarding this change. Consequently, when your arrival did not occur as scheduled, your booking was marked as a "no show."We explained the situation to you upon your arrival, and we were fully prepared to relocate you to another hotel nearby. In recognition of the inconvenience you had already experienced, and the fact that you had a dinner reservation at our rooftop restaurant, we made the decision to offer you the dinner free of charge as a goodwill gesture. Fortunately, we were able to secure a room for you at our sister hotel, ensuring that your stay remained close and convenient. We presented you with the alternative of relocation and the complimentary dinner, and all these arrangements were made with your consent.We believe that, given the circumstances, we made every effort to resolve the situation in the best possible way, with your comfort and satisfaction in mind. We sincerely apologize for any inconvenience and disappointment you may have experienced and appreciate your understanding.We hope you will consider giving us another opportunity to provide you with the exceptional stay you initially planned, should your travels bring you back to the area. Thank you for considering our perspective, and we appreciate your feedback.Warm regards,

10/10 - 훌륭해요

ghada

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was short. Even though I had VIP access but was put in a very small room. But all in all hotel cleanliness and staff were good
2023년 9월에 1박 숙박함
답변 제공: Herodion Team 님, 2023년 10월 5일
Dear Valued Guest,Greetings from Herodion Hotel. Thank you for your excellent review of our hotel. We are proud to know that you enjoyed the cleanliness and supportive staff. Let us just clarify that we had to allocate you to the room type you had booked, since the hotel was fully booked and there was no availability for a room upgrade that we would happily offer you free of charge. We would love to welcome you back in the nearest future.Best Regards,

10/10 - 훌륭해요

Kristi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing View of the Acropolis
We had an amazing one night stay as we were going on a cruise the next day. We were welcomed with Prosecco and a nice note in our room. When we went to have dinner on the roof top, it was like looking at a postcard. The restaurant overlooked the Lit up Acropolis at night. I will never forget this experience. The staff was so friendly and everybody spoke English.
2023년 9월에 1박 숙박함
답변 제공: Herodion Team 님, 2023년 10월 5일
Dear Valued Guest,We are very happy you chose Herodion Hotel for your stay in Athens. Our team is very happy that you enjoyed your stay at Herodion Hotel and that you had an unforgettable experience in our Roof Top Restaurant. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Best Regards,

10/10 - 훌륭해요

Jon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel in a great location. It’s a quick walk to the Plakka but far enough where you’re not engulfed in crowds of people. The staff was very nice, breakfast was the best we had in Athens, and if you’re looking for a beautiful picture of the Parthanon lit up at night, the rooftop bar is the place to get one. If you’re looking to eat, be sure to make reservations as far out as you can.
2023년 9월에 1박 숙박함
답변 제공: Herodion Team 님, 2023년 10월 5일
Dear Valued Guest,First and foremost we would like to thank you for choosing Herodion Hotel for your stay. We are very glad to receive your compliments about staff, location, breakfast and hotel. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Herodion Hotel.Kind Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Localización excelente, limitó y buen servicio, la habitación era pequeña asi como el baño. El desayuno suficiente. Las zonas comunes muy buenas y el servicio bueno.
2023년 9월에 3박 숙박함
답변 제공: Herodion Team 님, 2023년 9월 17일
Dear Valued Guest,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Herodion Hotel. Hope to have more opportunities in the future to welcome you back.Kind regards,

8/10 - 좋아요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 9월에 1박 숙박함
답변 제공: Herodion Team 님, 2023년 9월 17일
Dear Valued Guest,We appreciate the great rating you have posted and look forward to welcoming you back at Herodion Hotel in the near future.With best regards,

8/10 - 좋아요

Nicholas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel stay was very good. Staff was excellent and probably this hotels best strength. Dining options were good and hotel was a great location with walking distance to Acropolis and shops. The room was smalll, but very clean and comfortable. There is only elevator, so expect to use stairs, which was not a problem for us. Staff spoke English and accommodating to travelers. 4.5 stars. Breakfast is amazing! My wife and I will absolutely stay here on our next trip.
2023년 9월에 2박 숙박함
답변 제공: Herodion Team 님, 2023년 9월 17일
Dear Valued Guest,Greetings from Herodion Hotel. Thank you for your excellent review of our hotel. We are very glad to receive your compliments about breakfast, staff and location. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Best Regards,

10/10 - 훌륭해요

Noela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderfully located with very friendly staff, clean rooms and a beautiful view of the Acropolis. We highly recommend it. The only drawbacks were the size of the bathroom and slow internet which was ok for vacation but not great if you had to work from the hotel.
2023년 9월에 1박 숙박함
답변 제공: Herodion Team 님, 2023년 9월 8일
Dear Valued Guest,Thank you for choosing to stay at the Herodion Hotel. We are committed to making our guests stay with us a memorable one and we greatly appreciate your feedback. We are very glad to receive your compliments about view, room and staff. We would love to welcome you back in the nearest future.With Kind Regards,

10/10 - 훌륭해요

Lon

2023년 8월에 2박 숙박함
답변 제공: Herodion Team 님, 2023년 10월 5일
Dear Valued Guest,Thank you very much for taking the time to rate Herodion Hotel with 5 stars, we are glad to know that you have had an amazing stay.We value your feedback and look forward to welcoming you back soon.Best regards,

10/10 - 훌륭해요

Courtney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is walking distance from the Acropolis. The hotel has a lovely rooftop terrace restaurant where we ate well and had good service. Considering the mobs and mobs of tourists overrunning Athens in July/August 2023, it's a wonder that the desk staff can manage to be so warm and friendly with tourists like us asking the same dumb questions day in and day out. Add a heat wave to that and you'd think the Greeks would break. But no. There was a middle-aged gentleman working the counter when we checked in. He looked liked Eugenio Derbez, the Mexican actor who starred in the 2021 best picture winner CODA. I wish I would have taken down his name. Anyway, he was so patient and charming, even when there were lots of people to help and the lobby was a beehive of activity. He indulged me in speaking my pitiful beginner's iPhone-app-acquired Greek even though he spoke perfect English. The shopkeeper at the store a couple of doors up was the same...either they are all very good actors or these wonderful Greek people just actually like welcoming visitors. I digress. Anyway, the room was small, but comfortable and the water pressure in the shower was awesome. I love it when I can have a nice powerful shower.
답변 제공: Herodion Team 님, 2023년 9월 8일
Dear Valued Guest,We appreciate your glowing review and are delighted to hear that you had a memorable stay with us. Our hotel's proximity to the Acropolis and the rooftop terrace restaurant are indeed special features that our guests often enjoy. We understand that Athens can get quite crowded, especially during peak tourist seasons, but our dedicated staff is committed to providing warm and friendly service regardless of the challenges.Your commendation of the middle-aged gentleman at the front desk, who resembled Eugenio Derbez, is much appreciated. We regret not obtaining his name but will certainly pass on your compliments to our team. Our staff takes pride in creating a welcoming atmosphere and going the extra mile to assist our guests.We're pleased to hear that you found your room comfortable, and the powerful shower met your expectations.Once again, thank you for your kind words, and we look forward to welcoming you back in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,

10/10 - 훌륭해요

Linda

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location near Acropolis, Acropolis Museum, Temple of Zeus, restaurants and shops. Walkable. Staff are exceptionally helpful and accommodating. Lobby and lobby bar are welcoming and comfortable. Restaurant is very good, with view of Acropolis. Rooms are stylish and well designed. My first choice of hotel in Athens.
2023년 8월에 4박 숙박함
답변 제공: Herodion Team 님, 2023년 9월 8일
Dear Valued Guest,We are very happy you chose Herodion Hotel for your stay in Athens. We are very glad to receive your compliments about hotel, restaurant, staff, room and location. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Best Regards,