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호텔 다르 무니르 여행 후기

3.5 out of 5
호텔 다르 무니르
Zankat Kadi Alami Hay Souika, Chefchaouen

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 147개 이용 후기 중 59개" "
평점 8 - 좋아요. 147개 이용 후기 중 52개" "
평점 6 - 괜찮아요. 147개 이용 후기 중 25개" "
평점 4 - 별로예요. 147개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 147개 이용 후기 중 5개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스

6/10 - 괜찮아요

Sujal

좋아요: 직원 및 서비스
Rooms and bathrooms are a lot smaller in person. Average stay with really nice staff however
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Briana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was absolutely amazing and the view was outstanding. It was super clean the staff was so friendly and I really hope to come here again!
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Koki

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, there is a good hotel. Very clean room, with good hospitality, and the security is great. But this is a small hotel, and don't suppose high expectations for breakfast and a big bedroom.
2023년 12월에 1박 숙박함

8/10 - 좋아요

JESSIE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hôtel très bien situé avec beaucoup de charme et une terrasse agréable. Petit bémol sur les chambres assez bruyantes (peu d'isolation) et assez humides. Les fenêtres donnent dans l'hôtel et pas vers l'extérieur. Petit déjeuner convenable.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Anam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Special thanks to Rashid, who was absolutely amazing and helped us book our taxi to Fes! We really appreciate his help.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Khadija

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended
Great location, close to everything. Staff were wonderful and informative. Highly recommend.
2023년 7월에 3박 숙박함

8/10 - 좋아요

Stephanie

가족 여행
별로예요: 직원 및 서비스
Hotel typique
Hotel beau bien situé à proximité de la place centrale de la ville Hotel difficile à trouver dans la ville Petit déjeuner correct
2023년 7월에 1박 숙박함

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic location and staff are wonderful. Everyone is kind and accommodating. Rooms are bit small. Everything else was great! Thank you for your hospitality!
2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Jose Luis

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
La mujer recepcionista es arrogante y maleducada.
La recepcionista que trabaja en el hotel es muy maleducada y chilla a los clientes. Ayer me dieron una habitación donde no funcionaban las luces, me tuvieron que cambiar de cuarto. Hoy les he pedido por favor si podían darme una hora de cortesía antes de hacer el check out, y se ha puesto a chillar como una loca diciendo que no. Cuando le he pedido que no me chillara me ha dicho que era su voz. El hotel es precioso, pero la mujer que trabaja en la recepción no tiene educación.
2023년 6월에 1박 숙박함
답변 제공: dar mounir 님, 2023년 6월 5일
Dear,We're sorry to hear that you had an unpleasant experience at our hotel.This behavior is unacceptable, and we apologize for any inconvenience or discomfort it may have caused. We have spoken with our staff and are taking steps to ensure that this doesn't happen again.

10/10 - 훌륭해요

Sura 님, Bedford

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean and very friendly staff. Close to attractions. The room is small but cute. Like fairytale. Breakfast was good. Staff very friendly and helpful.
2023년 5월에 1박 숙박함
답변 제공: Dar mounir 님, 2023년 6월 5일
Dear , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

10/10 - 훌륭해요

Katell

2023년 5월에 1박 숙박함
답변 제공: Dar mounir 님, 2023년 6월 5일
Dear , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

4/10 - 별로예요

Shahid

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were very small, the AC did not work properly, and it was very loud. It was only quiet from midnight to 4AM. Breakfast was lacking as well.
답변 제공: dar mounir 님, 2023년 5월 20일
Thank you for taking the time to review your stay with us. We apologize that our service did not satisfy your expectations, In response to your comment about the room you reserved, all the measures details are mentioned, please note that we have 3 different rooms' categories, each one of them is bigger than the other. For the AC we are terribly sorry to hear that it did not work properly for you, the front desk operates 24/7 (always in service for any help they can provide) Thanks again for taking the time to share your feedback with us - we take all reviews seriously and will use them in our continued efforts to improve.

8/10 - 좋아요

Hayato

2023년 4월에 1박 숙박함
답변 제공: Dar mounir 님, 2023년 6월 5일
Dear , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

10/10 - 훌륭해요

Houman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Dar mounir 님, 2023년 6월 5일
Dear , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

8/10 - 좋아요

yarden

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Dar mounir 님, 2023년 6월 5일
Dear , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

10/10 - 훌륭해요

CitiPremier

2023년 3월에 1박 숙박함
답변 제공: Dar mounir 님, 2023년 6월 5일
Dear , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

8/10 - 좋아요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
B'fast needs an re-think everything else was great
Funky, fun riad just off the main square. Two issues, if you are tall watch your head everywhere. Also, the breakfast needs a serious upgrade. It's as if they are watching every slice of bread.
2023년 2월에 2박 숙박함
답변 제공: Dar mounir 님, 2023년 6월 5일
Dear , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

4/10 - 별로예요

Vian

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Be warned- this place is not what the reviews on Expedia make it out to be. Location was excellent- near the main square, but tucked away. Otherwise, overpriced. Our room smelled constantly (mostly coming from bathroom)- I looked at one other room option and that one had a similar smell. Housekeeping was "offered" daily but not actually provided- for us, they said they didn’t have a duplicate of our key so couldn’t clean it. They told us this at noon and didn’t offer a later cleaning. Its not our fault we have the only key to the room! Breakfast was good but pretty standard for the area. Fresh squeezed OJ a plus. I’ve been to Chefchaouen before. I stayed at a cheaper hostel and enjoyed their room and breakfast much more. No trashcan in the room. No water, no tea. Mattresses uncomfortable and very firm. Safe reportedly available at front desk but not in individual rooms. Note that at the front desk, the main door is always wide open and the staff steps away from time to time, so it isn’t always watched. The area is pretty safe, but still made me uneasy.
답변 제공: Dar Mounir 님, 2023년 1월 30일
Thank you for taking the time to review your stay with us. we apologize that our service did not satisfy your expectations,In response to your comment about housekeeping, we have apologized. provided you with clean towels and housekeeping for the second night, (please note that every room has a trash can), and to comment on breakfast; We serve traditional Moroccan food, and our staff is always on duty to help you and meet your needs. We also want to make it clear that the main door is open all the time (because it is a hotel and not a private house) to make it easier for guests to access our hotel , and please know that we have been open for more than 10 years and no one has complained about safety and security (please note that every corner of our hotel is monitored with cameras ,and the front desk operates 24/7).Every guest has a different experience, we are sorry to hear that yours did not meet the level of service we strive for.Thanks again for taking the time to share your feedback with us - we take all reviews seriously and will use them in our continued efforts to improve

8/10 - 좋아요

Sara 님, London

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, cute room and very kind and helpful receptionist. Highly recommend.
답변 제공: Dar mounir 님, 2023년 6월 5일
Dear , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

10/10 - 훌륭해요

Weihua 님, Brussels, Belgium

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very helpful, the guy helped me take the luggage upstairs through stairways. The young lady the next day let me use her own umbrella because it's raining so hard outside.... The young guy who served the breakfast also helped carry my two suitcases to the garage after the man from the garage failed to come to pick it up as promised.... It was a good location and convenient to walk around and explore the beautiful blue alleys...
2022년 12월에 2박 숙박함
답변 제공: Dar mounir 님, 2023년 6월 5일
Dear , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

8/10 - 좋아요

Gladys

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is easy to find and is in a great location for walking to all of the attractions. The Medina is small and easy to navigate and very safe. The best part of all was the friendly and helpful front desk girl who helped us in booking bus and train tickets in advance and printing them off for us, as well as restaurant suggestions and directions. The breakfast was good as well. I wouldn’t miss visiting this Blue City. A very unique place in the world and this hotel was perfect for our stay.
2022년 11월에 2박 숙박함
답변 제공: Dar mounir 님, 2023년 6월 5일
Dear , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

6/10 - 괜찮아요

Sujan

단체 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Pictures didn’t show true size of place, it was quite small. Heater wasn’t working properly either, and it was very cold throughout the night.
2022년 11월에 1박 숙박함
답변 제공: Dar mounir 님, 2023년 6월 5일
Dear , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

10/10 - 훌륭해요

Mostafa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience, the staff were very helpful.
2022년 11월에 2박 숙박함
답변 제공: Dar mounir 님, 2023년 6월 5일
Dear , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

10/10 - 훌륭해요

Laura

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient property close to main square
Great location close to car park for those who drive like we did. Very close to the main square makes for easy shopping and sightseeing. Good service, clean comfortable room. Recommend for an overnight stay in the blue city.
2022년 11월에 1박 숙박함
답변 제공: Dar mounir 님, 2023년 6월 5일
Dear , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

8/10 - 좋아요

Elonia

2022년 10월에 1박 숙박함
답변 제공: Dar mounir 님, 2023년 6월 5일
Dear , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

10/10 - 훌륭해요

Robert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly Recommended
We had a great stay. WlMy friend and I chose Dar Mounir because they had a wider variety of bed options rather than just the standard one double or two singles. The breakfast was decent but not amazing, but the staff are out of this world, really.
2022년 9월에 2박 숙박함
답변 제공: Dar mounir 님, 2023년 6월 5일
Dear , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ma fin de semaine était tres bien Les gens tres sympathique Il faut savoir que on est dans une medina Les enfants joue tres tard le soir un peu bruiyant .
2022년 8월에 2박 숙박함
답변 제공: Dar mounir 님, 2023년 6월 5일
Dear , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

10/10 - 훌륭해요

Irina

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
For Morocco standards is is very cute clean hotel. It is hard so get here, just like everywhere in the blu city ( I am 50, it too much steps for me) . There is portable AC in the room, very helpful, because it’s super hot outside.
2022년 8월에 1박 숙박함
답변 제공: dar mounir 님, 2023년 6월 5일
Dear , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

10/10 - 훌륭해요

Jose Ramiro

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is fantastic !! Beautiful construction in the middle of the zoco. Very nice decoration, traditional decoration, big room and confortable. Very nice and helpful staff. The only negative thing it's that it's in the middle of the zoco, so as we went with our own car, the parking was quite difficult because the city was crowded. So we just take a place to park in one of the main street and walk around 10-15 minutes to the road. But it's definitely a very good option !!
2022년 8월에 1박 숙박함
답변 제공: Dar mounir 님, 2022년 8월 9일
Dear Jose, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Dar mounir 님, 2022년 8월 9일
Dear , Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. and I'm looking forward to having you again as a guest in our hotel

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Dar mounir 님, 2022년 8월 9일
Dear , Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. and I'm looking forward to having you again as a guest in our hotel

10/10 - 훌륭해요

Taylor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast, located in the center of the medina, AC, rooftop terrace, super cute hotel, friendly staff and nice bathrooms. I stayed there with my adult children and would highly recommend it.
2022년 7월에 1박 숙박함
답변 제공: Dar mounir 님, 2022년 8월 1일
Dear Taylor, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. and I'm looking forward to having you again as a guest in our hotel

10/10 - 훌륭해요

khaled

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel staff and services in Morocco
Everything was awesome.. The 2 receptionists girls so helpful and smiling at all times.
2022년 7월에 1박 숙박함
답변 제공: Dar mounir 님, 2022년 7월 27일
Dear Khaled, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. and I'm looking forward to having you again as a guest in our hotel

2/10 - 너무 별로예요

Gayle

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel does not offer a breakfast buffet. Only continental, bread, donuts, coffee, tea, 9am found two warm yogerts. My rooms were so hot, put air conditioner to 17f, came back 3 hours later 29f. Three elevators and only one works. Hotel is a sauna in July. It needs painting and maintenance desperately. Exposed wires, peeling paint, broken fountain. The photos on Expedia are outdated for 10 years. I dont recommend this hotl for anyone.
2022년 7월에 1박 숙박함
답변 제공: Dar mounir 님, 2022년 7월 23일
Dear Gayle, Thank you for your review, I'm sorry to hear you had a frustrating experience, but you have been mistaken with another hotel, because our riad is new renovated, doesn't has any elevators or fountain, and do offer breakfast buffet ( eggs , fresh orange juuice, coffee , tea, oatmeal, homemade cookies , msemen, bread, and fresh fruit.. ) Thank you again for taking the time to share your feedback with us; it is much appreciated

8/10 - 좋아요

Patrick

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함
답변 제공: Dar mounir 님, 2022년 7월 22일
Dear Patrick, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

6/10 - 괜찮아요

Jin

2022년 5월에 1박 숙박함
답변 제공: Dar mounir 님, 2022년 7월 22일
Dear Jin, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

10/10 - 훌륭해요

Enric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent arabic style hotel.
wonderful room fully decorated with arabic designs. Excellent service.
2022년 4월에 1박 숙박함
답변 제공: Dar Mounir 님, 2022년 4월 15일
Dear Enric Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

10/10 - 훌륭해요

Athar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its a very beautiful Morrocan heritage style decorated Hotel, friendly staff, breakfast wasn't as per hotel standard but better then nothing. Overall food not very good in the town. Location was great inside the The pearl blue 💙 city of Chefchaouen. Love this blue city Hotel so much.
2021년 11월에 1박 숙박함
답변 제공: Dar Mounir 님, 2021년 11월 28일
Dear Athar, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. and I'm looking forward to having you again as a guest in our hotel

2/10 - 너무 별로예요

Fazal

2021년 11월에 1박 숙박함
답변 제공: Dar Mounir 님, 2021년 11월 28일
Dear Fazal, Thank you for your review, all feedback is important to us and we're sorry to hear you've had such a frustrating experience

10/10 - 훌륭해요

Judy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
should use mattress pads for sanitary reasons. Staff is great
2021년 11월에 2박 숙박함
답변 제공: Dar Mounir 님, 2021년 11월 12일
Dear Judy Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable for us. We look forward to seeing you again soon

10/10 - 훌륭해요

Robson Heredia 님, Worcester

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, beautiful views from the terrace. Breakfast was a banquet and the staff is so friendly and helpful. The rooms are so charming and well decorated. Highly recommended.
2021년 10월에 1박 숙박함
답변 제공: Dar Mounir 님, 2021년 11월 9일
Dear Guest, Thank you for taking the time to review our property and for recommending our hotel . I am glad to hear that your stay with us was a memorable one ! We look forward to welcoming you back to the hotel in the near future. Again, We truly appreciate your positive comments and your trust in us.

10/10 - 훌륭해요

Bronislava

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함

2/10 - 너무 별로예요

JAVIER

Estafa
Después de haber recibido el ok de hoteles.com el establecimiento no lo tiene registrado y nos cobra 25€ más
2019년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Can’t be beat, best in Chefchaouen
Dar Mountie is a very cute little hotel. Staff were friendly and charming, breakfast good and location can’t be beat. I think it is the best hotel in Chefchaouen. There is also a lovely Rooftop terrace.
2019년 9월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
全体的にうーん...
街の中心部までは歩いてすぐなので立地は良いです。 朝食は普通です。 室内は青を基調としたデザインで可愛かったですが、洗面台の蛇口が壊れていたり、シャワーが温かくならなかったりと少し不便を感じました。 そのためフェズやマラケシュの同程度の価格のホテルよりはグレードが落ちるなぁと思いました。 競合が少ないからしょうがないのかな? ホテルに頼んでドライバーの手配などを事前に英語でやり取りしていたのですが、あまり伝わっておらずすれ違いが多々ありました。(同様のやり取りをモロッコの他のホテルとも行なっていたのですが、そちらでは問題なかったので、当方の英語力の問題ではないと思います) ドライバーの手配は頼まなければ良かったと後悔しています。 悪いとは言いませんが、リピートはしないくらいかな。
2019년 9월에 1박 숙박함