로비 라운지
예약 가능 여부 확인

그래쥬에이트 버클리 여행 후기

4 out of 5
그래쥬에이트 버클리
2600 Durant Ave, Berkeley, CA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 455개" "
평점 8 - 좋아요. 1005개 이용 후기 중 323개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 133개" "
평점 4 - 별로예요. 1005개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 40개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Hyekyung

2022년 5월에 1박 숙박함
답변 제공: Christine, General Manager 님, 2022년 5월 18일
Thank you for the review!

10/10 - 훌륭해요

Sungryung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Christine, General Manager 님, 2021년 9월 18일
We appreciate the review, hope to welcome you back again soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 9월에 2박 숙박함
답변 제공: Christine, General Manager 님, 2019년 9월 18일
So happy to see you had a 5 out of 5 stay, don't be a stranger, make us your home away from home again soon.

4/10 - 별로예요

Yukyoung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
방음이 심각하게 나쁩니다. 옆방 발자국소리 말소리가 생생하게 들려요. 소리에 민감하신 분들에게 비추합니다. 클래식한 분위기나 직원들 친절도는 좋은 편입니다.
2019년 8월에 2박 숙박함
답변 제공: Christine, General Manager 님, 2019년 9월 3일
Yukyoung-thank you for the review. I'm happy you loved the team, I'm so sorry you were disturbed by noise during your stay, we appreciate the feedback and hope to have you back again soon.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
some staffs are garbage................ ex) Victor
2019년 7월에 2박 숙박함
답변 제공: Christine, General Manager 님, 2019년 8월 29일
I'm so sorry to see that you did not have a great experience with all our team members, that is certainly not the norm and I apologize that it occurred for you. We appreciate you alerting us of this matter and hope to see you back here in the future.

8/10 - 좋아요

Changsoo

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Distance to Berkeley campus is very good. The building is a bit old that you might hear the sound from next door.
2019년 5월에 2박 숙박함
답변 제공: Christine, General Manager 님, 2019년 7월 19일
Changsoo-thank you for the review! I'm thrilled you loved our location and it helped make your time in Berkeley easier. We hope to have you back again soon.

10/10 - 훌륭해요

Seungyong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 좋은 편안한 호텔
버클리 대학 정문에 있어서 매우 좋았습니다. 침대도 편안하고 넓은 책상이 있어 업무를 보기에도 좋습니다.
2019년 3월에 3박 숙박함
답변 제공: Danielle Taylor 님, 2019년 4월 29일
We appreciate your positive feed back!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great to say there!
2019년 1월에 3박 숙박함
답변 제공: Nik 님, 2019년 1월 26일
Thank you for such a great review, and kind comments.

10/10 - 훌륭해요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly & helpful front desk attendant.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Elsie 님, Temecula

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are all friendly and professional.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Elsie 님, Temecula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Lewis 님, Long Beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reception cheerfully accommodated a special request Maintenance promptly repaired a shower head Housekeeping was eager to please I appreciated the intent to provide exceptional service
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

mark 님, San Diego

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing little hotel. Cannot wait to go back. The location right next to UC Berkeley made it the ideal location to complete a tour of the campus. The neighborhood is very safe and walkable. Finally, the rooms are wonderfully set up and very comfortable.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is next to the Cal Berkeley campus, which made it easy to visit my son, who attends school there.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Miyata

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good!
2024년 3월에 3박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

2/10 - 너무 별로예요

John

출장 여행
I came and stayed for several days. They charged for expensive parking. I came in an Uber. They asked if I had a car. I said no. I only discovered on my credit card statement. I am sure this is very common.
2024년 3월에 4박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
We sincerely apologize that your recent visit was affected by this clerical error. I'm so glad the Front desk team were able to get this resolved. I hope we can welcome you back again soon.

2/10 - 너무 별로예요

John

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Scammed. Be careful. They automatically charge for parking. This happed on both reservations -- first one and then I extended one day. It happened two times. It is intentional.
2024년 3월에 1박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
We sincerely apologize that your recent visit was affected by this clerical error. I'm so glad the Front desk team were able to get this resolved. I hope we can welcome you back again soon.

8/10 - 좋아요

Reilly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have stayed @ The Graduate (formerly Hotel Durant) a number of times in the past, and still like it. Two things: the bathtub was quite slippery and needs new traction strips. Also, I was not able to get the room to heat up at night, but in the morning there was no problem. Both of these observations were shared with staff at checkout.
2024년 3월에 1박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
We appreciate your review. Your feedback will be relayed to our engineering department. We hope you will give us an opportunity to welcome you back for a better stay experience in the near future.

10/10 - 훌륭해요

Laura

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed at The Graduate hotel and it was outstanding. Friendly staff, comfortable and clean room, great food, and ideal location. Loved the spa and pool too. Highly recommend for a top-notch experience!
2024년 3월에 2박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
Thank you for your kind remarks! You really can't beat our fantastic location just steps from the UC Berkeley campus. I'm so glad the team took wonderful care of you. I hope we can have you back with us again soon.

8/10 - 좋아요

Clare

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our view was nice. Could hear talking too easily from other room which was not ideal. Bathroom water pressure was lacking. The location is perfect.
2024년 3월에 1박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
We appreciate your review. Your feedback will be relayed to our engineering department to with regards to the room. I hope we can bring you back again for a do-over as we would love to show you what a great stay should be.

10/10 - 훌륭해요

marilys

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice lobby, good place to work or study, a good vibe, nice room decorative artifacts, corridors a little outdated and no ventilation apart from AC, but conveniently located near UC Berkeley campus and friendly atmothphere.
2024년 3월에 5박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
We appreciate your review. Thank you for noticing our decor and atmosphere. I will be forwarding this to our engineering department, to check out what can be done with regards to the corridors. I hope we can have you back with us again soon.

10/10 - 훌륭해요

Veronica 님, Costa Mesa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for parents of students living in the south side, particularly those in Unit 1
2024년 3월에 2박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
Thank you for your kind remarks! You really can't beat our fantastic location just steps from the UC Berkeley campus. I hope we can have you back with us again soon.

6/10 - 괜찮아요

Viola

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hot/cold water system is really old and doesn’t get controlled very well, be sure not to get burned during shower
2024년 3월에 2박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
We appreciate your review. Your feedback will be relayed to our engineering department to with regards to the room. I hope we can bring you back again for a do-over as we would love to show you what a great stay should be.

6/10 - 괜찮아요

Lucy

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The front desk staff was friendly. However, there was an unpleasant smell in the hallway/rooms and I noticed some blood stains on the shower towels as well as bed sheets. Before I got into bed, I found a small worm crawling on top of my sheets.
2024년 3월에 1박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
I have forwarded this review to my housekeeping manager, being that this comment is not one we hear often. We definitely don't want you to have this impression of the property. I hope we can bring you back again for a do-over as we would love to show you what a great stay should be. Please reach out for your next visit, I would be happy to assist!

10/10 - 훌륭해요

Marion

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Lori

가족 여행
좋아요: 청결 상태
The staff is nice, but the place needs some serious updating. The room was decently sized and appointed but the carpet in the hallway and the rug in the room was worn down to the nub. Also, I question the choice of bright green walls contrasting with blue and creme carpet. Sometimes you just can't paint over something and call it a day.
2024년 2월에 1박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
Thank you for your kind words and review, your feedback will be relayed to our engineering department to with regards to the room. I hope we can welcome you back again soon!

8/10 - 좋아요

Elsie 님, Temecula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff in the front desk are all kind, friendly and professional. Check-in was a breeze and Amy was very kind and helpful. The location was very convenient and UC Berkeley is in a very walkable distance.
2024년 2월에 1박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
Thank you so much for the review, I'm so glad you had a great stay, I hope we can have you back with us again soon.

4/10 - 별로예요

Lisa 님, WILSONVILLE

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I chose this lodging primarily for its location beside Berkley. It was cute & quirky but definitely had some street noise. I rented an EV and non-EV cars were parked in all of the EV spots & front desk had to call a guest back to move one of the cars. The second morning there was no hot water for a shower - no bueno!! Also, the homeless situation is getting worse with a raging tweaker in the corner of the parking lot:/. I highly doubt I will ever stay here again.
2024년 2월에 2박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
Thank you for taking the time to give us your feedback. We sincerely apologize that your recent visit did not exceed your expectation. We hope you will give us an opportunity to welcome you back for a better stay experience in the near future.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love older buildings nicely restored. Also appreciated the EV charger!
2024년 2월에 3박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
Thank you so much for your kind words. I'm thrilled you had a wonderful visit during your time in Berkeley. We hope to have you back again soon!

10/10 - 훌륭해요

Jessie Siyi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great to stay
2024년 1월에 2박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would stay here again
2024년 2월에 1박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

6/10 - 괜찮아요

Brian

2024년 1월에 1박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
Thank you so much for the review. Don't be a stranger, come back again soon.

10/10 - 훌륭해요

Juan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very nice stay at The Graduate. Comfortable bed, clean… My only recommendation is to fix the faucets in shower. It was difficult to get warm to hot water. It was cold or boiling hot.
2024년 1월에 5박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
We appreciate your review. Your feedback will be relayed to our housekeeping department. We hope you will give us an opportunity to welcome you back for a better stay experience in the near future.

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 3박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
Thank you so much for the review. I hope we can have you back with us again soon.

10/10 - 훌륭해요

Timothy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable, quiet, great design, great staff, and a really nice change to a typical hotel stay
2024년 1월에 1박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
Thank you so much for your kind words. I'm thrilled you had a wonderful visit during your time in Berkeley. We hope to have you back again soon!

10/10 - 훌륭해요

Daria

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Wonderful staff.
2024년 1월에 3박 숙박함
답변 제공: Cynthia B 님, 2024년 1월 31일
Thank you so much for the review. Don't be a stranger, come back again soon.

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Cynthia B 님, 2024년 3월 29일
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

8/10 - 좋아요

anna

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Closest proximity to the university., friendly staff
2024년 1월에 1박 숙박함
답변 제공: Cynthia B 님, 2024년 1월 31일
Thank you so much for the review. Don't be a stranger, come back again soon.

6/10 - 괜찮아요

Nadia

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
We paid extra to get the executive queen room based on the photos which showed multiple windows. We were extremely disappointed that the room was not as pictured and only had one window. The room was very cramped and very dark. The bathroom’s sink is in the room itself to add to the awkward layout. It is basically like staying in a dorm room which is not what the photos convey. I did try to speak to the front desk about the photos they have on their website vs what they gave us and they didn’t care. Cute cafe in the lobby (though you have to leave the building to get the coffee yourself) but all in all wouldn’t stay there again.
2024년 1월에 1박 숙박함
답변 제공: Cynthia B 님, 2024년 1월 31일
We sincerely apologize that your recent visit did not exceed your expectation. We are committed in providing an amazing service here at Graduate Berkeley and rest assured that we will work towards improvements on these areas. We hope you will give us an opportunity to welcome you back for a better stay experience in the near future.

10/10 - 훌륭해요

graciela p

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Súper recomendado sus empleados de lujo Y el hotel espectacular.
2024년 1월에 2박 숙박함
답변 제공: Cynthia B 님, 2024년 1월 31일
Thank you so much for your kind words. I'm thrilled you had a wonderful visit during your time in Berkeley. We hope to have you back again soon!

6/10 - 괜찮아요

J.R.

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I enjoyed the quality of the restaurant. I dislike the resort fees ,especially considering rhat Berkeley is not a resort city. Just a money grab.
2024년 1월에 2박 숙박함
답변 제공: Cynthia B 님, 2024년 1월 31일
Thank you for your kind words and review, your feedback will be relayed to our Executive team I hope we can welcome you back again soon!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Cynthia B 님, 2024년 1월 31일
Thank you so much for the review. Don't be a stranger, come back again soon.

10/10 - 훌륭해요

Jolie

좋아요: 숙박 시설 상태 및 시설
Fun, convenient hotel close to everything in Downtown Berkeley
2024년 1월에 1박 숙박함
답변 제공: Cynthia B 님, 2024년 1월 31일
Thank you so much for your kind words. I'm thrilled you had a wonderful visit during your time in Berkeley. We hope to have you back again soon!

8/10 - 좋아요

Yu 님, Sugarland

2023년 11월에 4박 숙박함
답변 제공: Cynthia B 님, 2024년 1월 31일
Thank you so much for the review. Don't be a stranger, come back again soon.

10/10 - 훌륭해요

Kara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1920’s style for the win
We were in town for new year’s eve and the hotel was perfectly located near the theater we needed to get to. Safe neighborhood, but I could see it being a bit busier and noisier when school is in session. Gorgeous old hotel that’s been thoughtfully renovated over the years. Decent bar and cafe. The free welcome drinks were a nice touch.
A view of the UC Berkeley campanile from our third floor room
2023년 12월에 1박 숙박함
답변 제공: Cynthia B 님, 2024년 1월 31일
We appreciate your review. I'm thrilled you found this a comfortable place to call home. You really can't beat our fantastic location just steps from the UC Berkeley campus. I hope we can have you back with us again soon.

4/10 - 별로예요

Anjuli

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a spider problem in our room. The spaces were teeeeny tiny and rooms have hardwood floor and no tub. Not baby or young family friendly
2023년 12월에 4박 숙박함
답변 제공: Cynthia B 님, 2024년 1월 31일
Thank you for your review, your feedback will be relayed to our housekeeping department with regards to the room. Some of our room have tubs vs walk in showers. It is dependent on which room you are assigned. I hope we can welcome you back again soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Lipstick on a pig
Hotel is pretty rickety. Hallways creak and smell. Housekeeping carts left unattended outside of tiny elevator. Kitschy design does not make up for the old building.
2023년 12월에 1박 숙박함
답변 제공: Cynthia B 님, 2024년 1월 31일
Thank you for your review, your feedback will be relayed to our Housekeeping department to with regards to the room. I hope we can welcome you back again soon!

10/10 - 훌륭해요

Jesus

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Cynthia B 님, 2024년 1월 31일
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.

8/10 - 좋아요

Dale

2023년 12월에 1박 숙박함
답변 제공: Cynthia B 님, 2024년 1월 31일
Thank you so much for the review. Don't be a stranger, come back again soon.

10/10 - 훌륭해요

Song

2023년 6월에 1박 숙박함
답변 제공: Cynthia B 님, 2024년 1월 31일
Thank you so much for the review, I'm so glad you had a 5 out of 5 stay! Don't be a stranger, come back again soon.