친애하는 부인; 친애하는 선생님 우리 마음에 똑바로 갔던이 멋진 의견에 감사드립니다. Riad Al Badia에서의 숙박에 대해 진심으로 감사드립니다. 곧 Riad Al Badia에 다시 오신 것을 환영합니다. 모든 것에 감사하고 자신을 잘 돌봐주세요.

Josh, c'est avec beaucoup d'émotion que je prends connaissance de votre message qui touche toute l'équipe du Riad Al Badia. Ma femme et moi avons tenté l'aventure du Riad à Marrakech, la magnifique, nous y avons trouvé une vraie famille au Riad Al Badia. Nous avons effectivement entrepris des travaux de décoration et nous sommes heureux qu'ils vous aient plu. Ce sera un immense plaisir pour nous de vous accueillir à nouveau ainsi que votre famille.Au plaisir d'une prochaine rencontre.Bien amicalement

Bonjour Maher, un grand merci pour votre séjour au Riad Al Badia, cela a été un réel plaisir de vous accueillir parmi nous. Concernant le point d'amélioration soulevé, nous sommes en cours de résolution du problème d'humidité qui vient de chez nos voisins, des travaux vont être entrepris prochainement.Espérant vous recevoir à nouveau prochainement.

The entire team at Riad Al Badia was very touched by your lovely comment. We are delighted that you enjoyed your stay with us at Al Badia. Youssef will keep an excellent memory of your visit and we hope from the bottom of our hearts to be able to welcome you again to our great Al Badia family of which you are now a part.Team Al Badia and Youssef

Dear Lambert , I thank you ever so much for the review and yiour stay with us was a great expérience.Kind regards ,Youssef & Team

Dear Madam, dear Sir,I thank you ever so much for this lovely appraisal and we all hope to be able to receive you again soon.Have a fantastic evening

Dear Sir,I thank you ever so much for this lovely review. It was nice to meet you both and receive you these few days at Riad Al Badia. We are all very grateful for your stay we all keep very warm and friendly memories of both of you. We all wish to be able to receive you again in a not too far future and show you more of the Homemade Moroccan food. So thank you from the deepest of our hearts and see you soon. Take good care of both of you

Dear Sir,I thank you ever so much for this lovely review. It was fantastic to meet you both and an absolute delight to receive you at Riad Al Badia. You are definitely home at Riad Al Badia and part of the family. We all keep very warm and friendly memories of your stay and we all hope to be able to receive you again in a not too far future, hopefully ! Thank you to both of you, we are very grateful and take very good care of both of you.

Chère Madame,Je vous remercie pour cette évaluation du Riad Al Badia et nous espérons tous avoir le plaisir de vous recevoir de nouveau prochainement. Prenez bien soin de vous,

Dear Madam, dear Sir,I thank you for your kind review that went straight to our hearts. We are all very gratefull for this stay, it was an absolute delight to meet you and receive you at Riad Al Badia. We all hope to be able to receive you again in a not too far future, take very good care of you,Yours SincerelyLaurent

Dear Madam,I thank you for this comment, we feel very frustrated to read your comments as you did not mention a wrong thnig during the 7 days you stayed at Riad Al Badia. The staff receive English speaking people for years and so far as I understand we have always been able to communicate with our guest and not just in English, French, Spanish, Arabic and berber. This was a pleasure for the all team to receive you and maybe next time, wherever you stay, if the place is unclean or something is wrong, just let people on site know,they can double check with you and correct it, if this is really unclean. Have a fantastic day. Yours SincerelyLaurent

Dear Madam,I thank you for you kind appraisal and we were all delighted to receive you at Riad Al Badia. We all hope to be able to receive you again in a not too far furture. TAke very good care of you

Dear Sir,I thank you ever so much for such a lovely comment, a true tribute to Riad Al Badia. This went straight to our hearts/ Youssef and his all team join me to express you our deepest gratitude for your stay at Riad Al Badia. We all enjoyed these few days with you and you are home at Riad Al Badia, you know this, so we all hope to be able receive you again soon. Take very good care of all of you. See you soon !

Dear Madam,I thank you for your kind review. We all hope to be able to receive you again at Riad Al Badia as it was an absolute delight to receive you at Riad Al Badia. Take very good care of you.

Dear Sir,I thank you ever so much for such a lovely review. This was a short stay but you could experience the room, the dinner, the transfer... this was quite a complete experience ! Youssef and his all team join me to thank you from the deepest of our hearts. We all hope to be able to receive you again in a not too far future. Take very good care of you and see you soon !

Dear Sir,I thank you ever so much for this lovely review. Youssef and his all team join me to express you our heartfelt gratitude. Right from our first emails contacts, I knew that this would be an impacting experience to meet you both. The all team keep very warm and friendly memories and we all hope to be able to receive you afai in a not too far future. Take very good care of both of you. Thank you

Thank you ever so much for this beautiful appraisal We all hope to be able to receive again soon. Thank you

Cher Monsieur,Je vous remercie pour cette notation. Youssef et toute son équipe se joignent à moi pour vous exprimer notre profonde gratitude pour ce séjour au Riad Al Badia. Merci donc et nous espérons avoir le plaisir de vous recevoir de nouveau prochainement.Prenez bien soin de tous les deux

Estimado Señor,Le agradezco mucho para este comentario y notacion. Esperamos todos poder recibirles de nuevos pronto. Que se cuiden bien, saludos cordiales, Laurent

Dear Sir,I thank you for this lovely review and for your appraisal. Youssef and his all team join me to express you our heartfelt gratitude for your stay at Riad Al Badia. We will keep lovely memories of you and we all hope to be able to receive you again in a not too far future; thank you so much, take very good care of you and see you soon !

Dear Madam,I thank you for this lovely review and for your stay at Riad Al Badia. Youssef and his all team join me to express you our heartfelt gratitude for this stay. It was really nice to meet you both and to receive you. We all hope to be able to receive you again soon, you are at home at Riad Al Badia, you know this. Thank you and take very good care of both of you.

Dear Madam,I thank you ever so much for this lovely comment. Youssef and his all team join me to express you our heartfelt gratitude for your stay at Riad Al Badia. It was really nice to meet with you and an absolute delight to receive you these few days. We all keep warm and friendly memories and your smiles every day will remain in our hearts. So thank you for all of us and we all hope to be able to receive you again at Riad Al Badia in a not too far future. Take very good care of you.

Dear Sir,I thank you for your kind appraisal and comment. Youssef and his all team join me to express you our heartfelt gratitude for your stay at Riad Al Badia.It was a great pleasure for the all team and we all hope to be able to receive you again soon. So thank you and take very good care of both of you.

Chère Madame,Je vous remercie pour cette note et nous avons eu tous le plaisir de vous recevoir au Riad Al Badia.Bonne soirée

Dear SirI thank you very much for tjis appraisal It was an absolute delight for Yousse and his all team to meet you and receive ypu at Riad Al Badia. so thank you and take very good care of you

Cher Monsieur,Je vous remercie pour cette évaluation, ce fut un séjour éclair mais un plaisir pour toute l'équipe de vous rencontrer et de vous recevoir. Nous espérons tous avoir le plaisir de vous recevoir de nouveau un peu plus longtemps, afin de profiter plus du Riad. Vous êtes à la maison au Riad Al Badia, vous le savez. Merci donc et prenez bien soin de tous les deux.

Dear Sir,I thank you for this lovely review that went straight to our hearts.Youssef and the all team join me to express you our heartfelt gratitude for this week spend at Riad Al Badia. It was nice to meet you both and it was an absolute delight to receive you both. We all keep very friendly and warm memories and we all hope to be able to receive you again in a not too far future. You are home at Riad Al Badia, you know this.So thank you for everything and take very good care of both of you.

Cher Monsieur,Je vous remercie pour cette évaluation. Youssef et toute son équipe se joignent à moi pour vous remercier pour ces quelques jours passés au Riad Al Badia et nous espérons tous avoir le plaisir de vous recevoir de nouveau prochainement.Merci et prenez bien soin de tous les deux

Dear Sir,I thank you ever so much for this lovely appraisal and comment. Youssef and the all team join me to express you our heartfelt gratitude for this stay at Riad Al Badia. It was really nice to meet you and an absolute delight to receive you both this few days. We all keep warm and friendly memories of both of you and we all hope to be able to receive you again in a not too far furture. You are home at Riad Al Badia, you know this. So thank you for everything and take very good care of both of you.

Dear Sir,I thank you ever so much for such a lovely review and appraisal. Youssef and his all team join me to express you our heartfelt gratitude for you stay at Riad Al Badia, it was nice for all of us to meet you and an absolute delight to receive you these few days. We all keep very warm and friendly memories. We all hope to be able to receive you again in a not too far future. Take very good care of you and see you soon

Cher Monsieur,Je vous remercie pour cette évaluation et cette note qui nous va droit au coeur. Youssef et toute son équipe se joignent à moi pour vous exprimer notre profonde gratitude pour ce séjour au Riad Al Badia, nous gardons tous un doux et chaleureux souvenir de tous les deux. Vous êtes chez vous au Riad Al Badia, vous le savez et nous espérons tous avoir le plaisir de vous recevoir de nouveau prochainement. Merci donc pour tout et à très bientôt. Prenez bien soin de tous les deux

Cher Monsieur, Je vous remercie pour ce gentil commentaire. Youssef et toute son équipe se joignent à moi pour vous exprimer notre profonde gratitude pour ce séjour passé au Riad Al Badia. Vous formez un merveilleux jeune couple, nous gardons tous de doux souvenirs, chaleureux et amicaux. Nous espérons tous avoir le plaisir de vous recevoir de nouveau prochainement, vous êtes à la maison au Riad Al Badia, vous le savez ! Merci donc à tous les deux et prenez bien soin de vous

Dear Sir,I thank you very much for this appraisal, Youssef and his all team join me to express you our heartfelt gratitude for your stay at Riad Al Badia. It was an absolute delight for the all team and we all keep warm and friendly memories of these few days among us. e all hope to be able to receive you again in a not too far future, you are home at Riad Al Badia, you know this.Thank you and take very good care of both of you

Dear Madam,First of all you did not stay at Riad Al Badia, so your terrible experience was arriving.I am sorry for this message and your disappointment, however, we have done everything possible from the moment of your reservation to contact you and take some information that allows us to better manage your arrival and your reservation.You have reserved a standard room, which is the smallest category and with a non-refundable rate, which is the cheapest rate but with a more restrictive policy.We communicate in all media, the size of the rooms, we put as many photos made by ourselves, so that each traveler can choose according to his expectations and his budget the room that suits him best in Riad Al Badia, if this option is available in Riad Al BadiaYou arrived tired, you admit it yourself, I told you we didn't have another room available, a superior double room for tonight, another standard room for tomorrow night and finally a superior double room for the 3rd night.I inform you that exceptionally we could modify your non-refundable - non-amendable reservation, but that would require you to change rooms every day and that for tomorrow night, we only have standard rooms, what you booked and do not want !So I told you that the only 2 rooms available for tomorrow night are the two standard rooms, the one you have booked, and the second one, you can either keep his room for this last night or take a standard room each, but in this case would take a second room, and a second room is not free, when a misunderstanding between what you wanted to book and what you did book, the hotel that contacted you no less than twice before your arrival to have some information, you even did have the correction to reply to us, we regret this misunderstanding and we can only encourage you in the future to contact the hotels you are booking directly and inform them of your requests and expectations, each hotelier will be happy to guide and advise you so that your trip runs smoothly.After 2 years of closure due to COVID, we are delighted and have maintained all the services in our establishments, offering even more competitive offers, but in fact with stricter conditions, which again leave the choice of the traveler based on their budget and Your expectations.We are really and for more than 30 years operators in the hotel industry, we can understand misunderstandings, but hearing us being said that because you did not like the room, you will leave and we will not pay... that, Madam, is not acceptable, and we will not accept it, when we take so much time before your arrival to contact you and possibly listen to your particular requests and expectations, with no reaction at all !Since I wasn't there tonight, I spoke to you on the phone and you hung up the phone before we finished our conversation.We receive at Riad Al Badia honest, responsible and educated guests. We are not used to this type of practice and threaten of bad comments.You left the Riad, which

Dear Sir,I thank you very much for this lovely review. Youssef and the all team join me to express you our heartfelt gratitude. It was an absolute delight for the all team to meet you both and receive you. Once again, we do apologize for this delay with the driver on arrival, we set-up now a clearer meeting point hat will help hopefully to make sure that this does not happen again.We all hope to be able to receive you again in a not too far future, your are home at Riad Al Badia you know this ! Take very good care of both of you.Yours SincerelyLaurent

Dear Madam,I thank you for this lovely review and appraisal.Youssef, Chef Latifa and the all team join me to express you our heartfelt gratitude for your stay at Riad Al Badia. Already all the contacts we had prior to your arrival, in order to organize your stay the best way, I knew this would be a nice meeting and a nice experience to receive you both at Riad Al Badia. The all team keep warm and friendly memories of both of you and we all hope to be able to receive you again soon and maybe Chef Latifa will be able to make you discover her home made Moroccan Cuisine ! Let's talk about this when you are back home ! You are home at Riad Al Badia you know this. So thank you ever so much for everything and take very good care of both of you.

Dear Madam,I thank you for this appraisal and the all team join me to express you our heartfelt gratitude for this stay at Riad Al Badia and dinners at La Table Al Badia. It was an absolute delight to meet you and receive you, we all hope to be able to receive you again in a not too far future. Take very good care of both of you.

Dear Sir,I thank you for the appraisal and we were all delighted to meet you and receive you at Riad Al Badia. We all keep warm memories of your stay and we all hope to be able to receive you again in a not too far future. Take very good care of both of you.

Dear Sir,I thank you for your appraisal and this was an absolute delight for the all team to receive you at Riad Al Badia. We all hope to be able to receive you again in a not too far future. Take very good care of you.

Dear Madam,I thank you for this lovely review. It has been an absolute delight to meet you and receive you at Riad Al Badia. We all keep warm and friendly memories of your stay and we all hope to be able to receive you again with your sons in next summer ! Thank you and take very good care of you.

Chère Madame, Je vous remercie pour ce gentil commentaire, nous avons tous été ravis de vous recevoir au Riad Al Badia et nous espérons avoir le plaisir de vous recevoir de nouveau prochainement. Nous vous renouvelons nos meilleurs voeux pour 2023 et à très bientôt !

Estimado Señor, Le agradezco mucho este comentario y para su estancia al Riad Al Badia. Era un placer para nosotros todos de conocerles y de recibirles. Muy Feliz año nuevo y quizas 2023 le va a traigarles a otra vez a Marrakech ! Estan a casa al Riad Al Badia, lo saben. Muy atentamente,

Chère Madame, Je vous remercie pour ce commentaire. Nous avons été ravis de vous recevoir pour ce petit séjour d'une nuit, qui n'a certainement pas été suffisant pour profiter et apprécier l'expérience. Nous avions penser que vous seriez sensible au double sur-classement en Suite Junior, pour une chambre standard réservée, que nous vous avons appliqué. Nous espérons donc avoir le plaisir de vous recevoir une prochaine fois, un peu plus longtemps cette fois-ci, avec une réponse à nos correspondance d'avant votre arrivée, afin de pouvoir nous permettre de vous faire vivre l'expérience Al Badia tant à la Table Al Badia qu'au restaurant. Merci du fond du coeur pour cette nuit au Riad, tout le personnel je joint à moi pour vous exprimer notre profonde gratitude. Nous vous souhaitons d'excellentes fêtes de fin d'année.

Dear Madam,I thank you for your kind review. The all team join me to express you our heartfelt gratitude for this stay at Riad Al Badia. We all keep warm memories and we all hope to be able to receive you again at Riad Al Badia, you are home, you know this. So Thank you ever so much and take very good care of you.

Dear Madam,I thank you for this lovely review and appraisal, it has been an absolute delight for the all team to meet you both and receive you for these stays at Riad Al Badia. We all keep nice and warm memories and we all hope to be able to receive you again soon. Thank you again and take very good care of you.